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Contact Name
Mesran
Contact Email
mesran.skom.mkom@gmail.com
Phone
+6282161108110
Journal Mail Official
jurnal.jbe@gmail.com
Editorial Address
Jalan Sisingamangaraja No. 338, Medan
Location
Kota medan,
Sumatera utara
INDONESIA
JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE)
ISSN : -     EISSN : 27164128     DOI : -
Core Subject : Economy, Science,
1. Human Resource Management, 2. Financial Management, 3. Marketing Management, 4. Strategic Management, 5. Organizational Behavior, 6. Operations Management, 7. Change Management, 8. Management of Sharia, 9. Knowledge Management 10.Entrepreneurship, 11.E-Business, 12.Business Management, 13.Capital Market, 14.Risk Management, 15.Syariah banking, 16.Economics of Sharia, and 17.Islamic Capital Market
Articles 321 Documents
The Impact of Coaching on The Resilience of The Agribusiness MSMEs Yurnita, Amelia; Maryadi, Maryadi; Sari, Dwi Wulan
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6539

Abstract

The Ministry of State-Owned Enterprises, in collaboration with state-owned firms, established the Rumah BUMN as a communal space to convene, educate, and support MSME stakeholders in becoming high-quality Indonesian MSMEs. Rumah BUMN Sumsel (RBS) affiliated with Company Social Responsibility Department of PT. Pusri Palembang, is dedicated to supporting MSME partners through three primary initiatives: competency enhancement, market access, and capital accessibility. This study will delineate the attributes of MSMEs supported by the South Sumatra Rumah BUMN and assess the coaching program implemented RBS regarding the sustainability of agribusiness MSMEs through SEM-PLS (Structural Equation Modelling-Partial Least Square) correlation analysis. The metrics employed to assess business sustainability variables include augmented MSME revenue, business expansion, product quality, competitiveness, and operational efficiency. Data analysis results from 100 respondents using the SmartPLS3 program indicate that, for MSMEs in the agricultural sector, the variables significantly influencing business sustainability are marketing access (p-value = 0.013) and capital availability (p-value = 0.000). The variable of competency enhancement, with a p-value of 0.302, indicates an insignificant result in the agriculture MSME sector. Business sustainability is significantly reliant on money and extensive market reach. Despite an improvement in competence, the absence of adequate money and a market capable of absorbing products may jeopardise corporate continuation.
Peran dan Strategi Digitalisasi UMKM Dalam Mendukung Ekonomi Sirkular Anistia, Sarah; Utami, Rezki Aguswidya; Hasvi, Ismail
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6604

Abstract

Digitalization is an important role for MSMEs to adopt sustainable economic practices, such as product lifecycle extension and collaborative consumption. Digitalization has been a catalyst for MSMEs in Jakarta for operational efficiency and adopting the principles of circular economy, a sustainable practice that emphasizes resource efficiency, waste reduction, and use of sustainable materials. Circular economy emphasizes sustainable resource management which is increasingly encouraged by the government to be implemented in various economic sectors. This study aims to identify the influence of digitalization roles and strategies on MSMEs in the Jakarta area in supporting the circular economy. The development of digital technology that can be adopted by the Micro, Small, and Medium Enterprises (MSMEs) sector has increased the number of MSMEs entering the digital ecosystem, especially in urban areas such as Jakarta. This research uses a quantitative method by distributing questionnaires to 100 MSMEs in September 2024 located in the Jakarta City area. Data analysis used regression analysis from SPSS (Statistical Package for the Social Sciences) software. The result of this study obtained a stimulant F value of 416.730> 3.8327 and a significant value of 0.000 <0.05 which indicates that both the role and strategy of digitalization applied to MSMEs has a significant and positive effect on the circular economy in the Jakarta area. This research is expected to enrich the literature on the relationship between digitalization and circular economy, especially in MSMEs in Jakarta.
Pengaruh Literasi Keuangan, Financial Self-Efficacy, Dan Fintech Payment Terhadap Pengelolaan Keuangan Pribadi Generasi Z Arumalaita, Dina; Kusuma, Kumara Adji
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6651

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis pengaruh literasi keuangan, financial self-efficacy, dan fintech payment terhadap pengelolaan keuangan pribadi generasi Z di Kabupaten Sidoarjo. Generasi Z merupakan kelompok demografis yang akrab dengan teknologi, namun cenderung memiliki tantangan dalam pengelolaan keuangan akibat perilaku konsumtif dan kurangnya literasi keuangan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 96 responden berusia 17-29 tahun yang telah bekerja. Teknik pengumpulan data diukur menggunakan Skala Likert 1-5 dan data diperoleh melalui penyebaran kuesioner. Hasil penelitian menunjukkan bahwa literasi keuangan, financial self-efficacy, dan fintech payment berpengaruh positif dan signifikan terhadap pengelolaan keuangan pribadi pada generasi Z. Literasi keuangan memberikan dasar pengelolaan keuangan yang bijak, ,financial self-efficacy meningkatkan keyakinan diri dalam pengambilan keputusan finansial, sementara fintech payment memberikan kemudahan dan efisiensi dalam transaksi keuangan. Temuan ini menegaskan betapa pentingnya pendidikan keuangan dan penguatan kapasitas individu dalam menghadapi tantangan ekonomi modern.
Implementation of SAK-EMKM and Accounting Information Technology on Quality of Financial Report Digita, Archie; Sulistiawati, Clara
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6676

Abstract

This research aims to determine the effect of implementing SAK-EMKM and the use of accounting information technology on the quality of financial reports. The method used in this research is a purposive method, some criteria need to be met, namely, the Coffee Shop is classified as an MSME and not a coffee shop. The sample that met the criteria was 130 Coffee Shops. Data collection was carried out using a questionnaire, the data of which was then tested using validity and reliability tests. This research has shown that the result of SAK-EMKM shows a strong and beneficial influence concerning the standard of financial statements. It is proven by the t value of 12.159 with a significance value of 0.000, which means it is smaller than 0.05 (0.000<0.05) and Accounting Information Technology has a positive and strong influence on the standard of financial statements. This is proven by the t value of 9.310 with a significance value of 0.000, which means it is smaller than 0.05 (0.000<0.05).
Exploring Hotel Guest Satisfaction through Thematic Analysis Prasadja, Heru; Aldiani, Desyana Pratiwi Azzahra; Laturiuw, Astuti Kusumawicitra
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6792

Abstract

This study investigated guest satisfaction drivers at Hotel Santika Premiere ICE BSD through a thematic analysis of 1,008 guest reviews. The research addressed the growing need for data-driven insights in the hospitality industry to better understand guests' diverse needs and expectations. Through qualitative analysis, five key themes emerged as pivotal satisfaction drivers: service quality and staff responsiveness (each with 250 mentions, 24.8%), cleanliness (200 mentions, 19.8%), amenities (150 mentions, 14.9%), and value for money (150 mentions, 14.9%). Service quality and staff responsiveness demonstrated the most substantial influence on guest satisfaction, shaping the emotional and relational dimensions of the experience, while cleanliness and amenities established fundamental expectations. Demographic analysis revealed significant variations, with older adults and international travelers reporting higher satisfaction levels (92% and 93% respectively) than younger guests and domestic travelers (85% and 87% respectively). These differences highlighted the importance of demographically tailored services, such as enhanced technology integration for younger guests and culturally adapted offerings for international travelers. Based on the findings, strategic recommendations include improving soundproofing, diversifying breakfast options, and implementing comprehensive staff training programs to address concerns identified in 27% of guest feedback. This research contributes to hospitality management theory and practice by demonstrating the effectiveness of data-driven decision-making in optimizing service delivery while balancing standardized excellence with personalized guest experiences. The study provides a framework for sustainable competitive advantage in the evolving hospitality landscape through strategic alignment of service delivery with diverse guest expectations.
The Impact of Service Quality on Guest Satisfaction Puspitarini, Titis
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6799

Abstract

This study examines the relationship between service quality and guest satisfaction in the hospitality industry, focusing on analyzing guest reviews from Borobudur Hotel Jakarta. Using thematic analysis, the research identifies key positive aspects, including staff friendliness, high-quality facilities, and a strategic location, significantly enhancing guest satisfaction. Conversely, recurring issues such as cleanliness concerns, service inefficiencies, and outdated facilities highlight areas for improvement. The findings demonstrate the critical role of service quality in shaping guest experiences and its direct impact on loyalty and recommendations. Strategic recommendations include enhancing cleaning protocols, optimizing service efficiency, implementing facility upgrades, and prioritizing staff training to improve customer interactions and operational workflows. This study emphasizes the interconnected nature of service quality, satisfaction, and loyalty, underscoring the need for continuous improvement to maintain competitiveness in the dynamic hospitality sector. The hotel can align its services with evolving guest expectations by addressing identified challenges and leveraging strengths, ensuring long-term success and sustained guest loyalty.
Uncovering Service Gaps in Hospitality: A Thematic Analysis of Guest Reviews for Service Quality Improvement Singgalen, Yerik Afrianto
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6840

Abstract

This study employs thematic analysis methodology to examine service quality dimensions through systematic investigation of 1,284 verified guest reviews at Katamaran Hotel & Resort Lombok, Indonesia. The research utilizes Atlas.ti software for rigorous coding and theme development, implementing a five-phase analytical framework encompassing data collection, preparation, coding analysis, theme development, and reporting. The findings reveal that guest satisfaction is predominantly influenced by three key factors: physical facility quality (9.4/10), staff performance (9.3/10), and service delivery mechanisms (9.2/10). Analysis identified specific service gaps requiring strategic intervention, particularly in response time optimization and interdepartmental coordination. The study establishes that successful service enhancement necessitates integration of standardized protocols across operational touchpoints, complemented by comprehensive staff development initiatives. Theoretical contributions include advancing understanding of service quality dynamics through sophisticated thematic analysis methodologies, establishing novel frameworks for service gap identification, and demonstrating effectiveness of integrated approaches to service quality enhancement. Practical implications provide hospitality managers with actionable insights for maintaining balanced focus across physical facility maintenance, staff training programs, and service delivery protocols. Future research directions suggest exploring artificial intelligence integration in service monitoring systems, developing predictive models for guest needs, and conducting cross-cultural analysis of service quality expectations in diverse hospitality contexts.
Analisis Tingkat Penerimaan Penggunaan Teknologi Informasi pada Usaha Mikro Kecil dan Menengah Aswinanta, Asrul; Marliyah, Marliyah; Dharma, Budi
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6914

Abstract

This study aims to measure how well the level of technology acceptance of Sipiongot Market MSME players is, and what variables affect it with the TAM Model approach. The research method used is quantitative by distributing questionnaires to 33 MSME owners. The results showed that X1, X2 and X3 against Y were 0.000 <0.05 and the calculated F value was 9.867> 2.71, so it can be concluded that there is an effect of perceived ease of use of social media (X1), perceived usefulness of social media (X2), and attitude towards using social media (X3) simultaneously affecting the intention to use social media (Y). However, X4 against Y is 0.187> 0.05 and t count 1.353 < t table 2.048, so it can be concluded that H4 is rejected, which means that there is no effect of actual social media use (X4) on intention to use social media (Y). Sipiongot Market MSMEs have a relatively good understanding of Social Media as a means of digital promotion. They report benefits such as: increasing operational efficiency, expanding market reach, facilitating communication, increasing sales, and supporting business development. In addition, MSME players consider the use of social media to be relatively easy because the interface is simple, easy to navigate and supports platform integration.
Pengaruh Gaya Hidup, Fomo, Literasi Keuangan Syariah, dan Persepsi Risiko Terhadap Keputusan Investasi Cryptocurrency Hanif, Hilman; Harahap, Muhammad Ikhsan; Silalahi, Purnama Ramadhani
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6916

Abstract

This study aims to understand how Lifestyle, FOMO, Sharia Financial literacy, and Risk Perception influence Cryptocurrency Investment Decisions (Crypto Academy Case Study). Data was collected through questionnaires distributed to 100 selected respondents using purposive sampling. Quantitative methods are used with Structural Equation Model (SEM) analysis with the Smart PLS version 4 application for analysis. This study aims to analyze the influence of various factors on investment decisions, focusing on lifestyle, the FOMO phenomenon, Islamic financial literacy, and risk perception. The analysis results show that not all independent variables have a significant effect on investment decisions. Lifestyle (X1) has a p-value of 0.148 and a t-statistic of 1.446, which indicates that the effect is not significant with a small f-square value of 0.026. The FOMO phenomenon (X2) also shows a trend with a p-value of 0.069 and a t-statistic of 1.817, but remains insignificant, with an f-square value of 0.039. Islamic financial literacy (X3) shows a p-value of 0.798 and a t-statistic of 0.257, and a very low f-square value of 0.001, indicating no significant effect. In contrast, risk perception (X4) is shown to have a significant influence on investment decisions with a p-value of 0.012 and a t-statistic of 2.514, as well as a higher f-square value of 0.104. This finding confirms that risk perception is an important factor that can positively influence investment decisions. Overall, only risk perception shows a significant relationship with investment decisions, while other factors do not have a meaningful impact in this context.
Analisis Pengaruh PMDN, PMA, dan Tenaga Kerja Terhadap Pertumbuhan Ekonomi Provinsi Tahun 2005-2023 Basri, Muh Nur Risky; Astuti, Sri; Jamil, Muh; Irwandi, Irwandi; Rajab, Abdul
Journal of Business and Economics Research (JBE) Vol 6 No 1 (2025): February 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i1.6751

Abstract

This study aims to analyze whether there is an effect of domestic investment (PMDN), foreign investment (PMA), and labor on economic growth in South Sulawesi Province. This research used a type of quantitative research with multiple linear regression analysis methods with the help of Eviews 12 software. The location of this research is in South Sulawesi Province with secondary data collected periodically (times series) obtained from the South Sulawesi Provincial Statistics Agency and the South Sulawesi Provincial Investment and One-Stop Service Office. The period in this study is 19 years in the span of 2005-2023. The results of this study indicate that Domestic Investment has no effect, while Foreign Investment and Labor have a significant effect on Economic Growth in South Sulawesi Province.