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INDONESIA
Jurnal Informasi dan Teknologi
Published by Universitas Putra Indonesia YPTK Padang
ISSN : 27149730     EISSN : 27149730     DOI : https://doi.org/10.37034/jidt
Core Subject : Science,
Computer Science & IT
Jurnal Informasi & Teknologi media kajian ilmiah hasil penelitian, pemikiran dan kajian analisis-kritis mengenai penelitian Rekayasa Sistem, Teknik Informatika/Teknologi Informasi, Manajemen Informatika dan Sistem Informasi. Sebagai bagian dari semangat menyebarluaskan ilmu pengetahuan hasil dari penelitian dan pemikiran untuk pengabdian pada Masyarakat luas dan sebagai sumber referensi akademisi di bidang Teknologi dan Informasi.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 378 Documents
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Penerapan Learning Management System Kesehatan pada Pusat Kesehatan Masyarakat Puskesmas Kraugusteeliana, Kraugusteeliana; Muliawati, Anita; Asto, Gelar
Jurnal Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v5i4.498

Abstract

Pemerintah melalui dinas Kesehatan memiliki program kerja untuk melakukan sosialisasi informasi kesehatan kepada Masyarakat melalui layanan pada puskesmas yang ada di Indonesia tidak terkecuali pada pr'opinsi DKI Jakarta. Sosialisasi diberikan secara langsung di ruang terbuka atau di ruang serbaguna yang ada di Puskesmas. Namun jadwal sosialisasi yang diberikan terkadang tidak dapat diikuti oleh seluruh masyarakat dengan berbagai kendala seperti kesibukan, sekolah, bekerja dan kendala lainnya. Hal itu menjadi kendala atau kurang maksimalnya sosialisasi dikarenakan keterbatasan waktu dan tempat. Oleh karena itu, untuk mempermudah penyebaran informasi kesehatan perlu adanya media pembelajaran elektronik yang dapat membantu memudahkan masyarakat dalam mendapatkan informasi tentang penyakit gejala dan cara pencegahan atau pertolongan pertama melalui media yang mudah diakses. Media ini akan membantu masyarakat mendapatkan informasi yang dibutuhkan terkait informasi kesehatan khususnya pada Puskesmas DKI Jakarta. Penelitian ini bertujuan untuk membangun sebuah aplikasi LMS berbasis web dengan menggunakan metode Extreme Programming (XP) yang bermanfaat bagi masyarakat juga pihak puskesmas sehingga kualitas hidup pasien dan edukasi terkait kesehatan dapat meningkatkan hidup sehat secara mandiri di masyarakat.
Analysis of The Influence of Digital Payment Process, Quality of Application, and Online Service on Repurchase Intention of Online Shopping Platform Customers Maksimilianus Gai, Ardiyanto; Zakaria, Muhammad; Harsono, Iwan; Widia Nurdiani, Tanti; Razak Munir, Abdul
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.499

Abstract

In order to understand how customer satisfaction is affected by convenience, transaction process, system quality, content reliability, and customer service, as well as how this affects customer complaints and repurchase intentions, these factors will be examined in this study. We employed the descriptive research method in conjunction with conclusive research in this study. For this study, a cross-sectional design was employed. A questionnaire was used in this study's data collection process. Those who have utilized the mobile application and filed complaints with customer support make up the demographic under investigation. With a sample size of 100 participants, judgmental sampling was used in this study. The structural equation model method will be used to examine the data in this study. The data analysis's findings highlight a number of significant conclusions. Firstly, there is no evidence that convenience significantly affects customer happiness. Second, client happiness is greatly enhanced by the transaction procedure. Third, customer satisfaction is positively impacted by system quality as well. Fourth, customer happiness is positively impacted by content reliability as well. Fifth, customer satisfaction is positively impacted by customer service. Sixth, complaints from customers are negatively impacted by consumer satisfaction. Seventh, the propensity to repurchase is positively impacted by customer satisfaction. Eighthly, however, there is a negative correlation between consumer satisfaction and propensity to repurchase. These results, notwithstanding certain discrepancies, imply that factors other than customers' degree of satisfaction might also affect their intention to make another purchase.
Analysis of The Influence of User Experience and Feature Functionality on Customers' E-Loyalty of Online Travel Service Application Traveloka Dharmawan, Donny
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.500

Abstract

This study aims to examine how hedonic and utilitarian characteristics affect calculative commitment, flow experience, and e-loyalty. This study employs a cross-sectional design and descriptive research methodology. Customers who live in Indonesia and have utilized travel agency websites to make online hotel reservations make up the study's demographic. This study combined a judicial sampling strategy with a non-probability sampling method. There were 100 samples used in this investigation. A questionnaire was used to obtain the data. A structural equation model will be used to examine the data in this investigation. According to the analysis's findings, hedonic and utilitarian aspects enhance users' flow experiences and favourably affect their calculative commitment when utilizing travel agency services. Positive flow experiences also raise customer e-loyalty. In addition, it has been demonstrated that calculative commitment extends the degree of electronic trust. Lastly, it was discovered that e-loyalty was significantly influenced by the degree of electronic trust, suggesting that boosting customer trust in travel agencies can increase platform loyalty. Thus, strategies to strengthen hedonic and utilitarian features, ensure positive flow experiences, and build calculative commitment and e-trust may be vital to growing consumers' e-loyalty towards travel agents.
Analysis of The Influence of Technology Perceived Credibility, Application Perceived Usefulness and Attitude Toward Digital Payment on Intention to Use Digital Wallet Shopee Pay Zein, Afrizal; Amsal Nasution, Muhammad; Jansen Sinlae, Alfry Aristo; Siwi Anggraeni, Gita; Nuraini, Rini
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.501

Abstract

The purpose of this study is to examine how consumers of e-wallets' attitudes regarding mobile payments, perceived utility, perceived ease of use, perceived credibility, and perceived self-efficacy affect their intention to utilize mobile payment behavior. This study employs a cross-sectional design and descriptive research methodology. This study combined a judicial sampling strategy with a non-probability sampling method. There were one hundred responders in this study. A questionnaire was used to obtain the data. Descriptive analysis was employed in this study to categorize respondents' responses. The structural equation model method will be used to examine the data in this study. Perceived utility and perceived simplicity of use in the context of e-wallets strongly influence attitudes toward mobile payments, according to the data processing and analysis results. In addition, the intention to use mobile payments is significantly positively influenced by one's attitude about mobile payments. Perceived self-efficacy and perceived credibility, however, do not significantly affect the intention to use mobile payments. This means that although users may feel confident in their ability to use e-wallets or believe in the reliability of e-wallets, this does not directly influence their desire to use the service. Therefore, companies do not need to focus too much on improving these two aspects to increase digital payment intention.
Application of Simple Additive Weighting Method To Design an Employee Performance Assessment System in a National Logistics Company Kus Yunanto, Mohammad; Ramayanti Sinaga, Herty; Violin, Vivid; Kespandiar, Tengku; Diawati, Prety
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.502

Abstract

This research aims to discover how an employee performance appraisal system using the website-based SAW method can help managers carry out the employee performance appraisal process. The method used in developing a web-based decision-making system is the prototype method. For data collection, two techniques were used. First, obtain the necessary information through interviews. Second, by collecting performance assessment data previously carried out manually by managers. It can be observed that the system may function effectively by performing its functions as an employee performance assessment utilizing the simple additive weighting calculation technique after creating a prototype decision-making system using the website-based simple additive weighting method. After managers have completed an evaluation, website-based solutions can combine data to make it easier to access, preserve data security, and support decision-making. The results provided yield high accuracy based on the SAW formula. This system uses the SAW calculation method so that employee performance assessments are carried out based on the percentage weight of the criteria that the manager has determined. From the requirements and results of this assessment, SAW can produce a ranking of employees with the best to worst performance. From this ranking, the manager can determine the employee with the best and worst performance, and then managers can make decisions based on that data.
Analysis of The Effectiveness of Integrated Customer Relationship Management Strategy Implementation on Loyalty of National Logistics Company Customers Sudirjo, Frans; Kushariyadi; Mustafa, Fahrina; Osman, Isnawati; Henri Kusnadi, Iwan
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.503

Abstract

This research aims to determine how the IDIC model of customer relationship management strategy is implemented to create brand loyalty. This research uses post-positivism. This research uses a qualitative and descriptive approach. This research method uses the case-study method. The data collection technique in this research is interviewing. This research uses construct validity. The relevant technique for analyzing data in this research is pattern matching. From the results of the research conducted, it was found that the company had succeeded in implementing an effective customer relationship management (CRM) strategy to create brand loyalty. The company also successfully implemented the IDIC model concept in its CRM strategy, which includes identifying customers, differentiating services based on needs, interacting intensively, and adapting services to customer needs through technology. Apart from that, this company has also succeeded in measuring the effectiveness of its CRM strategy through the Net Promoter Score. Furthermore, this research shows that, in contrast to other sectors, B2B logistics companies emphasize service quality and company value more than providing discounts or promotions to increase customer loyalty. As a result, this company gained customer loyalty, which is reflected in its success in extending contracts with its customers.
Application of The Unified Theory of Acceptance and Use of Technology Method to Analyze Factors Influencing The Use of Digital Wallets in Indonesia Edhie Rachmad, Yoesoep; Ady Bakri, Asri; Nuraini, Rini; Widia Nurdiani, Tanti; Kushariyadi
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.504

Abstract

This study aims to determine how the intention to use digital wallets is influenced by performance expectancy, effort expectancy, social influence, and enabling factors. The author selected the type of conclusive research design for this study. Descriptive research is the methodology, and a cross-sectional design is employed to collect data. Questionnaires were distributed to collect data utilizing non-probability sampling techniques, particularly judgmental sampling. One hundred responders are needed. The author measures the existing variables using an interval scale. It was discovered that performance expectancy positively influences the intention to utilize the wallet application based on the data processing outcomes. On the other hand, effort expectancy has no discernible impact on intention to use, indicating that users' intentions are unaffected by their expectations regarding the degree of difficulty associated with utilizing the application. Furthermore, it was discovered that effort expectancy positively impacts performance expectancy. It was also found that social influence variables positively impacted use intention. Facilitating conditions did not, however, appear to affect the intention to use significantly
Analysis of The Influence of Integrated System Development, Accounting Technological Updates and Management Support on Accounting Information System Performance Rasyid, Abdul; Ariani, Dian; Kusumaningati, Iip Dyah; Indriadewi Atmadjaja, Yovita Vivianty; Mertha Agung Durya, Ngurah Pandji
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.505

Abstract

The purpose of this study is to investigate how the performance of accounting information systems is affected by advancements in technology, support from upper management, education and training, and formalization of system development. This kind of investigation is called a causal study. This study employed primary data for its analysis. A questionnaire is the method used in this study to collect data. Retail companies make up the research's population. In this study, convenience sampling techniques are combined with non-probability sampling to pick the sample. Multiple linear regressions are used in this study's testing. The study's conclusions revealed a number of significant things about the variables affecting how well accounting information systems function in businesses. First, the performance of AIS is negatively impacted by technical advancements. This is a result of the usage of increasingly sophisticated technology, which calls for a higher level of comprehension and expertise to handle. Second, AIS performance is positively impacted by senior management support. Top management may provide strong oversight and support to enable AIS users to work more productively and strategically toward company objectives. Additionally, AIS development can proceed as planned to yield timely and correct information. Third, there is no benefit to AIS performance from user education and training. This is brought on by a dearth of resources and funding for users to engage in training and education. Lastly, the performance of AIS is improved by the formalization of system development. Formalizing system development will make it easier for AIS users to comprehend and operate the system in accordance with accepted standards, enabling them to generate accurate, timely, and trustworthy information that will enhance AIS performance as a whole.
Analysis of The Influence of Perceived Usefulness Factors and Subjective Norm on Intention to Use QR Code of Digital Wallet Users Djaniar, Upik; Sukriyadi; Munizu, Musran; Tomadehe, Sumiati; Ady Bakri, Asri
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.506

Abstract

The purpose of this study is to ascertain how behavioral intention to reuse is influenced by perceived usefulness, perceived ease of use, compatibility, subjective norm, perceived risk, perceived trust, and perceived cost of the QR payment. The researcher employed a survey approach, a single cross-sectional design for data collecting, and a conclusive research design with a descriptive research design type. Researchers employed the judgmental sampling method along with non-probability sampling strategies in this study. There were 100 samples used in this investigation. major data from the outcomes of distributing questionnaires served as the major data source. Researchers used the structure-equation modeling (SEM) technique to evaluate their hypothesis. The study's findings indicate that behavioral intention to utilize QR Code payments is positively influenced by perceived usefulness, perceived simplicity of use, compatibility, subjective norms, and perceived trust. An individual's intention to use the service again is positively correlated with how much they perceive the benefits, find it easy to use, find it matches their lifestyle, have support from significant others, and have a high degree of faith in the QR Code. Perceived risk and cost, however, do not significantly affect behavioral intention, indicating that people's intentions to use QR Codes again are not hampered by their sense of risk and associated expenses.
Analysis of The Influence of Digital Perceived Value, Digital Perceived Quality and Brand Image on Intention to Return Visits of Tourists in Indonesia Maksimilianus Gai, Ardiyanto; Majid, Jamaluddin; Risdwiyanto, Andriya; Alvionita Paru, Maria; Effendy, Femmy
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i1.507

Abstract

The purpose of this study is to examine how visitor satisfaction, which affects their intention to return to tourist destinations, is influenced by perceived quality, destination image, and perceived value. Researchers employed a conclusive research design in this study. The judgmental sampling approach is a non-probability sampling methodology that was employed by the researcher. 100 people made up the study's sample. The major data used in this study came from the responses to questionnaires that were distributed. In this study, structural equation modeling is employed. It is clear from the analysis's findings that travelers' perceptions of a destination's quality, value, contentment, and likelihood to return are significantly influenced by its image. Travelers' perceived quality, perceived value, level of satisfaction, and inclination to return are all positively correlated with the destination's image. Perceived quality also significantly positively affects satisfaction, perceived value, and inclination to return. Perceived value also significantly positively affects satisfaction and the desire to return. The inclination to return is significantly positively impacted by satisfaction as well. These findings suggest that in order to boost visitor happiness and loyalty toward tourism attractions, destination management must focus on and enhance destination image, service quality, and perceived value.

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