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Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 28095901     EISSN : 28096037     DOI : 10.55606
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan (JEMPPER): menyambut baik kiriman yang memberikan wawasan tentang masalah terkini dan utama yang berhubungan dengan studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Jurnal ini menyediakan tempat bagi para peneliti dan praktisi Ekonomi Manajemen termasuk bidang kepariwisataan dan perhotelan untuk berdiskusi, mengejar dan mempromosikan pengetahuan di bidang-bidang yang muncul dan berkembang dalam studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Artikel bisa ditulis dalam bahasa Inggris atau bahasa Indonesia dan diterbitkan 3 kali setahun: Januari, Mei dan September.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 375 Documents
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Pengaruh E-Promotion, E-Wom dan Lokasi Terhadap Kepuasan Konsumen Melalui Keputusan Pembelian sebagai Variabel Intervening pada Toko Elektronik Lubuklinggau Bujang Putri; Ronal Aprianto; Apandi Apandi
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i2.6787

Abstract

This study aims to determine the effect of e-Promotion, e-WOM, and location on consumer satisfaction through purchasing decisions as an intervening variable in Lubuklinggau electronics stores. The research design used an associative approach, where the study was conducted to determine the influence, relationships, and to test hypotheses. The population and sample in this study were 165 people. Data analysis used t-tests and F-tests. The results showed that 1) There is an effect of e-Promotion on consumer satisfaction in Lubuklinggau electronics stores, with t-test (2.292) < t-table (1.697). 2) There is an effect of e-WOM on consumer satisfaction in Lubuklinggau electronics stores, with t-test (2.292) < t-table (1.697). 3) There is an effect of location on consumer satisfaction in Lubuklinggau electronics stores, with t-test (1.598) > t-table (1.697). 4) There is an influence of E-Promotion on Consumer Satisfaction through Purchasing Decisions as an Intervening Variable in Lubuklinggau Electronics Stores, namely F count (5.849) > F table (4.17). 5) There is an influence of E-Wom on Consumer Satisfaction through Purchasing Decisions as an Intervening Variable in Lubuklinggau Electronics Stores, namely F count (5.849) > F table (4.17). 6) There is an influence of Location on Consumer Satisfaction through Purchasing Decisions as an Intervening Variable in Lubuklinggau Electronics Stores, namely F count (5.849) > F table (4.17).
Peran Pemerintah Daerah Kabupaten Flores Timur dalam Penyelenggaraan Wisata Religius Semana Santa Larantuka Zakharias Pelate Demon Muda Makin; Jacob Wadu; Theny I.B.K Pah
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i2.6789

Abstract

This study aims to analyze the role of the Regional Government of Flores Timur Regency in the implementation of the religious tourism event of Semana Santa in Larantuka. The study is motivated by the increasing number of pilgrims, which has not been fully supported by adequate infrastructure and governance management. A descriptive qualitative approach was employed, with data collected through interviews, observation, and documentation. Informants were selected using purposive sampling and included local government officials, religious leaders, organizing committee members, community members, and pilgrims. Data were analyzed using the interactive model of Miles and Huberman, and credibility was ensured through source and technique triangulation. The findings indicate that the local government has performed its roles as motivator, facilitator, and dynamizer as proposed by Pitana and Gayatri. However, implementation remains suboptimal, particularly in equitable public outreach, provision of facilities such as accommodation and clean water, and cross-sector coordination. Community participation serves as the main supporting factor, while limited infrastructure and the absence of structured official guidelines constitute major constraints. The study recommends strengthening governance through more planned, participatory, and sustainable strategies to enhance the quality of Semana Santa as a leading religious tourism destination.
Pengembangan Desa Wisata Berbasis Masyarakat (Community Based Tourism) terhadap Ekonomi Masyarakat di Desa Kembang Kuning Kabupaten Lombok Timur Chika Marshendalia; Prayitno Basuki; Irwan Suriadi
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i2.6800

Abstract

The main objective of this study is to examine how the Kembang Kuning Community-Based Tourism Village was formed and how it contributes to the local economy. Specifically, this study explores how the development of the tourism village affected the socioeconomic status of the community both before and after its formation, how the principles of Community-Based Tourism were integrated into destination management, and how tourism development helped local residents earn more income and find better jobs. A qualitative approach utilizing descriptive methodology was employed in this study. Documentation, in-depth interviews, and field observations were used to collect data. Triangulation of sources, methodologies, and theories was used to assess the validity of the data. According to the research results, the majority of the village's residents earned their living through subsistence farming before the hamlet became a tourist attraction. The implementation of Community-Based Tourism was carried out through direct community involvement in program planning, tourism management, homestay facilities provision, MSME development, and cultural preservation efforts. Increased household income, increasing employment opportunities, and the development of the creative economy are indicators that the growth of Community-Based Tourism (CBT)-based tourism villages has had a significant positive impact on the local economy. Therefore, the Kembang Kuning tourism village has become an effective means to strengthen the regional economy and encourage inclusive and long-term growth in the tourism industry.
Persepsi Wisatawan Milenial dan Generasi Z Mengenai Kegiatan Konservasi Lingkungan Saat Berwisata: (Studi Kasus di Desa Wisata Candirejo, Kabupaten Magelang) Ahmad Abdul Aziz; Hardiman Hardiman; Arina Nindyar; Rayhan Alfiano S. P; Bunga Mirza S
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i2.6825

Abstract

This study aims to determine the perceptions of millennial and generation z tourists regarding the implementation of conservative and environmentally friendly tourism concepts in Candirejo tourism village, Kabupaten Magelang. This study uses a qualitative approach with a case study design. Data collection techniques uses semi-structured interviews and direct observation in Candirejo tourism village. This research informant consist of 6 peoples, consisting of 3 millennial tourists and 3 generation z tourists who have experienced tourism activities in Candirejo tourism village. Data analysis technique was carried out using thematic analysis methods. The results of the study indicate that conservation and environmentally friendly practices carried out by the tourism village managers and tour operators are able to provide a positive impression for millennial and generation z tourists. This study concludes that both millennial and generation z tourists consider the conservation and environmentally friendly concepts implemented in the Candirejo tourism village to be an added-value in increasing interest in traveling to the destination because it can provide a new atmosphere and experience in carrying out tourism activities.
Implementasi Teknologi Climate Smart Agriculture (CSA) dalam Meningkatkan Produktivitas Pertanian di Kabupaten Nagekeo Veradiana Bewo; Nursalam Nursalam; Rouwland A. Benyamin; Mariayani O. Rene
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i2.6851

Abstract

This study aims to analyze the implementation of Climate Smart Agriculture (CSA) technology in improving agricultural productivity in Nagekeo Regency. The research employed a qualitative approach with a case study design. Data were collected through interviews, observations, and documentation involving informants from the Department of Agriculture, agricultural extension workers, farmers, and community members. Data analysis used the interactive model of Miles and Huberman, while the policy implementation analysis applied George C. Edward III’s framework, which includes communication, resources, disposition, and bureaucratic structure. The results indicate that the implementation of CSA in Nagekeo Regency has been carried out through socialization, training, and field assistance for farmers. However, its implementation has not been optimal due to several constraints, including communication barriers, limited human resources, and weak institutional coordination. In addition, some farmers are still hesitant to adopt new technologies due to conventional farming practices, limited knowledge, and farming risks. Therefore, strengthening policy communication, improving farmers’ capacity, intensifying extension services, and enhancing institutional coordination are necessary to ensure the effective and sustainable implementation of CSA.
Pengaruh Algorithmic Management terhadap Otonomi Kerja, Keterlibatan Tim, dan Inovasi Karyawan dalam Organisasi Digital Aditya Pratomo
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i2.6773

Abstract

Digital transformation has accelerated the adoption of algorithmic management in human resource management (HRM) through the use of algorithm-based systems and artificial intelligence (AI) for task allocation, performance evaluation, and decision making. Despite its promise of efficiency and objectivity, empirical evidence on its impact on human-centered work outcomes remains limited. This study examines the effects of algorithmic management on job autonomy, team engagement, and employee innovation, as well as the mediating roles of job autonomy and team engagement. A quantitative explanatory research design was employed. Data were collected from 150 employees working in digital organizations that have implemented algorithmic management systems. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicate that algorithmic management has a significant negative effect on job autonomy (β = −0.42, p < 0.01), while exerting significant positive effects on team engagement (β = 0.31, p < 0.01) and employee innovation (β = 0.24, p < 0.01). Furthermore, job autonomy (β = −0.16) and team engagement (β = 0.10) significantly mediate the relationship between algorithmic management and employee innovation. These findings suggest that the influence of algorithmic management on innovation is indirect and operates through employees’ psychological and social mechanisms. This study highlights the necessity of human-centric design in digital HRM to balance efficiency and employee innovation.
Peran Intensitas dan Interaktivitas Penggunaan Media Sosial (Instagram dan Website Linktree) dalam Meningkatkan Tingkat Hunian Kamar (Occupancy) di Cambridge Hotel Medan Christin Witasari Sinurat; Widya Octovia Rini Simanjuntak
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 2 (2026): Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.6926

Abstract

This study examines the role of intensity (frequency, duration, attention, appreciation) and interactivity (two-way communication and responsiveness: user-to-system, user-to-user, and user-to-document) in the use of Instagram and the Linktree platform to increase room occupancy at Cambridge Hotel Medan. A descriptive-exploratory qualitative approach was employed through in-depth interviews with 11 informants, including hotel management and guests, as well as digital content observation. The findings indicate that the intensity and interactivity of Instagram and Linktree managed by the hotel are responsive, adaptive, and personalized, particularly through Direct Messages (DM) and comment features. However, user-to-user interaction remains limited, reducing the potential for building a brand community based on User-Generated Content (UGC), such as reposting user content. The hotel’s social media intensity is consistently and systematically implemented, influencing audience intention to make room reservations. Since 2023, Linktree has been replaced by bit.ly as part of a strategic transition toward better integration with the hotel’s web-based system. This shift enhances efficiency in conversion processes and reflects the organization’s adaptability to a more integrated digital experience. Although Instagram DM supports responsive and personal communication, it has not yet optimally fostered mutual discourse or digital community engagement.
Pengaruh Self-Efficacy dan Lingkungan Kerja terhadap Kinerja Karyawan di Quest Hotel Kuta Bali I Kadek Riski Adi Saputra; Ni Wayan Mekarini; Endrayani Endrayani
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7076

Abstract

This study is motivated by the importance of employee performance as a strategic factor in maintaining service quality in the hospitality industry, especially city hotels such as Quest Hotel Kuta, which face the challenges of performance variation and guest complaints related to service. This research is based on Bandura's self-efficacy theory, Sedarmayanti's work environment concept, and Mangkunegara's employee performance theory, which are integrated into a conceptual framework to examine the influence of self-efficacy and work environment on employee performance. The approach used is quantitative with a causal associative design, using a population of 43 employees at Quest Hotel Kuta who were taken through a total sampling technique. Using SPSS, instrument testing, classical assumption testing, multiple linear regression, correlation, t-test, F-test, and coefficient of determination were carried out. Primary data were collected through a Likert scale questionnaire and supplemented by observations, interviews, and documentation studies. The research shows that the work environment and employee self-efficacy have a positive and substantial influence on performance, and these two factors interact strongly to influence the level of employee determination. Efforts to improve staff performance at Quest Hotel Kuta are centered on increasing self-efficacy and improving the work environment.
The Influence of Customer Satisfaction Towards Purchase Decision at Cafe Istana Kopi King Medan Lyvia Limlius; Susanto, Susanto; Lidia Berliana Siboro
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2023): Mei : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i2.1392

Abstract

Hospitality is associated with hospitality organizations. These organizations are aware of the importance of welcoming guests to their organizations. The organizations are expected to develop service principles that are based on hospitable behaviours. Customer satisfaction is an emotional assessment of consumers after consumers use products where the expectations and needs of consumers who use them are met. The purpose of this research is to know whether customer satisfaction have an impact toward purchase decision at Café Istana Kopi King Medan. Research methodology used in this research is descriptive research and causal research. Research methods which used are validity and reliability test, descriptive statistic analysis, normality test, coefficient correlation, coefficient of determinant, simple linear regression analysis and Z testing. Therefore the number of samples for this study amounted to 97 respondents The conclusion of this research is that customer satisfaction has influence on purchase decision at Cafe Istana Kopi King Medan. Based on Z test, it can be obtained that Zcount > Ztable (7.93 > 1.96). It means the hypothesis is accepted that customer satisfaction has impact on purchase decision at Cafe Istana Kopi King Medan. From correlation test, it can be seen that customer satisfaction has moderate positive relationship toward purchase decision in 0.693. In Coefficient determination, the percentage influence of customer satisfaction on purchase decision is 65.5%. It means that 65.5% of purchase decision can be explained by customer satisfaction and the remaining 34.5% is impacted by other factors which are not discussed in this skripsi.
The Influence of Teamwork Towards Employee Performance in Front Office Department at JW Marriott Medan Vanessa Eveline; Hengky Kosasih; Tina Linda
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2023): September : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i3.2105

Abstract

In hospitality industry, working in a team necessitates a high level of interaction among coworkers. It has been suggested that cooperation contributes to great employee performance because one coworker may have unique competencies, abilities, and expertise that others do not, yet which are necessary for performing a certain task. Therefore, this research is done in order to measure the influence of teamwork towards the employee performance at JW Marriott, Medan. Employee job performance can only be achieved at its best when all the working elements of the organization perform together. Teamwork has been considered as one of the most desired attributes, which an employer wishes to have in modern day organization. The methods or instruments which are used in order to measure this research are quantitative method, deductive approach, descriptive and causal research. In addition, the selection of samples that the writer use in this research is using census sampling by using 30 employees in front office. Besides that, the methods which are used to collect the data are primary and secondary. The results are done through the tests which are research instruments, descriptive statistics, classical assumption test, coefficient of determination (adjusted R2) and hypothesis test. By using these tests, it show that teamwork simultaneously have the influence towards employee performance at JW Marriott, Medan. The writer provides some recommendations which are important for the industry to implement.

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