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KOMPARASI HARGA TERHADAP HARGA APLIKASI OJEK ONLINE Andry, Johanes Fernandes; Bernanda, Devi Yurisca; Lee, Francka Sakti; Christianto, Kevin; Setiawan, Selly
Infotech: Journal of Technology Information Vol 10, No 2 (2024): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v10i2.329

Abstract

The development of digital technology has changed people's habits, including in the use of online transportation. Innovation in online transportation services makes it easier for consumers and drivers to find each other's locations find out the driver's identity, vehicle type, and save time. However, competition between online transportation applications often makes consumers compare prices from one platform to another manually. This is time-consuming and makes consumers prefer applications that offer cheaper prices, even though it requires more effort. This study is a price comparison system based on Progressive Web Apps (PWA) that allows consumers to compare prices from several online transportation applications more efficiently. This PWA-based system can be accessed via desktop or mobile devices, providing greater ease of access. In developing this system, the Waterfall method is used, where users are involved from the early stages to provide feedback so that the system can be adjusted to their needs. Comparative analysis is carried out to find similarities and differences in prices between online transportation applications. This study focuses on two main problems: how to design a website that is connected to various online transportation applications, and how the price comparison system works efficiently. The purpose of this study is to provide a solution for consumers who often compare prices between platforms manually, as well as to form a PWA-based price comparison system that facilitates access via mobile devices. The benefits of this research include increasing efficiency for consumers in choosing online transportation services, as well as encouraging healthier competition between online transportation companies through more competitive price offers. The implementation of responsive PWA to compare prices in real-time, provides a better and more efficient user experience. ABSTRAKPerkembangan teknologi digital telah mengubah kebiasaan masyarakat, termasuk dalam penggunaan transportasi online. Inovasi dalam layanan transportasi online memudahkan konsumen dan pengemudi dalam saling menemukan lokasi, mengetahui identitas pengemudi, jenis kendaraan, serta menghemat waktu. Namun, persaingan antar aplikasi transportasi online sering kali membuat konsumen membandingkan harga dari satu platform ke platform lainnya secara manual. Hal ini memakan waktu dan membuat konsumen lebih memilih aplikasi yang menawarkan harga lebih murah, meskipun membutuhkan usaha lebih. Penelitian ini mengembangkan sebuah sistem komparasi harga berbasis Progressive Web Apps (PWA) yang memungkinkan konsumen untuk membandingkan harga dari beberapa aplikasi transportasi online dengan lebih efisien. Sistem berbasis PWA ini dapat diakses melalui desktop maupun perangkat mobile, memberikan kemudahan akses yang lebih luas. Dalam pengembangan sistem ini, digunakan metode Waterfall, di mana pengguna terlibat sejak tahap awal untuk memberikan umpan balik sehingga sistem dapat disesuaikan dengan kebutuhan mereka. Analisis komparatif dilakukan untuk menemukan persamaan dan perbedaan harga antar aplikasi transportasi online. Penelitian ini berfokus pada dua masalah utama: bagaimana merancang sebuah website yang terhubung dengan berbagai aplikasi transportasi online, dan bagaimana sistem komparasi harga bekerja secara efisien. Tujuan penelitian ini adalah memberikan solusi bagi konsumen yang kerap kali membandingkan harga antar platform secara manual, serta membentuk sistem komparasi harga berbasis PWA yang memudahkan akses melalui perangkat mobile. Manfaat dari penelitian ini meliputi peningkatan efisiensi bagi konsumen dalam memilih layanan transportasi online, serta mendorong persaingan yang lebih sehat antar perusahaan transportasi online melalui penawaran harga yang lebih kompetitif. Penerapan PWA yang responsif untuk membandingkan harga secara real-time, memberikan pengalaman pengguna yang lebih baik dan efisien.
Application-based Elementary Schools Interactive Education Platform Analysis and Design Felix, Antonius; Bernanda, Devi Yurisca; Kembau, Agung Stefanus; Effendy, Filberth; Nathaniel, Regan
IAIC Transactions on Sustainable Digital Innovation (ITSDI) Vol 6 No 2 (2025): April
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/itsdi.v6i2.684

Abstract

The rapid digital transformation fueled by widespread Internet use has significantly impacted education. As of April 2023, there are over 5.18 billion Internet users worldwide, necessitating innovative educational solutions. This study analyzes and designs an interactive educational platform tailored for elementary students aged 7-12, employing technologies such as Artificial Intelligence (AI) and Augmented Reality (AR) to enhance learning. The platform emphasizes user-friendly interfaces and engaging content to boost children's motivation and participation. Despite the potential of digital educational tools, challenges such as unequal access to technology, screen addiction, and the need for improved digital literacy persist. This study addresses these issues by proposing a platform that provides equitable access and delivers high-quality, safe, and educationally rich content. The design process involved a literature review, iterative user interface development, and collaboration with educational professionals to meet the specific needs of young users. By integrating interactive multimedia and contemporary interface technologies, the platform offers a personalized and differentiated learning experience beyond traditional methods. The study highlights the significant potential of digital learning tools in improving education quality for children while addressing access and security challenges. Ultimately, this research aims to develop effective educational technologies that support sustainable education for young learners in the digital age.
What Drives the Adoption of Virtual Influencers in Indonesia? A TAM2 Perspective on Social Influence and Cognitive Absorption Kembau, Agung Stefanus; Bernanda, Devi Yurisca; Kumaat, Arief Perdana; Doa, Fidelia Novena
Economics and Digital Business Review Vol. 6 No. 1 (2025): Agustus - January
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rise of Virtual Influencers (VIs) in digital marketing has revolutionized the way brands engage with consumers, yet the underlying factors that drive their adoption and interaction remain largely unexplored, particularly in emerging markets such as Indonesia. This study delves into the Behavioral Intention to Use (BIU) Virtual Influencers, applying the Technology Acceptance Model 2 (TAM2) to identify key determinants like Perceived Usefulness (PU), Perceived Ease of Use (PEOU), Social Influence (SI), and Facilitating Conditions (FC). Furthermore, the research investigates the mediating roles of Attitude Toward Using (ATU) and Cognitive Absorption (CA). Through an online survey of 198 Indonesian social media users familiar with AI applications, the results reveal that PU and PEOU directly influence ATU, which in turn significantly shapes BIU. SI and FC exert both direct and indirect effects via ATU and CA. These findings highlight the critical role of cognitive and social factors in driving consumer engagement with VIs in Indonesia, offering valuable insights for businesses aiming to capitalize on this emerging trend. The study extends traditional technology adoption models, calling for further exploration of cultural dynamics and long-term impacts on consumer behavior.
LITERASI DIGITAL DAN KEWIRAUSAHAAN: MEMPERSIAPKAN GENERASI MUDA MENGHADAPI TANTANGAN BISNIS DIGITAL Felix, Antonius; Sutrisno, Julius; Bernanda, Devi Yurisca; Makarawung, Reynard J.N.; Kembau, Agung Stefanus; Hong, Kristy
Jurnal Pengabdian dan Kewirausahaan Vol 9, No 1 (2025): Jurnal Pengabdian dan Kewirausahaan
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jpk.v9i1.8245

Abstract

The integration of digital literacy in secondary education is vital for fostering students' entrepreneurial skills. The Community Service Program (PKM) "Dream Business" at SMK Permata Indah and SMAK Diakonia aimed to enhance digital literacy and entrepreneurship among students and teachers, with a focus on digital marketing. Using a mixed-method approach (quantitative and qualitative), the program evaluated the effectiveness of the training. Results showed an improvement in participants' understanding, with average positive ratings for educational aspects (3.5) and objectives (3.4), though transparency needed improvement (3.2). The program emphasized TikTok as a marketing tool but also highlighted the need for a broader understanding of digital transformation and data analysis. While participants were introduced to digital tools for marketing, the primary focus remained on leveraging social media, particularly TikTok, for product promotion. This approach differed slightly from literature that stresses the importance of critical evaluation of digital content and the creation of educational, not just commercial, content. The activity prioritized practical social media marketing over broader digital business transformation, leaving gaps in critical content evaluation and advanced data analysis skills. Moving forward, similar programs should deepen material on critical content evaluation, digital analysis tools, and the integration of technology in overall business management. This will ensure participants gain not only digital marketing skills but also a comprehensive understanding of how technology can transform all aspects of business. Such an approach will better prepare the younger generation to face innovative and sustainable digital business challenges.
PENINGKATAN KINERJA PERUSAHAAN EKSPEDISI MUATAN KAPAL LAUT DENGAN APLIKASI SEA LOGISTIC SYSTEM Bernanda, Devi Yurisca; Loisa, Julia
Simetris: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer Vol 11, No 2 (2020): JURNAL SIMETRIS VOLUME 11 NO 2 TAHUN 2020
Publisher : Fakultas Teknik Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/simet.v11i2.5326

Abstract

Saat ini pengusaha sedang giatnya dalam meningkatkan kinerja dan produktivitas serta daya saing di pasar internasional, oleh sebab itu kegiatan eksport didalam negeri harus dapat ditingkatkan, untuk mewujudkan kemandirian ekonomi domestik, sesuai dengan Nawa Cita Presiden Jokowi dalam mendukung industri 4.0. Salah satu yang menunjang kegiatan tersebut adalah perusahaan di bidang Freight forwarding, adalah perusahaan yang bergerak di bidang jasa pelayanan pengurusan atas seluruh kegiatan yang diperlukan bagi terlaksananya pengiriman, pengangkutan dan penerimaan barang. Perusahaan jasa ekspedisi yang melayani pengiriman barang melalui jalur laut tergabung dalam EMKL atau Ekspedisi Muatan Kapal Laut, dimana didalamnya terdapat perusahaan-perusahaan jasa ekspedisi yang rata-rata memiliki banyak pengalaman di bidang jasa logistik. Alasan utama dipilihnya EMKL yaitu mendapat respon yang baik terutama perusahaan yang sering mendistribusikan barang ke tempat lain menggunakan jalur laut agar lebih efektif dari sisi biaya dan kapasitas barang.
Social and Emotional Drivers of Engagement with AI Virtual Influencers: A Qualitative Study in Indonesia Kembau, Agung Stefanus; Bernanda, Devi Yurisca; Kumaat, Arief Perdana; Lendo, Fresi Breatrix; Doa, Fidelia Novena
Milestone: Journal of Strategic Management Vol 5. No. 2 September 2025
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v5i2.9852

Abstract

The growing presence of AI-powered virtual influencers (VIs) on social media has introduced new dynamics in digital marketing, yet little is known about how consumers in emerging markets perceive and respond to these synthetic personas. This study investigates the factors that shape consumer acceptance of virtual influencers in Indonesia, focusing on the interrelationship between social influence, performance expectancy, emotional resonance, and willingness to engage. Employing a qualitative research design, 25 in-depth semi-structured interviews with Indonesian consumers aged 18–35 were conducted, reaching thematic saturation. Thematic analysis was conducted using NVivo 14, integrating both deductive and inductive coding strategies. Findings reveal four major themes and twelve subthemes: (1) social influence functions as a cultural endorsement mechanism, shaping normative beliefs; (2) performance expectancy is driven by informational credibility, entertainment value, and behavioral consistency; (3) emotional resonance—expressed through perceived authenticity and psychological comfort—is central to consumer attachment; and (4) willingness to use VIs is closely linked to digital identity projection and contextual social legitimacy. A clear majority of participants (around four out of five) described positive evaluations of VIs, while a minority expressed skepticism and emotional discomfort, highlighting ethical and psychological boundaries in AI–human interaction. The study contributes to a deeper understanding of how social and emotional mechanisms converge in shaping digital consumer behavior, offering practical insights for marketers and advancing theory on technology acceptance in culturally nuanced settings.
Performance or Pleasure: Which Counts More for Virtual-Influencer Adoption in Indonesia? Kinerja atau Kenikmatan: Mana yang Lebih Penting dalam Penerapan Influencer Virtual di Indonesia? Kembau, Agung Stefanus; Pangaribuan, Christian Haposan; Kumaat, Arief Perdana; Bernanda, Devi Yurisca; Doa, Fidelia Novena
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 2 (2025): September: JBMP Vol.11 No. 2 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i2.2168

Abstract

In mobile-first collectivistic markets such as Indonesia, research has not yet clarified how consumers respond to virtual influencers (VIs), AI-driven characters that sell, entertain, and chat in parasocial spaces. Filling this gap is important because Indonesia is projected to become Asia’s fastest-growing e-commerce arena, valued at roughly ninety-five billion US dollars. We adapted the Artificial Intelligence Device Use Acceptance (AIDUA) model and surveyed 235 Instagram users aged 18 to 35 years who follow at least one VI. After pretesting, the final PLS-SEM model satisfied all reliability (CR ≥ 0.89) and convergent validity (AVE ≥ 0.73) thresholds and explained 37 percent of the variance in willingness to accept VIs. Positive emotion emerged as the strongest driver (β = 0.51, p < 0.001). Performance expectancy showed both a direct effect (β = 0.12, p < 0.05) and an indirect effect through emotion, whereas effort expectancy influenced acceptance solely through emotion. Perceived risk and social influence were not significant, confirming that feeling rather than function guides VI persuasion among young Indonesians. Brands should therefore pair clear decision support cues with local humor, everyday Bahasa, and low-friction interfaces to spark joy and reduce novelty skepticism, a strategy likely to accelerate VI adoption in other collectivistic mobile-centric economies.
Audit Sistem Jubelio Pada Perusahaan Peralatan Elektronik Menggunakan Domain Service Design ITIL V3 Bernanda, Devi Yurisca; Widjaja, Michelle Disa; Sutria, Kevin; Rahman, Muhammad Ryo; Andry, Johanes Fernandes
JURNAL FASILKOM Vol. 13 No. 3 (2023): Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer)
Publisher : Unversitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jf.v13i3.5978

Abstract

Electronic equipment companies in Jakarta have used information technology (IT) for daily operational activities, the IT used is an application or Jubelio system to support the smooth running of the organization in supporting its business needs, with the help of this IT equipment it is hoped that it will improve its service both internally such as employees and management as well as external customers, namely. Because the system has been implemented for so long, an audit of the application is needed using the ITIL V3 standard. This standard is used to see the extent of IT's success in carrying out its functions and will also carry out a design review of additions to the Jubelio system. This service helps companies gain a better understanding of the need for additional features for applications, and the future challenges faced by users at the company. Of course, this all involves users within the organization in the design process. The final result of the Jubelio application audit is that the company received recommendations from researchers, namely improving IT services even better, showing that Service Catalog Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, and Supplier Management is at the current level of 1.43 to 2.75, from the expected level of 3.00 with a gap between 0.25 to 1.67.
APLIKASI INFORMASI UKM PADA UNIVERSITAS DI JAKARTA UTARA Christianto, Kevin; Budiyantara, Agus; Lee, Francka Sakti; Andry, Johanes Fernandes; Bernanda, Devi Yurisca; Ananda, Deah
Infotech: Journal of Technology Information Vol 11, No 1 (2025): JUNI
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i1.341

Abstract

Limited access to information about Student Activity Unit (UKM) activities and achievements is often an obstacle for students, especially new students, to be actively involved in campus activities. This study aims to develop an UKM Information Application to provide an integrated platform that makes it easier for students at universities in North Jakarta to access UKM information. This application is designed using the Scrum method, with iterative stages that include user needs analysis, development of key features such as delivery of activity information, event notifications, and documentation of UKM achievements, and evaluation through sprint reviews. The use of this application is expected to increase information transparency, facilitate communication between members, and encourage student participation in UKM activities. The results of the study are in the form of a digital-based information application that can strengthen UKM management and communication effectively and efficiently, supporting the modernization of information systems in higher education.
ANALISIS DAN EVALUASI MANAJEMEN RITEL BERDASARKAN KERANGKA KERJA COBIT 5 Bernanda, Devi Yurisca; Andry, Johanes Fernandes
Infotech: Journal of Technology Information Vol 11, No 2 (2025): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i2.569

Abstract

Many retail stores still face challenges in data management, services, and risk control, impacting operational effectiveness and competitiveness. The COBIT 5 framework offers a comprehensive approach to assessing, controlling, and improving information technology governance to align with business objectives. The application of COBIT 5 in the retail sector is relatively rare, despite the fact that this sector has different operational dynamics than other industries. Therefore, this study focuses on the analysis and evaluation of retail management using the COBIT 5 framework to identify the level of governance maturity and provide applicable improvement recommendations. The research method stages include: (a) literature review on COBIT 5 and IT governance practices in the retail industry; (b) identification of COBIT 5 domains relevant to the retail management context; (c) data collection through interviews, observations, and questionnaires with retail management and staff; (d) maturity level analysis based on the COBIT 5 framework; and (e) preparation of recommendations for improving retail management based on IT governance. The retail management evaluation in this study uses the COBIT 5 framework that focuses on the Align, Plan, and Organize (APO) domains, namely APO11 Manage Quality and APO12 Manage Risk. The assessment of the APO11 and APO12 capability levels was conducted to evaluate the implementation of quality management in the division. The results of the quality management measurement in this division reached level 2 (Manage Processes). Recommendations have been compiled that can be implemented by this division so that the APO11 and APO12 capability levels reach the desired level, namely level 3 (defined process), so that they can support the company's business processes in terms of information technology.