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Yulius Kurnia Susanto
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E-Jurnal Manajemen Trisakti School of Management (TSM)
Published by Sekolah Tinggi Ilmu Ekonomi Trisakti
ISSN : -     EISSN : 27758370     DOI : https://doi.org/10.34208/ejmtsm
Core Subject : Economy, Social,
Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
E-Jurnal Manajemen Trisakti School Management (TSM) is biannual publication issued in the month of March, June, September, and December. E-Jurnal Manajemen TSM is a scientific journal which prioritizes the publication of articles (research and non-research based) regarding to management issues (financial management, marketing, human resource management, operational management), economics, and others. This is an opened-journal where everyone can submit their articles, as long as they are original, unpublished and not under review for possible publication in other journals.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 305 Documents
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PENINGKATAN PANGSA PASAR RESTORAN TRADISIONAL INDONESIA MELALUI BEHAVIORAL INTENTION DANTI, DELFI DAYSASTRI; SUTRISNO, NUNO
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i4.2337

Abstract

The purpose of this study was to determine the effect of Service Quality, Perceived Value, and Customer Satisfaction on Behavioral Intention of Sederhana Restaurant Consumers in Bekasi City. The data analysis was done quantitatively and used a causal research design. The sampling method used in this study is to use Non-Probability Sampling with purposive sampling technique. All sample data obtained by distributing questionnaires totaled 146 respondents and will be processed using SPSS 25 software. The data analysis technique used in this study is multiple linear regression. The results of this study indicate that Service Quality, Perceived Value, and Customer Satisfaction have an influence on Behavioral Intention. This research is expected to provide input or suggestions to Restaurant in Indonesia, especially Sederhana Restaurant which is the object of this research, is to be able to increase its competitiveness and market share in the food and beverage industry in Indonesia.
PENINGKATAN PANGSAPASAR PERUSAHAAN RITEL MELALUI CUSTOMER SATISFCATION ANSWAN, YASSAR; SUTRISNO, NUNO
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i4.2338

Abstract

The purpose of this study was to determine the effect of Emotional Support, Instrumental Support, Informational Support and Appraisal Support on Customer Satisfaction of Lotte Mart customers in DKI Jakarta. The population used in this research is Lotte Mart customers who live in DKI Jakarta. The sample used was 147 respondents obtained using purposive sampling technique. The measurement of each variable in this study uses a 5-point Likert scale. The test tool for processing research data is using SPSS 25 software. The results of this study indicate that there is an influence of Emotional Support, Instrumental Support, and Appraisal Support on Customer Satisfaction for Lotte Mart customers in DKI Jakarta. While there is no influence between Informational Support on Customer Satisfaction.
PENINGKATAN PANGSA PASAR PERUSAHAAN MAKANAN CEPAT SAJI MELALUI CUSTOMER SATISFACTION Englysia, Irene; Sutrisno, Nuno
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 3 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i3.2339

Abstract

The purpose of this study was to determine the effect of Food Quality, Service Quality, Physical Environment Quality, and Perceived Value on Customer Satisfaction for KFC customers in DKI Jakarta. The research method used in this research is through a survey. The data analysis was done quantitatively and used a casual research design. The sampling method used in this study is to use Non-Probability Sampling with purposive sampling technique. All sample data obtained by distributing questionnaires totaled 138 respondents and will be processed using SPSS 25 software. The data analysis technique used in this study is multiple linear regression. The results of this study indicate that Food Quality, Service Quality, Physical Environment Quality, and Perceived Value have an influence on Customer Satisfaction. This research is expected to provide input or suggestions to fast food restaurant companies, especially Kentucky Fried Chicken (KFC) restaurants which is the object of this research, is to be able to increase its competitiveness and market share in fast food restaurants in Indonesia.
PENGARUH SISTEM SELEKSI, PELATIHAN DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN CLARISA, REBEKHA; GULO, YUPITER
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i4.2344

Abstract

This study aims to analyze and determine the influence of system selection, training, and job satisfaction on the employee performance of PT X. Sampling using non-probability sampling technique with a total sample used as many as 145 respondents. Data collection was carried out by distributing questionnaires to all respondents. The method of data analysis in this study is using multiple linear regression. Prior to testing the hypothesis, data were analyzed using research instrument testing, classical assumption testing and model testing using statistical software program. The results of this study indicate that system selection and job satisfaction has an effect on employee performance. Meanwhile, Training has no effect on employee performance
FAKTOR - FAKTOR YANG MEMENGARUHI REPURCHASE INTENTION PADA PENGGUNA LAZADA DIDKI JAKARTA ANDINI, RISKI; AGUNG TRIANDEWO, MARIS
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i4.2358

Abstract

This study aims to test and analyze whether Perceived Enjoyment, Perceived Ease of Use, Satisfaction, and Trust are factors that influence Repurchase Intention. In addition, this study also examines and analyzes the effect of Perceived Enjoyment, Perceived Ease of Use, Satisfaction, Trust on Repurchase Intention on Lazada users in DKI Jakarta. The research design used is descriptive and causality research using a Likert scale and using five measurement points. The sampling technique that will be used in this research is to use a purposive sampling method with primary and secondary data. The sample used was 110 Lazada user respondents, the data was processed using the Multiple Linear Regression method with the SPSS program as a test tool. The results obtained in this study show the influence of Perceived Enjoyment, Satisfaction and Trust on Repurchase Intention for Lazada users in DKI Jakarta. However, Perceived Ease of Use has nonsignificant effect on Repurchase Intention for Lazada users in DKI Jakarta.
FAKTOR-FAKTOR YANG MEMPENGARUHI ONLINE REPURCHASE INTENTION SHOPEE DI JAKARTA TIMUR UTAMI, SISKA PUTRI; HIDAYAT, MUWAFICK
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 4 No. 1 (2024): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v4i1.2360

Abstract

This study aims to examine and analyze how Customer Satisfaction, Adjusted Expectation, Perceived Value and Perceived Usefulness To Online Repurchase Intention affect Shopee customers in East Jakarta. The research design uses descriptive and causal research by measuring all variables using a Likert scale consisting of 5 points. This study uses primary data by collecting data through questionnaires. The sampling technique used was a purposive sampling method which was done by distributing questionnaires to 262 respondents. In this study using statistical methods with SMART PLS 3.2.9 as a test tool. The results of this study indicate that Customer Satisfaction has no effect on Online Repurchase Intention, whereas Adjusted Expectation, Perceived Value and Perceived Usefulness effect on Online Repurchase Intention.
FAKTOR-FAKTOR YANG MEMENGARUHI STRUKTUR MODAL PUTIHTA, WULAN SUCI RAMADHIA; ARILYN, ERIKA JIMENA
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 4 No. 1 (2024): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v4i1.2363

Abstract

The purpose of this research is to acknowledge the factors that influence the company’s capital structure of companies in Indonesia. This research conducted to empirically test and analyze the relationship regarding the influence of independent variables included profitability, tangibility, sales growth, business risk and liquidity toward dependent variable capital structure. The research about capital structure is re-examinated due to inconsistencies in the result of the previous research. The object of this research is company in subsector Food and Beverage that listed in Indonesia Stock Exchange period 2013-2022. The sample of this research consist of 19 companies with 190 data selected by purposive sampling method, the data is processed and tested using panel data regression in Eviews 12 with random effect model for the hypothesis testing. The result of this research shows that profitability, sales growth and liquidity influence capital structure, while tangibility and business risk do not influence capital structure.
FAKTOR-FAKTOR YANG MEMENGARUHI PROFITABILITY PADA PERUSAHAAN YANG TERDAFTAR DI BEI SUHENDRO, LEONY CHRISTINE; WIBOWO, SATRIYO
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i4.2370

Abstract

This study aims to assess the impact of firm size, growth, liquidity, and leverage on profitability. The sample consists of 15 companies in the food and beverage sector listed on the Indonesia Stock Exchange over a period of 7 years, from 2016 to 2022. Sampling was conducted using purposive sampling method, utilizing annual financial data of the companies as secondary data. Analysis was performed using EViews 12 software to obtain descriptive statistics and hypothesis testing, with multiple regression analysis as the chosen hypothesis testing method. The research findings indicate that firm size, growth, liquidity, and leverage have an impact on profitability. However, the tangibility variable does not affect profitability.
FAKTOR – FAKTOR YANG MEMPENGARUHI NILAI PERUSAHAAN PADA PERUSAHAAN SEKTOR AGRICULTURE NELVIN, NELVIN; WAHYUDI, AGUSTINUS SRI
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 4 No. 1 (2024): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v4i1.2374

Abstract

This research aims to determine whether there is an effect of Corporate Tax Rate, Non- debt Tax Shield, Profitability, Firm Size and Asset Tangibility on Leverage in oil, gas and coal companies listed on the Indonesia Stock Exchange for the 2014-2022 period. The research sample consists of 11 companies selected using purposive sampling technique. The research data source comes from the annual financial reports of each company, which are then processed and analyzed using Eviews 10 software. The applied analysis method is panel data regression using a fixed effect model to test hypotheses. The research results show that of the five independent variables studied, there are three variables that have an effect on Leverage, namely Non-debt Tax Shield, Firm Size, and Asset Tangibility. However, the other two variables, Corporate Tax Rate and Profitability, do not have an effect on Leverage.
THE EFFECT OF MANAGERIAL OWNERSHIP, INSTITUTIONAL OWNERSHIP, AND OTHER FACTORS ON EARNINGS MANAGEMENT VALESKA, MICHELLE; A. MULYANA, RICKY
E-Jurnal Manajemen Trisakti School of Management (TSM) Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/ejmtsm.v3i4.2389

Abstract

The purpose of this research is to obtain empirical evidence regarding the factors that influence earnings management in consumer non-cyclicals and consumer cyclicals companies listed in Indonesia Stock Exchange (IDX). The independent variables used in this research are managerial ownership, institutional ownership, firm size, leverage, profitability, sales growth, board size, and free cash flow. The population of this research are consumer non-cyclicals and consumer cyclicals companies listed in Indonesia Stock Exchange (IDX) with a research period of 2020-2022. The sample used in this research amounted to 66 companies with 198 data obtained from data collection techniques in the form of purposive sampling. The hypothesis testing method used in this research is multiple regression method. The result of this research found that profitability has a positive effect on earnings management. In contrast, institutional ownership and free cash flow have negative effects on earnings management. On the other hand, managerial ownership, firm size, leverage, sales growth, and board size have no effect on earnings management. A company who has higher profits will attract investors because the company will have a higher rate of return. This motivates management to perform earnings management. Companies with a higher percentage of institutional ownership and amount of free cash flow might substantially reduce their earnings management. Having more institutional ownership would reduce the discretionary accounting accrual activities and a higher amount of free cash flow shows that a company has enough money to meet its financial and operational needs.

Page 16 of 31 | Total Record : 305

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