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Contact Name
M Zainul Hafizi
Contact Email
garuda@apji.org
Phone
+6282359594933
Journal Mail Official
Jumadi@apji.org
Editorial Address
Kuanyar, RT. 003, RW. 003, Kel. Kuanyar, Kec. Mayong, Kab. Jepara, Provinsi Jawa Tengah, 59465
Location
Kab. jepara,
Jawa tengah
INDONESIA
Konsensus: Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi
ISSN : 30484405     EISSN : 30481325     DOI : 10.62383
Core Subject : Social,
KONSENSUS : Jurnal Ilmu Politik dan Komunikasi in particular covering the study of Communication, Politics, Government, International Relations, and Social Affairs.
Articles 242 Documents
Analysis of the Understanding of State Administrative Law and Its Implications for the Quality of Public Services within the Brebes Regency Government Faizal Yudhi Nugroho; Muamar Riza Pahlevi; Labib Fahmi; Fajar Sigit Kusumajaya; Dita Retno Pamungkas; Moh Syamsul Haris
Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Vol. 3 No. 4 (2026): Agustus : Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konsensus.v3i4.1909

Abstract

State Administrative Law (HAN) is an important instrument for regulating the implementation of clean and accountable governance. However, the level of understanding among State Civil Apparatus (ASN) regarding the principles of HAN often varies, potentially affecting public policy, bureaucratic performance, and the quality of public services. As observed in Brebes Regency, there remains a gap between senior ASN personnel with more than 20 years of service and ASN personnel who have held their positions for less than 5 years. To facilitate the transition toward an accountable digital bureaucracy, the Brebes Regency Government is advised to formulate a specific Brebes Regent Regulation (Perbup) concerning digital work procedures and data integration to provide legal certainty for technical implementing staff. Furthermore, HAN training programs/seminars should be organized for non-legal Regional Government Agencies (OPD), such as BKPSDMD, Kesbangpol, and subdistrict administrations, with a focus on digital administrative law, administrative discretion, and the mitigation of legal risks in public service delivery. The findings of this study are expected to provide a foundation for policymakers, particularly the Regent of Brebes, to strengthen the regulatory framework so that every public policy has a clear legal basis. Without a strong legal basis, public policies may result in administrative errors, potentially leading to lawsuits before the State Administrative Court (PTUN) or other legal proceedings.
Akses Keadilan dalam Penyelesaian Sengketa Konsumen di Badan Penyelesaian Sengketa Konsumen melalui Mekanisme Prasidang Agus Suwandono
Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Vol. 3 No. 3 (2026): Juni : Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konsensus.v3i3.1911

Abstract

The Consumer Dispute Settlement Agency is an agency tasked with resolving consumer disputes outside of court through conciliation, mediation, or arbitration. In practice, before conducting a trial, the Consumer Dispute Settlement Agency conducts a pre-trial stage that is not regulated in consumer protection laws. The purpose of this study is to analyze the pre-trial mechanism in consumer dispute resolution at the Consumer Dispute Settlement Agency and the role and implementation of consumer protection related to the pre-trial mechanism in consumer dispute resolution at the Consumer Dispute Settlement Agency. This research is a normative juridical study with a descriptive analytical research specification. The results show that the preliminary hearing is a mechanism for selecting a method of consumer dispute resolution at the Consumer Dispute Settlement Agency before a consumer dispute hearing is held. The pre-trial mechanism at the Consumer Dispute Settlement Agency can also accommodate changes in the consumer dispute resolution forum that has been determined in the agreement between consumers and business actors beforehand, to then agree on consumer dispute resolution at the Consumer Dispute Settlement Agency. The pre-hearing mechanism at the Consumer Dispute Resolution Board is an instrument of justice designed to provide consumers with the opportunity to obtain a fair and appropriate resolution of consumer disputes based on the good faith of the disputing parties.

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