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Studi Ilmu Manajemen dan Organisasi
Published by Goodwood Publishing
ISSN : -     EISSN : 27457826     DOI : https://doi.org/10.35912/simo
Core Subject : Economy,
Economics, Econometrics & Finance
Studi Ilmu Manajemen dan Organisasi (SIMO) merupakan media publikasi ilmiah yang memuat artiket-artikel dibidang manajemen dan organisasi. Jurnal Penelitian Manajemen dan Organisasi didedikasikan untuk sharing idea dikalangan akademisi, industri atau praktisi serta pengambil kebijakan. SIMO menerima artikel dari berbagai pihak untuk dimuat pada jurnal ini dan diharapkan dapat berguna untuk pengembangan ilmu pengetahuan dan praktik terkait manajemen dan organisasi dimasa mendatang.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 231 Documents
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Influence of Brand Trust and Service Quality on B2B Repurchase Intention at CV Amira Fresh Tiara Galuh Sekar Arum; Budi Prasetiyo
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6536

Abstract

Purpose: This study analyzes the influence of brand trust and service quality on the repurchase intention of CV Amira Fresh partners. It further examines how logistical reliability and brand integrity function as key predictors in supermarket procurement decisions for sustaining long-term Business-to-Business (B2B) cooperation within the fresh produce industry. Research Methodology: A quantitative approach with descriptive and causal design was applied. The study employed a saturated sampling (census) technique involving 42 procurement managers from active supermarkets. Data were analyzed using multiple linear regression to test the relationships among variables. Results: The findings show that Brand Trust has a positive and significant effect on Repurchase Intention (? = 0.474; Sig. = 0.001). Service Quality also has a positive and significant effect (? = 0.286; Sig. = 0.037). Simultaneously, both variables explain 40.3% of the variation in repurchase intention, with brand trust emerging as the most dominant factor influencing customer commitment. Conclusions: In the high-risk fresh produce industry, institutional trust and operational excellence are essential to reduce supplier-switching behavior and strengthen long-term partnerships. Limitations: The study is limited by a small sample size, a single distributor context, a cross-sectional design, and the inclusion of only two predictor variables. Contributions: The study contributes to B2B marketing literature by demonstrating that psychological brand reliability outweighs operational performance, and provides practical implications for strengthening logistics-based partnership strategies
Relational and Organizational Drivers of Job Crafting: Evidence from Jakarta’s Creative Sector Eva Andayani; Agustian Budi Prasetya; Fakhirani Putri Herrizona
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6571

Abstract

Purpose: This study aims to examine the effects of Leader-Member Exchange (LMX) and Perceived Organizational Support (POS) on Job Crafting Behaviors (JCB) and to assess the mediating role of Readiness for Change (RFC) among Millennials and Generation Z employees in Jakarta’s creative industry. Research Methodology: A quantitative, cross-sectional design was employed using survey data from 235 employees in Jakarta’s creative sector. Data were collected using a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results:  The findings reveal that POS positively influenced RFC (? = 0.193, p = 0.030) and JCB (? = 0.350, p < 0.001), and LMX positively influenced RFC (? = 0.200, p = 0.036) and JCB (? = 0.307, p = 0.003). However, RFC did not significantly influence JCB (? = 0.066, p = 0.310) and did not mediate the relationships between LMX, POS, and JCB. These findings indicate that job crafting behaviors are more directly driven by relational and organizational support than by employees’ readiness for change. Conclusions: This study extends Social Exchange Theory by showing that reciprocal relationships in dynamic work environments can directly drive proactive behaviors without relying on internal readiness mechanisms. It also provides new insights into job crafting by demonstrating that, within the creative industry, such behaviors are embedded in everyday work practices rather than emerging solely as responses to change. Limitations: The study is limited to selected variables and a specific industry context, indicating the need for future research to incorporate additional individual and contextual factors across sectors. Contributions: Organizations should prioritize strengthening direct relational (LMX) and organizational support (POS) rather than relying on Readiness for Change (RFC) mechanisms to drive job crafting behaviors.
Purchase Intention of Electric Vehicles among Generation Z Consumers in Batam City Lily Purwianti; Winston Winston; Hepy Hefri Ariyanto; Edy Yulianto Putra
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6580

Abstract

Purpose: This study aims to examine the factors influencing Electric Vehicle (EV) purchase intention among Generation Z consumers in Batam City, focusing on perceived risk, perceived value, and government support, with attitude as a mediating variable. Research Methodology: This study was conducted in Batam, Indonesia, using a quantitative approach. Data were collected through a survey of 461 Generation Z respondents in Indonesia. The study utilized Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS 4 software to analyze the relationships between variables. Results: The findings revealed that attitude is the most dominant factor directly influencing EV purchase intention. Government support and perceived value have a positive and significant effect on attitude, whereas perceived risk does not significantly influence attitude or purchase intention. Conclusions: The study concludes that building positive attitudes is key to increasing EV purchase intentions among Generation Z. This can be achieved by enhancing perceived value and providing clear and supportive government policies. Limitations: This study is limited by its geographic focus on Batam, which restricts the generalizability of the findings to other regions with different market dynamics and policy environments. Additionally, the use of cross-sectional data captures consumer perceptions at a single point in time, despite being dynamic. Contributions: This study contributes to the literature on consumer behavior and sustainable transportation, particularly in developing countries, and provides practical insights for policymakers and industries to accelerate EV adoption among younger consumers.
The Power of City Branding in Enhancing Solo City’s Competitiveness as an International Destination Halifa Haqqi; Hasna Wijayati; Andika Drajat Murdani
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6613

Abstract

Purpose: This study examines how city branding enhances Solo City’s international competitiveness through cultural identity and creative economy development.Research Methodology: A qualitative descriptive approach was applied using semi-structured interviews, field observations, and snowball sampling involving government officials, cultural institutions, and creative economy actors. Data were analyzed through thematic analysis.Results: Solo City strengthens its global positioning by utilizing cultural identity, local wisdom, international events, cultural symbols, creative products, and multi-stakeholder collaboration.Conclusions: Successful city branding depends on synergy among tourism attractions, public services, security, and government-community coordination.Limitations: This single-case qualitative study is limited by contextual scope, interpretive subjectivity, and the absence of international stakeholder perspectives.Contributions: This study contributes to city-branding literature by linking cultural capital, public diplomacy, and international competitiveness while offering practical insights for culturally based cities.
Green Awareness and Eco-Friendly Products Shaping Purchase Decisions through Moral Obligation and Social Influence Sudadi Pranata; Dewi Laily Purnamasari; Oryz Agnu Dian Wulandari
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6623

Abstract

Purpose: This study aims to examine how environmental awareness and the availability of eco-friendly products influence purchase decisions in Small and Medium Enterprises (SMEs) that sell eco-friendly food. Research Methodology: This study employed a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected through a survey of consumers who had previously purchased eco-friendly food products, and the proposed relationships were analyzed using Smart-PLS. Results: The findings revealed that environmental awareness did not directly influence purchase decisions. However, it significantly affected purchase decisions indirectly through social influence, indicating a full mediating effect. In contrast, eco-friendly product availability had a significant direct effect on purchase decisions and an additional indirect effect through moral obligation, demonstrating the complementary role of moral motivation in sustainable consumption behavior. Conclusions: Sustainable purchasing behavior is shaped more strongly by social influence and moral obligation than environmental awareness alone. The results emphasize the importance of integrating social and ethical mechanisms into strategies that promote eco-friendly consumption. Limitations: This study is limited by its cross-sectional design and reliance on self-reported responses from consumers of urban eco-friendly food SMEs. Contributions: This study extends the Norm Activation Model by explicitly demonstrating the mediating roles of social influence and moral obligation in sustainable purchasing decisions. These findings provide practical insights for food SMEs and green marketing practitioners seeking to strengthen consumer engagement with eco-friendly products.
A Circular Economy Model for ESG-Driven Sustainable Management Practices: Lessons from Community-Based Irrigation Waste Management Masduki Masduki; Moch. Febri Sayidil Umam; Alan Rusdiana; Anisa Nurul Hidayah
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6633

Abstract

Purpose: This study examines the role of circular economy implementation in fostering Environmental, Social, and Governance (ESG)-oriented sustainable management practices within community-based irrigation waste management in Indonesia. Research Methodology: A quantitative approach was employed using survey data collected from community members involved in irrigation-waste management activities. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software to evaluate the relationships among circular economy practices, ESG dimensions, and sustainable management practices. Results: The findings indicate that the implementation of a circular economy positively and significantly influences ESG performance and sustainable management practices. In addition, ESG dimensions significantly mediate the relationship between circular economy practices and sustainable management outcomes, demonstrating that ESG strengthens the effectiveness of circular economy implementation at the community level. Conclusions: Integrating circular economy principles with ESG frameworks effectively supports sustainable community-based environmental management practices. ESG serves as an evaluation framework and a strategic mechanism to enhance sustainability outcomes. Limitations: This study was limited by its cross-sectional design and focus on community-based irrigation waste management. Contributions: This study extends the application of ESG from corporate settings to community-based sustainability contexts and offers a replicable model for sustainable environmental management strategies.
Evaluation of e-Sakip's Impact on Badung Regency's Local Government Performance I Gusti Ngurah Agus Krisna Kusuma; Anak Agung Ngurah Eddy Supriyadinata Gorda
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6642

Abstract

Purpose: This study evaluates the implementation of e-SAKIP in the Badung Regency Government, identifies factors influencing its implementation, and examines its contribution to strengthening good governance in Bali, Indonesia.Research Methodology: A qualitative case study approach was used. Data were collected through interviews, observations, and document analysis and analyzed using the Context, Input, Process, and Product (CIPP) evaluation model and the Information Systems Success Model (ISSM).Results: The findings indicate that e-SAKIP improves transparency, reporting efficiency, and the integration of performance information across local government agencies. The key supporting factors include regulatory frameworks, leadership commitment, digital infrastructure, and institutional support. However, its utilization remains largely administrative and has not been fully optimized as a strategic decision-making tool. Challenges include limited human resource capacity, inconsistent data quality, weak inter-agency coordination, and compliance-oriented organizational culture.Conclusions: The implementation of e-SAKIP in Badung Regency strengthened administrative accountability and supported bureaucratic reform. Nevertheless, further improvements are needed to enhance outcome-based accountability and the strategic use of performance information in the governance process.Limitations: This study focused on a single local government context and applied a qualitative approach, limiting broader generalization.Contributions: This study enriches the literature on performance accountability, digital governance and bureaucratic reform in local government.
Growth Hacking Capability of SMEs: The Roles of Digital Mindset, Collaborative Capability, and Organizational Agility Fansuri Munawar; Rini Handayani
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6666

Abstract

Purpose: This study examines the Growth Hacking Capability (GHC) of creative industry Small and Medium-sized Enterprises (SMEs) in West Java, Indonesia. Drawing on Dynamic Capability Theory, this study conceptualizes GHC as an organizational capability that enables SMEs to learn from customer data, pilot small experiments, and adapt product features based on feedback. This study is novel because it combines a digital mindset, collaboration, and agility as antecedents of GHC, representing cognitive, relational, and adaptive capability foundations. Research Methodology: We surveyed 150 creative industry SME owners and managers in West Java and analyzed the data with Partial Least Squares Structural Equation Modeling (PLS SEM) SmartPLS 4.0. Results: A digital mindset, collaborative capability, and organizational agility positively affect GHC, which in turn boosts market responsiveness and innovation performance. GHC increases firms' speed in responding to customer needs, leading to more rapid product updates and higher innovation performance. Therefore, market responsiveness links GHC to innovation. Conclusions: GHC is not merely a digital marketing practice but an organizational capability that enables SMEs to transform digital learning, collaboration, and agility into responsiveness and innovation. Limitations: This study is limited to creative-industry SMEs in West Java and explains GHC, market responsiveness, and innovation performance through selected internal capabilities. Future studies may include additional variables, such as entrepreneurial orientation, absorptive capacity, digital marketing capability, financial resources, leadership support, market dynamism, firm size, and firm age. Contributions: This study advances Dynamic Capability Theory by explaining how cognitive, relational, and adaptive capability foundations jointly shape GHC in resource-constrained SMEs. It also enriches the GHC literature by showing how GHC is developed and translated into innovative outcomes through market responsiveness.
One Market, Two Rationalities: How Android and iOS Users Translate Quality into Satisfaction Fendy Cuandra; Stefhani Susanto; Lilis Susilawaty; Sheila Septiany
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6673

Abstract

Purpose: This study examines the effects of product quality and service quality on customer experience, customer trust, and customer satisfaction among Android and iOS smartphone users in Indonesia through the lens of rational choice theory.Research Methodology: A quantitative approach was employed using an online survey of 463 smartphone users (236 Android and 227 iOS) selected through purposive sampling. Data collected from 22 validated indicators were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).Results: Product quality and service quality significantly influenced customer experience and customer trust across both platforms. However, customer satisfaction was formed through different evaluation patterns, with Android users emphasizing functionality and affordability, whereas iOS users prioritized ecosystem integration and brand credibility. The mediation effects of customer experience and customer trust also differed between the two user groups.Conclusions: Customer satisfaction is shaped by product quality, service quality, customer experience, and customer trust, with distinct mechanisms observed across smartphone ecosystems.Limitations: Findings may be constrained by the cross-sectional design, online self-reported data, and the predominance of younger respondents.Contributions: This study extends rational choice theory by explaining platform-specific customer evaluation mechanisms and provides practical insights for enhancing customer satisfaction in the smartphone industry.
Integrating Green Marketing and Environmental Behavior to Predict Revisit Intention in Indonesian Ecotourism Andina Fasha; Cheryn Kang; Lady Lady; Budi Setiawan
Studi Ilmu Manajemen dan Organisasi Vol 7 No 2 (2026): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i2.6686

Abstract

Purpose: The escalation of ecotourism as sustainability-oriented travel highlights the inconsistency of tourists' responsible actions during visits, which is also known as the attitude-behavior gap, whereas environmental concern does not necessarily translate into action, as discussed in sustainable tourism literature. Research Methodology: A quantitative approach was employed using Partial Least Squares Structural Equation Modeling, collected through questionnaire surveys from 478 tourists who had previously visited Ecotourism destinations in Batam City, Indonesia, using SmartPLS 4. Results: The findings show how direct environmental experiences at the destination were more effective in encouraging responsible tourist behavior than pre-visit digital exposure, which presumes that it is more likely to develop revisit intentions as long-term destination loyalty. Conclusions: The study highlights the importance of environmental behavior in fostering revisit intention within ecotourism destinations and suggests that direct interpretive experiences at the destination may play a more influential role in shaping tourists’ behavior than digital promotional exposure alone. Limitations: This study was limited to one ecotourism site in Batam City, with cross-sectional self-reported data, which may have limited generalizability. Contributions: This study extends sustainable tourism literature by integrating digital green marketing, environmental belief, and environmental interpretation into a unified behavioral framework explaining revisit intention through environmental behavior and offer practical insights for ecotourism managers to strengthen sustainable behavior and long-term destination loyalty through effective communication and interpretation strategies

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