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Jurnal Sistim Informasi dan Teknologi
Published by Asia Pacific Network for Sustainable Agriculture, Food and Energy
ISSN : 26863154     EISSN : 26863154     DOI : 10.37034
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
The Jurnal Sistim Informasi dan Teknologi (JSISFOTEK) aims to publish manuscripts that explore information systems and technology research and thus develop computer information systems globally. We encourage manuscripts that cover the following topic areas: - Analytics, Business Intelligence, and Decision Support Systems in Computer Information Systems - Mobile Technology, Mobile Applications - Human-Computer Interaction - Information and/or Technology Management, Organizational Behavior & Culture - Data Management, Data Mining, Database Design and Development - E-Commerce Technology and Issues in computer information systems - Computer systems enterprise architecture, enterprise resource planning - Ethical and Legal Issues of IT - Health Informatics - Information Assurance and Security-Cyber Security, Cyber Forensics - IT Project Management - Knowledge Management in computer information systems - Networks and/or Telecommunications - Systems Analysis, Design, and/or Implementation - Web Programming and Development - Curriculum Issues, Instructional Issues, Capstone Courses, Specialized Curriculum Accreditation - E-Learning Technologies, Analytics, Future.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 15 Documents
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Search results for , issue "2023, Vol. 5, No. 3" : 15 Documents clear
Sistem Pencegahan Serangan Distributed Denial Of Service Pada Jaringan SDN Fidyatun Nisa; Suci Ramadona
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.269

Abstract

Keberadaan teknologi Software-Defined Networking (SDN) menuntut adanya peningkatan pada kualitas keamanan jaringan. Dengan adanya pengontrol terpusat pada SDN, pengaturan jaringan lebih mudah untuk dilakukan, terutama dalam melakukan pertahanan terhadap serangan seperti Distributed Denial of Service (DDoS). Beberapa serangan DDoS menargetkan pada layanan yang lebih spesifik, sehingga perilaku serangan DDoS yang muncul tidak seperti biasanya. Penerapan skema blocking DDoS dengan menggunakan API OpenFlow dapat mendeteksi, mencegah serta mengantisipasi serangan DDoS. Disamping itu, implementasi SDN POX Controller sebagai sebuah platform pengembangan dari SDN yang dipadukan dengan dengan aplikasi blocker DDoS membuat jaringan / saluran komunikasi menjadi lebih aman.
The Influence of Electronic Service Quality and Electronic Recovery on Online Re-Purchase Intention: Role of E-Loyalty as Intervening Variable Erwin Dhaniswara; Suluh Sri Wahyuningsih; Handry Eldo; Asri Ady Bakri; Agus Junaidi
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.271

Abstract

This study intends to examine how online service quality and online recovery affect online loyalty and how they affect consumers' willingness to repurchase online. In this study, a non-probability sampling strategy with a purposeful sampling procedure was applied. A sample of 100 respondents who had purchased products from the marketplace were given questionnaires in order to obtain the data. The data in this study are analyzed using the Partial Least Square (PLS) method. The findings of this study demonstrate that online repurchase intention and electronic service quality have an impact on online loyalty. This study also discovered that electronic service quality has an impact on online repurchase intention via electronic loyalty. Through electronic loyalty, electronic recovery also has an impact on online repurchase intention.
The Role of E-Customer Satisfaction as Intervening Variable in Relationship Between E-Service Quality, E-Recovery and E-Customer Loyalty of Indonesian Railroad Access Customers Moh. Samsul Arifin; Muhammad Fikri Maulana; Amat Suroso; Suhartono; Mariam
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.274

Abstract

In this study, the impact of eService and eRecovery Service Quality on Online Customer Satisfaction and its Implications for Online Customer Loyalty are measured. Partial Least Square (PLS) was used to evaluate information from 100 respondents who had purchased tickets using the Indonesian railway application. According to the study's findings, e-service quality, e-recovery service quality, e-service quality, e-customer satisfaction, and e-customer satisfaction all have an impact on e-customer satisfaction. These relationships also hold true for e-customer loyalty. According to the research, the developer must maintain the services offered to users through its application and switch out all slow trains with quick ones. Additionally, they should create intriguing inventions, send clients thank-you letters, ask for user reviews, and enhance their online customer service.
Level of Acceptance and Use Measurement of Electronic Money Technology Using UTAUT Model Frans Sudirjo; Asri Ady Bakri; Andy Ismail; Putri Ekaresty Haes; Sarwo Hakim
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.275

Abstract

By increasing transaction speed and decreasing transaction costs, electronic payment innovations make cashless payment systems more effective. Electronic money is used in a variety of transactions, such as paying for commuter line tickets, paying for Trans Jakarta tickets, paying tolls, and shopping at supermarkets. However, in practice, it shows that users' understanding and awareness of electronic money are still not optimal, and there are problems with electronic money reader sensors. Therefore, it is crucial to undertake research on the acceptance and use of electronic money because this is one of the key elements in the system's successful deployment. In order to ascertain the current state of user acceptance and usage of electronic money, this study used the PLS-SEM analytic technique to look at the factors from the UTAUT 2 model that have an impact on user acceptability of electronic money. According to the findings, users who utilize electronic money have behavioral intentions and use behaviors that are 88% and 26%, respectively. Then, of the 12 hypotheses put out, Social Influence on Behavioral Intention and Facilitating Conditions on Behavioral Intention were the two that were rejected. Despite the fact that 60% of new users continue to use electronic money after one to two years, not enough nominal is utilized in a single week, according to the results of using it.
Designing of Electronic Employee Recruitment System Using The Analytical Hierarchy Process Method Sidrotun Naim; Sarwo Hakim; Samuel PD Anantadjaya; Irma M. Nawangwulan; Zulkifli
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.276

Abstract

A computer-based information system called the Decision Support System (DSS) generates several decision alternatives to help management cope with diverse issues in a semi-structured way. As a company engaged in marine survey services, the process of hiring new employees is important. It takes a long time to choose and decide whether to accept potential employees under the present recruitment procedure, and HRD is having trouble making decisions on accepting applicants who satisfy the requirements. Building a decision-support system for employing people is the aim of this research. The Rapid Application Development (RAD) model is the system development approach used in this study. The Unified Modelling Language (UML) is used in the system design. System coding is done using PHP and MySQL. The results of the AHP method are applicants who have the highest criterion value, meaning that they have a higher value than other applicants, so that companies can get the employees they want according to the criteria specified in the form of tables and rankings. The manager can get help from this decision-support system when making a choice.
Measurement of End User Satisfaction Using EUCS Method on Fundraising Administration System of One of Philantrophic Institutions in Indonesia Nurlaili Rahmi; Rachmadi Indrapraja; Irfandi Buamonabot; Iwan Henri Kusnadi; Kraugusteeliana Kraugusteeliana
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.279

Abstract

Abstract This study's objective was to determine the degree to which the end user (a fundraiser) was satisfied with the fundraising administration mobile application system based on content, correctness, format, usability, and timeliness factors. End-user computing satisfaction (EUCS) is the quantitative measuring model researchers employ, and online surveys are distributed to get the necessary information. The researchers opted to include all participants in the population as respondents because 25 regular fundraisers in the Jabodetabek area made up the study's overall population. The data processing programmer utilized is IBM SPSS Statistics 25. The outcomes are the EUCS variables (content, accuracy, format, ease of use, and timeliness), which have a more than 75%% substantial impact on fundraiser satisfaction.
Digital Bank User Acceptance Analysis Using The Extended Technology Acceptance Model Dicky Jhon Anderson Butarbutar; Asri Ady Bakri; Nurlaili Rahmi; Novrini Hasti; Aprih Santoso
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.281

Abstract

The Covid-19 pandemic requires banks to provide electronic payments, carry out digital transformation and open up opportunities for financial technology-based companies. Digital transformation in banking requires reliable integration and security between systems. Otherwise, it can become a gap for cyber attacks. Cyber security in banking includes Confidentiality, Integrity, Availability, Non-repudiation, and Authentication. Jenius is the first digital bank in Indonesia that makes it easy for customers to complete transactions and manage finances digitally without going to the bank. This bank was once a victim of a cyber attack that attacked customers with material losses of around 50 billion and non-material losses in the form of decreased bank credibility. Digital Bank also has problems that often occur, such as failing to identify customers, differences in facts on proof of transfer, frequent force close applications, etc. This study aims to determine the effect of security on behavioral intention and other factors that influence behavioral choice in this digital bank using the modified Technology Acceptance Model (TAM) model. The variables used are Confidentiality, Integrity, Availability, Non-repudiation, Authentication, Perceived Security, Perceived usefulness (PU), Perceived Trust, Perceived Ease of Use (PEoU), and Behavioral Intentions. This research uses quantitative methodology by distributing questionnaires to 200 sample customers. The measurement results show that more than half variables are accepted. The four rejected variables are the Confidentiality, Availability, and Non-repudiation variables to perceived security and the Perceived Ease of Use (PEoU) variable for the trust variable. Future research can add several external variables and review the rejected variables.
Evaluation and Improvement of E-Grocery Mobile Application User Interface Design Using Usability Testing and Human Centered Design Approach Glisina Dwinoor Rembulan; Pas Mahyu Akhirianto; Dedit Priyono; Dendy K. Pramudito; Dedy Irwan
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.282

Abstract

This study aims to determine the usability value of the e-grocery application interface design before and after repairs are carried out and provide recommendations for interface improvement designs using the Human-Centered Design (HCD) approach. The usability testing method and the system usability scale questionnaire are used to evaluate usability. The usability evaluation and design improvements to the e-grocery application have increased the effectiveness value of lower than 20% and an efficiency value of lower than 30%, with the task processing time needed by respondents being faster and improved by more than 900 seconds. And the value of satisfaction with the SUS score for the improvement design evaluation has increased, with a score difference of 30 points from the SUS score for evaluating e-grocery applications.
Determinant Factors E-Satisfaction and Repurchase Intention of Investment Platform Users In Indonesia Henny Dwijayani; Wahyudi Sofyan; Arief Yanto Rukmana; Etika Purnamasari; Jasman
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.284

Abstract

Together With The Level Of Financial Literacy Of The Indonesian Population, Which Has Increased Significantly, And Financial Digital Technology, Which Has Shown Positive Developments, The Development Of Retail Investors In The Capital Market In Indonesia Is A Very Good And Potential Moment For The Investment And Financial Industry In Indonesia. Regarding The Percentage Of Investors In The Capital Market, Indonesia Still Has Issues And Lags Behind Other Nations. The Economy Of A Nation Benefits From Having More Investors In The Capital Market. This Study Intends To Examine How E-Service Quality, E-Trust, E-Satisfaction, And E-Repurchase Intention Relate To One Another. The Route Analysis Approach Was Utilized To Analyse The Data And Provide The Research Findings For This 150-Respondent Study. The Findings Demonstrated That E-Service Quality Has A Direct Impact On Users' E-Satisfaction With Investment Platforms, E-Service Quality Has A Direct Impact On Users' Intention To Repurchase On One Investment Platform, And E-Service Quality And E-Satisfaction Have No Indirect Influence On Users' Intention To Repurchase Through Their E-Satisfaction.
Rancang Bangun Aplikasi Sistem Pendukung Keputusan Cleaning Service Menggunakan Metode Fuzzy Multiple Attribute Decision Making Ari Pratama Aulia Manurung; Muhammad Amin; Herdianto Herdianto
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.285

Abstract

Dalam rangka peningkatan kualitas pelayanan kepada masyarakat terutama di Perusahaan PT. Pelindo Pelabuhan Belawan terkait adanya kebutuhan Tenaga cleaning service, Permasalahan yang sering terjadi pada proses pemilihan calon pegawai Tenaga cleaning service perusahaan, banyaknya calon yang harus diproses berdasarkan kriteria yang ada, sehingga proses tersebut menjadi lama serta hasil keputusan yang diambil masih kurang objektif. Hal ini disebabkan oleh proses pengolahan data perusahaan calon pegawai Tenaga cleaning service yang belum efisien yaitu pengolahan data yang dilakukan masih bertahap dengan cara memverifikasi dan membutuhkan lebih dari satu orang, dimulai dari tahap pendataan calon pegawai Tenaga cleaning service yang masih manual. Untuk mengukur jenis calon pegawai Tenaga cleaning service dibutuhkan suatu metode FMADM yang terdiri dari 8 kriteria yang mempunyai bobot masing-masing. Hasil yang didapatkan dengan perhitungan metode FMADM yaitu pada peringkat pertama adalah V5, CS-001 yang mepunyai nilai akhir 0.207233, peringkat kedua V4, CS-004 dengan nilai akhir 30.240019 dan peringkat ketiga dengan nilai akhir 0.258145. Sistem Pendukung Keputusan (Decision Support System) dapat membantu menyediakan berbagai alternatif yang dapat ditempuh dalam proses pengambilan keputusan. Terdapat banyak metode yang dapat digunakan oleh pengambil keputusan untuk membantu menemukan solusi atau alternatif yang optimum untuk sebuah masalah. Salah satu metode tersebut adalah Fuzzy Multi Attribute Decision Making (FMADM). Metode ini akan membantu mengambil keputusan pada situasi dimana terdapat banyak alternatif keputusan dengan beberapa kriteria. Oleh karena itu penelitian ini bertujuan untuk merancang dan membangun sistem yang dapat menjadi sebagai alat referensi untuk rekomendasi pemilihan laptop dalam menentukan laptop yang sesuai dengan kebutuhan dan anggaran yang dimiliki, namun keputusan akhir tetap berada di tangan pengambil keputusan atau user.

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