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Enrichment: Journal of Multidisciplinary Research and Development

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Published by CV. International Journal Labs

ISSN : - EISSN : 29873398 DOI : https://doi.org/10.55324

Core Subject : Economy, Humanities, Health, Social, Engineering,

Humanities Economics, Econometrics & Finance Engineering Health Professions Social Sciences

Enrichment: Journal of Multidisciplinary Research and Development is a double-blind, peer-reviewed journal covering multidisciplinary issues. Monthly published by International Journal Labs, the journal serves as a means of relevant discussion that fall within its focus and scopes. This journal publishes research articles covering multidisciplinary sciences, including humanities and social sciences, education, religious sciences, philosophy, economics, engineering sciences, and health sciences.

Arjuna Subject : Umum - Umum

Articles 499 Documents

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Analysis Of The Relationship Between Medical Service, Satisfaction, And Motivation With Doctor Performance At Sekarwangi Hospital Idrus, Indri Savitri; Thaha, Abdul Razak; Maududi, Abul A'la Al
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.438

Introduction: Problems related to the dissatisfaction of specialist doctors, especially those who do not perform surgical procedures, in obtaining medical services is caused by the medical service distribution system that is implemented that does not accommodate and appreciate the performance of the specialist. This dissatisfaction has a very significant impact on the quality of services provided by expert doctors and general practitioners. The job satisfaction felt by a doctor is an important issue because there is a relationship between the services provided such as the continuity of services and the cost of health services Materials and Methods: Data were taken in May 2025 using a questionnaire as an instrument using modified likert scale measurements. The research model used is a structural equation model (SEM) with a partial least squares (PLS-SEM) approach, with a sample of all functional doctors at Sekarwangi Hospital. Results: A total of 66 functional doctors at Sekarwangi Hospital participated in this study. Medical Services had a significant direct influence on Satisfaction with a path coefficient of ? = 0.434, p < .001, and an effect size of f2 of 0.232 (medium category). In contrast, the effect of Medical Services on Motivation (? = 0.308, p = .289) and Performance (total ? = 0.051, p = .686) was not significant, although there were positive indirect effects of Medical Services on Performance (? = 0.199, p = .118), through mediation pathways involving Satisfaction or Motivation. The effect of satisfaction on performance showed a total effect that was close to marginally significant (? = 0.350, p = .058) with an effect size of f2 of 0.102 (small–medium category), although the direct effect (? = 0.334, p = .157) was not significant at the conventional level. The direct effect of Satisfaction on Motivation was also insignificant (? = 0.103, p = .670), with a very small effect size (f2 = 0.010). The direct relationship between Motivation and Performance was also not significant (? = 0.153, p = .607), with a small effect size (f2 = 0.023). Conclusion: Although physicians' perceptions of the Medical Services system have been shown to contribute significantly to job satisfaction, it is not strong enough to directly drive an increase in their motivation and performance.

Analysis of the Relationship Between Drug Stockout Incidents and the Use of Hospital Management Information System (SIMRS) Technology with Patient Satisfaction at the Pharmacy Installation of Bogor City Hospital Shulihah, Shulihah; Thaha, Abdul Razak; Maududi , Abul A'la Al
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.442

Drug stockouts remain a significant challenge in healthcare systems, particularly in hospital pharmacy installations, directly impacting patient treatment and satisfaction. Efficient drug inventory management is crucial to mitigating these incidents. The adoption of Hospital Management Information System (SIMRS) technology presents a potential solution to optimize inventory control and enhance service quality. This research analyzes the relationship between drug stockout incidents and the use of Hospital Management Information Systems (SIMRS) technology with patient satisfaction at the Pharmacy Installation of Bogor City Hospital. Drug stockouts significantly affect patient treatment and satisfaction, necessitating efficient drug inventory management. The research employs a cross-sectional analytical approach, collecting data from pharmacy personnel and patients through surveys. The findings indicate that drug stockouts occur frequently, influenced by factors such as delayed deliveries and payment issues. Conversely, the effective implementation of SIMRS technology enhances drug management efficiency and improves patient satisfaction. Statistical analysis reveals a significant correlation between the incidence of drug stockouts and patient satisfaction, as well as a strong positive impact of SIMRS usage on reducing stockouts. The study highlights the importance of optimizing SIMRS to ensure drug availability, thereby enhancing the quality of healthcare services.

Behavioral Analysis of MSME Owners in Subang Regency to Adopt Islamic P2P Lending Platform Elsa Hapsari, Renata; Rahadian, Dadan
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.444

Technological advancements are fostering financial growth and inclusion in this era of globalization, particularly for Islamic P2P lending companies in Indonesia. Islamic P2P lending provides MSMEs with easier access to financing. However, to enhance its development by connecting between MSME needs and services offered by Islamic P2P lending providers. The objective of this study is to analysis MSME owner’s behavior and their interest in adopting Islamic P2P lending platforms, especially in rural areas. UTAUT2 model is utilized in this study. Data were collected from 104 MSME owners as respondents through a questionnaire survey, then analyzed using PLS-SEM techniques. Within eight constructs tested, there are four constructs that have a significant effect including Hedonic motivation, Price Value, Habit, and Perceived Security & Risk. Age moderates the Hedonic Motivation while Gender has no moderating effect. R-square of the inner model test is 0.640. The insights and findings of this study can be beneficial for Islamic P2P lending companies in Indonesia by identifying key factors that influence MSMEs' decisions to adopt the platforms.

Analysis Of The Causes Of Pending Bpjs Health Claims At Melania Bogor Hospital Riastiningsih, Sari; Andriyani, Andriyani; Suherman, Suherman; Srisantyorini, Triana; Dwana, Laksmita
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.448

This study analyzes the causes of pending BPJS Kesehatan claims at Melania Bogor Hospital, emphasizing the complex interplay of human resources, document completeness, and operational procedures. The research identifies that a significant factor contributing to pending claims is the limited capacity of the Casemix team, with only one member having received external training in claims coding. Additionally, inaccuracies in medical documentation, such as unclear diagnoses and incomplete supporting documents, hinder the claims process. The absence of a comprehensive hospital information system (SIMRS) for automatic validation further exacerbates the issue. The findings reveal that pending claims not only disrupt the hospital's cash flow but also increase the workload for administrative staff, leading to delays in service provision. This research underscores the need for improved training, enhanced documentation practices, and better integration of digital systems to ensure timely processing of claims and maintain the quality of health services.

Open Trip and Backpacker Tourism Trends in the Digital Era: A Review of the Literature and Implications for Travel Businesses Rahjasa, Putu Surya Laksana
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.460

The emergence of digital technology and social media has fundamentally changed the landscape of the tourism industry, particularly in facilitating community-based collective travel practices such as open trips and backpacker tourism. This study aims to map the latest trends, characteristics of tourists, and business implications of this phenomenon through a scoping review approach based on the PRISMA-ScR framework. A total of 30 internationally indexed scientific articles (2020–2024) were systematically analyzed to explore the interaction between digital communities, online travel platforms, and the influence of travel influencers on the behavior of Millennial and Gen Z travelers. and open. On the other hand, the existence of conventional travel agents faces the challenge of disintermediation, but at the same time opens up opportunities for strategic collaboration with online communities and micro-influencers to develop narrative-based and community-based tour packages. The results of the research provide a conceptual contribution to the digital tourism literature and offer practical implications for industry players to adopt hybrid business models that are adaptive, inclusive, and relevant to today's digital tourism dynamics. Advanced research suggestions include an in-depth exploration of community business model design as well as the integration of artificial intelligence in personalized travel planning and recommendations.

The Role of Environmental Social Governance (ESG) in Moderating the Influence of Financial Factors on Stock Returns in the Property and Real Estate Industry Agustino, Deni; Kurniasih , Augustina
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.461

This study aims to analyze the effect of liquidity (CR), leverage (DER), profitability (ROA), and sales growth (SG) on stock returns, with Environmental Social and Governance (ESG) as a moderator variable. The research data is panel data from 13 companies listed on the Indonesia Stock Exchange and have reports related to ESG scores during the 2020-2023 period. Data analysis was carried out descriptively and inferentially. Inferential analysis uses a panel data regression approach, this analysis involves moderating variables into the regression model to test the interaction between independent and moderating variables whether they have a significant influence on the dependent variable.ESG as a moderator variable is used to moderate the independent variable against the dependent variable whether it strengthens or weakens. The results of the model selection test show that the common effect model (CEM) is the best model. The results of the study found that CR, ROA, and SG have a positive and significant effect on stock returns, while DER and ESG do not have a significant effect on stock returns. In addition, ESG does not act as a moderator variable in the relationship between CR, DER, ROA, and SG with stock returns.

Website-Based Experiential Learning Cycle Training Management Model To Enhance Professional Competence Of Biology Teachers In Mgmp South Jakarta Alamsyah, Mashudi; Setyaningsih, Sri; Hardhienata , Soewarto
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.462

Improving teachers' professional competence is the main demand in dealing with curriculum changes and educational technology developments. Biology teachers as part of the implementation of science education are required not only to master the teaching materials, but also to be able to manage innovative and student-centered learning. However, the reality is that there are still many teachers who experience obstacles in implementing experiential learning, both due to limited training and supportive learning media. In addition, conventional training that has been attended by teachers is considered less flexible and ineffective to support in-depth mastery of the material. Therefore, an experiential learning cycle-based training model developed through digital platforms is needed, so that it is able to answer the challenge of developing teachers' professional competencies in a sustainable and flexible manner. The research approach used in this study is the Research and Development (R&D) research method. The data collection techniques used in this study are interview techniques and declassification analysis. The analysis method used in this research and development is an analysis that is able to support the achievement of the goals of research and development activities, namely a website-based experiential learning cycle training management model. Based on the results of theoretical studies, regulations, and needs analysis in the field, a website-based experiential learning cycle training model has been developed which is packaged in an application called LearnPress, in order to improve the professional competence of teachers in Indonesia. This model is designed in accordance with the concept of experiential learning and teacher competency strengthening policies. The validation results from the material experts showed that the training content was very good in supporting the mastery of biology material, while the validation from the media expert confirmed the feasibility of the display, navigation, and interactivity of the website as a digital learning medium. Effectiveness tests through various stages of scale show that LearnPress is highly effective and contributes positively to improving teachers' professional competence.

The Influence of Digital Platforms on Operational Performance through Service Process Capabilities with Digital Culture as a Moderation Variable at BPJS Employment Branch Offices Baharudin, Ardi; Tricahyo , Dodie
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i5.464

Digital transformation has become a major driver in improving organizational efficiency and effectiveness, including in public sector institutions such as BPJS Ketenagakerjaan. As a public agency responsible for delivering social security services to workers, BPJS Ketenagakerjaan is required to provide services that are fast, accurate, efficient, and accessible at any time. In this context, the implementation of integrated digital service platforms serves as a strategic tool to enhance service quality and strengthen public accountability. This study aims to analyze the influence of Digital Service Platforms on Operational Performance, with Service Process Capability as a mediating variable and Digital Culture as a moderating variable. A quantitative approach was employed, using the Structural Equation Modeling – Partial Least Square (SEM-PLS) method for data analysis. The unit of analysis is the organization, specifically 121 Branch Offices (Cabang Induk) of BPJS Ketenagakerjaan selected through purposive sampling. The results of this study are expected to provide theoretical contributions to the development of literature on public sector digitalization, and practical implications for BPJS Ketenagakerjaan in formulating strategies to strengthen process capabilities and digital culture in support of improved operational performance. The findings may also serve as a reference for similar public organizations in implementing strategic digital transformation initiatives.

The Influence of Perceived Product Quality and Price, Service Quality on Intention to Repeat Treatment with Green Products as a Moderator Variable Chandra, Bobby; Mulyowahyudi, Alugoro
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i5.467

This study aims to analyze the influence of perceived product quality, price and service quality on intention to repeat treatment at beauty clinics in Jakarta, with green products as a moderator variable. The phenomenon of increasing awareness of health and environmental sustainability has given rise to a trend of using green products in various sectors, including the beauty industry. However, there is still not much research that comprehensively examines how preferences for green products influence consumers' decisions to return to treatment. The population of this study are consumers who have had treatment and have the intention to repeat treatment at beauty clinics in Jakarta. Research samples will be taken from five beauty clinics located in Jakarta. Respondent criteria include consumers who have undergone treatment at the clinic and are willing to participate in the research. Data will be collected through a questionnaire, then analyzed using SEM-PLS. The research results show that perceived product quality, perceived price, and service quality have a significant positive effect on intention to repeat treatment. Furthermore, green products were found to moderate the relationship between perceived product quality and intention to repeat treatment in a significant negative direction, conversely, green products moderated the relationship between perceived price and service quality and intention to repeat treatment in a significant positive direction

The Effect of Innovation Barriers and Green Skepticism on Millennials and Gen Z's Intention to Resist Green Baby Care Products in Indonesia Hamsah, Dian; Wibowo, Mas Wahyu
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.468

As sustainability gains momentum worldwide, green-labeled products are flooding the market, including in the baby care segment. However, adoption is not guaranteed among Indonesian Millennials and Gen Z, despite their environmental awareness. This study investigates why Indonesian Millennials and Gen Z still resist green baby care products by examining how functional and psychological barriers shape consumer decisions. A structured online survey of 222 respondents was conducted, and data were analyzed using PLS-SEM. The results reveal that usage, value, and tradition barriers significantly increase resistance, while risk and image barriers do not. Notably, green skepticism strengthens the effect of the value barrier, meaning that when consumers doubt the truth behind “green” claims, their perception of product value weakens, further amplifying resistance. However, green skepticism does not significantly moderate other types of barriers. This study extends Innovation Resistance Theory by incorporating green skepticism as a moderating factor in the context of baby care, a category rarely examined in previous studies. This integration provides new insights into how skepticism toward sustainability claims can interact with innovation barriers in shaping consumer resistance. These findings call for action: Brands must go beyond labels. To win over today’s critical, connected consumers, companies must not only deliver real value and ease of use, but also improve product visibility and accessibility. In addition, addressing habitual buying patterns and building trust through transparent, evidence-based communication are crucial to reducing resistance and supporting adoption of green innovations, especially among young, discerning parents.

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Editorial Address Jl. Sultan Ageng Tirtayasa No.12, Kedungjaya, Kec. Kedawung, Kabupaten Cirebon, Jawa Barat 45611

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Contact Name
Hanipah

Contact Email
journalenrichment@gmail.com

Phone
+6282128739145

Journal Mail Official
journalenrichment@gmail.com

Editorial Address
Jl. Sultan Ageng Tirtayasa No.12, Kedungjaya, Kec. Kedawung, Kabupaten Cirebon, Jawa Barat 45611

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Unknown,

Unknown

INDONESIA