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All Journal JAM : Jurnal Aplikasi Manajemen Binus Business Review Procuratio : Jurnal Ilmiah Manajemen Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis Bansi (Jurnal Bisnis Manajemen Akuntansi) PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING Luxury: Landscape of Business Administration Journal of Entrepreneurial and Business Diversity JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Onny Setyawan
Institut Bisnis Dan Teknologi Pelita Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Analisis Pengaruh Persepsi Harga, Kualitas Pelayanan dan Kepercayaan Terhadap Loyalitas Pelanggan Pada Transportasi Online (Studi Kasus Pada Pengguna Gojek di Pekanbaru) Rahman, Sarli; Rika, Rika; Santoso, Pamuji Hari; Setyawan, ‪Onny
Jurnal BANSI - Jurnal Bisnis Manajemen Akutansi Vol. 2 No. 1 (2022)
Publisher : Yayasan Rahmatan Fidunya Wal Akhirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (367.121 KB) | DOI: 10.58794/bns.v2i1.73

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Persepsi Harga, Kualitas Pelayanan, Kepercayaan terhadap Loyalitas Pelanggan pada transportasi online. Objek penelitian ini pada pengguna gojek di Pekanbaru. Teknik pengambilan sampel menggunakan non-probability sampling metode Convenience Sampling. Jumlah sampel yang digunakan dalam penelitian ini adalah 218 responden. Metode analisa yang digunakan dalam penelitian ini dengan model regresi linier berganda. Hasil penelitian menunjukkan bahwa : Persepsi Harga berpengaruh positif dan signifikan terhadap Loyalitas Pelanggan, Kualitas Pelayanan berpengaruh negatif dan tidak signifikan terhadap Loyalitas Pelanggan, Kepercayaan berpengaruh positif dan signifikan terhadap Loyalitas Pelanggan.
THE IMPACT OF THE QUALITY OF DIGITAL SITES AND SERVICES ON E-TRUST AND E-COMMERCE CONSUMERS' REPURCHASE INTENTION IN PEKANBARU Bord Nandre Aprila; Verina Saputri Gultom; Sarli Rahman; Onny Setyawan
Procuratio : Jurnal Ilmiah Manajemen Vol 13 No 2 (2025): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v13i2.5072

Abstract

This study aims to examine and analyze the influence of website quality and e-service quality on e-trust and repurchase intention on e-commerce platforms in Pekanbaru City. The objects in this study were e-commerce consumers domiciled in Pekanbaru, with a total of 200 respondents. Data were collected through questionnaires and analyzed using the Structural Equation Modeling (SEM) method with the help of SPSS software version 21.0 and SmartPLS version 4.1.0. The results of the study indicate that: (1) website quality does not have a significant influence on e-trust; (2) e-service quality has a positive and significant influence on e-trust; (3) website quality does not have a significant influence on repurchase intention; (4) e-service quality has a significant influence on repurchase intention; and (5) e-trust has a significant influence on repurchase intention. Penelitian ini bertujuan untuk mengkaji dan menganalisis pengaruh kualitas situs web serta kualitas layanan elektronik (e-service quality) terhadap kepercayaan elektronik (e-trust) dan niat pembelian ulang pada platform e-commerce di Kota Pekanbaru. Objek dalam penelitian ini adalah konsumen e-commerce yang berdomisili di Pekanbaru, dengan jumlah responden sebanyak 200 orang. Data dikumpulkan melalui penyebaran kuesioner dan dianalisis menggunakan metode Structural Equation Modelling (SEM) dengan bantuan perangkat lunak SPSS versi 21.0 dan SmartPLS versi 4.1.0. Hasil penelitian menunjukkan bahwa: (1) kualitas situs web tidak memiliki pengaruh yang signifikan terhadap e-trust; (2) kualitas layanan elektronik berpengaruh positif dan signifikan terhadap e-trust; (3) kualitas situs web tidak berpengaruh secara signifikan terhadap niat pembelian ulang; (4) kualitas layanan elektronik memberikan pengaruh signifikan terhadap niat pembelian ulang; dan (5) e-trust berpengaruh secara signifikan terhadap niat pembelian ulang.
Relevansi Ajaran Siddhartha Gautama tentang Pengelolaan Harta, Meningkatkan Literasi Keuangan Umat Muda Wily Andresen; Wilson Tang; Yuni Friska; Romeo Sangputra; Onny Setyawan
JUDIKAT: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2026): JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

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Abstract

This study aims to examine the relevance of Siddhartha Gautama's teachings on wealth management in improving the financial literacy of the younger generation, particularly at the Dharma Loka Temple in Pekanbaru. The research background is based on the gap between financial literacy and financial inclusion levels in Indonesia, as well as the importance of developing the younger generation to manage their finances wisely in the modern era. The method used was a Community Service activity through seminars, lectures, and practical training conducted face-to-face. The material presented covered basic financial management concepts, simple financial record-keeping, the use of digital technology, and financial management based on Buddhist teachings, particularly the Sigalovada Sutta, which emphasizes the wise distribution of wealth. The results of the activity showed an increase in participants' understanding, awareness, and a change in mindset regarding the importance of planned financial management. Participants also began to understand the importance of distinguishing between needs and wants and showed interest in utilizing digital technology for financial management. Overall, this activity made a positive contribution as an initial step in improving the financial literacy of the younger generation based on Buddhist values. Keywords: financial literacy, wealth management, Buddhism, young generation, community service
The Effect of the Work Environment, Work Motivation and Work Stress on Employee Work Productivity at Pt. Mitra Angkutan Sejati Pekanbaru Suhardjo, Suhardjo; Angelica, Angelica; Renaldo, Nicholas; Nyoto, Nyoto; Setyawan, Onny; Jahrizal, Jahrizal
Journal of Entrepreneurial and Business Diversity Vol. 4 No. 3 (2026): Journal of Entrepreneurial and Business Diversity (July-September)
Publisher : PT. Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jebd.v4i3.411

Abstract

Purpose:This study aims to determine the influence of the work environment, work motivation and work stress on the work productivity of PT. Mitra Angkutan Sejati Pekanbaru.Methodology:The population that participated in this study was all employees totaling 120 people. The sampling technique uses the census method. The analytical methods used in this study are preliminary tests, classical assumption tests, model feasibility tests, multiple linear regression analysis and so on using the help of SPSS software.Findings:The results showed that the variables of work environment, work motivation, and work stress had a significant positive effect on work productivity of PT. Mitra Angkutan Sejati Pekanbaru.Implication:Implikasi berdasarkan hasil penelitian ini, ditemukan bahwa lingkungan kerja, motivasi kerja, dan stres kerja memiliki pengaruh terhadap produktivitas karyawan di PT. Mitra Angkutan Sejati Pekanbaru.
Co-Authors Achmad Tavip Junaedi Amries Rusli Tanjung Angelica, Angelica Aprila, Bord Nandre Bord Nandre Aprila Chandra, Jennifer Estu, Ahmad Zulkarnaen Evelyn Wijaya Fadrul, Fadrul Fitriyani Fitriyani Fransisca, Luciana Gusrio Tendra Jahrizal Mimelientesa Irman Miran, Ikas Nicholas Renaldo Novi Novi Novitriansyah, Bob Nyoto Nyoto, Nyoto Okalesa Okalesa Pujiono Pujiono Rahman, Sarli Rika, Rika Romeo Sangputra Santoso, Pamuji Hari Sarli Rahman Sri Indrastuti Suhardjo Suhardjo Suhardjo Syahputra, Hidayat Verina Saputri Gultom Veriska, Veriska Veronica, Kristy Wilson Tang Wily Andresen Yeni Yeni Yulianty Yulianty Yuni Friska