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Journal of Business Integration Competitive
Published by YAYASAN BINA BISNIS NUSANTARA MEDAN
ISSN : 30892120     EISSN : 30892120     DOI : https://doi.org/10.64276/jobic.v1i1
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Journal of Business Integration Competitive (JoBIC) is a peer-reviewed academic publication that delves into the vital relationship between business integration and competitive strategies. Its mission is to provide a platform for scholars, researchers, and industry practitioners to explore and analyze how businesses can integrate processes and systems to gain a competitive edge in the global market. This journal typically aims to provide insights, research findings, and case studies that explore how businesses integrate various operational, technological, and strategic processes to enhance competitiveness in the global market. Articles in this journal often cover topics like supply chain management, digital transformation, innovation, strategic alliances, and market competition. It serves as a resource for academics and business professionals interested in understanding the evolving dynamics of competitiveness and how companies can align their operations to remain competitive in an increasingly complex business environment. The journal also emphasizes interdisciplinary approaches, combining knowledge from fields like economics, management, information technology, and marketing to provide comprehensive perspectives on business integration and competition. JoBIC publishes two issues in a year in April, and October. Focus: The journal primarily focuses on how organizations can seamlessly integrate various aspects of their operations—such as finance, technology, marketing, human resources, and supply chain management—to foster innovation, improve efficiency, and sustain long-term competitiveness. It also examines competitive strategies employed by businesses to navigate market challenges, disrupt industries, and outpace rivals. Scope: The scope of Journal of Business Integration Competitiveness spans several key domains: 1. Business Process Integration: Exploring ways in which businesses can align internal functions and external partnerships to optimize performance. 2. Digital Transformation: Understanding how digital tools and technologies like AI, IoT, and automation are transforming business processes and creating competitive advantages. 3. Strategic Alliances and Partnerships: Examining collaborations and mergers as a means of business integration for competitive gains. 4. Global Supply Chain and Operations: Analyzing the integration of supply chain and operational strategies in a globalized economy. 5. Innovation and Entrepreneurship: Investigating the role of innovation and entrepreneurial ventures in fostering competitiveness. 6. Corporate Governance and Ethics: Addressing the ethical dimensions and governance structures that impact competitiveness in a business environment. 7. Market Competition and Strategy: Studying the competitive dynamics in different industries, including market entry strategies, pricing models, and branding. This journal provides valuable insights for both academia and business professionals who are seeking to understand the latest trends, research, and methodologies in business integration and competition
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 29 Documents
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Unveiling the Path: Organizational Trust, Social Relationships, and Their Impact on Organizational Citizenship Behavior at CV Hanselia Susanto
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.27

Abstract

This research investigates the influence of organizational trust on organizational citizenship behavior (OCB) via social ties at CV Hanselia. This study utilizes data collected from questionnaires administered to 48 workers of CV Hanselia, which were subsequently evaluated using the Structural Equation Modeling (SEM) approach. The findings indicate that organizational trust positively influences organizational citizenship behavior, with social relationships serving as a reinforcing factor. These results show how important it is for people in an organization to trust each other and have excellent social ties to increase OCB and, in turn, help the business do better. The management implications of this study indicate that Hanselia CV should concentrate on formulating policies that enhance a culture of trust and social relationships among employees to foster positive behaviors that influence organizational performance and sustainability
Driving Repurchase Intention in E-Commerce: The Synergistic Role of Promotional Innovation and User Experience among Lazada Consumers Tambunan, Debora; Mega Hernawati Harefa; M Chandra Wibowo; Dini Vientiany; Affendy Abu Hassim
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.28

Abstract

This study is to examine the impact of promotional innovation and user experience on the repurchase intentions of Lazada consumers in Medan City, both individually and collectively. This study also aims to enhance comprehension of how new advertising techniques and gratifying user experiences might augment consumer loyalty in the digital marketplace. The methodology employed is quantitative, utilizing a survey technique. Data were gathered from 200 Lazada users in Medan City, chosen through purposive sampling based on the criterion of having shopped at Lazada multiple times and being residents of Medan. The Partial Least Squares–Structural Equation Modeling (PLS-SEM) method was used to analyze the data and examine the association between the research variables. SmartPLS 4.0 software was used to do this. The data shows that both promotional innovation and user experience have a favorable and significant effect on the intention to buy again, both on their own and together. This analysis shows that good user experiences and inventive marketing methods are important for getting people to buy again and making them more loyal. This study enhances the digital marketing literature by elucidating the synergistic impact of promotional innovation and user experience on consumer repurchase intention, specifically within the realm of e-commerce in Indonesia. These findings underscore the necessity for e-commerce entities such as Lazada to cultivate creative promotional techniques and enhance the user experience to foster enduring consumer loyalty and bolster competitiveness in the digital age. This study was limited to Lazada customers in Medan City; hence, the findings may not be applicable to other regions or e-commerce platforms with distinct consumer demographics
Digital Knowledge and Financial Resilience as Determinants of Financial Behavior: Evidence from Indonesia Amin Hou; Muhammad Restu Razaq; Ibrahim Mallam Fali; Leony Hoki; Prianda Pebri
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.29

Abstract

Financial resilience (FR) and digital knowledge (DK) are two significant things that affect how people behave with money in the digital financial ecosystem, especially in developing nations like Indonesia. This study seeks to examine the mediating function of FR in the correlation between DK and FB among digital financial users in Medan City. This research employs a quantitative methodology, gathering data via an online survey of 230 participants who are active users of digital financial platforms, including e-wallets, mobile banking, and fintech lending. The Partial Least Squares–Structural Equation Modeling (PLS-SEM) method was used to investigate the association between the postulated variables. The findings indicate that DK exerts a favorable and significant influence on both FR and FB, while FR similarly impacts FB positively. Furthermore, FR has been shown to partially moderate the link between DK and FB. This suggests that people who know more about digital technology tend to be better at handling money, which indicates that they are more responsible and healthy with their money. These results corroborate that digital competence enhances access to financial services and fortifies individuals' capacity to manage financial stress and make judicious financial decisions. This work theoretically enhances the behavioral finance literature by emphasizing the significance of incorporating digital literacy and financial resilience as essential factors influencing prudent financial behavior in the digital era. In practice, the findings of this study suggest that governments and financial institutions should develop complete digital financial education programs that emphasize both technical competencies and psychological preparedness to confront contemporary financial difficulties
The Contribution of E-Commerce and Financial Manage-ment to Enhancing MSME Performance in Indonesia Rafida Khairani; Tantri Octora Dwi Syah Putri
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.30

Abstract

This study explores how e-commerce adoption and financial management jointly enhance the performance and sustainability of micro, small, and medium enterprises (MSMEs) in Indonesia. Using a qualitative literature review approach, the research identifies e-commerce as a driver of market expansion and innovation, while financial management ensures business stability and accountability. The findings show that digital transformation must be supported by financial discipline to achieve long-term growth. MSMEs that integrate both capabilities become more resilient, efficient, and competitive in the digital economy. Strengthening infrastructure, financial literacy, and collaboration among government, financial institutions, and digital platforms is essential for inclusive MSME development. Overall, the synergy between e-commerce and financial management provides a strategic foundation for building sustainable and competitive MSMEs in Indonesia’s evolving digital landscape.
Exploring the Moderating Role of Organizational Justice in the Relationship Between Work Stress and Burnout Among Nurses: A JD-R Framework Approach Meiffa Herfianti; Lizar Alfansi; Slamet Widodo; Fahrudin JS Pareke
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.39

Abstract

Work stress and burnout among nurses have become critical issues in human resource management, particularly in the aftermath of the COVID-19 pandemic. This study develops a conceptual model exploring how organizational justice moderates the relationship between work stress and burnout, based on the Job Demands–Resources (JD-R) framework. Using a quantitative approach with 315 respondents selected through proportional random sampling, data were analyzed using Partial Least Squares (PLS) with SmartPLS software. The results show that job stress significantly and positively affects burnout (p < 0.001). Job resources significantly reduce job stress (p < 0.05) and act as a mediator, decreasing burnout through the job stress pathway (p < 0.05). However, job demands were positively related to burnout, but this relationship was not significant (p > 0.05), leading to the rejection of this hypothesis. Organizational justice significantly reduces job stress (p < 0.05), moderating the relationship between job stress and burnout. Specifically, higher perceptions of organizational justice weaken the effect of job stress on burnout. These findings emphasize the importance of organizational justice and job resources in managing work stress and preventing burnout. The results highlight the need for healthcare organizations to integrate justice principles into their practices to mitigate burnout and enhance employee well-being
Exploring the Role of Consumer Trust and Price in Shaping Online Purchasing Decisions: A Case Study of @Dlesend_ Personal Shopping Service Verlin; Luter Girsang; Purnama Yanti Purba
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.46

Abstract

This research aims to determine the influence of consumer trust and price on purchasing decisions using the online personal shopping service @Dlesend_. The phenomenon of increasing use of personal shopping services on social media, particularly Instagram, indicates a change in consumer behavior when shopping for foreign products without having to travel directly. This research uses a quantitative approach with an associative research design. The population in this study consists of all consumers who have used the @Dlesend_ service, with a sample size of 99 respondents selected through purposive sampling. Data was analyzed using multiple linear regression. The results show that: (1) Consumer trust has a positive and significant effect on purchasing decisions, meaning that the higher the level of consumer trust in transparency, reputation, and transaction security, the higher the tendency to purchase; (2) Price also has a positive and significant effect on purchasing decisions, indicating that a fair and transparent price perception can encourage purchasing decisions; (3) Simultaneously, consumer trust and price significantly influence purchasing decisions using the online personal shopping service @Dlesend_. The coefficient of determination (R²) value of 0.187 indicates that these two variables explain 18.7% of the variation in purchasing decisions, while the remainder is influenced by other factors such as service quality and promotion. This research confirms that trust is the most dominant factor in purchasing decisions in online-based personal shopping services.
Exploring the Impact of Electronic Word of Mouth, Consum-er Experience, and Trust on OVO Application Adoption: A Case Study of Medan Petisah Community Elyna Shandra; Diantan Reivaldo; Purba, Lenta Friska; Chaniago, Sabaruddin
Journal of Business Integration Competitive Vol. 2 No. 1 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i1.50

Abstract

The rise of financial technology has transformed money management, shifting from traditional methods to digital solutions, with e-wallets like DANA, GoPay, ShopeePay, and OVO becoming widely used, especially among younger people in Medan City. OVO, a popular e-wallet since its 2017 launch, initially offered numerous features and a broad network of partnerships, but its usage has recently declined due to increasing competition. This decline is attributed to factors such as negative electronic word-of-mouth (E-WOM), technical glitches, customer service issues, and concerns over security and transparency. The study, focused on OVO users in Medan Petisah, used purposive sampling to select 96 respondents based on availability and research criteria, with the sample size calculated using the Lemeshow formula, appropriate for unknown populations. The findings reveal that E-WOM, consumer experience, and trust significantly influence the decision to use OVO, with the combination of these factors playing a key role in driving adoption, emphasizing the importance of user feedback, personal experience, and trust in shaping usage decisions. From a managerial perspective, this implies that OVO must focus on improving customer service, addressing technical issues, and building stronger trust through enhanced security measures. Additionally, fostering positive E-WOM and providing better consumer experiences are crucial to regaining market share and encouraging more frequent usage of the app.
Consumer And Commercial Practices in International Business from An Economic Perspective Nurul Syafiqah Azman; Nasib, Nasib; Affendy Abu Hassim; Said Nasser Al-Amrani; Fathoni, Muhammad
Journal of Business Integration Competitive Vol. 2 No. 2 (2026): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i2.74

Abstract

The intersection of consumer behaviour and commercial practices in international business contexts represents a critical area of economic research. As international ties become more robust, the awareness of the economic effects stemming from multinational cooperation between organizations and their clientele is elevating. This systematic literature review seeks to amalgamate contemporary scholarship on consumer and commercial practices within the realm of international business from an economic standpoint, with the aim of elucidating critical themes, theoretical frameworks, methodological approaches, and existing research deficiencies. A comprehensive search was conducted across main databases including Scopus and Pro Quest. The primary emphasis of the search strategy was on peer-reviewed publications that scrutinized consumer behaviour, corporate practices, and their economic ramifications within the framework of international business, specifically those released between the years 2019 and 2025. 57 pertinent studies from a variety of databases were found during the review. A detailed compilation of observed facts reveals that investigations into promotional approaches, shopper habits, and governance models show a considerable variation. Significant notions involve a range of consumer patterns influenced by cultural diversity, the shift in business operations due to the digital revolution globally, and the strategies devised for consumer protection. Contemporary analyses indicate that important cultural dynamics significantly influence purchasing behaviours, in addition to noticeable differences in legal systems about consumer support. The current literature shows limited comprehensive economic analysis of consumer and commercial practices in international business. Understanding cross-cultural commercial practices and their economic ramifications, especially with regard to policy recommendations and economic impact assessments, is severely lacking
Enhancing Financial Behavior through Financial Awareness and Professional Advice: Insights from the Government Sub-sidized Housing Program for Lecturers in Medan Sabaruddin Chaniago; Amin Hou; Adi Harianto; Septa Diana Nabella; Ibrahim Mallam Fali
Journal of Business Integration Competitive Vol. 2 No. 2 (2026): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i2.75

Abstract

This study seeks to examine the impact of financial awareness on financial behavior, utilizing financial advisers as a mediating variable among Generation Y lecturers in Medan City participating in the government's 3 million subsidized housing program. The consistently poor quality of financial decision-making about subsidized housing ownership underscores the necessity of enhancing financial literacy, facilitated by the involvement of competent financial counselors. This research utilized a quantitative methodology, namely a survey technique including the dissemination of questionnaires to participants. The study's population comprised Generation Y lecturers in Medan City, with a sample size of 78 individuals selected through a random sampling method. The analysis of data was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to evaluate both direct and indirect correlations among variables. The findings indicated that financial awareness exerted a favorable and significant influence on financial behavior. Moreover, financial awareness substantially affected the utilization of financial advisors, which subsequently yielded a favorable impact on financial behavior. It was shown that financial advisors indirectly affected the link between financial knowledge and financial conduct. This research underscores the necessity for government and subsidized housing program administrators to incorporate financial literacy initiatives tailored to the distinct requirements of lecturers, including training in long-term financial planning, subsidized mortgage simulations, and financing risk management. Additionally, it is recommended that higher education institutions offer internal financial consulting services or partner with financial advising organizations to aid instructors in making prudent and sustainable financial choices. This study shows that banks and other financial institutions need to strengthen the role of financial advisors by using education and personalized services to improve the way customers handle their money, especially when it comes to subsidized housing financing programs

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