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Forum Manajemen
Published by Sekolah Tinggi Ilmu Manajemen Indonesia Handayani
ISSN : 08540616     EISSN : 25991299     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
FM memiliki fokus utama pada pengembangan ilmu-ilmu Manajemen. Lingkup ranah ilmu manajemen antara lain meliputi; tetapi tidak hanya terbatas pada: Manajemen Keuangan, Manajemen Pemasaran, Manajemen SDM, Manajemen Perkantoran, dan Manajemen Bisnis Pariwisata, dan Kesekretariatan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 478 Documents
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Pengaruh Kompetensi, Komitmen Organisasi dan Budaya Organisasi Terhadap Organizational Citizenship Behavior Cokorde Gede Putra Yudistira; Ni Nyoman Supiatni; I Ketut Muderana; I Gusti Ayu Agung Utami Cahaya Putri
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.526

Abstract

The purpose of this study was to determine the partial and simultaneous influence and the level of competence, organizational commitment and organizational culture on Organizational Citizenship Behavior at PT. Angkasa Pura I (Persero) Ngurah Rai International Airport, Bali. This research is quantitative. Sources of data in this study using primary data and secondary data. Primary data in the form of data obtained through distributing questionnaires to 234 respondents as research samples and secondary data in the form of company general description data. The statistical analysis used in this study is multiple linear regression. The result of this research is that competence has a significant positive effect on Organizational Citizenship Behavior. This shows that the better the competence in the company, the higher the OCB felt by employees. Organizational Commitment has no significant effect on OCB. This shows that the good or bad organizational commitment of employees in the company will not affect the increase or decrease in the OCB of employees at PT. Angkasa Pura I (Persero) Ngurah Rai International Airport, Bali. Organizational culture has a significant positive effect on OCB. This shows that the better the organizational culture in the company, the higher the OCB felt by employees.
Pengaruh Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan pada Grand Livio Hotel Bali Ida Ayu Komang Juniasih; Ida Bagus Radendra Suastama; I Gede Artha Ramadiputra
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.529

Abstract

Customer satisfaction for staying guests is very important in the hotel accommodation business. Every hotel is required to be able to guarantee customer satisfaction. Customer satisfaction is influenced by many factors including facilities and service quality. This study aims to determine the effect of facilities and service quality partially and simultaneously on customer satisfaction. The research population is Grand Livio Hotel Bali customers and the research sample is 100. The data analysis techniques used are Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Analysis, F Test, t Test and Coefficient of Determination Test. The results showed that facilities had a significant positive effect on customer satisfaction, service quality had a significant positive effect on customer satisfaction and simultaneously facilities and service quality had a significant effect on customer satisfaction. The magnitude of the influence of the variable facilities and service quality on customer satisfaction is 51.3%. Suggestions that can be given by researchers are that the Grand Livio Hotel should add hotel facilities that are still lacking, provide training to employees and provide facilities that suit consumer needs.
Maraknya Online Shop Terhadap Perubahan Gaya Hidup Konsumtif Perempuan Evianah Evianah; Dwi Indah Mustikorini
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.530

Abstract

The purpose of this study, firstly, is to analyze the rise of online shops for changes in women's consumptive lifestyle, secondly, to find out what factors cause UWKS FE students to make purchases through online shops, and thirdly, to find out the impact of online shopping. shop towards changes in the consumptive lifestyle of women in FE UWKS students. The results of this study indicate that there is a change in consumptive behavior of students at Wijaya Kusuma University Surabaya, especially female students of the Faculty of Economics and Business. These changes include changes in the way of shopping which was originally conventional, such as having to come to malls, or offline shops, now to move to online shops.Another factor that can cause them to shop through online shops is the ease factor in accessing media that offers products in the online shop so that they become more consumptive. In addition, it is also caused by several factors, including time efficiency factors, as fulfillment of needs, supportive and easy access, influence from the peer environment, and the prices offered in digital marketing are very competitive, especially if the online store is a marketplace. In the marketplace the prices offered are very competitive, many shops compete in providing prices.
Analisis Implementasi Kearsipan pada Kantor Desa Peguyangan Kangin Marsya Pahlevy; Ni Nyoman Menuh; Ida Bagus Ngurah Wimpascima
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.531

Abstract

The Peguyangan Kangin Village Office is one of the agencies that manages the operational activities of the village government. Administrative activities of the village office require archive management. The research objective was to find out how the analysis of the implementation of filings at the Peguyangan Kangin Village Office. Data collection techniques include: interviews with heads and staff of administrative and general affairs. Observation by making direct observations in the field to find out the actual conditions regarding the archives at the Peguyangan Kangin Village Office. The data analysis technique used is descriptive qualitative. The results of the research are that the creation of archives has been carried out well. Archives are stored in a special shelf so that they are easy to find, no special standards are applied. The obstacle is the lack of storage space in the village archive warehouse. The advice that can be given is to destroy archives for archives that have not been used for 5-6 years so that old archives do not accumulate in the village archive warehouse. For the destruction of archives, confirmation should be made at the Denpasar City Archives and Libraries Service regarding the archive destruction policy. The village office should digitize in managing archives so that archives stored can be easily searched.
Analisis Pengaruh Car, Npl, Ldr dan Dana Pihak Ketiga Terhadap Profitabilitas Pada PT BPR Sukawati Pancakanti Kecamatan Sukawati Ni Komang Krisma Dewi; Ni Ketut Sukanti; Nyoman Dwika Ayu Amrita
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.532

Abstract

This study aims to determine the effect simultaneously or partially on profitability at PT. BPR Sukawati Pancakanti for the period 2013-2020. The sampling technique in this study is to use the saturated sample technique. Data were analyzed using the classic assumption test, multiple linear regression test, determination analysis, simultaneous significance test (F-test), and partial significance test (t-test). The results in this study indicate that CAR, NPL, LDR, and Third Party Funds simultaneously have a significant effect on ROA. CAR have a partially positive and significant effect on ROA. NPL have a partially negative and significant effect on ROA. LDR have a partially positive and significant effect on ROA. Third Party Funds have a partially positive and significant effect on ROA at PT. BPR Sukawati Pancakanti for the period 2013-2020.
Brand Image Memediasi Antara Celebrity Endorser Terhadap Keputusan Pembelian Krental Lady Day Surbakti; Dewi Nuraini
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.534

Abstract

This study aims to find out how the influence of brand image mediates between celebrity endorsements and purchasing decisions (based on studies on skintific products at Tiktokshop). Tiktok shop customers who buy Skintific skincare are the population of this study. In this study, 120 respondents were used as a sample, and 100 respondents were returned. The sampling method involves using a questionnaire and distributing it through the Google form. In this study, the SPSS program was used to perform multiple regression analysis as well as the Sobel test using the website. Based on the findings of this study, the celebrity endorser variable has a significant effect on brand image; brand image has a significant impact on purchasing decisions; the celebrity endorser has a significant impact on the decision; and celebrity endorsers have a significant impact on brand image through purchasing decisions.
Implementasi Manajemen Layanan Perpustakaan Umum pada Dinas Perpustakaan dan Arsip Kabupaten Tabanan Putri Anggreni; Nur Mala Dewi
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.535

Abstract

This study aims to analyze the implementation of public library service management at the Tabanan Regency Library and Archives Service. This research is qualitative research. The results showed that the implementation of library service management at the Tabanan Regency Library and Archives Service had been implemented but was not optimal because there were still problems in its implementation. Planning (planning) at the Tabanan Regency Library and Archives Service has been carried out properly through the implementation of technical guidance for employees. Organizing, the availability of facilities and infrastructure resources at the Tabanan Regency Library and Archives Service still does not meet the needs of all levels of society in general. The actuating has been carried out but is not optimal due to inadequate human resources, limited funds owned by the Tabanan Regency Library and Archives Service in implementing the program, the lack of a collection of reading books owned by the Tabanan Regency Library and Archives Service. Supervision (controlling) shows that supervision has been carried out through regular meetings, tiered supervision, supervision of employee discipline but has not been optimal because the government's attention is still low on the development of public library functions.
Pengaruh Kemampuan Karyawan dan Kedisiplinan Terhadap Kinerja Karyawan LPDDesa Adat Kepaon Ida Ayu Trisna Wijayanthi; Tettie Setiyarti; Ni Kadek Winda Oktaviani
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.536

Abstract

This study aims to determine the Effect of Employee Ability and Discipline on the Performance of LPD Employees in the Kepaon Traditional Village. This research is a quantitative study using the total sampling method or saturated sample because the number of employees is less than 100 employees so that the samples in this study are all 30 employees at the LPD in Kepaon Traditional Village. The data analysis technique in this study used the Multiple Regression technique with the SPSS method. The results of this study indicate that the Employee Capability variable and the Discipline variable have a significant partial effect on the Employee Performance variable at the Kepaon Traditional Village LPD. This is evidenced by the t-count value between the influence of employee abilities on employee performance at the Kepaon Traditional Village LPD and between the effect of work discipline on performance employees at the Kepaon Traditional Village LPD. Likewise the results of the calculation of the F test can be concluded that employee ability and discipline simultaneously have a significant relationship to employee performance at LPD Kepaon Traditional Village.
PENGGUNAAN TANAH MELILING UNTUK PEMBENTUKAN STONEWARE KI DAN ANALISIS HARGA POKOK PRODUKSI DENGAN STANDAR SEBAGAI DASAR PENGAMBILAN KEPUTUSAN BISNIS I Nyoman Normal; Wiryawan Suputra Gumi
Forum Manajemen Vol 10 No 1 (2012): Jurnal STIMI Vol. 10 No. 1 - 2012
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v10i1.19

Abstract

Abstracts Meliling blend is a blend that come from Meliling (Tabanan) that fulfi ll laboratory Standard as raw material of stoneware, so that it could use to produce stoneware KI at UPT PSTKP Bali. The analysis of cost of goods manufactured stoneware KI use standard costing. Standard costing is predetermine cost whichmust expenditured to produce unit product or to paid special operation. Standard cost systems was design to cost control, be important tool to evaluate judgement that was setting. The aims of this research were : (1) To knew the Meliling blend can use to produce stoneware KI; (2) To knew cost of good manufactured stoneware K1 bystandard cost systems; and (3) To knew ussefull of standard costing stoneware KI for business decision. The research results shew that : (1) The Meliling blend can use to produce stoneware KI by the mixing with the other material, that is : Meliling blend 50%, kaolin 20%, Lodoyo feldspar 20%, ball clay 8%, and talcum powder 2%; (2)Cost of good manufactured stoneware K1 by standard cost systems was Rp 2.799,25 each kg, but its actual cost was Rp 2.659,47 each kg. Cost of good manufacturedstoneware by the standard cost systems was bigger about Rp 139,77 than actual cost systems, because there were different into computation ways of raw material, different loading of direct labour cost, and different loading of manufacturing overhead cost (variable and fi xed);and (3) Standard cost applicationof stoneware KI is very useful into business decision making for stoneware product, that is : a) As a tool of control, b) As a tool of decision making, c) As a tool of rasional cost measurement, and d) Asa tool of recording cost economizing.
ANALISIS KEPUASAN YANG MEMPENGARUHI LOYALITAS PELANGGAN PASCA BAYAR TELKOMSEL (KARTU HALLO) PADA GERAI HALLO DI TABANAN I Gusti Nyoman Kaler Suputra; Teuku Farhansyah
Forum Manajemen Vol 10 No 1 (2012): Jurnal STIMI Vol. 10 No. 1 - 2012
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v10i1.20

Abstract

Globalization in the fi eld of industry cannot be avoided along withthe development of telecommunication. By the development of communicationstechnology, the business competitions are more competitive. Therefore, the cellularoperators compete to provide excellent service by offering a wide range of productvariants all of which focused on increasing customer satisfaction. The increasing ofcustomer satisfaction will result in the increase of customer loyalty. And that is alsoimplemented by Telkomsel (Kartu Halo), one of the cellular operators. The KartuHalo outlet in Tabanan optimizes their various facilities and services to enhance customer satisfaction. However, customer complaints always arise and result in the declining number of costumer who activated the card in Kartu Halo Outlet in Tabanan.From that point we will questioning, is there any infl uence of customer satisfactionon customer loyalty. The results of the study show that customer satisfaction has asignifi cant effect on customer loyalty. So it is suggested to the company managementto constantly improve customer satisfaction through the improvement of qualityservice, which in turn is expected to increase customer loyalty.

Page 24 of 48 | Total Record : 478

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