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Kontigensi: Jurnal Ilmiah Manajemen
Published by Universitas Pasundan
ISSN : 20884877     EISSN : 25280139     DOI : -
Core Subject : Economy, Science, Education, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences
The scope of Kontigensi: Jurnal Ilmiah Manajemen journal covering the field Business and Management. Topic related to these fields can be Business and Management, entrepreneurship, finance, and financial services, human resource management, marketing, industrial relations, insurance, intellectual property management, international business, logistics, management information systems, management and communication, management, and strategy, marketing, production, operations and manufacturing management, public and non-profit management, quality control, taxation management, technological change, and other related topics. Research articles, conceptual papers, case studies, and all of the aspects are acceptable.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 453 Documents
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Characteristics of University Budgeting Systems and Perceived Uncertainty Enviromental Pasoloran, Oktavianus; Matasik, Ade Lisa
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.624

Abstract

This study aims to find empirical evidence of the direct influence of each budgeting characteristic, namely participation, clarity of targets, difficulty of targets, and budget feedback on managerial performance. In addition, this study wants to test the suitability of the perceived environmental uncertainty factor with the characteristics of budgeting targets. The respondents of this study were all structural officials within UKI Toraja totaling 110 people. This study uses two models to test each hypothesis developed in this study, namely regression analysis (stepwise), which is used to test hypotheses 1 to 4 and multiple regression methods with residual forms (residual approach) to test hypotheses 5 to 8. significant. The results showed that there was no significant influence of budget preparation participation and clarity of budget targets on managerial performance. However, this study shows that the lack of fit between characteristics and environmental uncertainty has an insignificant relationship. In other words, there is no expected inconsistency related to poor managerial performance. The ambiguity of these results may be caused by factors that have not been considered and controlled in relation to the use of residual analysis.
The Influence of Psychological Capital and Perceived Organizational Support on Job Hopping Intention of Generation Z Employees at Conventional Company in Surabaya City Anastacia, Jesslin; Kustini, Kustini
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.626

Abstract

Witnessing the evolving context of the work phenomenon, we can see that the existence of generations has created increasingly complex dynamics. Job hopping has become one of the most prevalent work phenomena among Generation Z. Psychological reasons require generation Z to often reorganize their future job prospects. The expectations that arise in the minds of generation Z employees are related to the role of psychological capital and perceived of organizational support on individual desires to change places (job hopping). This study was created to expand knowledge about the deeper relationship between psychological capital and perceived organizational support on job hopping intention. To obtain information and research data sources, purposive sampling techniques were used and a sample of 145 respondents was then distributed through questionnaire data collection techniques with criteria in the form of generation Z employees who work in conventional companies in the Surabaya City area. The data analysis technique used is Partial Least Square (PLS), where the results show that psychological capital has a negative and significant effect on job hopping intention while perceived organizational support also has a negative and significant effect on job hopping intention. This means that the higher the level of psychological capital and perceived organizational support, the lower the level of job hopping intention of employees.
The Effect of Legal Protection Innovation and Marketing Education on the Performance of Banjarbaru City MSMEs In The Era Of Society 5.0 Wahyudi, Wahyudi; Widyanto, Rinto; Effendi, Ibrahim Rully; Rahayu, Aesty; Muslim, Abdul Aziz; Aji, Ifan Anom Bintoro
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.627

Abstract

This study aims to analyze the influence of legal protection innovation and marketing education on the performance of Micro, Small and Medium Enterprises (MSMEs) in Banjarbaru City in the context of the Society 5.0 era. The Society 5.0 era emphasizes the important role of digital technology in various sectors, including MSMEs. MSMEs play a significant role in the Indonesian economy, but face various challenges, such as increasingly tight competition and changes in market patterns towards digital. This study uses a quantitative approach with a sample of 26 MSMEs from a total population of 10,869 registered in Banjarbaru City. Data were collected through questionnaires and processed using non-parametric statistical analysis, such as Spearman Rank Correlation and Kruskal-Wallis, because the data were not normally distributed. The results of the study indicate that legal protection innovation does not have a significant effect on MSME performance, with a correlation coefficient of -0.026 and a significance value of 0.901. In contrast, marketing education has a significant positive effect on MSME performance, with a correlation coefficient of 0.591 and a significance value of 0.001. This confirms that MSMEs who receive better marketing education tend to have higher performance, especially in terms of sales growth, customers, and profits. This study also found significant differences in MSME performance based on age, with older age groups showing higher levels of education and better MSME performance. In conclusion, although innovations in legal protection have not shown a significant impact, marketing education has been shown to play an important role in improving MSME performance in the digital era. This study recommends improving marketing training and education programs for MSMEs to strengthen their competitiveness in an increasingly modern and digital market.
Strategy to Increase Merit System Index Value in The Management of State Civil Apparatus in Witness and Victim Protection Agency Riyadi, Roery Ayu Mayangsari; Silitonga, Mala Sondang; Asropi, Asropi
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.628

Abstract

This study was conducted to find factors that influence the Merit System Index Value in State Civil Apparatus Management at the Witness and Victim Protection Agency (LPSK), and to find strategies to increase the Merit System Index Value in State Civil Apparatus Management at the Witness and Victim Protection Agency. The research methodology used is descriptive qualitative. Data were obtained from in-depth interviews with key informants, books, journals, laws and regulations, and other related documents. The results of the study are that the factors that influence the Merit System Index Value in State Civil Apparatus Management at the Witness and Victim Protection Agency include laws and regulations, leadership, diversity, digital transformation, organizational culture, and politics. Therefore, the strategies that need to be carried out by the Witness and Victim Protection Agency to be able to increase the Merit System Index Value in State Civil Apparatus Management include 1) short-term strategies include aspects of socialization and training, determination of policies and regulations, appointment of a Merit System Index improvement work team, development of the Personnel Information System; 2) medium-term strategies include aspects of Merit System evaluation, Talent Management, transparency and accountability, and awards; and 3) long-term strategies include aspects of bureaucratic cultural transformation, career development programs, collaboration, and sustainable innovation.
The Influence of Work Environment and Employee Placement on Job Satisfaction and its Impact on Intention to Quit Zulfikar, Iqbal Valiri; Joeliaty, Joeliaty; Sartika, Dina
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.629

Abstract

This study examines the impact of the work environment and employee placement on job satisfaction and how these factors influence the intention to quit among employees in the West Java III Regional Tax Office. Using a quantitative descriptive approach, this research involved a sample of 243 employees directly engaged in tax collection, with data collected via an online questionnaire. The Structural Equation Modeling (SEM) technique was employed for data analysis. The findings reveal that both the work environment and employee placement have a significant positive effect on job satisfaction. A supportive work environment and proper employee placement that aligns with employee skills and qualifications lead to higher job satisfaction and lower intentions to quit. On the contrary, a poor work environment and inappropriate employee placement contribute to increased turnover intentions. Additionally, job satisfaction mediates the relationship between the work environment, employee placement, and the intention to quit. The study highlights the critical role of non-physical work environments, such as organizational culture and employee relations, in influencing job satisfaction. Furthermore, mismatches between employee placement and competencies can aggravate turnover intentions. This research offers valuable insights for the human resource management of government institutions, particularly the Directorate General of Taxes, by suggesting that improving the work environment and ensuring the proper placement of employees can enhance job satisfaction and reduce turnover. The findings suggest practical strategies for managing human resources, ultimately aimed at minimizing employee turnover rates and maintaining organizational effectiveness in tax revenue collection.
How Can Ethical Leadership and Emotional Leadership Influence Employees to Quit Intentions? Sukmayuda, Bagus Caesar; Moeins, Anoesyirwan; Marhalinda, Marhalinda
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 1 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i1.634

Abstract

This research aims to determine the mediating effect of interest in the private sector on the relationship between job performance and quitting intentions in companies with an outsourced system, namely manufacturing employees in the packaging sector. This research was conducted in Indonesia from Januari to April 2024 with 140 respondents. The research was a quantitative study using the Structural Equation Model (SEM) method using an analysis tool, namely SmartPLS. This study's results show a relationship between ethical and emotional leadership on employee motivation and job performance. The managerial implication of this research is that if a company wants to create and improve the expected performance, it is necessary to have strong encouragement from the role of ethical and emotional leaders, whereby this will lead to individual behavioural activities that can increase their ability to achieve goals that involve motivation from the encouragement of leadership style.
The Effect Of Medical And Non-Medical Service Quality On Patient Satisfaction Based On Patient Cognition At XYZ Hospital Jakarta Gading, Siska Tamara; Berlianto, Margaretha Pink
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.636

Abstract

Patient satisfaction not only reflects their personal experiences, but also becomes a very important indicator for health care providers to reach the extent to which patients' needs, expectations, and preferences are met during the treatment process. This study aims to analyze the effect of medical and non-medical service quality on patient satisfaction. The respondents were 185 patients of XYZ Hospital. The data analysis method used descriptive analysis and PLS-SEM. The results showed that patient cognition, trust, personnel quality, social responsibility had a positive effect on patient satisfaction. While other factors such as medical service procedures, administrative practices, hospital image, safety, infrastructure did not affect patient satisfaction. Hospital management is advised to improve the image of the hospital by carrying out various activities such as blood donation, counseling related to various diseases, visiting surrounding areas for disease prevention socialization, advertising digitally to form a positive image in the community. Further research can be done by increasing the population in other XYZ hospitals in the Jakarta area and limiting between BPJS and non-BPJS patients.
Business Strategy To Increase Company Profit: Leveraging New Business Model CRO (Contract Research Organization) At Laboratory Animal Division PT. XYZ Rafiqi, Bagus; Mulyono, Nur Budi; Maharani, Maharani
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.639

Abstract

The increasing prevalence of infectious and non-communicable diseases has spurred pharmaceutical and biotechnology companies to intensify research and development efforts for new drugs, particularly vaccines. The COVID-19 pandemic has prompted many companies and research institutions to find solutions. Preclinical testing in animals is mandatory in vaccine development, which highlights the importance of animals to ensure the safety and efficacy of drugs before clinical trials (conducted in humans). The surge in demand for animal testing presents a unique opportunity for PT XYZ to leverage the Laboratory Animal Division (LAD) as a Contract Research Organization (CRO). By offering services such as providing laboratory animals, providing materials of animal origin, and facilitating testing, PT XYZ transformed DHL from a cost center to a profit center. This research aims to identify customer needs and evaluate the business potential of CRO in DHL PT XYZ. This study combines qualitative data analysis with the Kepner Tregoe method and quantitative with the Analytical Hierarchy Process (AHP) method. This study recommends that PT XYZ prioritize the implementation of strategies aimed at improving service quality, expanding the variety of animal breeds and services, and obtaining relevant certifications. The results of this analysis and business strategy cost leadership are essential to increase customer satisfaction, grow market share, and ultimately achieve the company's revenue growth target.
Implementation Strategy of Tangerang Government University in Developing the Competency of Civil Servants in Tangerang City Government Paramitha, Pradya; Silitonga, Mala Sondang; Sutrisno, Edy
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.642

Abstract

This research was conducted to look for factors that influence and look for strategies for implementing Tangerang Government University in developing the competency of the Tangerang City Government civil servants. The method used is descriptive qualitative. Primary data was obtained from in-depth interviews with key informants and secondary data came from observations, books, journals and related regulations. The results of the research are the factors that influence the implementation of Tangerang Government University , namely vision and goals; scope and role; target audience and training substance; learning methods; branding and collaboration. Of the 6 factors influencing the implementation of Tangerang Government University, several obstacles were found, namely lack of motivation for ASN to change; limited human resources; application capabilities are not optimal; differences in thought patterns; limited budget. Recommended strategies that can be implemented are socializing Tangerang Government University , budget support; carry out continuous updates in the application; giving awards; create a mini corporate university.
The Influence of Transformational Leadership Style and Work Motivation on Employee Performance at Ace Hardware Balubur Town Square Taufan, Aliftia; Rahayu, Muji
Kontigensi : Jurnal Ilmiah Manajemen Vol 12 No 2 (2024): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v12i2.643

Abstract

This study aims to examine the influence of transformational leadership style and motivation on employee performance. The research employs a quantitative approach with data collection conducted through questionnaires. The population of the study consists of employees of Ace Hardware at Balubur Town Square. The sampling technique used is non-probability sampling with a saturated sampling method. Data analysis is performed using multiple regression analysis. Partial hypothesis testing results indicate that transformational leadership style has a negative and significant influence on employee performance, while motivation has a positive and significant influence on employee performance. Simultaneous hypothesis testing shows that both transformational leadership style and motivation have a significant influence on employee performance together.

Page 40 of 46 | Total Record : 453

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