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Analisa Kinerja Sistem Informasi / Teknologi Informasi pada PT. Bank Central Asia Menggunakan Kerangka IT Balanced Scorecard Achmad Fikri Syarif; Prihanto Ngesti Basuki; Agustinus Fritz Wijaya
Jurnal Sistem Informasi Vol 10, No 1 (2018)
Publisher : Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (411.907 KB) | DOI: 10.36706/jsi.v10i1.8039

Abstract

ABSTRACTPT. Bank Central Asia is the biggest private bank in Indonesia that always offer various banking solutions which address customers’ financial needs. Through various high quality and targeted products and services, BCA financial solution supports personal financial planning and customers’ business development. KlikBCA Individual (KBI) is one of the services that BCA offers to enable cutomers required to have a thorough measurement of Information System / Information Technology application performance from several aspects. The methodology used in this research is IT Balanced Scorecard. The result of IS/IT performance analysis at PT. Bank Central Asia using IT Balance Scorecard Framework shows that the highest perspective is the company contribution as much as 19.33%, followed by the future perspective as much as 19%, the user orientation perspective as much as 18.8%, and the last is operationalization perspective as much as 14.58%. The final result is 71.71% which indicates that it has reached a good level.Keywords: IS / IT Performance, IT Balanced Scorecard, KlikBCA Individual.ABSTRAKPT. Bank Central Asia merupakan bank swasta terbesar di Indonesia yang selalu menawarkan beragam solusi perbankan yang menjawab kebutuhan finansial nasabah. Melalui beragam produk dan layanan yang berkualitas dan tepat sasaran, solusi finansial BCA mendukung perencanaan keuangan pribadi dan perkembangan nasabah bisnis. KlikBCA Individual (KBI) adalah salah satu layanan yang diberikan BCA kepada nasabah agar dapat melakukan transaksi perbankan dengan praktis, aman dan mudah. Untuk itu diperlukan sebuah pengukuran kinerja aplikasi Sistem Informasi / Teknologi Informasi secara menyeluruh dari beberapa aspek. Metode yang digunakan dalam penelitian ini adalah IT Balanced Scorecard. Hasil analisa kinerja SI/TI pada PT. Bank Central Asia menggunakan Kerangka IT Balanced Scorecard menunjukkan hasil tertinggi pada perspektif kontribusi perusahaan sebesar 19,33%, lalu perspektif masa depan dengan nilai 19%, yang ketiga adalah perspektif orientasi pengguna sebesar 18,8% dan yang terakhir adalah perspektif operasionalisasi dengan nilai 14,58%. Hasil akhir pencapaian adalah 71,71%, yang berarti sudah berada pada level baik.Kata kunci: Kinerja SI/TI, IT Balanced Scorecard, KlikBCA Individual.
EVALUASI KINERJA TEKNOLOGI INFORMASI BERDASARKAN DOMAIN MONITOR AND EVALUATE MENGGUNAKAN COBIT 4.1 (STUDI KASUS: PT. GLOBAL INFOTECH SOLUTION) Anni Sri Rahayu; Agustinus Fritz Wijaya
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (430.884 KB) | DOI: 10.33557/binakomputer.v2i1.795

Abstract

PT Global Infotech Solution is a service, marketing and IT consulting company, among others, data solutions, security systems, cloud and managed services. In carrying out business processes there are several factors that must be considered by the company, not only focusing on the use of information technology that supports business processes, but the company must be able to focus on maintaining, monitoring, managing and ensuring that the company complies with applicable laws and regulations so that the company is able provide publishers with business objectives. Therefore, researchers use the Monitor and Evaluate domain. The purpose of this study is to measure the level of maturity of a company's information technology based on the process of maintenance, management and the extent to which companies obey the applicable laws and regulations. The research methodology is a qualitative method, with data collection through observation and interviews with informants. The results of this study are the level of maturity the company and provide advice to companies so that the application of information technology can be better, effective and efficient.
PERENCANAAN STRATEGIS SI/TI PADA DOCUMENT MANAGEMENT MENGGUNAKAN WARD AND PEPPARD (STUDI KASUS: PT. VISIONET DATA INTERNATIONAL) Agustinus Fritz Wijaya; Vincentius Dhendy Radya Damara
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (741.973 KB) | DOI: 10.33557/binakomputer.v2i1.796

Abstract

PT. Visionet Data International is a company engaged in the field of IT that serves Total IT Managed services. Because the development of Information Systems and Information Technology (IS / IT) in fulfilling the company's vision and mission, a good plan is needed. In this research focuses on the documentation management system in which there is no good company documentation management in accordance with the provisions in force. Regarding data collection methods, this research uses interviews with company’s employees. This research is a qualitative descriptive study using the Ward and Peppard method. Which includes SWOT analysis, Value Chain analysis, PEST analysis, application mapping analysis using McFarlan Strategic Grid and analysis of Proposed Information Systems. This research results in the form of application portfolio recommendations such as the development of Document Management in the form of Web-based applications in which all processes are integrated into one. So in the process of submitting new documents to the process of issuing documents can be done in an application which can support the reduction in the use of paper in the company.
PERENCANAAN STRATEGIS SI/TI PADA DOCUMENT MANAGEMENT MENGGUNAKAN WARD AND PEPPARD (STUDI KASUS: PT. VISIONET DATA INTERNATIONAL) Agustinus Fritz Wijaya; Vincentius Dhendy Radya Damara
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (741.973 KB) | DOI: 10.33557/binakomputer.v2i1.796

Abstract

PT. Visionet Data International is a company engaged in the field of IT that serves Total IT Managed services. Because the development of Information Systems and Information Technology (IS / IT) in fulfilling the company's vision and mission, a good plan is needed. In this research focuses on the documentation management system in which there is no good company documentation management in accordance with the provisions in force. Regarding data collection methods, this research uses interviews with company’s employees. This research is a qualitative descriptive study using the Ward and Peppard method. Which includes SWOT analysis, Value Chain analysis, PEST analysis, application mapping analysis using McFarlan Strategic Grid and analysis of Proposed Information Systems. This research results in the form of application portfolio recommendations such as the development of Document Management in the form of Web-based applications in which all processes are integrated into one. So in the process of submitting new documents to the process of issuing documents can be done in an application which can support the reduction in the use of paper in the company.
PERENCANAAN STRATEGIS SISTEM INFORMASI DI PT TELEKOMUNIKASI INDONESIA, Tbk WITEL SEMARANG MENGGUNAKAN WARD AND PEPPARD Adi Wiyono; Agustinus Fritz Wijaya
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (460.083 KB) | DOI: 10.33557/binakomputer.v2i1.797

Abstract

PT Telekomunikasi Indonesia is a State-Owned Enterprise (BUMN) engaged in the field of communication information technology services and telecommunications networks in Indonesia. In running its business, PT Telekomunikasi Indonesia has used technology to run its business. PT Telekomunikasi Indonesia has several divisions that are ready to work in accordance with existing procedures. It is expected that the existence of Human Resources (HR) that is owned now can provide added value to the company PT. Telekomunikasi Indonesia Witel Semarang. The current Human Resources, in the use of technology at PT Telekomunikasi Indonesia Witel Semarang is still not optimal. Given this problem, this research was made using the Ward and Peppard method, with several analytical techniques using PEST and Value Chain techniques to analyze the internal and external environment of the business, SWOT to analyze the internal and external environments of SI and IT, and McFarlan Strategic Grid for mapping application portfolio. This research is expected to improve performance or service for customers in accordance with the company's business goals.
Analisis Pengaruh Knowlegde Management System terhadap Kinerja Karyawan PT. Global Infotech Solution Zevanya Martha Haurissa; Agustinus Fritz Wijaya
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.495 KB) | DOI: 10.33557/binakomputer.v2i1.798

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The application of knowlegde management can benefits to the company and improving employee performance. The application of knowlegde management has been recognized as an important instrument for achieving the specific objectives of corporate organizations and so as to maintain economic growth and competitive advantage. The purpose of this study is to examine the effect of knowledge management systems on employee performance at PT Global Infotech Solution. This type of research that is explanatory research with a quantitative approach. Researchers used this sampling technique because the total population of 55 respondents. To conduct data analysis, data processing is carried out using path analysis. The results showed that organizational support significantly influenced employee performance. In addition to organizational support factors, knowledge management factors also have a significant impact on employee performance. Knowledge management is influenced by the support of corporate organizations. Knowledge management interventions in improving employee performance obtained significant results, so companies can use knowledge management systems that can improve employee performance. Companies can use knowledge management as a major element in the management of strategies and processes. The main indicator in developing knowledge management is an innovative corporate culture and always able to adapt to technological developments is the main key.
ANALISIS MANAJEMEN RISIKO TEKNOLOGI INFORMASI MENGGUNAKAN COBIT 5 (STUDI KASUS: PT GLOBAL INFOTECH) Prilly Peshaulia Thenu; Agustinus Fritz Wijaya; Christ Rudianto
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (445.68 KB) | DOI: 10.33557/binakomputer.v2i1.799

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PT Global Infotech Solutions is a company engaged in the field of IT solutions. The company does business by becoming an IT consultant or providing solutions to every customer who has problems including software, hardware and networking systems. Information technology is supporting business in the company, so IT risks can occur at any time. Seeing this problem, management / managing risk is the right way to minimize the potential losses incurred. Therefore, in this study the authors conducted risk management of information technology using COBIT 5. The measurement results of capability level that PT Global Infotech Solutions is at level 1 in managing risk according to the APO12 domain. There are several recommendations given so that risk management can run well.
Evaluasi Kinerja Sistem Informasi Kepegawaian pada Dinas Kependudukan dan Catatan Sipil Salatiga Menggunakan COBIT 5 Zelafehad Mega Naskay; Agustinus Fritz Wijaya
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (799.281 KB) | DOI: 10.33557/binakomputer.v2i1.807

Abstract

The information system used must be balanced with the correct processing to support business processes and become an operational supporter of the organization. In caryyng out business process there are several factors that must be considered by the company, not only focusing on the use of information technology that supports business processes, but the company must be able to focus on maintenance, monitoring and management. Therefore, researchers use the Monitor, Evaluate and Assess domains. The purpose of this study is to measure the level of information technology maturity at Dinas Kependudukan dan Catatan Sipil Kota Salatiga. The research methodology is a qualitative method, by collecting data and interviews with informants. The results of this study are to determine the level of maturity of Dinas Kependudukan dan Catatan Sipil Kota Salatiga and provide recommendations, so that the application of information technology can be better.
PERENCANAAN STRATEGIS SISTEM INFORMASI PADA PERUSAHAAN OTOBUS ROYAL SAFARI Yani Rahardja; Agustinus Fritz Wijaya; Oktaviana Ayu
Jurnal Bina Komputer Vol 2 No 1 (2020): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (267.32 KB) | DOI: 10.33557/binakomputer.v2i1.873

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Di era globalisasi saat ini membuat persaingan bisnis tidak dapat dihindari dan itu merupakan suatu hal yang wajar untuk kelanjutan perkembangan suatu perekonomian. Suatu organisasi atau perusahaan berlomba untuk menciptakan suatu inovasi yang bertujuan untuk memperebut dan memperjuangkan pangsa pasar.Tujuan penelitian adalah untuk menganalisa proses perencanaan strategi pada PO. Royal Safari dan menganalisa kondisi seca jelas dan spesifik. Perencanaan strategis sistem informasI merupakan suatu proses analisis perusahaan baik internal perusahaan maupun lingkungan di sekitar perusahaan, hingga dapat menghasilkan strategi dalam sistem informasi bagi suatu perusahaan. Metode penelitian yang digunakan dalam penelitian ini adalah menggunakan metode penelitian deskriptif, yaitu penelitian yang datanya dalam bentuk verbal dan analisis tanpa menggunakan teknik statistik. Dengan adanya perencanan strategi yang baik dan matang akan memberikan kesiapan untuk menghadapi persaingan dan tantangan.
Perencanaan Strategis SI/TI di SMA YPK Diaspora Menggunakan Ward and Peppard Jessica Nathania Kho; Agustinus Fritz Wijaya
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 9 No 3 (2022): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jatisi.v9i3.2286

Abstract

In this digital era, education needs to adapt and use IT' advantage to innovate and not to be left behind. One of the private high schools in Jayapura City that uses IS/IT to support business processes is SMA YPK Diaspora. They haven't fully implemented the integrated IS in managing the school. They applied IS only in a few divisions and aren't yet fully effective. The research purpose is to create strategic planning of IS in supporting the IS/IT application. The key in implementing IS/IT is strategic planning which isn't just a school strategy but needs to be integrated with IS/IT strategic planning that is in line with the technology needs in every activity. This study uses the Ward and Peppard method and several analytical tools, namely Value Chain Analysis, SWOT Analysis, PEST Analysis, Porter's Five Force Model Analysis, and McFarlan Strategic Grid Analysis. This research includes several recommendations, namely IS/IT application portfolio recommendations, suggestions for upgrading existing IS, establishing an IS/IT division, and performing IS/IT infrastructure maintenance. Recommendations for IS/IT application portfolio are School SIM, E-Raport, E-Library, IS Library, and IS Alumni. The implementation of IS is recommended in stages over four years and adjusted to the conditions of SMA YPK Diaspora.
Co-Authors Achmad Fikri Syarif Achmad Fikri Syarif Mail Adhe Ronny Julians Adhe Ronny Julians Adi Nugroho Adi Wiyono Andeka Rocky Tanaamah Andreas Wiraniagara Angelina Agnes Angelina Agnes Anjarwanti S. R. Suseno Anneke Tri Andani Anni Sri Rahayu Anthony Anthony Anton Hermawan Antonius Teddy Sugiarto Aprisal Eliezer Ariya Dwika Cahyono Augie David Manuputty Avella Greenysian Agape A’ang Subiyakto Basuki, Prihanto Ngesti Bilang Asep Sutowo Birmanti Setia Utami Chandra, Michelle Mei Diana Christ Rudianto Cindyasri Pratidina Setyanti Cucun Alep Riyanto Danianto Enggar Prasetyo Daniel Albert Santoso Dedrick Kanata Sulistyo Denaline Prabowo Deni Ekel Ramanda Sembiring Pelawi Denny Happy Utama Dewi Maharani Rachmaningsih Dian Elvana Purnama Diki Darmawan Erwien Christianto Fla Prameswari Fransiska Wahyuning Kurniawati Fransiska Wahyuning Kurniawati Frederik Samuel Papilaya Fricila Beti Priyanti George Nicholas Huwae Gloria Batseyba Warella Imanuel Susanto Jessica Nathania Kho Joushendri Tutfaut, Alesandro Juan Mainassy Koo, Yansen Manuel Harun Krisdana Bima Mahardika krismiyati krismiyati Kristian Mei Handoko Liunard, Garren Janico Mahendra Wahyu Prasetyo Malvin Kurniawan Maylani Indah Rakhmawati Melissa Purba Melkior N.N. Sitokdana Merryana Lestari Mursid Setyo Utomo Nainggolan, Damai Yanti Niken Lusia Putri Nina Setiyawati Oktaviana Ayu Olivia Michelle P Purwanto Pangestu, Rifky Prima Penidas Fodinggo Tanaem Pransiska Ropi Prayudhi Putra Langgori Prihanto Ngesti Basuki Prilly Peshaulia Thenu Puspita, Maria Entina Rahmawati, Aprilia Resa Saputri Resa Saputri Resti Sintia Bura Riansye Neina Salakory Richard Gordon Mayopu Rional Aprinda, Vido Rudi Kusnadi Sarah Ayu Maylinda Sasue, Novita Sari Septian Hintoro Setyabudhi, Erlinda Shera Marsela Stefan Fernando Sterry Fleanry Mulaki Steven Chrisdianta Putra Steven Lim Steven Steven Suprihadi Susanto, Inge Gunawan Syarif, Achmad Fikri Tania Linda Teady Matius Surya Mulyana, Teady Matius Theodorus Fide Rahardian Theopillus J. H. Wellem Theresia Triyuni Triandika, Lulus Sugeng Valentina Risky Budi Prawestri Vania Rizqita Putri Vicky Windy Dwi Aditya Yani Rahardja Yessica Nataliani Yosafanto Adi Yunita Utami Zelafehad Mega Naskay Zevanya Martha Haurissa