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All Journal Jurnal Bisnis Dan Kajian Strategi Manajemen Ekombis: Jurnal Fakultas Ekonomi Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Nusantara Hasana Journal Jurnal Ilmiah Teunuleh: The International Journal of Social Sciences International Journal of Social Service and Research juremi: jurnal riset ekonomi JURNAL PENGABDIAN AGRO AND MARINE INDUSTRY Journal of Artificial Intelligence and Digital Business Indonesian Journal Economic Review (IJER) Jurnal Global Futuristik : Kajian Ilmu Sosial Multidisipliner MULTIPLE: Journal of Global and Multidisciplinary Cendekia Inovatif Dan Berbudaya : Jurnal Ilmu Sosial Dan Humaniora Jurnal Intelek Dan Cendikiawan Nusantara Jurnal Intelek Insan Cendikia Jurnal Ragam Pengabdian Jurnal Ilmiah Ekonomi Terpadu Ekopedia: Jurnal Ilmiah Ekonomi Jurnal Ilmu Sosial dan Humaniora Indonesia Economic Journal Jurnal Ilmiah Ekonomi dan Manajemen Indonesia
Jalil, Ivon
Universitas Teuku Umar
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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The Effect of Work-Life Balance on Workers in Nagan Raya District Meriyana Meriyana; Hamdi Hermen; Muhammad Rahmat Hidayat; Ivon Jalil; Rusdi Rusdi
Jurnal Intelek Insan Cendikia Vol. 3 No. 7 (2026): JULI 2026
Publisher : PT. Intelek Cendikiawan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of Time Balance (X1), Involvement Balance (X2), and Satisfaction Balance (X3) on Work Life Balance (Y) among employees in Nagan Raya Regency. The research employs a quantitative correlational approach to examine the relationships between variables. The study sample consisted of 384 respondents, determined using Cochran’s formula and selected through a stratified random sampling technique. Data were collected through questionnaires, and data analysis was conducted using multiple linear regression with the assistance of SPSS software. The results indicate that, partially, Time Balance (X1), Involvement Balance (X2), and Satisfaction Balance (X3) have a positive and significant effect on Work Life Balance (Y), with significance values of 0.000 < 0.05. Simultaneously, the three independent variables significantly contribute to Work Life Balance, with a coefficient of determination (R²) of 0.808, meaning that 80.8% of the variation in Work Life Balance can be explained by these three variables, while the remaining 19.2% is influenced by other factors outside the research model, such as organizational support, company policies, individual characteristics, and employees’ psychological and social factors. The findings emphasize the importance of effective time management, involvement in social roles, and satisfaction with the balance between work and personal life in enhancing employees’ Work Life Balance.
Internal Audit Function and Good Corporate Governance as Determinants of Fraud Prevention in Islamic Banking: A Case Study of Bank Syariah Indonesia Banda Aceh Evy Iskandar; Ayumiati; Muhammad Farhan; Akmal Riza; Ivon Jalil
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.602

Abstract

This study examines the influence of the internal audit function and Good Corporate Governance (GCG) on fraud prevention within an Islamic banking institution. Employing a quantitative research design with multiple linear regression analysis, data were collected from employees of Bank Syariah Indonesia Banda Aceh through structured questionnaires. The findings reveal that both internal audit and GCG have a positive and statistically significant effect on fraud prevention, both partially and simultaneously. Among the two variables, GCG demonstrates a more dominant contribution in strengthening fraud prevention mechanisms. These results indicate that effective governance structures, supported by risk-based internal audit practices, enhance the bank’s fraud risk management system. This study contributes to the growing body of literature on fraud prevention, particularly within the context of Islamic banking institutions.
Pengaruh Experience Dan Brand Quality Terhadap Loyalitas Pelanggan: Studi Kasus Pada Raja Buah Meulaboh T. Haris Agus Nandar; Ivon Jalil
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/nkhw0c11

Abstract

Penelitian ini untuk melihat Pengaruh Experience Dan Brand Quality Terhadap Loyalitas Pelanggan: Studi Kasus Pada Raja Buah Meulaboh. Metode yang digunakan didalam penelitian ini adalah metode regresi linear berganda. Populasi didalam penelitian ini tidak diketahui dikarenakan konsumen yang berada di Raja Buah Meulaboh tidak mendata berapa jumlah konsumen tetap dan tidak tetap pada objek tersebut dengan jumlah sampel sebanyak 100 responden. Hasil penelitian didapatkan bahwa variabel pengalaman pelanggan (Experience) dan kualitas merek (Brand Quality) berpengaruh signifikan terhadap loyalitas pelanggan (Y). Hal ini terlihat dari hasil uji F yang menunjukkan bahwa kedua variabel independen ini secara bersama-sama menjelaskan sebagian besar variasi dalam loyalitas pelanggan. Pengalaman yang menyenangkan dan kualitas merek yang baik saling melengkapi dalam menciptakan hubungan yang kuat antara pelanggan dan Raja Buah Meulaboh, yang pada akhirnya meningkatkan loyalitas pelanggan.
Perbandingan Perceived Service Quality PT. Pos Indonesia, JNT dan JNE pada Pengguna Layanan Logistik Kecamatan Johan Pahlawan Kabupaten Aceh Barat Safina Yulia; Ivon Jalil; Chairiyaton Chairiyaton
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/g8s63p74

Abstract

This study aims to identify and analyze the comparison of perceived service quality among three courier service companies, namely PT. Pos Indonesia, JNT, and JNE, in Johan Pahlawan District, West Aceh Regency. The method used is quantitative with a comparative quantitative approach. Data were collected through a Likert scale (1–5) questionnaire from 96 respondents who had used services from the three companies. Validity and reliability tests were conducted to ensure the research instrument was appropriate. The data were then analyzed using one-way ANOVA and Post Hoc Bonferroni tests. The results indicate a significant difference in perceived service quality among the three companies (p = 0.000 < 0.05). JNT obtained the highest average score, followed by JNE, while PT. Pos Indonesia received the lowest. The Post Hoc test results showed that all pairwise comparisons (JNT vs. JNE, JNT vs. PT. Pos Indonesia, and JNE vs. PT. Pos Indonesia) had significant differences. These findings align with the Logistics Service Quality (LSQ) theory, which emphasizes the importance of effective logistics services in shaping customer perceptions. This research implies that logistics service providers must continuously improve service quality based on customer needs and expectations, particularly in aspects such as delivery speed, clarity of information, and complaint handling. For PT. Pos Indonesia, these findings can serve as a foundation for evaluating and enhancing competitiveness in an increasingly competitive logistics market.
Pengaruh Servicescape Terhadap Repurchase Intention dengan Customer Satisfaction sebagai Variabel Mediasi pada Chili Pade Coffee, Bakery & Eatery Meulaboh Aceh Barat Nur Rahmi; Ivon Jalil; Rusdi Rusdi
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 3 (2026): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/saq3kp98

Abstract

This study aims to analyze the effect of Servicescape on Repurchase Intention with Customer Satisfaction as a mediating variable among consumers of Chili Pade Coffee, Bakery & Eatery. This research is motivated by the importance of the physical environment in creating Customer Satisfaction and encouraging Repurchase Intention in the culinary industry. The research method used is a quantitative method with an associative approach. Data collection was carried out through questionnaires distributed to 96 respondents who were consumers of Chili Pade Coffee, Bakery & Eatery Meulaboh Aceh Barat. The data analysis technique used Structural Equation Modeling (SEM) based on Partial Least Square (PLS) with the assistance of SmartPLS 4 software. The results showed that Servicescape had a positive and significant effect on Customer Satisfaction with a t-statistics value of 5.738 and a p-values value of 0.000. Customer Satisfaction also had a positive and significant effect on Repurchase Intention with a t-statistics value of 5.487 and a p-values value of 0.000. In addition, Servicescape had a positive and significant effect on Repurchase Intention with a t-statistics value of 2.324 and a p-values value of 0.020. The mediation test results showed that Customer Satisfaction was able to mediate the effect of Servicescape on Repurchase Intention positively and significantly with a t-statistics value of 3.802 and a p-values value of 0.000. Therefore, the better the Servicescape provided, the higher the Customer Satisfaction and Repurchase Intention of consumers at Chili Pade Coffee, Bakery & Eatery.
Pengaruh Brand Image, Brand Trust dan Electronic Word of Mouth terhadap Keputusan Konsumen Menggunakan Jasa Service di PT. Dunia Barusa Meulaboh Marsya Sofina Delfi; Ivon Jalil; Rusdi Rusdi; Cut Mega Putri; Chairiyaton Chairiyaton
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.11657

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh brand image, brand trust, dan electronic word of mouth (E-WoM) terhadap keputusan konsumen dalam menggunakan jasa service di PT. Dunia Barusa Meulaboh. Persaingan yang semakin ketat pada industri jasa otomotif menuntut perusahaan untuk membangun citra merek yang kuat, meningkatkan kepercayaan konsumen, serta memanfaatkan ulasan positif di media digital guna mendorong keputusan penggunaan layanan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 263 responden yang dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui penyebaran kuesioner berbasis skala Likert dan dianalisis menggunakan metode regresi linier berganda untuk menguji pengaruh masing-masing variabel independen terhadap keputusan konsumen. Hasil penelitian menunjukkan bahwa secara parsial brand image, brand trust, dan electronic word of mouth berpengaruh positif dan signifikan terhadap keputusan konsumen dengan nilai signifikansi masing-masing sebesar 0,015; 0,000; dan 0,024. Secara simultan, ketiga variabel tersebut juga berpengaruh signifikan terhadap keputusan konsumen dengan nilai signifikansi sebesar 0,000. Nilai koefisien determinasi (R²) sebesar 0,361 menunjukkan bahwa 36,1% variasi keputusan konsumen dapat dijelaskan oleh ketiga variabel tersebut, sedangkan 63,9% sisanya dipengaruhi oleh faktor-faktor lain di luar model penelitian. Temuan ini mengindikasikan bahwa brand trust merupakan faktor yang paling dominan dalam memengaruhi keputusan konsumen, diikuti oleh brand image dan electronic word of mouth. Oleh karena itu, perusahaan perlu memperkuat kepercayaan pelanggan, mempertahankan citra merek yang positif, serta mendorong terciptanya ulasan positif di platform digital sebagai strategi untuk meningkatkan keputusan konsumen dalam menggunakan jasa service.
Co-Authors Akmal Riza Anjeli, Ainon astri nova yutika Aswin Nasution Ayu Fitriani Ayumiati Bagio, Bagio Chairiyaton Chairiyaton, Chairiyaton Cut Mega Putri Dewi Rani Dinda Mulia Sari Evy Iskandar Faizin, Rusdi Fitria Mandaraira Hamamah Hamamah Hamdi Harmen Hamdi Harmen Hamdi Hermen Irmalis, Amsal Leli Putri Ansari Liston Siringo Ringo M. Nazar Ali Mardaleta Mardaleta Marsya Sofina Delfi Meli Audia Fitri Meriyana Meriyana Misda Wati Muhammad Farhan Muhammad Rahmat Hidayat Muri Intan Lestari Muzakir Nailil Hamidi Nasution, Anisah Nila Trisna Nur Rahmi Nurul Alaina R, Siti Rahmah. Rahmat Wahyusa Raudhatul Khairia Raudhatun Nadiyah Reka Santi Riafatdiani Riafatdiani Riana Wandira Rusdi Rusdi Rusdi Rusdi Rusdi Rusdi Rusma Setiyana Safina Yulia Said Mahdani Salsabila Salsabila Sarah Khairunnisa Siti Nurmuslima Sri Handayani Sri Rosmiati Sani Sufriadi Sufriadi T. Haris Agus Nandar Tiara Indah Nirwana Wahyuningsih, Yayuk Eko Wandira, Riana Yasrizal Yulianda Yulianda Yulianda, Yulianda