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Contact Name
Rokimin
Contact Email
qoumun.jurnal@gmail.com
Phone
+6285750988500
Journal Mail Official
qoumun.jurnal@gmail.com
Editorial Address
Jln. Sunan Kalijaga Timur 10. Kec. Larangan, Kota Tangeran, Banten
Location
Kota tangerang,
Banten
INDONESIA
Qoumun: Journal of Social and Humanities
Published by Cv. Kayaswara
ISSN : -     EISSN : 31090826     DOI : https://doi.org/10.65097/qoumun
Qoumun: Journal of Social and Humanities is a peer reviewed and open access journal. This journal is published by Cv. Kayaswara Indonesia, in collaboration with the Center for Research, Publication and Community Service (LP3M) Institut Binamadani Indonesia, Qoumun: Journal of Social and Humanities is a national journal that focuses on publishing the results of original research and academic studies in various fields of science, including education, engineering, agriculture, social sciences, computers, and health. The journal is dedicated to providing a platform for sharing insights and findings from research endeavors that contribute to the understanding of society, culture, and education. It is published biannually, with issues released in June and December.
Articles 22 Documents
Navigating Organizational Conflict in Higher Education: The Mediating Role of Transformative Leadership in Enhancing Public Service Quality Muhammad Mamduh Nuruddin; Sita Husnul Khotimah; Muhammad Iman Kurniawan; Mohamad Gally Tawakal
Qoumun: Jurnal Pengabdian Masyarakat Vol 2 No 1 (2026): Qoumun: Journal of Social and Humanities (In Press)
Publisher : Cv. Kayaswara, Indonesia

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Abstract

Organizational conflict within higher education institutions constitutes a complex phenomenon that substantially influences the quality of public services delivered to stakeholders. This article aims to analyze the mediating role of transformative leadership in the relationship between organizational conflict and public service quality across higher education environments. The research object is centered on higher education institutions as public service providers within the educational sector. The methodological approach employed is a Systematic Literature Review (SLR), encompassing the examination of Scopus-indexed and Sinta-indexed scholarly articles published over the past decade. Literature retrieval was conducted using Scopus, Web of Science, Google Scholar, and the Sinta portal with relevant keywords. The findings demonstrate that inadequately managed organizational conflict adversely affects institutional performance and service quality, whereas transformative leadership serves as an effective mediator, converting destructive conflict into constructive engagement. Transformative leadership, characterized by inspirational vision, intellectual stimulation, individualized consideration, and idealized influence, has been shown to enhance organizational cohesion and elevate the quality of public service. This study contributes to the advancement of conflict management theory and leadership scholarship within the context of higher education governance.
From Classroom To Public Space: How Communication Education Shapes Critical Citizenship Farah Diba; Rika Handayani; Ludfi; Dedi Andrianto; Muhamad Towil Akhirudin
Qoumun: Jurnal Pengabdian Masyarakat Vol 2 No 1 (2026): Qoumun: Journal of Social and Humanities (In Press)
Publisher : Cv. Kayaswara, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The transformation of the digital public sphere marked by polarization, misinformation, and discursive fragmentation raises fundamental questions about the role of communication education in shaping critical citizenship. This study aims to map how communication education practices in the classroom transform into citizens' critical participation capacities in the public sphere. The method employed is a Systematic Literature Review (SLR) using the PRISMA approach on 47 Scopus and Sinta indexed articles published between 2015 and 2025. The findings reveal four main dimensions connecting communication education with critical citizenship: critical media literacy, dialogic pedagogy, deliberative digital participation, and resistance to dominant discourses. The study concludes that communication education should be reconstructed as a transformative social praxis integrating Habermasian public sphere theory, Freirean critical pedagogy, and digital citizenship approaches to address contemporary deliberative democracy challenges.

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