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INDONESIA
Jurnal Ekonomi Manajemen Sistem Informasi
Published by Dinasti Publisher
ISSN : 26865238     EISSN : 26864916     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI), ISSN 2686-5238 (online) dan ISSN 2686-4916 (print), merupakan jurnal penelitian manajemen dan sistem informasi yang diterbitkan sejak tahun 2019 oleh Dinasti Publisher. Jurnal ini bertujuan untuk menyebarluaskan hasil penelitian kepada para akademisi, praktisi, mahasiswa, dan pihak lain yang berminat di bidang manajemen dan sistem informasi yang meliputi manajemen keuangan, manajemen pemasaran, manajemen operasional, manajemen sumber daya manusia, manajemen pengetahuan, manajemen inovasi, Rekayasa Sistem Keuangan, Teknologi Informasi, Manajemen Teknologi Informasi, Sistem Informasi Manajemen, Teknik Sistem Manufaktur, Teknologi dan Manajemen Pengetahuan, dll.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 979 Documents
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The Effect of Non-Current Liabilities, Cash Flow and Revenue Growth on Profitability and the Impact on Company Value Alif Widodo, Muhammad; Handayani, Sri; Abidin, Zaenal
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6455

Abstract

The COVID-19 pandemic has had a profound impact on the global and national economy, particularly in the aviation industry, disrupting financial performance and company value. This study aims to analyze The Effect of Non-Current Liabilities, Cash Flow, and Revenue Growth on Profitability and the Impact on Company Value using a quantitative approach. Financial data from PT Angkasa Pura I and PT Angkasa Pura II from 2014 to 2023 were examined, and path analysis was conducted using SPSS software. The findings reveal that non-current liabilities have a significant impact on both profitability and company value, whereas cash flow and revenue growth do not show a significant effect. Furthermore, profitability plays a crucial role in enhancing company value. Mediation analysis indicates that profitability significantly mediates the relationship between non-current liabilities and company value, while it does not mediate the effect of cash flow and revenue growth on company value. These findings provide valuable insights for financial decision-making in the aviation sector, emphasizing the importance of managing liabilities effectively to enhance profitability and overall company value.
The Influence of Transformational Leadership and Work Facilities for Airport Rescue and Fire Fighting Personnel (ARFF) on Personnel Performance with Motivation as a Mediating Variable (Case Study of Soekarno Hatta Airport) Brahmantyo, Agung; Sitanggang, Rohana; Widodo, Erna S
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6450

Abstract

Soekarno-Hatta International Airport is the main airport in Indonesia located in Cengkareng, West Jakarta. In the aviation industry, all parties such as airlines, airport managers and air traffic controllers must comply with strict safety and security standards. The Airport Rescue And Fire Fighting Unit (ARFF) at Soekarno-Hatta Airport has an important role in handling emergencies in accordance with national and international regulations. ARFF main tasks include saving lives and property as well as fighting fires in the airport area. However, some of the challenges faced by this unit are related to human resources, facilities and leadership. This research shows that ARFF performance is very dependent on improvements in the aspects of people, facilities and leadership to increase readiness and response in dealing with emergency incidents at airports. The research methodology used is quantitative data. Meanwhile, the data source used in this research is primary data, namely data obtained from Angkasa Pura II employees who work in the ARFF division of Soekarno Hatta Airport and using analytical tools SEM PLS And Smart PLS. This research aims to examine the influence of transformational leadership and work facilities on the performance of ARFF personnel at Soekarno-Hatta Airport, with motivation as a mediating variable.
The Moderation Role of E-Satisfaction And E-Trust on E-Loyalty of Travelin Application Users Wulanigara, Ardha; Saribanon, Euis; Arubusman, Dian Artanti
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6451

Abstract

In recent years, the tourism sector has undergone rapid digital transformation and growth. Angkasa Pura II launched the TRAVELIN application to cater to various needs of passengers at Angkasa Pura II airports. Through this application, passengers receive real-time flight reminders and access the locations of all shops, facilities, and ground transportation at the airport with a single touch. This study aims to examine the effect of E-Service Quality and E-Word of mouth on E-loyalty through E-satisfaction and E-trust.The research employs a quantitative method with a sample of 250 users of the Travelin application. Data were collected through questionnaires. The data were analyzed using SmartPLS 4 software. The study revealed that E-Service Quality significantly influences E-satisfaction, E-loyalty, and E-trust. Furthermore, E-Word of mouth significantly affects E-trust and E-loyalty. While E-satisfaction has a significant impact on E-loyalty, E-trust does not have a significant effect on E-loyalty. E-satisfaction is proven to be a significant mediating variable between E-Service Quality and E-loyalty among Travelin application users. On the other hand, E-trust is shown to be an insignificant mediating variable between E-Service Quality, E-loyalty, and E-Word of mouth, E-loyalty. The implication of this research highlights the need to enhance digital service quality (E-Service Quality) to improve customer satisfaction (E-satisfaction), which directly impacts user loyalty (E-loyalty).
The Role of Airport Reputation And Subjective Well-Being In Mediating Environmentally Friendly Building Design on Passenger Behavioral Intention (A Study on Green Airport In Indonesia) Winarko, Danus; Marina, Sandriana; Simarmata, Juliater
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6453

Abstract

Research on environmentally friendly building design has been widely conducted, including green decoration, living plants, environmentally friendly spaces, green atmospheres, but research that focuses on airports is still rare. This study aims to analyze the role of airport reputation and subjective well-being in mediating environmentally friendly building design on passenger behavioral intentions. The research method is quantitative. The sample used was 400 respondents who were passengers at Soekarno Hatta, I Gusti Ngurah Rai, Sultan Mahmud Badaruddin II, Juanda, Sultan Syarif Kasim II, and Sultan Hasanuddin airports. The sampling technique used accidental sampling. The data collection technique was a questionnaire. The data analysis technique used Structural Equation Modeling (SEM) based on Smart PLS. The results of the study showed that the environmentally friendly design of airport buildings directly influenced airport reputation, subjective well-being and behavioral intentions. Furthermore, airport reputation and subjective well-being influenced behavioral intentions, airport reputation and subjective well-being mediated the influence of environmentally friendly design of airport buildings on behavioral intentions. Researchers hope that airport managers will continue to improve environmentally friendly designs in airport buildings so as to create a reputation, subjective well-being, and behavioral intentions in users.
The Influence of Slot Time and Ground Services on Aeronautical Revenue Through Operational Performance (A Study at PT Angkasa Pura II, Soekarno-Hatta Airport, Tangerang, Banten) Prasetiyo, Boy Fajar; Aditya Wardhana; Olfebri Olfebri
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6456

Abstract

This study examines the influence of slot time optimization and ground service quality on airport revenue, with operational performance as an intervening variable. Focusing on Soekarno-Hatta International Airport, this research integrates concepts of operational management and financial sustainability in airport operations. The findings reveal that optimizing slot time significantly enhances operational efficiency, leading to increased aeronautica revenue. Similarly, ground service quality directly improves passenger satisfaction and operational performance, indirectly contributing to higher income. The study highlights the critical role of operational performance as a mediating factor, bridging the gap between resource optimization and financial outcomes. Recommendations for effective airport management strategies include leveraging advanced scheduling systems and enhancing ground service efficiency to maximize aeronautica revenue potential while ensuring service quality and operational sustainability.
The Influence of Self Check-in Machine Performance, Adoption Behavior, And Perception of Ease on Decisions to Use Self Check-In Machines Through Consumer Communication at Terminal 3 Domestic Soekarno Hatta International Airport Ananda, Candra; Lira Agusinta; Jermanto Setia Kurniawan
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6457

Abstract

This research is motivated by the implementation of Self check-in at Terminal 3 Domestic Soekarno Hatta Airport, but along with the implementation there are still some shortcomings of Self check-in kiosks, including that they can only be used by passengers who do not have luggage and can only be used no later than 1 hour before departure. This study aims to determine the effect of Self check-in machine facility performance, adoption behavior, and perception of ease on the decision to use the self checkin machine through consumer communication at Terminal 3 Domestic Soekarno Hatta International Airport. The research method uses quantitative samples and research of 250 respondents taken using purposive sampling techniques. While the data collection technique uses questionnaires and data analysis using Structural Equation Modeling (SEM) based on Smart PLS. The results of the study show that consumer communication is influenced by the performance of Self check-in machine facilities, adoption behavior and perception of ease, and usage decisions. Furthermore, adoption behavior and perception of ease have a direct or indirect effect through consumer communication variables on the decision to use the Self check-in machine. However, consumer communication is not a variable that connects the influence of Self check-in machine performance on the decision to use the Self check-in machine.
Analysis of Passenger Handling, Baggage Volume, and Aircraft Rotation on Operational Cost Efficiency Mediated by on-time Performance at CITILINK Airlines Ali, R Iskandar; Abidin, Zaenal; Octaviani, Reni Dian
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6458

Abstract

This study aims to analyze the effect of passenger handling, baggage volume and aircraft rotation on operational cost effectiveness mediated by on-time performance at Citilink airlines. The problem in this study is that the influence between the independent variables (passenger handling, baggage volume, aircraft rotation) and the dependent variable (operational cost effectiveness) mediated by on-time performance is quite complex. The research design used is quantitative with data analysis using SEM PLS with 100 respondents consisting of operational officers, passenger handling, baggage handling and administration. where the significant level is 0.05 to state whether the null hypothesis or alternative hypothesis is accepted or rejected. The results showed that there is a significant influence between Passenger Handling and operational cost effectiveness with a P value of 0.023. There is a significant positive relationship between baggage volume and operational cost effectiveness with a P value of 0.005. The effect of aircraft rotation and operational cost effectiveness with a P value of 0.003 which means there is a significant influence. On-time performance has a very significant influence on operational cost effectiveness with a P value of 0.000. Passenger handling has a significant effect on on-time performance with a P value of 0.000. There is no significant influence between baggage volume and operational cost effectiveness through on-time performance with a P value of 0.156. The effect of aircraft rotation shows a significant effect on operational cost effectiveness through on-time performance with a P value of 0.000.
Determinants of Passenger Satisfaction at Terminal 3 of Soekarno-Hatta Airport Saputro, Sarwono Hadi; Maemunah, Siti; Yuliantini; Agusinta, Lira
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6477

Abstract

This study aims to analyze the influence of service quality, information quality, accessibility, and facilities on passenger satisfaction at Terminal 3 of Soekarno-Hatta Airport. The population of this research includes all passengers or users of Terminal 3, with data collected from January 2023 to December 2023. The sample consists of 182 respondents selected through purposive random sampling. The data collection instrument is a questionnaire, and data analysis is conducted using SPSS software through classical assumption tests and multiple linear regression analysis. The results show that service quality, information quality, and facilities have a positive and significant effect on passenger satisfaction, while accessibility does not have a significant impact. Based on these findings, it is recommended that the management of Terminal 3 continue to improve service quality, provide more accurate and relevant information, and ensure that facilities remain well-maintained and modern. Future research is encouraged to expand the scope of the study by adding other relevant variables, such as security aspects or the use of technology in airport.
The Analysis of Service Quality and Service Facilities on Public Satisfaction Through Public Trust at the Motor Vehicle Testing Management Unit, Cilincing, 2025 Wijayanto, Wahyu; Marlita, Devi; Nasution, Nursery Alfaridi S; Gunawan, Aang; Abidin, Zaenal
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6479

Abstract

Public service is a government activity within institutions or organizations aimed at meeting societal needs in accordance with regulations. Motor vehicle testing is the inspection of vehicle components, including trailers and semi-trailers, to ensure technical compliance and roadworthiness. According to Law of the Republic of Indonesia Number 25 of 2009 on Public Services, the state must fulfill citizens’ needs while guaranteeing their rights and obligations. Community decisions to reuse services are largely influenced by satisfaction with the services received, making service quality improvement a key element of bureaucratic reform.This study applies a quantitative approach using SEM-PLS. The Partial Least Square method is employed to test theories and identify relationships among latent variables. Findings show that public trust mediates the effect of service quality and facilities on public satisfaction.
Analisis Dampak Kinerja INSW terhadap Efisensi Pasar dan Perdagangan Internasional Sektor Non Migas serta ICOR Indonesia Budilaksono, Agung
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6482

Abstract

Penelitian ini bertujuan untuk menganalisis dampak efisiensi Indonesia National Single Window (INSW) terhadap efisiensi pasar, perdagangan internasional nonmigas, serta  Incremental Capital Output Ratio (ICOR) sebagai ukuran produktivitas investasi. Dengan menggunakan data periode 2009–2024 dan metode uji Independent Sample T-Test dan Mann–Whitney U Test, penelitian menemukan bahwa reformasi INSW berkontribusi signifikan pada penurunan biaya logistik dari 24% Produk Dometik Bruto - PDB (2020) menjadi 14,29% PDB (2023), serta perbaikan rasio ekspor–impor. Namun, dampaknya terhadap ICOR belum signifikan, meskipun ada kecenderungan perbaikan pasca integrasi INSW dengan National Logistic Ecosystem (NLE). Hasil ini menegaskan bahwa manfaat INSW lebih cepat tercermin pada efisiensi biaya logistik dan perdagangan, sementara perbaikan ICOR membutuhkan waktu lebih panjang karena sifatnya yang agregat.

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