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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 1,544 Documents
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FACTORS DETERMINING EMPLOYEE PERFORMANCE IN THE CIGAR COMPANIES Hendrawijaya, Arief Tukiman; Imsiyah, Niswatul; Gumanti, Tatang Ary
Jurnal Aplikasi Manajemen Vol. 17 No. 1 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.01.10

Abstract

This study aimed to analyze the influence of age, gender, education, length of service and number of dependents on employee performance. This is survey-based research, using cross-sectional study. The samples consist of employees in the cigar companies in Jember Regency. Determination of the research sample using stratified random sampling by selecting ten respondents from each cigar company. From a total of 14 companies, the total samples consist of 140 respondents. The results show that age, gender, education, years of service, and the number of family dependents had a significant positive effect on employee performance. Further research may examine employee performance in companies engaged in other fields.
ANTECEDENTS OF EMPLOYEE’S AFFECTIVE COMMITMENT THE DIRECT EFFECT OF WORK STRESS AND THE MEDIATION OF JOB SATISFACTION Luturlean, Bachruddin Saleh; Prasetio, Arif Partono
Jurnal Aplikasi Manajemen Vol. 17 No. 4 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.04.14

Abstract

This study aimed to investigate the effect of work stress on affective commitment directly and indirectly through the mediation of job satisfaction. Organizations need to develop employee's affective commitment. This emotional attachment believed to have positive impact on organizational performance. The current study examined 428 participants from various industries in Indonesia. Using path analysis the study revealed that work stress had very small negative effect on job satisfaction. Job satisfaction had significant positive effect on affective commitment, but work stress did not have significant effect on affective commitment. Thus job satisfaction did not mediate the effect of work stress on affective commitment. Findings suggest that organization still need to find other factors which have impact on employee's affective commitment, while they can still achieve affective commitment by providing a program that enhances job satisfaction. The contribution of this paper is to provide wider analysis regarding stress and job attitude to improve organizational policies in managing human resources.
IMPROVING THE WORK ABILITY OF INVESTIGATORS IN DRUG ERADICATION Widiastono, Wahyu; Sudardi, Sudardi; Mansur, Mansur
Jurnal Aplikasi Manajemen Vol. 17 No. 4 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.04.19

Abstract

As a law enforcement institution within the Indonesian Navy, Indonesian Naval Military Police (Pomal) has the authority to handle all types of military criminal offences, general criminal offences, and disciplinary violations committed by the Indonesian Navy. One of the criminal offenses committed by the Indonesian Navy which is the concern of the Chief of Staff of Indonesian Navy is drug abuse. The purpose of this study is to analyse what factors influence the work ability of Indonesian Naval Military Police Center (Puspomal) investigators and to analyse how to improve the work ability of Puspomal investigators for drug eradication operations within the Indonesian Navy. This study uses a qualitative method. Based on data analysis in this study, it can be concluded that the work ability of Puspomal investigators is influenced by motivation, knowledge, skills, facilities and infrastructure, organisation, and investigation budget. Recommendations in this study Puspomal investigators in carrying out drug eradication operations within the Indonesian Navy can be given rewards in accordance with applicable legal procedures when succeeding in uncovering the crime of drug eradication to motivate and improve the work ability of Puspomal investigators.
DEVELOPMENT OF AISAS MODEL TO SEE THE EFFECT OF TOURISM DESTINATION IN SOCIAL MEDIA Abdurrahim, Muhamad Syahid; Najib, Mukhamad; Djohar, Setiadi
Jurnal Aplikasi Manajemen Vol. 17 No. 1 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.01.15

Abstract

The development of information technology is growing rapidly, one proof of the rapid progress of information technology is the development of social media. Promotion on social media is a popular way for companies, even government agencies. The purpose of this study was to see the effect of the promotion of tourist destinations on social media by developing the Aisas model to see the relationships between the verbs in it. The analytical method used in this study uses Structural Equation Modeling (SEM) which is run using LISREL software. The results of the study show that promotion on social media has a significant effect on one’s attention, interest, and desire to find more information about the information being promoted. And one’s attention and interest have a significant influence on tourism decisions. A person’s tourism activities influence the desire to share his travel experience. Further research is expected to be able to examine the trends of social media that are most effectively used for promotion.
DEVELOPMENT OF BUSSINES MODEL IN SENTULFRESH AGROTOURISM SERVICES Zahid, Rifqi Az; Suroso, Arif Imam; Hannan, Sufrin
Jurnal Aplikasi Manajemen Vol. 18 No. 1 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.01.04

Abstract

Knowing the problems and circumstances in a company is needed in the face of business competition, it can be the basis of strategic decision making for the company. Sentulfresh Indonesia has agrotourism products that offer educational activities on the theme of education on animals, plants, and biotechnology. As a new educational tourist attraction, Sentulfresh has the potential of natural resources and market potential that can be developed. This research uses the Business Model Canvas method to identify its business elements and then a SWOT analysis is performed on all existing BMC elements to form the basis of the future BMC idea by using the four-step framework from Blue Ocean Strategy. The results of this study indicate that the business model being undertaken needs some improvement and changes to be able to face the existing competition. Starting from the development of Key activities, namely the manufacturing of hydroponic plants will create a new and attractive value proposition as well as a new educational tourism market with broader customer segments as well as more diverse of the revenue stream. While the development of a value proposition in the form of batik activities will expand the market reach to junior and senior high school levels, even the adult community and generate new revenue streams without adding to the promotion costs for the two innovations above. This research still has many limitations, in terms of research objects there are still many that can be examined such as standardization of educational tourism, service quality, customer satisfaction, cost analysis etc. In terms of methodology, researchers can then combine BMC with other business methods in the Blue Ocean Strategy Book.
THE INFLUENCE OF CORPORATE GOVERNANCE, CORPORATE SOCIAL RESPONSIBILITY, FIRM SIZE ON FIRM VALUE: FINANCIAL PERFORMANCE AS MEDIATION VARIABLE Laili, Choirun Nisful; Djazuli, Atim; Indrawati, Nur Khusniyah
Jurnal Aplikasi Manajemen Vol. 17 No. 1 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.01.20

Abstract

This study aims to examine and analyze the effect of directly or indirectly between the variables of corporate governance, corporate social responsibility, firm size, the financial performance of the company with the sample value amounted to 53 companies engaged in the manufacturing sector with years of observations from 2015 to 2017. Methods of data analysis using path analysis with AMOS software 24. Corporate governance is proxied by the Corporate Governance Index (CGI), corporate social responsibility is proxied by the Corporate Social Responsibility Index (CSRI), firm size is proxied by Size, financial performance proxied by Return on Assets (ROA), and the value of the company is proxied by Tobin’s Q. The results showed that the direct effect of the test results show that 1) corporate social responsibility, firm size effect on financial performance. 2) Corporate social responsibility, firm size, financial performance affects the value of the company 3) corporate governance does not affect the company’s financial performance and value. As for the indirect effect of the test showed that corporate governance, corporate social responsibility, firm size, to the value of the company through the financial performance of no significant impact. Therefore, the three did not mediate financial performance affects the value of the company 3) corporate governance does not affect the company’s financial performance and value. As for the indirect effect of the test showed that corporate governance, corporate social responsibility, firm size, to the value of the company through the financial performance of no significant impact. Therefore, the three did not mediate financial performance affects the value of the company 3) corporate governance does not affect the company’s financial performance and value. As for the indirect effect of the test showed that corporate governance, corporate social responsibility, firm size, to the value of the company through the financial performance of no significant impact. Therefore, the three did not mediate.
EFFICIENCY ANALYSIS OF BANK BUMN BUKU EMPAT AND ITS DETERMINANT IN INDONESIA Nasution, Sahruddin; Siregar, Hermanto; Novianti, Tanti
Jurnal Aplikasi Manajemen Vol. 18 No. 1 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.01.09

Abstract

Efficiency is an important indicator needed by a bank to survive in tight competition, change in consumer behavior, and increase economic cooperation among countries. The objective of this study was to analyze the efficiency of BUMN Bank of BUKU Empat and its determinants. The method used to analyze the efficiency was the Data Envelopment Analysis (DEA) by Variable Return to Scale (VRS) Approach. Besides, the analysis of its determinants used Data Panel regression. During the research periods, several findings were provided. Firstly, Bank BRI has resulted in the highest score of efficiency. Secondly, the results of data panel regression suggested that Loan to Deposit Ratio (LDR), the share of the deposit (PDPK), Return on Asset (ROA), Exchange Rate (ER), and GDP Growth (GDP) were positively related to. Capital Adequacy Ratio (CAR), Total Asset (TA), and Inflation (INF) were negatively related. The future studies suggested to use a more extended data period and compared with banks in countries that have the same economic character.
HOW ERGONOMIC FACTORS CONTRIBUTE TO EMPLOYEES' PERFORMANCE Masterizki, Hanantya Gilang; Armanu, Armanu; Irawanto, Dodi Wirawan
Jurnal Aplikasi Manajemen Vol. 17 No. 2 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.02.05

Abstract

The objective of this article is to explain how ergonomic factors such as lighting, temperature, noise, and computer's monitor can contribute to employees' performance. This study took place in Graduate and Post-graduate Program (Pascasarjana) of Faculty of Economics and Business, University of Brawijaya. Ten informants that work as an employee in the faculty were involved in this research. Using an in-depth interview with those informants, the researcher found that ergonomic factors did contribute to the employee's performance. We found that a comfortable room with adequate lighting, pleasant temperature, minimum noise, and the appropriate monitor can ensure employees' comfortability in their workplace, which will also enhance their performance. Most of the employees admit that they already satisfied with what their work has to offer. These findings correlate with six indicators of performance, where quality and quantity were achieved, every job was completed on time, all facilities were able to be utilized, and all employees were able to perform team works to get the job done, without the need of being supervised. We, as a researcher, suggest that every organization should manage their working environment to become as ergonomic as possible, so that their employees may achieve higher performance.
THE INFLUENCE OF BRAND IMAGE ON SATISFACTION TO IMPROVE CUSTOMER RETENTION TOWARDS BATIK KERIS IN MALANG CITY Puspaningrum, Astrid
Jurnal Aplikasi Manajemen Vol. 18 No. 1 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.01.14

Abstract

The purpose of this study is to analyze the role of customer satisfaction as a mediator of the influence of brand image on customer retention of Batik Keris in Malang. The approach used in this research was positivism (quantitative). The population of this study was the customers of Batik Keris in Malang City, with a total sample of 50 customers in Malang City. The data obtained were analyzed using Path Analysis. The results showed that brand image directly affects the customer satisfaction of Batik Keris. Customer satisfaction directly affects customer retention of Batik Keris, and customer satisfaction mediates the influence of brand image and customer retention towards Batik Keris. Therefore, customer retention will be high if the brand image that is highlighted by Batik Keris can satisfy the customers.
COGNITIVE-AFFECTIVE ASPECTS OF FORMING BRAND LOYALTY Shanti, Mardhatillah; Sunaryo, Sunaryo; Rofiq, Ainur
Jurnal Aplikasi Manajemen Vol. 17 No. 2 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.02.10

Abstract

This study has the aims to determine both direct and indirect effects of brand experience, brand satisfaction, brand love dan brand loyalty to Wardah cosmetic's consumers in Malang City. 160 samples were taken by using the nonprobability approach with purposive sampling technique. Data was collected through questionnaires and analyzed using SmartPLS 3.0. Respondents were above 15 years of age and had bought and used Wardah cosmetics more than once. The result found that brand experience has no significant effect on brand loyalty. Furthermore, brand satisfaction and brand love are found as a full mediation to the effect of brand experience on brand loyalty. For further research are recommended to use more than one cosmetic brand as the object of the research, to provide more representative results.

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