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Muhammad Wali
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muhammadwali@lembagakita.org
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+6281269981177
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INDONESIA
International Journal of Management Science and Information Technology (IJMSIT)
ISSN : 27767388     EISSN : 27745694     DOI : https://doi.org/10.35870/ijmsit
Core Subject : Economy, Science,
The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to increase the effectiveness and efficiency in various activities in various fields of science.
Articles 335 Documents
Holistic Strategy in Building Competitive Advantage in the Digital Era and Market Disruption Sri Handono, Wahyu; Umar Rofi’i, Yulianto; Sri Sulistyawati, Upik
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3320

Abstract

This study aims to analyze the effect of a holistic strategy on a company's success in maintaining competitive advantage in the digital transformation era. The holistic strategy includes technology adoption, human resource development, business model innovation, customer orientation, and risk management. This study uses a quantitative approach with a survey method through a closed questionnaire distributed to managers and executives in 100 companies spread across various industrial sectors, including technology, manufacturing, services, and retail. Respondents were selected based on their company's involvement in digital transformation initiatives for at least two years. The collected data were analyzed using descriptive statistics and linear regression to evaluate the relationship between the independent (holistic strategy) and the dependent (competitive advantage) variables. The study results show that technology adoption, especially AI, big data, and IoT, significantly affects company performance and strengthens its competitive advantage. In addition, employee digital skills development, innovation in business models, and a focus on improving customer satisfaction have also been shown to play an important role in driving business growth. Effective risk management helps companies deal with market disruption and economic uncertainty to maintain their operations' sustainability. These findings emphasize the importance of integrating various elements in a holistic strategy to ensure a company's success in the era of dynamic digital competition. This research provides theoretical and practical contributions for business managers in formulating adaptive and sustainable strategies amidst technological disruption. The implications of these findings suggest that companies need to accelerate their digital transformation by strengthening the synergy between technology, human resources, innovation, and risk management to maintain their competitiveness in the global market.
Leadership Transformation in the Digital Age: Implications for Employee Performance and Engagement in Modern Organizations Shafariah, Hanuna; Asril, Akmil; Agoestyowati, Redjeki
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3372

Abstract

Leadership transformation in the digital era has become a key element in determining the success of modern organizations. This study aims to analyze the effect of digital leadership on employee performance and engagement. A quantitative approach with descriptive and explanatory survey design was used to collect data from 200 respondents in the technology, banking, and education sectors. The research instrument was a 5-point Likert scale questionnaire measuring technological adaptability, support for innovation, policy flexibility, and information transparency as dimensions of digital leadership. The results of the linear regression analysis showed that digital leadership has a significant positive effect on employee performance with a regression coefficient of 0.45 (p <0.01) and on employee engagement with a coefficient of 0.38 (p <0.05). The coefficients of determination were 0.52 and 0.46, respectively, indicating that most of the variation in employee performance and engagement can be explained by digital leadership. These findings emphasize the importance of technological adaptability and innovation support in creating a productive and collaborative work environment. The practical implications of this study include digital leadership training, the implementation of flexible work policies, and the increase of information transparency to strengthen the relationship between leaders and employees. In conclusion, effective digital leadership increases productivity and strengthens employee commitment and motivation, making it an important strategy for creating sustainable organizational competitiveness in the digital era.
The Impact of Online Reviews and Ratings on Consumer Purchasing Decisions on E-commerce Platforms Rachmiani, Rachmiani; Kintan Oktadinna, Nabila; Rachmat Fauzan, Tribowo
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3373

Abstract

This study aims to analyze the impact of online reviews (Online et al.) and product ratings on consumer purchasing decisions on e-commerce platforms. In the digital era, OCR and product ratings have become key elements in building consumer trust, reducing perceived risk, and influencing purchasing behaviour. This study uses a quantitative approach with an online survey as a data collection method, involving 180 respondents selected by purposive sampling. Respondents are active consumers on e-commerce platforms such as Tokopedia, Shopee, and Bukalapak, with the criteria of having a shopping experience at least once in the last six months. Data analysis used descriptive and inferential statistics, including Pearson correlation tests and linear regression, to identify the relationship between reviews, ratings, and purchasing decisions. The results showed that positive reviews significantly increase consumer trust (β = 0.52, p < 0.05), while negative reviews are stronger in building risk perceptions that reduce purchase intentions (β = -0.48, p < 0.05). In addition, product ratings play an important role as a quality signal; Highly rated products tend to increase consumer trust (r = 0.65, p < 0.05) and influence purchase decisions simultaneously with reviews, with a coefficient of determination of 0.62. This study confirms that product reviews and ratings are significant social proof in online shopping. These findings provide strategic implications for e-commerce players to encourage positive reviews, respond to negative reviews professionally, and improve product ratings through consistent quality. Thus, strategies focusing on managing reviews and ratings can improve product competitiveness in the competitive e-commerce market. This study also recommends further exploration of moderating variables such as brand image and service quality to understand consumer behaviour dynamics holistically.
The Impact of Organizational Culture on Employee Retention and Performance in the Technology Industry: A Comparative Study Suherman, Agus; Arminarahmah, Nur; Martini, Martini
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3405

Abstract

This study aims to analyze the impact of organizational culture on employee retention and performance in the technology industry, which has a high level of competition and a dynamic work environment. Using a quantitative approach, this study adopted a correlational study design and involved 300 respondents working in various technology companies in Indonesia. Data were obtained through a survey and analyzed using multiple linear regression techniques. The study results indicate that an organizational culture that supports collaboration, innovation, and personal development has a significant positive impact on employee job satisfaction and loyalty, increasing retention rates. In addition, a culture that encourages creativity and adaptation to technological changes also contributes to increased employee performance. Cultural dimensions such as managerial support and communication transparency were found to positively influence retention, while innovation and career development were shown to improve individual performance. The study also found that companies with a strong organizational culture, which emphasizes providing space for creativity and autonomous decisions, show higher retention rates, especially among young professionals. These findings underscore the importance of building and maintaining a positive organizational culture to improve employee retention and drive optimal performance in technology companies. The results of this study are expected to provide valuable insights for company leaders in designing effective organizational culture strategies to increase competitiveness in a highly competitive market.
The Effect of Product, Word of Mouth, Location, and Price on the Decision to Choose the School of Economics and Business (STIEB) 'Perdana Mandiri' and Its Implications for Student Satisfaction Lukitaningrum, kristin; Isti Untari, Sri; Rahmawati, Anita; Nurpratiwi, Rahma; Dwi Ariyanti, Tika
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3539

Abstract

The decision to purchase or choose is a process in which consumers make a choice from various alternatives available, selecting the product that best fits their needs. Product quality, including performance, durability, and suitability, plays a significant role in this decision. In the context of higher education, product quality encompasses the study programs offered, innovations, and the added value provided to consumers, in this case, the students. STIEB "Perdana Mandiri" in Purwakarta is one of the most sought-after universities, and this study aims to understand how students make decisions when selecting a campus. This research uses a survey method with Likert scale questionnaires, with a sample of 150 individuals selected through purposive sampling. The method used is descriptive quantitative. The results of the study indicate that the factors of product, word of mouth, location, and price have a positive and significant effect on the decision to choose a campus and also influence student satisfaction. These findings highlight the importance of product quality and external factors in influencing students' decisions when selecting a higher education institution.
The Impact of Social Media Usage on MSME Performance: The Role of Innovation Capability as a Moderating Factor Sahetapy, Willyan; Biay, Agustinus; Rusdi, Rusdi
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4555

Abstract

The study seeks to investigate the impact of social media use on Micro, Small and Medium Enterprise (MSME) performance, and the moderating effect of innovation capability on the link. Amid the digital technology boom, MSMEs leverage TikTok, Instagram, Facebook among others to widen market reach, brand presence and talk to their audience directly. The opportunity and threat of social media but but can be a double edged sword in terms of the mSME’s level of capability to innovate in relation to marketing strategy. Innovation capability (product development, technology use, market responsiveness) as a moderator has proved to have the most mediating processes between social media and MSMEs performance. This research is quantitative by distributing a questionnaire of 300 MSME respondents that using social media. The findings indicate that the utilisation of social media has a significant effect on the performance of MSMEs, which is also moderated by innovativeness. Its effect on perfornlance is however not the same For all SNSs. This finding indicates that innovative-related MSMEs have potential to utilize social media to improve business performance and growth better.
Evaluation of High-Tech Projects Failure Factors in Afghanistan Gharanai, Mohammad Hanif; Shahidzay, Amir Kror; Sahnosh, Faqeed Ahmad
International Journal of Management Science and Information Technology Vol. 5 No. 1 (2025): January - June 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i1.3318

Abstract

Afghanistan ranks among the unfortunate low-income countries lacking viable and consistent electronic government systems, policies, and infrastructure for project execution. Despite the country's adoption of technology, digital systems and ICT projects remain inefficient and prone to vulnerabilities, hindering the delivery of reliable services to both the Afghan government and its citizens. This research assesses various technology-based projects to uncover the underlying causes of failures. The study’s main goals include pinpointing these root causes, exploring the link between policies and ICT initiatives, evaluating platforms and services, and offering recommendations to enhance the environment for the effective and timely execution of ICT projects. A focus on user-centered design is maintained throughout the research process, which employs a mixed-methods approach. This study provides valuable insights for both private and public sectors to implement projects more effectively. We aim for this research to shed light on the factors leading to failures during the planning, design, and implementation phases of projects, encouraging a reflective approach moving forward.
Building Sustainable Branding in the Hospitality & Tourism Industry: Integrating Corporate Identity, Social Responsibility, and Reputation Suyamto, Suyamto; Deliana, Dian; Sujatmiko, Sujatmiko
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4609

Abstract

This study explores the association of corporate identity, social responsibility, and reputation in the development of successful sustainable branding in the hospitality and tourism sector of Indonesia. We used mixed methods applying quantitative analysis and collect the data in a systematic arrangement from various big cities considering the tourists. A 1,219-panel sample of small to medium-sized businesses were surveyed. Our conclusions are that many companies have successfully created an organizational identity internally through the alignment of communicated values and management's daily actions. Social and environmental obligations are demonstrated in supporting local communities, energy conservation and preservation of the culture. There are still a few that are not officially documented, but everybody knows these to be part of the company’s overarching strategy. Corporate image, from a job evaluation standpoint, is supported by open communication, listening to feedback and a digital presence. The results of the path analysis support the effect of corporate identity on social action and reputational perception. And the connection between social responsibility and reputation is robust. Relationships between variables remain constant, while regional comparisons reveal diverse trends. Bali is the most advanced when it comes to identity and reputation, with Lombok and Labuan Bajo concentrating more on community engagement. Interviews and focus groups reveal that involvement of the staff in social activities also contributes to sense of ownership and pride in the workplace. The fusion of values, participation and regular behavior author the maintenance of public trust in an industry so based on perception.
Assessing Future Purchase Intentions in E-Commerce: An Empirical Study on Digital Consumers Rorlen, Rorlen; Ekadjaja, Margarita; Tjandra Bravo, Christiandinata
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4736

Abstract

The purpose of this study is to investigate the determinants of consumers' intention to make online purchases. With the advent of digitalization, consumer shopping behaviour has been altered and this trend has started to affect their decisions to buy products online. Purchase intention is a measure of the likelihood of making purchase decision after exposure to digital media. User experience, platform trust, quality of service, and the weight of promotions and offers should all be weighted in this decision. Moreover, the effect of social media and their content quality also influences the customer loyalty and repurchase intention. The method in this paper uses a quantitative method approach by employing the PLS-SEM (Partial Least Squares Structural Equation Modeling) which uses SmartPLS. 14 Analysis of Results The results indicate that IBS exert significant influence on ABS as well as it does on FPI. In addition, CBF and IQS also affect purchase intention in the future mediated by IBS. Such results also indicate a need to increase consumer involvement when using e-commerce platform, particularly with social media to enrich consumers' relationships and increase sales conversions.
Strategic Analysis of Cloud Computing Adoption in E-Commerce Digital Transformation Chriestina, Chriestina
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4816

Abstract

The objective of this research is to conduct a review of strategies of cloud computing adoption towards the digital transformation of e-commerce. A qualitative review of literature was done using 14 literature articles between 2019 and 2024 to look at how companies adopt cloud technology. The result reveals that cloud computing has strategic advantages like lower operating costs, resource agility, and better customer data analytics. But there exist some challenges such as data security, dependance on a single Cloud service provider and organizational resistance to adopt the new technology. E-commerce firms are likely to be cautious adopters and adopt hybrid and incremental approaches to reduce risks and they will also offer enhanced staff training in relation to technical skills. We also do periodical reviews of cloud service providers to maintain the stability of the system. The findings of this research provide valuable insights for businesses to plan and govern their cloud computing adoption effectively and sustainably.