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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,638 Documents
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Pengaruh Komitmen Organisasi, Gaya Kepemimpinan Dan Komunikasi Kerja Terhadap Kinerja Karyawan PT Widatra Bhakti Departemen Supply Chain Bagian Gudang Mufarrichah, Abidah; Asiyah, Siti; Novianto, Abdullah Syakur
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The purpose of this research is to find out and analyze the influence of organizational commitment, leadership style, work communication on the performance of PT Widatra Bhakti employees in the warehouse supply chain department. Sampling was carried out on employees of PT Widatra Bhakti in the warehouse supply chain department using a saturated sampling technique where all members of the population were used as samples. This research method uses multiple linear regression analysis with SPSS analysis tools. This research shows that organizational commitment, leadership style, and work communication have a simultaneous effect on employee performance. The test was carried out using a partial test, all variables had a significant positive effect on the dependent variable. Keywords : Organizational Commitment, Leadership Style, Work Communication, Employee Performance
Pengaruh E-Service Quality, Perceived Ease Of Use Dan Price Terhadap Keputusan Penggunaan Jasa Transportasi Online Gojek (Studi kasus pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang angkatan 2020 yang menggunakan aplikasi Gojek) Alitakupenda, Dwitaria; Mardani, Ronny Malavia; Ramadhan, Tri Sugiarti
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This research aims to determine and analyze the influence of E-service Quality, Perceived Ease of Use and Price on Decisions to Use Gojek online transportation services. The variables used in this research are E-service Quality, Perceived Ease of Use and Price on Decisions to Use online transportation services. The research method used is multiple linear regression analysis using the SPSS (Statistical Package for Social Sciences) program. The results of this research are that E-service quality and price have a significant influence on the decision to use Gojek online transportation services. Meanwhile, perceived ease of use has no significant effect on the decision to use Gojek online transportation services. Keywords : E-Service Quality, Perceived Ease Of Use, Price, Usage Decisions. 
Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Harga Terhadap Kepuasan Konsumen Pada Umkm Kopi Dua Gunung Pasuruan Pada Konsumen UMKM Kopi Dua Gunung Pasuruan Dzulkifli, Muhammad; Widarko, Agus; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract In the current era of globalization in Indonesia occurs very quickly and provides many changes and developments in various fields, conditions like this that require all companies or organizations to be more creative and competitive in dealing with changes and developments that occur. Globalization that occurs in Indonesia occurs in all areas of life including the economic field. One of the businesses that is in great demand in the city of Pasuruan is UMKM that produces coffee. The purpose of this study was to determine and analyze the effect of Service Quality, Product Quality and Price on Customer Satisfaction at Umkm Kopi Dua Gunung Pasuruan. This research method uses quantitative methods. The population in this study were all consumers who had bought UMKM Kopi Dua Gunung Pasuruan. The number of samples used was 96 respondents. The data analysis technique uses descriptive and inferential statistical methods with the help of SPSS. The results showed that service quality, product quality and price had a positive and significant effect simultaneously on customer satisfaction. Service quality has a positive and significant effect on customer satisfaction. Product quality has a positive and significant effect on customer satisfaction. Price has a positive and significant effect on customer satisfaction. Keywords: Service Quality, Product Quality, Price, Customer Satisfaction 
Analisis Pengaruh Sosial Media Marketing, Guerilla Marketing, Ulasan Influencer & E-Service Quality Terhadap Keputusan Pembelian Sepatu Ventela (Studi Kasus Pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang) Mahfud, Ah Syaifudi; Rizal, Mohammad; Rahman, Fahrurrozi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the impact of social media marketing, guerrilla marketing, influencer reviews, and e-service quality on the purchasing decisions of Ventela shoes at the Faculty of Economics and Business, Universitas Islam Malang. This research employs a quantitative approach with an explanatory research method. The population of the study consists of Ventela shoe users at the faculty, with a sample determined using Malhotra's formula, totaling 135 participants through purposive sampling. Primary data was collected by distributing questionnaires to students who met the criteria, namely those who have purchased Ventela shoes. The results of the coefficient of determination test show that the Adjusted R Square is 51.6%, which means that the variables of social media marketing (X1), guerrilla marketing (X2), influencer reviews (X3), and e-service quality (X4) explain 51.6% of the variability in purchasing decisions, while the remaining 48.4% is explained by other factors outside the research model.The conclusions of this study are as follows: (1) Social media marketing, guerrilla marketing, influencer reviews, and e-service quality simultaneously have a significant impact on the purchasing decisions of Ventela shoes; (2) Social media marketing, guerrilla marketing, influencer reviews, and e-service quality each have a significant effect on the purchasing decisions of Ventela shoes. These findings provide valuable insights for marketing strategies and product development in the footwear market. Keywords: Social Media Marketing, Guerrilla Marketing, Influencer Reviews & e-Service Quality and Purchasing Decisions
Analisis Pengembangan Desa Wisata di Sumberdem Lutfiyah, Silvi; Pardiman, Pardiman; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The location of the village location of Sumberdem is in Wonosari Subdistrict, Malang Regency. the location has the potential to become a tourist destination, and the local government supports the presence of the Tourism Village in this study. to become a tourist destination, and the local government supports the presence of the Tourism Village in this study. The main objective of this research is to analyze the development of Sumberdem Tourism Village. The method of data collection used is a qualitative method which includes documentation and interviews as data collection tools. To improve the quality of data, the quality of researchers using SWOT and PEST data analysis techniques. Furthermore, the researcher used the source triangulation technique to analyze the data. The results of this study are a strategy for the development of a Tourism Village that takes into account internal and external resources. The analysis conducted by this study highlights the potential limitations and strengths of the study. The findings of the study indicate that the research of the Sumberdem Tourism Village still requires the support of various related parties in order to become a legitimate tourism village as well as increasing training and education for the community and Pokdarwis. Keywords: Tourism Village, Development, potential
Pengaruh Risiko Kredit, Kualitas Manajemen, Ukuran Perusahaan, Likuiditas dan Solvabilitas Terhadap Kinerja Keuangan Perbankan Konvensional Yang Terdaftar di BEI Tahun 2019-2022 Fadil, Muhammad; Arifin, Rois; Saraswati, Ety
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to examine the effect of Credit Risk, Management Quality, Firm Size, Liquidity and Solvency on Financial Performance with Return On Asset (ROA) as a measure of financial performance in the conventional banking sector listed on the Indonesia Stock Exchange (IDX). This study uses the population of all conventional banks registered on the Indonesia Stock Exchange (IDX) during the period 2019-2022 with a sample of 23 companies. The results of the study show that Net Interest Margin (NIM) and Firm Size have a positive and significant effect on Financial Performance measured by ROA, while Non Performing Loan (NPL), Loan to Deposit Ratio (LDR) and Debt to Equity Ratio (DER) have a negative and significant effect on financial performance measured by ROA Keywords: Return On Asset (ROA), Non Performing Loan (NPL), Net Interest Margin (NIM), Firm Size, Loan to Deposit Ratio (LDR), Debt to Equity Ratio (DER).
Pengaruh Gaya Kepemimpinan, Motivasi Dan Disiplin Kerja Terhadap Kinerja Karyawan (Studi Pada Karyawan Restoran Pizza Hut Ciliwung Malang) Ifani, Achmad Shofan; Basalamah, Muhammad Ridwan; Khalikussabir, Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the influence of leadership style, motivation, and work discipline on employee performance. This research is a descriptive and explanatory study that explains the relationships and influences among variables through hypothesis testing. The study uses the entire population of 32 respondents from Pizza Hut Ciliwung, Malang, with online questionnaire distribution. Data analysis employs multiple linear regression using SPSS version 23. The testing results of the four hypotheses conclude that: 1. Leadership style, motivation, and work discipline together (simultaneously) have a positive and significant influence on the performance of Pizza Hut Ciliwung employees. 2. Leadership style has a positive and significant influence on the performance of Pizza Hut Ciliwung employees. 3. Employee performance at Pizza Hut Ciliwung is positively and significantly influenced by motivation. 4. Work discipline has a positive but not significant influence on the performance of Pizza Hut Ciliwung employees. Keywords: Leadership Style, Motivation, Work Discipline, Employee Performance
Pengaruh Komunikasi, Komitmen Dan Mentoring Terhadap Peningkatan Kinerja Karyawan (Studi Terhadap Komunitas Jaringan Karyawan Pada Kedai Kopi Malang Raya) Kurniawan, Luki Fendi; Wahono, Budi; Hardaningtyas, Ratna Tri
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to study and analyze the impact of communication, participation and mentoring on employee performance. The type of research used is quantitative causality research with a questionnaire data collection method. The Greater Malang coffee shop network community is where this research was conducted. A total of 90 samples were taken in this research, which was aimed at employees at coffee shops in Malang Raya, totaling 90 respondents. The tool used for data processing is SPSS version 26. In this research, it is free from data validity and reliability. Data analysis tests used for this research are normality test, classical assumption test, multiple linear regression analysis, hypothesis testing and also testing the coefficient of determination (R2). The variables used in this research are employee performance (Y), communication (X1), commitment (X2) and mentoring (X3).The results of this research have final results which show that there is a positive impact on communication, commitment and mentoring on improving employee performance. Keywords : Communication, Commitment, Mentoring & Employee Performance
Pengaruh Motivasi, Lingkungan Kerja Dan Kepemimpinan Terhadap Kinerja Karyawan Pada Karyawan Rumah Sakit Islam Malang Kota Malang Andry, Andry; Widarko, Agus; Suharto, M. Khoirul Anwarudin Broto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This research discusses the crucial role of human resources in the sustainability of a company, particularly at Islamic Hospital Malang. The presence and quality of human resources have a significant impact on the formation and operation of the institution. The focus on patient care makes the role of human resources crucial in achieving the hospital's achievements and progress. This research aims to identify the influence of motivation, work environment, and leadership on employee performance in the hospital. Motivation serves as a driving factor for employees to achieve goals and enhance their performance. Additionally, a conducive work environment and effective leadership are also key factors in shaping individual and group performance. The assessment of employee performance is vital in evaluating the quality of individual and group work outcomes, measured based on operational standards and organizational goals.  Keywords: Human resources, Employee performance, Motivation, Work environment, Leadership, Hospital, Performance assessment, Achievement, Company sustainability.
Pengaruh Promosi, Ulasan Produk, Dan Metode Pembayaran Terhadap Keputusan Pembelian Pada Marketplace Shopee Food (Studi Kasus Pada Pengguna Aplikasi Shopee Food Di Kota Malang) Masruhan, Helmy Naufal; Wahono, Budi; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract Shopee Food is an application that provides food delivery services with a wide selection of food and drinks online using only a smartphone. The purpose of this study was to determine whether promotions, product reviews, and payment methods influence purchasing decisions on the Shopee Food application. This type of research is explanatory research using quantitative methods. The population in this study were users of the Shopee Food application in Malang City. The number of samples used was 96 respondents who were determined using the Lameshow formula. The results showed that promotion has a positive effect and has a significant effect on purchasing decisions, product reviews have a positive effect and have a significant effect on purchasing decisions. And the Payment Method has a negative effect and has a significant effect on Purchasing Decisions. Keywords: Promotion, Product Review, Payment Method, Purchase Decision 

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