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Jurnal Ilmiah Multidisiplin Indonesia
Published by SEAN INSTITUTE
ISSN : -     EISSN : 28289463     DOI : -
Core Subject : Science, Agriculture, Engineering,
Agriculture, Biological Sciences & Forestry Computer Science & IT Earth & Planetary Sciences Engineering Physics
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) is a peer-reviewed journal regularly published by the SEAN Institute every three months. namely, several research publications to publish multi-disciplinary articles with general topics on engineering, science, agriculture, plantations, forestry and marine.
Arjuna Subject : Umum - Umum
Articles 204 Documents
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Circular Model of Some on Instagram Social Media in Improving the Corporate Image of Cozy Coffee & Eatery Iing Saefudin; Amin, Amin; Amron Maroghi Ash; Elfarras Az Zahra
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 09 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) October 2025
Publisher : Sean Institute

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Abstract

This study aims to analyze the application of the Circular Model of Some and Types on Instagram to enhance the corporate image of Cozy Coffee & Eatery. In the digital era, social media has become an important tool for companies to build communication and relationships with the public. This study used a qualitative method with a descriptive approach, using data collection techniques such as observation, interviews, and documentation of the activities of the @cozy_caffeandeatery Instagram account. The results indicate that the application of the Circular Model of Some, which includes the aspects of Share, Optimize, Manage, and Engage, has been effective. In the Share aspect, the account is able to convey information and messages efficiently to the public. In the Optimize aspect, the use of hashtags and collaboration with influencers helps expand reach and strengthen promotional strategies. The Manage aspect demonstrates consistent content management through uploads of feeds, reels, and promotional videos. Meanwhile, the Engage aspect reflects active interaction with the audience through comment replies, giveaways, and promotional programs that increase customer engagement. Overall, the application of the Circular Model of Some and Types on the @cozy_caffeandeatery Instagram account has proven effective in building a positive image, increasing engagement, and strengthening brand identity among the public.
Workload Analysis in Pharmacy Installation Regional General Hospital X as a Basis for Planning Pharmacy Personnel Needs and Pharmacy Service Quality Nurfajri, Nurfajri; Sahat Saragi; Lies Putriana
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 09 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) October 2025
Publisher : Sean Institute

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Abstract

Improvement burden Work power pharmacy can impact to quality service pharmacy If No balanced with amount power appropriate pharmacy . Determine amount the power that in accordance with burden Work can done with do analysis burden work in the existing unit complaints . Complaints can originate from power pharmacy and from patient . Complaints is problems that must be overcome Because can influence quality service pharmacy to patients . In the Pharmacy Installation of RSUD X there are a number of complaint from power pharmacy related burden perceived work Enough height and complaints from patient related time Wait drug so that need done analysis burden work in the unit For know description burden impactful work to quality service pharmacy as well as amount power appropriate pharmacy with burden existing work moment this . Research This use method quantitative descriptive with technique data collection through observation all over activity power pharmacy use method work sampling For count amount need power pharmacy as well as use questionnaire satisfaction customer to patient For know description quality service . Result data observation in analysis use Workload Indicators of Staffing Need (WISN) and for results questionnaire analyzed use S ERVQUAL method . Workload and quality service connected use linear regression for see influence burden Work to quality service . From the results study show that amount need power pharmacy at RSUD X is 4,684 people and obtained ratio of 1.07 which means that power pharmacy considered overstaffing Because ratio >1. Meanwhile For quality services received from results questionnaire Then analyzed use method SERVQUAL state that there is difference between reality and hope Where patient Still want better service Good from what exists moment This is for know influence burden Work moment This to quality service analyzed use linear regression and its results is 46.3% which means that quality service is affected by load Work by 46.3%.
The Role of Social Companions in the Success of PKH Independent Prosperous Graduation: a Study in Pedes District, Karawang Liya Yulia
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 09 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) October 2025
Publisher : Sean Institute

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Abstract

Graduation Mandiri is a measure of the success of the Family Hope Program (PKH) which can make participants graduate independently. This objective positions the PKH facilitator as an essential change agent for the program is success. As a result, this study will explain in detail how PKH facilitators might encourage benefit families (KPM) to graduate on their own. This study uses a qualitative method with a descriptive approach. There were 11 research informants, which included program participants including mentors, independent graduate students, and the government. According to the study's findings, the facilitator plays four different roles: one that is facilitative by encouraging KPM PKH to meet their basic needs and increase the productivity of benefits who have graduated on their own; two that are educational by enhancing knowledge and hard skills through Family Development Session programs and vocational trainings; three that are represented by establishing connections between KPM and different source systems that can help them grow their businesses; and are technical by encouraging KPMs to improve their own performance.
Implementation Strategy of Electronic-Based Goods and Services Procurement (E-Procurement) at the Inspectorate General of the Ministry of Home Affairs Qurrotul A’yun; Dedeh Maryani; A. Masrich
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 09 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) October 2025
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Abstract

This study aims to analyze the implementation of electronic-based goods and services procurement (e-procurement) at the Inspectorate General of the Ministry of Home Affairs as part of efforts to support good governance and bureaucratic reform. George C. Edward III’s implementation theory serves as the analytical framework, emphasizing four key variables: communication, resources, disposition, and bureaucratic structure. The study employs a qualitative method with a descriptive approach. Data were collected through interviews, observations, and documentation. The results indicate that the e-procurement implementation strategy within the Inspectorate General still faces several challenges, including limited human resources, inadequate internal facilities and infrastructure, the absence of internal standard operating procedures (SOPs), weak application of the reward and punishment system, and a lack of commitment and consistency in e-procurement execution. On the other hand, supporting factors include the availability of supporting application systems, sufficient internet connectivity, clear regulations, effective communication, and the benefits of time and cost efficiency. Through SWOT analysis and litmus testing of strategic issues, several improvement strategies were formulated, such as enhancing communication quality, strengthening commitment and consistency in implementing electronic procurement, reinforcing cybersecurity in the e-procurement system, improving facilities and infrastructure capacity, applying a reward and punishment system in electronic procurement practices, planning a digital risk mitigation roadmap, and establishing a rapid response team for system disruptions. With the right strategies, the Inspectorate General can become a role model in implementing efficient, transparent, and accountable electronic procurement, thereby supporting the achievement of good governance.
The Impact of Educational Quality on Word-of-Mouth about Universitas Pancasila: The Mediating Role of Institutional Image among Senior High School Students in Depok City, West Java Wahyudi, Ade; Setiarini, Setiarini; Irawan, Indra Ade; Refaldi Bremana Sitepu; Sarah Aini Salsabila
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 09 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) October 2025
Publisher : Sean Institute

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Abstract

This study examines the impact of educational quality on word-of-mouth (WOM) about Universitas Pancasila, with institutional image serving as a mediating variable among senior high school students in Depok City, West Java. Using a quantitative explanatory approach and data collected from 150 respondents, the study employed Structural Equation Modeling–Partial Least Squares (SEM-PLS) for analysis. The results reveal that educational quality significantly influences institutional image and WOM, while institutional image also exerts a significant positive effect on WOM. Furthermore, institutional image mediates the relationship between educational quality and WOM, indicating that a strong image enhances the effect of perceived educational quality on students’ willingness to share positive recommendations. These findings highlight the importance of maintaining high educational standards and a credible institutional image as key strategies to foster voluntary advocacy and strengthen university competitiveness within Indonesia’s higher education landscape.
The Effect of Digitalization of Accounting on Efficiency and Cost Reduction in Entrepreneurial Companies Small and Medium-Sized Enterprises in the City of Pontianak Yiko Prayoga
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 09 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) October 2025
Publisher : Sean Institute

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Abstract

Accounting digitization is an important part of technological transformation that is believed to be able to increase the competitiveness of micro, small, and medium enterprises (MSMEs) through operational efficiency and cost control. However, empirical evidence regarding the simultaneous effect of accounting digitization on efficiency and cost reduction is still limited, especially in the regional context in Indonesia. This study aims to analyze the impact of accounting digitization on efficiency and cost reduction in MSMEs in the city of Pontianak. The study uses a quantitative approach with an explanatory survey design. Data was collected through a structured questionnaire from 372 MSME respondents selected using purposive sampling techniques, then analyzed using multiple linear regression. The results show that accounting digitization has a positive and significant effect on efficiency and cost reduction. These findings confirm that the implementation of digital accounting systems, such as cloud accounting and mobile-based accounting applications, can accelerate the recording process, improve the accuracy of reports, and reduce administrative and operational costs. Theoretically, this study reinforces the literature on the role of accounting technology in supporting the performance of MSMEs. In practical terms, the results of this study can be used as a basis for local governments and stakeholders in designing policies and digitalization assistance programs to strengthen the sustainability of MSME businesses in the digital economy era.
From Experience to Loyalty: Investigating Customer Retention Drivers in Coffee Shops Angelia Widhy; Nonot Yuliantoro; Vasco A.H. Goeltom
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 10 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) November 2025
Publisher : Sean Institute

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The rapid expansion of the coffee shop industry in Indonesia reflects a significant transformation in consumer preferences, particularly among urban populations seeking high-quality products and engaging social experiences. While previous studies have examined the impact of product and service quality on customer loyalty, empirical research in the context of local independent coffee brands remains limited. This study aims to investigate the influence of product quality and service quality on customer loyalty in the context of TKT in Tangerang, a rapidly urbanizing region in Indonesia. Using quantitative research design, data was collected through structured questionnaires distributed to 227 respondents who are regular customers of TKT outlets in Tangerang. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess the relationships among variables. The findings indicate that both product quality and service quality have a significant and positive effect on customer loyalty, with product quality emerging as the more dominant factor. These results align with the theoretical framework proposed by Zeithaml and provide further empirical validation within a local Indonesian context. The study contributes to the existing literature by contextualizing loyalty behavior in an emerging coffee market and offers practical insights for local F&B brands aiming to sustain customer retention through quality-driven strategies. Future research is recommended to incorporate mediating variables such as customer satisfaction or emotional engagement to enrich the loyalty framework in similar service settings
Designing Promotional Media for Dapur Uti Pah Catering Laksmi, Arieviana Ayu; Patria, Asidigisianti Surya; Martadi, Martadi; Kristiana, Nova; Anggalih, Nanda Nini; Carreca, Irhamna Nirbhaya
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 10 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) November 2025
Publisher : Sean Institute

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Dapur Uti Pah is a micro, small, and medium enterprise (MSME) operating in the food and beverage sector in Sidoarjo Regency, Indonesia. Despite offering high-quality catering services, the business faced challenges in promotional effectiveness due to outdated packaging, limited promotional media, and suboptimal use of digital platforms. The objective of this research was to design and implement integrated promotional media to strengthen Dapur Uti Pah’s promotional media, expand market reach, and enhance customer engagement. The study applied a qualitative participatory action research (PAR) design involving collaboration between researchers and the business owner. Data were collected through Focus Group Discussions (FGDs), field observations, interviews, documentation reviews, and customer surveys. The intervention consisted of developing digital media, including social media content, as well as printed media such as redesigned logos, packaging, banners, and uniforms. The results showed a significant improvement in brand visibility and customer interaction, reflected in increased social media engagement, order volume, and customer satisfaction. The study concludes that modern and consistent promotional media combined with digital marketing strategies can effectively improve MSME competitiveness and market sustainability in the catering industry.
Digitalization and Circular Economy: Analysis of the Role and Strategy of Culinary Sector MSMEs in Salahutu District Villages Matruty, Dinatonia Jovery; Faisal, Muhammad
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 10 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) November 2025
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This study aims to examine the influence of digitalization roles and strategies on the implementation of circular economy practices in micro, small, and medium enterprises (MSMEs) within the culinary sector in Tulehu Village, Salahutu District, Central Maluku. Using a quantitative approach, data were collected from 100 MSME actors through structured questionnaires and interviews, and analyzed using multiple linear regression with SPSS. The results show that the role of digitalization has a positive and significant effect on circular economy practices (β= 0.2965, p < 0.001), while digitalization strategies demonstrated an even greater positive and significant effect (β= 0.4205, p < 0.001). Together, these two variables explain 92.3% of the variance in circular economy practices, indicating a strong predictive capability. The findings confirm that technology adoption not only improves operational efficiency but also facilitates sustainable business models in line with the principles of reduce, reuse, recycle, and recovery. Strategically planned digitalization is more effective than technology adoption alone in promoting sustainability. This study contributes to the literature by integrating digital transformation with circular economy practices in the context of island-based MSMEs, and provides practical implications for policymakers and business actors in fostering sustainable local economic development.
Factors Related to Community Compliance with COVID-19 Health Protocols in Pardomuan I Village, Samosir Regency Sinaga, Lusi Veronika; Nababan, Donal; Netti Etalia br Brahmana
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 10 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) November 2025
Publisher : Sean Institute

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This study aims to determine the factors associated with community compliance with COVID-19 health protocols in Pardomuan I Village, Samosir Regency. This study is an analytical survey with a cross-sectional approach. This study was conducted in Pardomuan Village with a population of all heads of households and a sample size of 171 households from May to September 2021. Data were collected through interviews using a questionnaire and analyzed using the Chi-Square statistical test and binary logistic regression analysis. The results showed that there was a relationship between knowledge, attitude, level of awareness, age, and education with community compliance with COVID-19 health protocols in Pardomuan I Village, Samosir Regency, and that there was a relationship between gender and community compliance with COVID-19 health protocols in Pardomuan I Village, Samosir Regency. From the binary logistic regression test, it can be seen that the variables with the greatest influence are level of awareness, attitude, knowledge, education, age, and gender. It is hoped that the village authorities will collaborate with the community health center to conduct outreach on the COVID-19 Health Protocol to increase knowledge, change attitudes, and raise awareness among the community in implementing the COVID-19 Health Protocol. It is hoped that the community of Pardomuan I Village will comply with the COVID-19 Health Protocol so that the transmission of COVID-19 can be prevented and accurate information related to COVID-19 and the implementation of the COVID-19 Health Protocol can be obtained. -19

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