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Contact Name
Muhammad Wali
Contact Email
muhammadwali@lembagakita.org
Phone
+6281269981177
Journal Mail Official
muna.janeeta@gmail.com
Editorial Address
Jl. Teuku Nyak Arief No. 7b Lamnyong, Kota Banda Aceh, Banda Aceh, Provinsi Aceh
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INDONESIA
International Journal of Management Science and Information Technology (IJMSIT)
ISSN : 27767388     EISSN : 27745694     DOI : https://doi.org/10.35870/ijmsit
Core Subject : Economy, Science,
The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to increase the effectiveness and efficiency in various activities in various fields of science.
Articles 335 Documents
Organizational Support, Workload, and Role Conflict in Work-Life Balance as a Driver of Directorate General of Taxes Employee Performance: A Study at Jember Tax Office Rush Aviciena, Iqbal; Qomariyah, Nurul; Nyoman Putu Martini, Ni
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2792

Abstract

Improving employee performance as part of efforts to enhance organizational performance should be a priority to achieve effectiveness and efficiency in the management of government agencies, particularly at Directorate General of Taxes as one of strategic government institution. The research aims to investigate how work-life balance influences the performance of Directorate General of Taxes employees at Jember Tax Office. The factors examined include organizational support, workload, and role conflict. The method used in this research is Structural Equation Modeling-Partial Least Square (SEM-PLS). Data were collected through google form questionnaires filled by 91 employees of Jember Tax Office. The findings indicate that role conflict negatively impacts employee performance directly and indirectly through the mediation of work-life balance. Conversely, organizational support and workload do not directly affect employee performance but show a significant indirect influence through the mediation of work-life balance. The Directorate General of Taxes needs to consider the level of role conflict that may arise for employees with each policy being formulated. Management also needs to pay attention to the organizational support and workload implemented, as they indirectly affect employee performance through the mediation of work-life balance
The Influence of Transformational Leadership Style and Performance Benefits on Employee Performance Herawati, Desi; Qomariah, Nurul; Putu Martini, Ni Nyoman
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2854

Abstract

Human resources (employees or employees) in a company/institution organization are always considered a vital asset for the organization. Performance or work achievement (performance) can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The aim of this research is to directly determine the transformational leadership style and performance allowances on employee performance with motivation as a mediating variable at the Jember Regency Education Office. The number of samples in this study was 135 respondents, namely employees with ASN status. Description analysis is needed to find out the respondent's description. Measuring instruments in the form of questionnaires need to be tested using validity and reliability tests. To find out the results of the research hypothesis, hypothesis testing is needed. The results of data analysis show that the transformational leadership variable has a positive influence on employee performance. Performance allowances can have a positive influence on employee performance in a government organization, especially the Education Service.
The Impact of Social Media Marketing and Brand Awareness on Purchasing Decisions on Cosmetic Products Cahyo Dinarso, Rahmat; Aprilia Nurhaliza, Dwi; Qomariah, Nurul
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2861

Abstract

Competition between whitening cosmetic products is increasing with the emergence of new products endorsed by artists. The first aim of this research is to find out and analyze the impact of social media marketing on purchasing decisions, the second aim is to find out and analyze the impact of brand awareness on purchasing decisions. All Scarlet cosmetics users at the Scarlet Fitriajaya Banyuwangi Outlet are the population in this study. A total of 180 respondents were sampled in this research. Validity tests and reliability tests were used in this research to test the research questionnaire. The research hypothesis developed needs to be tested using hypothesis testing. The research results show that social media marketing and brand awareness have a positive impact on purchasing decisions for scarlet cosmetic products.
The Importance of Work Environment and Knowledge Management in Improving Employee Performance Nunul Mirawati, Yuli; Qomariah, Nurul; Sanosra, Abadi
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2866

Abstract

In the face of increasing competition, companies or organizations are obliged to improve employee performance. It is very important to do this to maintain the existing conditions. This research aims to examine the influence of the work environment and knowledge management on the performance of District Communication and Information Service employees. All employees of the Jember Regency Communication and Information Service were used as the population, the number of which was 129 respondents, all of whom were used as research samples (saturated samples). Analysis of respondents in the form of descriptive analysis was carried out in this research. The measuring instrument will be tested with research validity and reliability. To answer the hypothesis in this research, a research hypothesis test was carried out. After statistical analysis was carried out, the research results showed that the work environment in which employees worked influenced employee performance. The management knowledge possessed by employees at the District Communication and Information Service also apparently has a positive impact on improving employee performance.
Risk Analysis in New Product Development Projects in the Technology Industry Rachmiani, Rachmiani; Hussaen, Saddam; Sriwardiningsih, Enggal
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2901

Abstract

New product development projects in the technology industry are faced with various risks that can affect the success and sustainability of the project. This research aims to analyze the main risks that arise in the new product development process, including market, financial, regulatory, and technical risks. Through qualitative and quantitative approaches, this research identifies and evaluates the factors that influence each type of risk. The findings show that effective risk mitigation requires comprehensive planning, ongoing monitoring, and collaboration between various stakeholders. Practical recommendations are provided to assist project managers in managing risks and increasing the chances of project success.
The Effect of Product Attributes, Brand Image, and Variety Seeking on Brand Switching of Lemonilo Instant Noodles Wiyoko, Achmad Jauhar; Transistari, Ralina
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2902

Abstract

This study aims to analyze the effect of product attributes, brand image, and variety-seeking behavior on brand switching from other brands to Lemonilo instant noodles. This research is quantitative, utilizing a non-probability sampling method and purposive sampling technique. The sample size of this study consists of 100 respondents. The analytical method used is multiple linear regression analysis. Research results show that product attributes, brand image, and variety seeking have a positive effect on brand switching from other brands to Lemonilo instant noodles.
Analysis of Customer Experience and Customer Satisfaction on Repurchase Intention with Customer Loyalty as a Mediation Variable at Cafe Dokobox Mamuju Wardani, Rezki; Wiyadi , Wiyadi; Soepatini, Soepatini; Nasir, M.
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2908

Abstract

This article discusses customer experience and customer satisfaction regarding repurchase interest at Cafe Dokobox Mamuju, with customer loyalty as a mediating variable. This research used a questionnaire to collect data from 200 customers and analyzed using SmartPLS 3. The results show that customer experience and customer satisfaction have a significant influence on loyalty, customer experience also influences repurchase intention. However, customer loyalty does not mediate the influence of customer experience and satisfaction on repurchase intention.
Utilization of Technology in Human Resource Management Optimizing Efficiency and Productivity in the Digital Era Salam, Abdus; Munawir, Munawir
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2910

Abstract

This research aims to explore the use of technology in human resource management (HR) to optimize efficiency and productivity. In this digital era, technology has become a crucial component in various aspects of HR management, from recruitment, training, performance evaluation, to employee data management. By using a case study approach on several companies that have implemented technology in their HR management processes, this research found that technology not only speeds up the administrative process, but also increases accuracy and consistency in decision making. Additionally, the use of HR management information systems (HRIS), cloud-based applications, and data analytics tools have enabled companies to monitor and manage employee performance in real-time. The research results show that the integration of technology in HR management can increase operational efficiency, reduce costs, and increase employee productivity and satisfaction. Thus, companies that invest in HR management technology are expected to gain a significant competitive advantage.
The Influence of Social Media Marketing, Online Customer Review, and E-SERVQUAL to Purchase Decision through Trust (Bekam Therapy Center Jember) Permana, Anindya Restu; Herlambang, Toni; Sanosra, Abadi; Nursaid, Nursaid
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2922

Abstract

This study examines the positive and significant effect of social media marketing, online customer reviews, and e-SERVQUAL on purchase decisions through trust. This study is quantitative research. The whole population is Bekam Therapy Center’s customers. The sample is 104 customers. The data collection method was carried out by distributing questionnaires online. WarpPLS 7.0 was used as a data analysis method to identify and estimate the relationship between variables. The variables consist of social media marketing (X1), online customer review (X2), e-SERVQUAL (X3), purchase decision (Y), and trust (Z). The result shows that; 1) Social media marketing does not have a direct positive effect on purchase decisions but does influence trust, 2) Online customer reviews positively affect purchase decisions and trust, 3) E-SERVQUAL has a significant positive effect on both purchase decisions and trust, 4) Trust significantly influences purchase decisions. 5) The mediating role of trust is evident in the relationship between social media marketing and purchase decisions, and e-SERVQUAL and purchase decisions, but not between online customer reviews and purchase decisions.
The Influence of Live Streaming Features and Ease of Use on Purchase Intention for Muslim Fashion Products on Shopee Mediated by Consumer Trust Muhriza, Nurul; Purwo Saputro, Edy; Sholahuddin, Muhammad; Kussudyarsana, Kussudyarsana
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2931

Abstract

This study focuses on analyzing the impact of live streaming features and ease of use on purchase intention for Muslim fashion products on Shopee, with consumer trust as a mediator. The research uses a quantitative approach with a survey method, where data is collected through questionnaires distributed to 150 respondents who are active Shopee users in Sukoharjo Regency. Data analysis is performed using SmartPLS 3 to test the structural model and relationships between variables. The results show that live streaming and ease of use significantly affect consumer trust. Live streaming features also significantly affect purchase intention, while ease of use does not. Consumer trust is proven to mediate the relationship between live streaming features and purchase intention, as well as between ease of use and purchase intention. This research provides important implications for e-commerce industry practitioners, especially in marketing strategies for Muslim fashion products through the Shopee platform, highlighting the importance of live streaming features and building consumer trust to enhance purchase intention.