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PARADUTA : Jurnal Ekonomi dan Ilmu-Ilmu Sosial
Published by Universitas Madako Tolitoli
ISSN : -     EISSN : 29646421     DOI : http://dx.doi.org/10.56630/paraduta.v1i3.488
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Social Sciences
PARADUTA : Jurnal Ekonomi dan Ilmu-Ilmu Sosial (ISSN 2964-6421) adalah jurnal yang diterbitkan tiga kali setahun (Februari, Juni dan Oktober) oleh Prodi Manajemen, Fakultas Ekonomi, Universitas Madako Tolitoli. Jurnal Paraduta dimaksudkan sebagai jurnal untuk menerbitkan artikel yang melaporkan hasil penelitian ekonomi dan ilmu-ilmu sosial. Jurnal Paraduta mengundang para akademisi, peneliti untuk menerbitkan hasil penelitiannya.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 118 Documents
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Peran Kepuasan Konsumen Dalam Memediasi Pengaruh Kualitas Pelayanan Terhadap Loyalitas Konsumen Pada Ritel Kosmetik Jollie Purwokerto Meli Rosiani; Riska Nadiya Salsabela; Aneu Yulianeu
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1801

Abstract

This study aims to analyze the impact of service quality on consumer satisfaction and loyalty, the impact of consumer satisfaction on loyalty, and the role of consumer satisfaction as a mediating variable in the relationship between service quality and loyalty among cosmetic retail consumers. A quantitative approach was employed, utilizing a purposive sampling technique to select customers of the cosmetic retailer. Data were collected via Likert-scale questionnaires and analyzed using component-based structural equation modeling. The results indicate that service quality has a positive and significant effect on consumer satisfaction. Service quality also exerts a direct, positive, and significant influence on consumer loyalty. Consumer satisfaction positively and significantly affects loyalty and is proven to significantly mediate the relationship between service quality and loyalty, acting as a partial mediator. These findings demonstrate that service quality plays a crucial role in shaping consumer satisfaction and loyalty, both directly and through consumer satisfaction as a connecting variable.
Open Banking in Digital Bank: How Fair Data Exchange Builds Trust and Loyalty Ares Albirru Amsal
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 1 (2026): Februari
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i1.1843

Abstract

This study examines how the benefits perceived by customers from sharing financial data via open banking translate into relational consequences. By integrating equity theory and relationship marketing, this study proposes a serial mechanism: Perceived Benefits → Data Exchange Fairness → Trust → Customer Loyalty. Data were obtained through a survey of 135 digital banking users who had granted third-party financial service providers access to their account data via open banking within the last three months. Analysis was conducted using PLS-SEM. The results indicate that perceived benefits positively influence data exchange fairness; fairness enhances trust in the digital bank; and trust, in turn, boosts customer loyalty. Furthermore, a significant serial mediation effect of perceived benefits on customer loyalty, mediated by fairness and trust, was identified. However, the direct effect of perceived benefits on loyalty remained significant, indicating partial mediation. The results extend the view on customer financial data by showing that benefits generate value not only directly but also indirectly through their effect on fairness perceptions that, in turn, increase trust and loyalty. From a managerial standpoint, service providers must ensure that the benefits of data sharing are clearly perceived equal with the data provided by consumers.
Pengaruh Gaya Kepemimpinan, Motivasi dan Disiplin Kerja terhadap Kinerja Pegawai di Sekretariat Daerah Kota Pasuruan Yeni Muji Rahayu Swaningasih; Iva Nurdiana Nurfarida; Candra Wahyu Hidayat; Riril Mardiana Firdaus
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1912

Abstract

This study aims to determine the effect of leadership style, motivation, and work discipline on employee performance at the Regional Secretariat of Pasuruan City. The study employed a quantitative descriptive survey. The population consisted of 186 employees, with 40 respondents. Data were collected using a Likert-scale questionnaire and analyzed using instrument tests, classical assumption tests, multiple linear regression, t-test, F-test, and the coefficient of determination. The results show that leadership style has a positive and significant effect on employee performance (t = 2.433; p = 0.020). Motivation does not have a significant effect (t = 1.379; p = 0.176), while work discipline has a positive and significant effect (t = 3.842; p = 0.000). Simultaneously, leadership style, motivation, and work discipline significantly affect employee performance (F = 9.460; p = 0.000). The R Square of 0.441 indicates that 44.1% of the variation in employee performance is explained by the three independent variables.
Penerapan Model Kolaborasi Multipihak melalui PDSA untuk Perbaikan Layanan Lansia dan Disabilitas di Tolitoli Henra Rasa Putra; Muhammad Iqbal; Abdul Wahid Safar; Iwanita
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1750

Abstract

This study aims to develop and test a multi-stakeholder collaboration model that integrates perspectives of collaborative governance and co-production through seven case-based Standard Operating Procedures (SOPs). The study employed a descriptive-interpretative qualitative approach with a participatory multiple-case study design. The research was conducted in Dadakitan Village (Baolan District) and Diule Village (North Tolitoli District), selected purposively to represent differing contexts of service access. Data were gathered through in-depth interviews, observations, focus group discussions, document reviews, and PDSA documentation. The study involved 48 informants and 27 pilot cases—15 in Dadakitan and 12 in Diule. The team tested the model through a single Plan-Do-Study-Act (PDSA) cycle implemented in parallel across both villages. Results indicate that all 27 pilot cases successfully entered the seven-SOP workflow, undergoing data verification, needs assessment, and determination of follow-up actions. The model implementation resulted in 23 health referrals and 18 social referrals. Families, community health volunteers (kader), village governments, community health centers (Puskesmas), the Social Affairs Agency, social facilitators, and other relevant actors played roles in information dissemination, access facilitation, coordination, referrals, and monitoring. However, certainty regarding final service delivery remained inconsistent, particularly concerning referral acceptance confirmation, the provision of assistive devices, rehabilitation services, and the documentation of follow-up actions. The "Act" phase yielded eight model revisions, covering case checklists, strengthening the role of Persons-in-Charge (PICs), referral tracking, data verification, accessible communication, priority home visits, monitoring of assistive devices, and the establishment of deadlines and escalation pathways. The study concludes that the model demonstrates initial feasibility for application across varying service conditions; however, its long-term effectiveness and impact on the well-being of the target population require further testing through subsequent PDSA cycles.
Menyeimbangkan Konservasi dan Keberlanjutan Finansial: Studi pada Lembaga Konservasi di Pulau Jawa Sri Suprapti; Yurilla Endah Muliatie; Agung Bayu Murti
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1752

Abstract

This study aims to analyze the implementation of marketing strategies as well as value- and fairness-based pricing policies in supporting financial sustainability while maintaining the conservation functions of conservation institutions at the Surabaya Zoo, Ragunan Zoo, and Semarang Zoo. The study employs a mixed-methods approach with a sequential explanatory design, combining quantitative data collection through visitor surveys and qualitative data through in-depth interviews with management. The analysis shows that sustainable marketing strategies have a positive effect on perceived value, price fairness, willingness to pay, visitor satisfaction, and loyalty. The three studied entities demonstrate distinct characteristics and strengths, where the Surabaya Zoo excels in marketing diversification and non-ticket revenue, Ragunan Zoo excels in institutional capacity, and Semarang Zoo focuses on potential digital transformation. The study concludes that the sustainability of conservation institutions requires alignment between value-based marketing strategies and adaptive, fair pricing policies. This balance enables organizations to achieve financial self-reliance without sacrificing public accessibility or the core functions of education and wildlife conservation.
Strategi Peningkatan Kesejahteraan Ekonomi Perempuan Kepala Keluarga di Desa Popaya, Kecamatan Dengilo, Kabupaten Pohuwato Mey Yulan Moko; Risnayanti R. Juramang; Siti Rahmawaty Igirisa; Niska Abdullah
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v5i1.1753

Abstract

This study aims to analyze the integration of local knowledge among female-headed households in utilizing economically valuable biological resources, strategies for improving economic welfare through the sustainable use of local potential, and examine village government regulations in supporting the economic welfare of female-headed households in Popaya Village, Dengilo District, Pohuwato Regency. The study employed a qualitative method with a descriptive approach. Data were collected through observation, in-depth interviews, documentation, and focus group discussions involving female-headed households, village government officials, and other relevant stakeholders. The findings indicate that female-headed households have been able to identify local biological resources; however, their utilization remains limited to traditional practices and has not yet generated optimal economic value. Empowerment programs in the form of skills training and business assistance implemented by the village government have not produced significant impacts because they have not fully addressed daily economic needs. To sustain their families’ livelihoods, female-headed households adopt adaptive strategies by working as agricultural laborers, operating small daily-income businesses, and utilizing social assistance programs. The study concludes that improving economic welfare requires needs-based empowerment, continuous assistance, broader market access, and responsive and inclusive village policies.
Pengaruh Modal Kerja Dan Rasio Aktivitas Terhadap Profitabilitas Pada Perusahaan Pt Indofood Sukses Makmur Tbk Periode Tahun 2015–2024 Oshinlamtiar; Akhmad Akbar
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1758

Abstract

This study aims to analyze the effect of working capital and activity ratios on profitability at PT Indofood Sukses Makmur Tbk over the 2015–2024 period. A quantitative approach was employed using secondary data obtained from the company's annual financial statements published through the Indonesia Stock Exchange. Working capital was measured using the Working Capital Turnover (WCT) ratio, activity was measured using the Inventory Turnover (ITO) ratio, and profitability was measured using Return on Assets (ROA). Data were analyzed using classical assumption tests and multiple linear regression with the assistance of SPSS version 30. The results indicate that WCT has no significant partial effect on ROA, whereas ITO has a negative and significant effect on ROA. Simultaneously, WCT and ITO have a significant effect on profitability. These findings suggest that working capital turnover does not necessarily contribute directly to increased profitability, while inventory management must balance operational efficiency, raw material availability, and production continuity. Therefore, the company needs to integrate working capital and inventory management to support sustainable profitability improvement.  
Pengaruh Earning Per Share, Debt To Equity Ratio, Dan Net Profit Margin Terhadap Harga Saham Pada Perusahaan Manufaktur Sub Sektor Makanan Dan Minuman Yang Terdaftar Di Bursa Efek Indonesia Periode 2020-2024 Khaulika Anggie; Supatmin
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 2 (2026): Juni
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i2.1799

Abstract

This study aims to determine the effect of Earning Per Share (EPS), Debt to Equity Ratio (DER), and Net Profit Margin (NPM) on Stock Prices of manufacturing companies in the food and beverage subsector listed on the Indonesia Stock Exchange during the 2020–2024 period. This research employs a quantitative method using secondary data obtained from company financial statements and stock price data. The sampling technique used was purposive sampling, resulting in 29 companies as research samples with a total of 145 observations. The data analysis technique used was panel data regression with the assistance of EViews 9 software. Based on the model selection tests, the Fixed Effect Model (FEM) was selected as the most appropriate model for this study. The results show that partially, Earning Per Share (EPS) has a significant effect on Stock Prices, Debt to Equity Ratio (DER) has a significant effect on Stock Prices, while Net Profit Margin (NPM) has no significant effect on Stock Prices. Simultaneously, EPS, DER, and NPM have a significant effect on Stock Prices. The Adjusted R-Squared value of 65.4137% indicates that EPS, DER, and NPM are able to explain 65.4137% of the variation in Stock Prices, while the remaining 34.5863% is explained by other factors outside the research model.
Pengaruh Gaya Kepemimpinan Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Bumi Berkah Boga Roselly Salati; Jeni Irnawati
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 2 (2026): Juni
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i2.1806

Abstract

quantitative approach using a survey method. Data were collected through questionnaires distributed to employees and analyzed using linear regression to examine the relationships among the research variables. The results indicate that leadership style has a positive and significant effect on employee performance. This finding suggests that effective leadership, demonstrated through clear direction, good communication, motivation, and supervision, can contribute to improved employee performance. In contrast, work discipline does not have a statistically significant partial effect on employee performance. However, leadership style and work discipline jointly have a significant effect on employee performance. These findings indicate that leadership style plays an important role in explaining employee performance, while the implementation of work discipline needs to be evaluated to ensure better alignment with work targets and outcomes. This study provides practical implications for the company to strengthen leadership effectiveness and improve the implementation of results-oriented work discipline to support sustainable employee performance
Kemampuan Keuangan Organisasi Dewan Pendidikan di Tengah Ketidakpastian Fiskal: Studi Kasus Dewan Pendidikan Kabupaten Tangerang Tora Akadira
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1882

Abstract

The education councils are independent organizations created under Law No. 20/2003 and responsible for improving education service quality through advisory, directive, supporting, and supervisory roles. The ability of those organizations to perform their role greatly relies on financial capacity that, in turn, mainly depends on grants from the local government. This research will investigate financial capacity of the Education Council of Tangerang Regency, reveal factors determining its vulnerability and provide suggestions for sustainable improvement. Based on qualitative single case study design, data collection was conducted using semi-structured interviews with purposeful sampling of informants and secondary data such as Regent Decree No. 400.3/Kep.290-Huk/2024, local regulations for financial management and internal documents. The process of data analysis included thematic analysis with source and method triangulation. The research findings showed the structural vulnerability of financial capacity of the organization revealed in the following features: irregularity of funding (no funding in 2024, expected IDR 2 billion in 2025 and uncertainty about 2026), regulatory information asymmetry concerning the “non-continuous” nature of grants, personal lobbying instead of institutional approach, and inadequate financial resources to control more than 1,400 schools. The recommendations include: institutionalization of annual grants through Regent Regulation, implementation of multiannual performance budgeting, internal financial accountability development, lawful revenue diversification, and policy consistency at provincial and district levels

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