Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
MORFAI This journal will publish research articles or studies that are multidisciplinary in nature, including: education, law, health, agriculture, engineering, energy, technology, and social science. This journal is dedicated to explore and socialize many creative and innovative thought who focus in: Humanities: Art, History, Languages, Literature, Music, Philosophy, Religion, Theater, etc. Social Science: Geography, Sociology, Education, Political Science, Law, Policy, Social Review, Arts, History, Philosophy, Anthropology Management: Commerce, Economics, Finance, Accounting, Corporate Governance, Human Resources Management, Marketing Management, Quality Management Training and Development Engineering: Information Technology, Computer Application, Civil Engineering, Machanical Engineering, Chemical Engineering, Electrical Engineering, Physics Medical Science: Medicine, Health, Nursing, Clinical Research, Pharmacy, Pharmaceutical, Pharmacognosy, Pharmacology, Phytochemistry Biology: Botany, Bioscience, Microbiology, Biotechnology, Clinical Biology, Molecular Biology, Biochemistry, Agriculture, Chemistry, Environment and Ecology, Food Science, Nutrition, Plant Science, Entomology, Zoology, Fisheries Physical Education: Sports, Yoga, Physiotherapy, Physiology, Exercise, Health
Articles
2,142 Documents
DESIGN OF AN IoMT-BASED REAL-TIME FITNESS MONITORING SYSTEM FOR OFFSHORE WORKERS AS AN EFFORT TO PREVENT ILLNESS-RELATED FATALITIES AT PT. X
Rinaldi Wiriadinata;
Ivan Ali Sanjaya;
Iwan Vanany;
Ratna Sari Dewi;
Arief Rahman
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA
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Operational industry upstream oil and natural gas , especially in the environment off offshore , has risk high health and safety . One of the problems that need to be addressed get attention is possibility occurrence illness-related fatalities consequence change condition physiological and fatigue that is not detected in a way early . System monitoring health conventional in nature periodic , including pre-shift medical check-up , have limitations in give information condition worker in a way continuous during activity operational . This engineering practice aims designing system monitoring fitness worker offshore in a way real-time based Internet of Medical Things (IoMT) with utilise device wearable in the form of integrated smartwatch with online dashboard . The method used covering survey field , Focus Group Discussion (FGD) with doctor company , identification problems , studies literature , design systems , development and integration , testing , and Analysis and evaluation of fatality and illness data 2021–2025 used For identify profile risk health workers . Design results produce integrated architecture wearable devices , networks communication , server, dashboard , and early warning system . Physiological parameters main designed For monitored covering heart rate (HR), heart rate variability (HRV), saturation oxygen (SpO₂), and respiratory rate (RR), while blood pressure (BP) is used as a supporting parameter . In 2025 there will be 13 workers with category high based on Jakarta Cardiovascular Score , 17 workers recorded as smokers , 8 workers experience hypertension , and 2 workers experiencing diabetes mellitus . The results strengthen need integration profile risk health with monitoring physiological in a way continuous . The system is designed potential speed up identification abnormal and supportive conditions taking decision power medical and HSE in implementation of the fit to work program . However , validation quantitative in the form of sensor accuracy , latency , packet loss , sensitivity , specificity , and false alarm rate Still need done at the stage implementation field next .
IMPACT EMOTIONAL BRANDING TO SATISFACTION CONSUMER MEDIATED BY G2G PRODUCT PURCHASE DECISIONS OF GEN Z CONSUMERS IN PALU CITY
Yolandari;
Syamsul Bachri;
Elimawaty Rombe;
Farid
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA
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The increasingly competitive development of the cosmetics industry in Indonesia is encouraging companies to build relationshipsemotional with consumer through strategy Emotional Branding. Study This aim analyzing the influence Emotional Branding tosatisfaction consumer with decision purchase as variables This study aims to examine the mediation of G2G product use among Generation Z consumers in Palu City. The study used a quantitative approach with a causal descriptive design. The research sample consisted of 105 respondents selected using a purposive sampling technique. sampling. Data collected throughquestionnaire scale Likert And analyzed use Partial Least Squares-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 4.0. The results of the study indicate that Emotional Branding has a positive and significant effect on purchasing decisions and consumer satisfaction. Purchasing decisions also have a positive and significant effect on consumer satisfaction and are proven to partially mediate the effect of Emotional Branding on consumer satisfaction. These findings indicate that the success of an Emotional Branding strategy is not only able to increase consumer satisfaction directly, but also through purchasing decisions. Therefore, G2G needs to strengthen emotion-based marketing strategies that are in accordance with the characteristics of Generation Z to encourage purchasing decisions and increase consumer satisfaction sustainably.
INFLUENCE OF QUALITY MANAGEMENT AND PATIENT SAFETY ON HEALTHCARE SERVICE QUALITY AND PATIENT SATISFACTION
Hasno Abbas;
Abdul Gani Sidqi;
Ayu Laili Rahmiyati
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA
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Healthcare quality is increasingly determined by the capacity of primary healthcare facilities to integrate quality management, patient safety, and patient-centered service delivery. This study aims to analyze the effects of quality management and patient safety on healthcare service quality and BPJS patient satisfaction, as well as to examine the mediating role of healthcare service quality at UPTD Puskesmas Tubaan, Berau Regency, Indonesia. A quantitative approach was employed using a cross-sectional survey of 82 BPJS patients selected through Slovin’s sampling formula. Data were collected using a structured questionnaire with a five-point Ordinal scale and analyzed using descriptive statistics, validity and reliability testing, classical assumption tests, multiple linear regression, and path analysis. The results indicate that quality management has a positive and significant effect on healthcare service quality (β = 0.318; p = 0.003), while patient safety also has a positive and significant effect (β = 0.301; p = 0.005). Quality management significantly affects BPJS patient satisfaction (β = 0.271; p = 0.011), as does patient safety (β = 0.279; p = 0.010). Healthcare service quality has a significant positive effect on BPJS patient satisfaction (β = 0.322; p = 0.002). The estimated indirect effects of quality management and patient safety on satisfaction through healthcare service quality are 0.102 and 0.097, respectively. These findings indicate that healthcare service quality represents an important mechanism linking organizational quality practices and patient safety with patient satisfaction. The study highlights the importance of integrating continuous quality improvement, patient-safety practices, staff involvement, service responsiveness, and patient-oriented care to strengthen the experience and satisfaction of BPJS patients in primary healthcare settings.
CHATBOT QUALITY ALONE DOES NOT CREATE LOYALTY: SATISFACTION AND TRUST AS TRANSMISSION MECHANISMS
Prasetyo Hartanto;
Vanessa Gaffar;
Lili Adi Wibowo;
Mokh Adib Sultan
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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DOI: 10.5281/zenodo.22830306
Chatbots have become a primary customer-service channel on Indonesian e-commerce platforms, yet evidence on how chatbot service quality is converted into customer loyalty remains limited. This study examines the effect of the service quality of Tokopedia's chatbot on e-loyalty and tests customer satisfaction and e-customer trust as parallel mediating mechanisms. A quantitative explanatory cross-sectional design was applied through an online survey of Tokopedia users; 297 responses were collected and 235 passed the screening criterion of prior chatbot use. All constructs were specified as reflective higher-order constructs measured by 23 items on a seven-point semantic differential scale, and the data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with SmartPLS 4. Service quality has a positive and significant effect on customer satisfaction, e-customer trust and e-loyalty, and both mediators significantly increase e-loyalty. Both indirect paths are significant, and together they account for roughly three quarters of the total effect of service quality on e-loyalty, whereas the direct effect is significant but weak in magnitude. The model explains 65.0% of the variance in e-loyalty. The findings indicate that chatbot quality builds loyalty mainly by producing satisfying and trustworthy interactions rather than directly.
RECONFIGURING THE ROLE OF THE STATE IN COLLABORATIVE FOOD SECURITY GOVERNANCE: A COMPARATIVE STUDY OF INDONESIA AND VIETNAM
Mukhtar Tompo;
Nirwaty Yapardy;
Rifdan Rifdan;
Muhammad Luthfi Siraj
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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Food security is a cross-sectoral issue that cannot be effectively addressed through purely hierarchical and sectoral approaches. This study aims to analyze the reconfiguration of the state's role in the collaborative governance of food security and to compare the institutional patterns of Indonesia and Vietnam. The study employed a qualitative comparative policy analysis, using literature, policy documents, and institutional records. VOSviewer was used to map research trends regarding collaborative governance and food security, while within-case and cross-case analyses were used to identify variations in the state's role. The analytical framework integrates collaborative governance, meta-governance, the Penta Helix model, public service delivery, and institutional and relational dimensions. The results indicate that collaboration does not weaken the state's role but rather drives a reconfiguration of state capacity shifting from a direct controller to a regulator, coordinator, facilitator, and meta-governor. Indonesia has strengthened its coordination capacity through the Coordinating Ministry for Food Affairs, whereas Vietnam has developed cross-sectoral coordination via the National Action Plan on Food Systems Transformation. These institutional differences demonstrate that the effectiveness of food governance is determined by the ability to integrate institutional and relational capacities. The findings also confirm that an effective state in collaborative governance is not a "lesser" state, but a "different" state capable of orchestrating networks, mobilizing resources, building trust, and generating public value through inclusive and sustainable food systems.
TRANSPORT CO2 EMISSIONS IN INDONESIA BEFORE AND AFTER THE EMISSIONS-BASED LUXURY GOODS SALES TAX (PPnBM) ON MOTOR VEHICLES
Yuli Ardianto;
Aulia Keiko Hubbansyah;
M. Nuruddin Subhan;
Leonard;
Selfia Herlanda;
Aldiansyah
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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The emissions-based luxury goods sales tax (PPnBM) on motor vehicles, effective 16 October 2021 under Government Regulation No. 74 of 2021, was designed as an instrument for decarbonising Indonesian transport, yet whether it has played a role in transport emission patterns since its introduction is unknown. This study uses a quantitative descriptive analysis of official annual data for 2013–2025. A series of CO2 emissions from transport-sector gasoline and diesel is built from fuel volumes in the Handbook of Energy & Economic Statistics of Indonesia and IPCC default emission factors, decomposed using the Logarithmic Mean Divisia Index (LMDI), and complemented by an upper-bound calculation of the PPnBM contribution through battery electric vehicle (BEV) sales. Emissions did not fall: they averaged 140.9 Mt CO2 in 2022–2025, 2.0% above 2019, although GDP grew by 24.0% over 2019–2025. The decomposition shows that in 2019–2025 economic growth added 29.9 Mt, while the offsetting factors were biodiesel blending (−14.5 Mt) and the decline in fuel use per unit of GDP (−12.4 Mt). This decline in fuel intensity is not new and has in fact slowed, from 1.7% a year in 2013–2019 to 1.3% a year in 2021–2025. Even if all 175,309 BEVs sold in 2020–2025 were attributed to PPnBM, the emission savings would be at most 0.4–0.8 Mt, less than 0.6% of 2025 emissions. Post-policy restraint in emissions is therefore explained mainly by biodiesel blending and a pre-existing efficiency trend, not by PPnBM. The paper also specifies the data needed for future policy monitoring: monthly fuel sales, registrations by emission class, and CO2 per kilometre of new vehicles.
LEGAL CERTAINTY OF LAND SALE AND PURCHASE AGREEMENTS REGARDING BREACH OF PERFORMANCE IN THE FAILURE TO DELIVERY THE OBJECT OF THE AGREEMENT BY THE SELLER
Wira Franciska;
Cindyretta Shanty;
Felicitas Sri Marniati
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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Discussion on the legal certainty of the land sale and purchase agreement related to the default of the object of the agreement by the seller. The method used in this study is a normative juridical research type, namely library legal research or secondary data with primary, secondary and tertiary legal sources . The results of the study show that the legal certainty of the PPJB related to the non-delivery of the object of the agreement by the seller lies in the guarantee that the buyer's rights that have been born based on the PPJB can be maintained and realized through legal mechanisms. The seller cannot unilaterally deny the agreed obligations because a valid PPJB has binding force as a law for the parties. PPJB provides legal certainty not solely because of the existence of an agreement document, but because the law provides a guarantee for the implementation of the contents of the agreement and provides clear consequences in the event of default.
OPERATIONALIZING A DORMANT MANDATE: LEGAL, ECONOMIC, AND GOVERNANCE PATHWAYS TOWARD A ZAKAT-BASED TAX CREDIT POLICY IN ACEH, INDONESIA
Muammar Khaddafi;
Chalirafi;
Chairil Akhyar;
Hilmi;
Frengki Putra Ramansyah
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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DOI: 10.5281/zenodo.23006291
Aceh occupies a unique constitutional position in Indonesia as the only province mandated to implement elements of Islamic law within a modern fiscal framework. Article 192 of Law Number 11 of 2006 concerning the Governing of Aceh (UUPA) explicitly stipulates that zakat paid by a taxpayer functions as a direct reduction of income tax payable—a tax credit mechanism—rather than merely a deduction from taxable income, as regulated nationally under Law Number 23 of 2011 concerning Zakat Management. Despite this explicit constitutional mandate, the provision has remained largely unimplemented for nearly two decades. This study employs a mixed-method approach combining normative-juridical legal analysis, illustrative economic simulation, and policy analysis—incorporating Zakat Digital Accounting as a key institutional variable—to examine why this implementation gap persists and how it may be resolved. The findings indicate that the primary obstacle is not the absence of legal basis, but the absence of technical implementing regulations that bridge Aceh's special autonomy with Indonesia's unified national tax administration system (Coretax), compounded by limited institutional capacity within Baitul Mal to digitize its zakat accounting and issue verifiable proof-of-payment documents. Illustrative economic simulation demonstrates that the tax credit mechanism yields financial benefits up to three to four times greater than the deduction mechanism for both individual and corporate taxpayers, an incentive that could substantially increase formal zakat compliance if implemented alongside adequate anti-fraud governance and a mature Zakat Digital Accounting infrastructure. The study recommends two parallel policy pathways: accelerating a Government Regulation that explicitly accommodates Aceh's special status, and establishing an interim Memorandum of Understanding among the Aceh Government, the Ministry of Finance, and Baitul Mal Aceh, supported by a four-phase implementation roadmap, prioritized Zakat Digital Accounting standardization, and a permanent joint oversight committee.
FROM FIELD SERVICE TO VALUE-ADDED PARTNER: DESIGNING AN INTEGRATED TALENT MANAGEMENT FRAMEWORK FOR THE 2030 STRATEGY TRANSFORMATION
Dwi Hariaji Karmoyono;
Aurik Gustomo
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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DOI: 10.5281/zenodo.23004611
Regional consolidation leaves multinational IT functions with thin local teams whose value must be argued rather than assumed, which makes role transformation a condition of their continued relevance. This study asks why a twelve-person IT field service team covering Thailand, Indonesia, and the Philippines was not moving toward the three value-added roles named in its own 2030 strategy and designs a talent management framework in response. In a single-case census, ten associates and the team lead were interviewed on the five ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) conditions of individual change readiness, the company engagement survey was read through the McKinsey Organizational Health Index, and eleven associates self-assessed their proficiency for each target role. The entering hypothesis, that career insecurity suppressed willingness, was not supported: no account reported unwillingness. Roles were named but not scoped, recognition was not matched by reward, and development competed with an operational load that had not been reduced. The framework has three pillars (role architecture, a role-specific competency model, and performance criteria that attach a consequence to movement) resting on protected development capacity. The study contributes a convergent two-level diagnostic and a design rule: judge development on observable progress, not inferred disposition.
ADOPTION OF ARTIFICIAL INTELLIGENCE BY HEALTHCARE PROFESSIONALS: THE ROLE OF TECHNOLOGY ACCEPTANCE ON BEHAVIORAL INTENTION
Fendra Wician;
Hery Winoto Tj;
Soegeng Wahyoedi
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 6 (2026): Multidiciplinary Output Research For Actual and International Issue
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This study aims to analyze the influence of Artificial Intelligence (AI) technology acceptance on behavioral intentions of healthcare workers in the context of pre-implementation at Primaya UKRIDA Hospital. Although AI offers benefits in improving efficiency, diagnostic accuracy, and clinical decision-making, its successful implementation depends on user acceptance. This study uses a quantitative approach with an integration of the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT). The research variables include perceived usefulness, perceived ease of use, social influence, facilitating conditions, and technology anxiety on behavioral intentions. Data were collected through questionnaires to healthcare workers, namely doctors and nurses. The results showed that perceived usefulness, perceived ease of use, social influence, and facilitating conditions had a positive and significant effect on behavioral intentions, while technology anxiety had a negative effect. These findings indicate that perceived usefulness, ease of use, social support, and facility readiness increase AI adoption intentions, while technology anxiety is a barrier. This study emphasizes the importance of human resource readiness through digital literacy, training, and organizational support to support AI implementation in hospitals.