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All Journal JURNAL HUBUNGAN INTERNASIONAL CITIZEN CHARTER JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Jurnal Administrasi Publik : Public Administration Journal Matra Pembaruan: Jurnal Inovasi Kebijakan Ganaya: Jurnal Ilmu Sosial dan Humaniora Journal of Public Administration Studies Jurnal Ilmu Pemerintahan Widya Praja Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Prima Abdika: Jurnal Pengabdian Masyarakat West Science Interdisciplinary Studies West Science Interdisciplinary Studies West Science Social and Humanities Studies Indonesian Journal of Public Administration Review Baileo: Jurnal Sosial Humaniora Socio-political Communication and Policy Review Populis: Jurnal Ilmu Sosial dan Ilmu Politik
I Putu Dharmanu Yudartha
Department Of Public Administration Udayana University
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Analisis Kualitas Pelayanan Publik Pada Pasien Peserta BPJS Studi Kasus RSU Puri Raharja Tahun 2016 Pratamawisadi, I Gede Aditya; Pascarani, Ni Nyoman Dewi; Yudartha, I Putu Dharmanu
CITIZEN CHARTER Vol 1 No 1 (2017)
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ABSTRACT     The BPJS program implemented in the Puri Raharja General Hospital was an effort from the government to equalize the health services. The objective was to find out the service quality for patients of BPJS participants in the case study of Puri Raharja General Hospital year 2016. Its research method was qualitative method by using data sources from primary data and secondary data. Its unit of analysis was looking for information regarding the analysis of public service quality on patients of BPJS. Informant determination technique used by the researchers used purposive sampling technique. Its data collection technique used by the researchers was interview and observation, while its technique to analyze the data was data reduction, data presentation, and draw the conclusion and result. This study used five dimensions tangible, reliability, responsiveness, assurance, empathy. The BPJS analysis program at Puri Raharja General Hospital seen from the overall aspects has been running well. The obstacle encountered in implementing BPJS Program was the lack of socialization from the BPJS parties about the service mechanism. It made the different perception between the hospital parties and patients of BPJS’ participants. Keywords: quality, public service, BPJS, five dimension
ANALISIS STRATEGI PENINGKATAN RETRIBUSI TEMPAT REKREASI DAN OLAHRAGA PADA OBYEK WISATA ALAM SIDAN KABUPATEN GIANYAR Laksmi Githa, Putu Diah; Supriliyani, Ni Wayan; Yudartha, I Putu Dharmanu
CITIZEN CHARTER Vol 1 No 2 (2018)
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ABSTRACT The purpose of this research was to identify the extent of the implementation of the strategy undertaken as well as efforts to design the strategy on the next program. The unit of analysis of this research was Tourism Office of Gianyar Regency and this research used descriptive qualitative method. The results of this study indicate that in the implementation of the strategy applied by the Tourism Office of Gianyar Regency in increasing recreation and sports retribution still experienced some obstacles, both in strategic planning and implementation in the field. This research produces alternative strategy of SO (Strengths-Opportunities) that is, develop tourist attraction owned, improve the utilization of IT as a means of providing tourist information, develop new tourism innovation, the development of local community industry in the path of tourism, environmental arrangement along the access of tourism, developing new marketing innovations, as well as improving the facilities and infrastructure of tourism objects. Keywords: Strategy, Recreation and Sports Retribution, Alam Sidan
Analisis Kinerja Dinas Pemadam Kebakaran Dalam Upaya Pencegahan dan Penanggulangan Bahaya Kebakaran (Studi Kasus Dinas Pemadam Kebakaran dan Penyelamatan Kabupaten Badung) Listusari, Ni Luh Putu; Yudartha, I Putu Dharmanu; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 2 (2018)
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ABSTRACT Fire disaster is a disaster that can happen anytime. Many factors cause the fire in the community . In order to reduce fire hazard, the optimal performance of an agency in handling fire problems is needed. Organizational performance is an overall organizational effectiveness for the defined needs of each group and improves the organization's ability to continually achieve its needs effectively. As well as the Fire Department of Badung Regency which tries to deal with the issue of fire with efforts to improve the better performance in the field of disaster prevention and handling. However, in the implementation there are still problems in the organization that resulted in less optimal achievement of the vision of the organization. The purpose of this research is to know the performance of Fire Department of Badung Regency in the effort of prevention and handling fire hazard. This research is descriptive qualitative research. The theory used in this research is performance theory which has six performance measurement indicators: input, process, output, outcome, benefit, impact. Based on the results of the research, the performance of the Fire Department of Badung Regency in the prevention and prevention of fire are still not running optimal. This is because there are still problems faced by Badung Fire Department which is still lack of human resources, lack of firefighting post. Keywords: Analysis, Performance, Organization, Fire Prevention and Respons
IMPLEMENTASI KEBIJAKAN PERATURAN DAERAH KABUPATEN TABANAN NOMOR 11 TAHUN 2012 TENTANG RENCANA TATA RUANG WILAYAH KABUPATEN TABANAN TAHUN 2012-2032 DALAM MENGENDALIKAN ALIH FUNGSI LAHAN SAWAH (STUDI KASUS KECAMATAN MARGA) Astrini Jeger, Kadek Mira; Yudartha, I Putu Dharmanu; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 2 No 02 (2018)
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ABSTRACT Marga District has good potential for the agricultural sector, however, there was aonversion of 190 ha of rice fields in 2016. It causes a discrepancy in irrigated agricultural designation stipulated in the Tabanan District Regulation No. 11 of 2012 with the current area of ??agricultural land in the District of Marga. This study will discuss the performance of Tabanan District Regulation No. 11 of 2012 in controlling the conversion of rice fields in Marga District by using qualitative exploratory methods and using Policy Implementation Theory from Van Meter and Van Horn including standards and objectives, resource, communication between organizations, characteristics of implementing organizations, economic, social and political conditions and the attitude of the implementers. Result showed that the performance of Tabanan Regency Regional Spatial Planning policy in controlling the conversion of rice fields in Marga Subdistrictince the RDTR of Marga District has not been completed. It was caused by the lack of employees who understand the spatial layout in Tabanan District Government. Besides, rapid economic and population development in Marga Subdistrict also has an impact on the decrease of rice fields area. Keywords: Implementation, Spatial, Tabanan
IMPLEMENTASI PROGRAM SMS GATEWAY DI RUMAH SAKIT UMUM DAERAH WANGAYA Permana Putra, I Putu Aris; Yudartha, I Putu Dharmanu I Putu Dharmanu; Yasintha, Putu Nomy
CITIZEN CHARTER Vol 1 No 2 (2018)
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ABSTRACT SMS Gateway is a device that offers SMS transit services to transform messages to the cellular network from other media. Wangaya Hospital has implemented an innovation SMS Gateway program that aims to provide an ease in the field of service to the patients, in the process of registration to conduct examination in polyclinic and to know the amount of patient care costs at Wangaya Hospital. This research was conducted by a descriptive qualitative method with data collection techniques which are observation, interview and documentation. This research measures how the implementation of SMS Gateway program at Wangaya Hospital by using the policy implementation concept by Charles O. Jones that based on indicator of organization, interpretation, and application. The result of this research is the implementation of SMS Gateway program in Wangaya Hospital has been running well but not yet reached the maximum. Based on the three indicators used to see the implementation, all have met these indicators but still encounter various obstacles in each indicator. Keywords: SMS Gateway, Wangaya Hospital, policy implementation.
STRATEGI DINAS KOPERASI, USAHA KECIL DAN MENENGAH DALAM PEMBERDAYAAN USAHA MIKRO KECIL MENENGAH DIKABUPATEN GIANYAR Ariani, Ni Komang; Erviantono, Tedi; Yudartha, I Putu Dharmanu
CITIZEN CHARTER Vol 1 No 1 (2017)
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Institutions that authorized in empowering micro small and medium enterprises are the cooperatives small and medium enterprises gianyar district. In an effort to empower micro small and medium enterprises there should be a proper strategy based on condition in the region. This study attempts to see how strategy implemented department of cooperatives medium gianyar cooperative district and he knows factors whatever support and impede in sector development micro small and medium enterprises. The methodology used the descriptive qualitative. From the analysis research, it is known that department of cooperatives medium cooperative district strategy gianyar have developed by the centralgoverment set forth in the stategic plan coperatives small and medium strategy bracing, strategy and development strategy protection. Keyword: empowerment, UMKM, Gianyar Regency
Implementasi Peraturan Daerah Kabupaten Badung Nomor 7 Tahun 2012 Tentang Penataan dan Pembinaan Pasar Tradisional, Pusat Perbelanjaan dan Toko Modern (Studi Perizinan Toko Modern Jenis Minimarket CK di Kecamatan Kuta) Wulandari, Ni Luh Yani; Yudartha, I Putu Dharmanu; Yasintha, Putu Nomy
CITIZEN CHARTER Vol 2 No 02 (2018)
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ABSTRACT The purpose of this study was to determine the Implementation of Badung Regency Local Regulation Number 7 of 2012 concerning Structuring and Guiding Traditional Markets, Shopping Centers and Modern Stores (CK Modern Minimarket Type Licensing Licensing Study in Kuta Subdistrict) using the Policy Implementation Policy from Van Meter and Van Horn includes policy standards and objectives, resources, communication between implementing organizations, characteristics of implementing organizations, attitudes of implementers, and social, economic and political environmental aspects. This research uses descriptive qualitative method with data collection techniques in the form of observation, interviews and documentation. The results of the study show that the implementation of Regional Regulation No. 7 of 2012 has not gone well because there are still obstacles in several indicators, namely from standard indicators and policy objectives / goals, communication between implementing organizations, attitudes of implementers, and social, economic and political environmental aspects and indicators that have been running well include two indicators, namely indicators of resources and characteristics of implementing organizations. Keywords: implementation, permit, modern store
IMPLEMENTASI PROGRAM GERAKAN PEMBANGUNAN SIAGA DESA SWATANTRA (Studi Kasus Pembangunan Infrastruktur, Pengembangan dan Pemberdayaan Masyarakat di Desa Taro) Adi Saskara, Komang Wira; Yudartha, I Putu Dharmanu; Purnamaningsih, Putu Eka
CITIZEN CHARTER Vol 1 No 1 (2017)
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Rural development is fundamental to the welfare of society. Many government programs are implemented in villages that are aimed at providing benefits to the community. Various problems often appear in the village, one of them is poverty. The Government of Gianyar Regency took an action to overcome the problem of poverty that occurred in the area by creating a program called Gerakan Pembangunan Siaga Desa Swatantra which targeted directly to the community. This study uses a descriptive qualitative research methodology, in obtaining the data, the author does direct observation in the field to obtain the primary data related, conduct study documentation to obtain secondary data. This research also uses techniques such as direct or indirect interviews related to the topic of this research. The theory used in this research is the theory of public policy which focuses on the concept of policy implementation, participation, empowerment, and development. The conclusion of this research is the implementation of Pembangunan Siaga Desa Swatantra program in Taro Village. This program gave a lot of benefits for the community as the target since 2015. The obstacles that have to be overcome in terms of implementation are fund management, awareness of the actors and material supply issues so that the development process can run smoothly. Keywords: public policy, policy implementation, poverty, PSDS
Kinerja Badan Pembangunan Desa dan Asset Desa dalam Pengelolaan Keuangan Desa APBDesa Bersama di Desa Beraban Apsari, Ni Wayan Bonita; Yudartha, I Putu Dharmanu; Wismayanti, Kadek Wiwin Dwi
CITIZEN CHARTER Vol 2 No 02 (2018)
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ABSTRACT Badan Pembangunan Desa dan Asset Desa are development planning agencies in Beraban Village that have tasks in the financial management of the APBDesa Bersama village. Village financial management carried out was in the form of village program integration, this was due to the village income gap and parkaman village in Beraban village. This institution was formed based on Joint Decree of Perbekel, Chairman of BPD, Jro Bendesa Adat Beraban Number 01 of 2016. The results of this study indicate that the performance of the Badan Pembangunan Desa dan Asset Desa in the financial management of the APBDesa Bersama village is in accordance with the overall stages of financial management of the Number 113 Government Regulation in 2014, but in practice it uses a separate mechanism. Keywords : Organizational Performance, Village Financial Management, Village Revenue and Expenditure Budget (APBDesa), Beraban Village
Kualitas Pelayanan Program Bus Sekolah Trans Gianyar Bagi Pelajar di Kabupaten Gianyar (Studi Kasus Trayek TH-01 Batubulan – Sukawati) Surya Dewi, Ni Putu Indah; Sastra Wijaya, Komang Adi; Yudartha, I Putu Dharmanu
CITIZEN CHARTER Vol 2 No 02 (2018)
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ABSTRACT One form of public service needed by the public is public transport services. But this time, in Gianyar regency public transportation tends to be abandoned by the public due to the low level of service provided by the government. It also affecting the students to use motorcycles when they go to school instead of using public transport. Responding to the phenomenon, the Department of Transportation Gianyar Distric providing free school bus services called Trans Gianyar. This research was conducted using qualitative descriptive method. The indicators that used in this research are (1) tangibles, (2) reliability, (3) responsiveness, (4) assurance, (5) emphaty. The result of this study indicate Trans Gianyar is still not running optimally yet. It can be seen from the five indicators that only emphaty expected the target, while the others are still not running optimally. The obstacles in this reseach are lack of human resource and founding sources. Keywords: Quality, Services, Gianyar
Co-Authors Adi Saputra, I Putu Agus Adi Saskara, Komang Wira Adristari, Talitha Purnama Agustina Daneswari, Ni Putu Wiwin Andika A, I. B. Restu Surya Aprilia, Luh Lisna Apsari, Ni Wayan Bonita Ardani, Ni Luh Widya Ari Esta, Puput Fera Ariani, Desak Made Ariani, Ni Komang Astari Dewi, Ni Kadek Ayu Astrini Jeger, Kadek Mira Ayudia, Ida Ayu Wulan Nirmala Berliana, Rachmadini Eka Cahyani, Kadek Chandra Cantika Dewi, Ni Komang Feby Darma Putra, I Gede Arya Darmayanthi, Ni Kadek Devi Destyawati, Ni Putu Erika Devia Devi, Luh Mutiara Dewi , Kadek Ayu Sintya Candra Dewi, Ni Made Ayu Pramesti Dewi, Ni Putu Anggina Chandra Dewi, Ni Putu Diah Sintya Dewi, Sang Ayu Nyoman Sinta Dorothy, Yolanda Patricia Edi Kurniawan, I Putu Agus Eka Rahayu, Ni Putu Santi Ekayanti, Ni Putu Dian Febantari, Ni Made Almira Ganiswari, Ni Kadek Nia Gede Kartika, Ida Ayu Ginanti, Ni Made Ayu Ratna Githa Prami, Ni Nyoman Srimurti Harianja, Godeliva Putri Dea Harmaeni, I Gst Ag Ayu Intan I Dewa Ayu Putri Wirantari I Ketut Winaya Indah Sari, Gusti Agung Ayu Putu Dita Ivana Ranita, Katarina Meira Kadek Wiwin Dwi Wismayanti Komang Adi Sastra Wijaya Kresna Gerih, I Gst.Ag.Gd.Ag. ktaviani, Kadek Chyntia Laksmi Githa, Putu Diah Laksono Trisnantoro Listusari, Ni Luh Putu Lukman, Juwita Pratiwi Maha Dewi, Ni Kadek Sriyanti Maharani, Ni Luh Putu Delinda Mahayoni, Gusti Ayu Dwi Intan Manuaba, Ida Bagus Made Wedhana Milandika, Kadek Bagus Rama Iswara Ni Luh Putu Diana Sari Dewi, Ni Luh Putu Diana Ni Nyoman Dewi Pascarani Ni Putu Anik Prabawati Ni Wayan Supriliyani Ningsih, Ni Luh Putu Melia Novianti Abrahams, Corilin Aksamina Pangestu, Hanang Shadan Permana Putra, I Putu Aris Pradipta, Wayan Bagastia Pradnyaswari, Tjok Istri Agung Anandita Pradnyawati, Kadek Ayu Febriantini Prasetia, I Putu Sawitra Danda Prasetya, Dimas Aldiansyah Prasetyani Utari, Putu Ayu Mirah Pratama, Marcellino Pratamawisadi, I Gede Aditya Primantari, Lekzy Purnamaingsih, Putu Eka Puspita Dewi, Desak Putu Rany Putra, I Kadek Alit Krestiana Putra, I Made Agus Widiantara Putu Eka Purnamaningsih Putu Nomy Yasintha Rahayu, Ni Putu Gita Rahayu, Ni Putu Gita Ratitya, Sotya Prima Riani, Ni Wayan Savitri, Renny Setyawan, Kadek Restu Pradnya Shanti, Ni Made Dwita Purnama Sihombing, Rani Sri Yogawati, Ni Luh Eka Sunah, Aziza Azmilatus Surya Dewi, Ni Putu Indah Sutarini, Ni Kadek Dhea Tarini, Ketut Bella Tedi Erviantono Trisnawati, Kadek Urbaningrum, Zura Anis Utami Dewi, Ni Nyoman Sri Wardani, Ni Putu Kusuma Wicaksana, Alycia Prajna Widiantari, Ni Ketut Widiyanti, Selvia Wijaya , Komang Adi Sastra Wijaya, Komang Adi Sastra Wulandari, Ni Luh Yani Yulian, M. Rizky Yunita Sriandewi, Ni Luh Putu