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Putu Indah Rahmawati

Universitas Pendidikan Ganehsa

Author-ID : 1237798

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Analisis Proses Rekrutmen Daily Worker pada Holiday Inn Express Baruna Bali Ni Made Priartini; Putu Indah Rahmawati
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 3 No. 2 (2020)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v3i2.29077

This research aims to determine the strategy of upgrading waiter/ss skills at Makase Restaurant. The subject of this study is Supervisor and employee of Makase Restaurant. The object of this study is a strategy to improve the skills of waiter/ss at Makase Restaurant. Data collection methods are observations, documentation and interviews. The results of this research are (1) waiter/ss constraints in serving guests at Makase Restaurant is a limitation of foreign languages because not all guests can speak English cause slow service and guest complaint. (2) the strategy used to improve the skills of waiter/ss is to provide consistent training, competency tests, and hold competitions in hotels that can affect operational smoothness, increase guest satisfaction and increase sales.

PENGARUH PENEMPATAN KARYAWAN DAN PENGEMBANGAN KARIER TERHADAP KINERJA KARYAWAN PADA HANDARA GOLF AND RESORT BALI I.GN A Sahadewa; Putu Indah Rahmawati
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 4 No. 1 (2021)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v4i1.29451

Penelitian ini bertujuan untuk menguji pengaruh: (1) penempatan karyawan dan pengembangan karier terhadap kinerja karyawan,(2) penempatan karyawan terhadap pegembangan karier, (3) pengembangan karier terhadap kinerja karyawan. Penelitian ini menggunakan desain kuantitatif kausal. Populasi dalam penelitian ini adalah karyawan pada Handara Golf And Resort Bali yang berjumlah 85 karyawan. Data dikumpulkan melalui kuesioner dan kemudian dianalisis dengan teknik analisis jregresi linier berganda. Hasil penelitian menunjukan bahwa: (1) penempatan karyawan dan pengembangan karier berpengaruh signifikan terhadap kinerja karyawan, (2) penempatan karyawan berpengaruh positif dan signifikan terhadap pengembangan karier, (3) pengembangan karier berpengaruh positif dan signifikan terhadap kinerja karyawan.

The Impact of Work Discipline, Internal Communication, and Change Management on Employee Performance in PT Phillips Seafoods during the Covid-19 Era Agung Indra Wiranata; Ni Kadek Sinarwati; Putu Indah Rahmawati
International Journal of Social Science and Business Vol. 6 No. 1 (2022): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v6i1.44126

Penelitian ini bertujuan untuk menganalisis secara parsial dan simultan pengaruh variabel disiplin kerja, variabel komunikasi internal, dan variabel manajemen perubahan terhadap kinerja karyawan PT Phillips Seafoods selama era Covid 19. Desain penelitian yang digunakan dalam penelitian ini adalah kuantitatif. Subjek penelitian ini adalah seluruh karyawan di PT Phillips Seafoods. Objek penelitian ini berfokus pada variabel disiplin kerja, komunikasi internal, manajemen perubahan, dan kinerja karyawan. Populasi yang digunakan dalam penelitian ini berjumlah 60 orang. Data dikumpulkan dengan metode observasi, dokumentasi, dan angket yang kemudian dianalisis menggunakan analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa secara parsial variabel disiplin kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, variabel komunikasi internal berpengaruh positif dan signifikan terhadap kinerja pegawai, variabel change management berpengaruh positif dan signifikan terhadap kinerja pegawai, dan secara simultan variabel manajemen berpengaruh positif dan signifikan terhadap kinerja pegawai. variabel disiplin kerja, komunikasi internal, dan manajemen perubahan berpengaruh positif dan signifikan terhadap kinerja pegawai.

Pelatihan Pembuatan Virtual Tour bagi Kelompok Sadar Wisata Desa Sidatapa, Kabupaten Buleleng, Bali Ni Made Ary Widiastini; Made Aristia Aristia Prayudi; Putu Indah Rahmawati; I Gede Rasben Dantes
Bakti Budaya: Jurnal Pengabdian kepada Masyarakat Vol 3, No 2 (2020)
Publisher : Faculty of Cultural Sciences

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/bb.59518

The presence of increasingly sophisticated information technology has implications for the emergence of various innovations and creativity, by utilizing the development of information technology. One that is growing rapidly during the pandemic is a virtual tour, as a substitute for a tour to a place directly, which is brought to a screen using either a laptop, PC or mobile phone. Sidatapa Village, as one of the tourist villages in Buleleng Regency, has recently developed tourism products, one of which is a tour to get to know the culture in the village, experiencing obstacles due to the social restrictions. Tourists cannot visit the village directly and get to know the culture in the ancient village. Seeing the trend of virtual tours that are well developed in Indonesia, in this community service program, tourism community group who act as tour guides are given virtual tour training. Sidatapa village is unique, namely as the village of Bali Aga and has an old house called Bale Tumpang Salu, as well as ancient cultural activities which are still preserved until now, has the potential to develop a virtual tour. In village mentoring activities, tourism awareness groups are given virtual tour training involving the role of the industry, namely the Trex Tour. Through training and mentoring provided by academics and industry, the tourism awareness group of Sidatapa Village was able to design and carry out virtual tours. ==== Kehadiran teknologi informasi yang semakin canggih berimplikasi pada munculnya berbagai inovasi dan kreativitas, dengan memanfaatkan perkembangan dari teknologi informasi tersebut. Salah satu yang sedang berkembang pesat pada masa pandemik adalah virtual tour sebagai pengganti perjalanan wisata ke suatu tempat secara langsung, yang dibawa ke dalam sebuah layar baik menggunakan device berupa laptop, PC, maupun mobile phone. Desa Sidatapa sebagai salah satu desa wisata di Kabupaten Buleleng yang baru saja mengembangkan produk wisata, salah satunya beriwisata mengenal budaya di desa tersebut, mengalami hambatan yang disebabkan oleh pembatasan sosial. Wisatawan tidak dapat berkunjung langsung ke desa tersebut dan mengenal budaya di desa tua tersebut. Melihat tren virtual tour yang berkembang baik di Indonesia maka pada program pengabdian kepada masyarakat ini, kelompok desa wisata yang berperan sebagai pemandu wisata diberikan pelatihan virtual tour. Desa Sidatapa memiliki keunikan, yakni sebagai desa Bali Aga, memiliki rumah tua yang disebut Bale Tumpang Salu, serta aktivitas budaya kuno yang hingga saat ini masih dipertahankan berpotensi untuk mengembangkan virtual tour. Pada kegiatan pendampingan desa, kelompok sadar wisata diberikan pelatihan virtual tour dengan melibatkan peran industri, yakni Trex Tour. Melalui pelatihan dan pendampingan yang diberikan oleh pihak akademisi dan industri, kelompok sadar wisata Desa Sidatapa mampu merancang dan melaksanakan virtual tour.

The Effect of the Implementation of BNI SONIC (Self Service Opening Account) on Improving the Quality of Customer Service at BNI in Bali Jaabir Jaabir; I Wayan Bagia; Putu Indah Rahmawati
International Journal of Social Science and Business Vol. 6 No. 2 (2022): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v6i2.44069

This study was aimed to determine the level of customer satisfaction with opening an account without using a BNI SONIC machine and using BNI SONIC, as well as the effect of implementing BNI SONIC on improving service quality at BNI in Bali. This quantitative research used a questionnaire method filled in via Google Form. The data analysis technique used the Independent Sample T-Test. The results showed: (1) The level of quality of BNI customer service in opening an account by BNI Manual showed that the category of quality for customer service was “Very Low” before the implementation of BNI SONIC. (2) The level of customer service quality after the implementation of BNI SONIC, showed that results in the "Very High" quality category. (3) Based on the results of Independent Sample T-Test, there is a significant difference between the average results of the service quality of BNI Manual and BNI SONIC.

The Use of Social Media as a Water Tourism Destination Promotional Media at Banjar Hot Spring: Digital Marketing Perspective Putu Nata Kusuma; Trianasari Trianasari; Putu Indah Rahmawati
International Journal of Social Science and Business Vol. 6 No. 2 (2022): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v6i2.44073

This research aimed at exploring how social media was used to promote a tourist destination and how tourists perceive the related content of the social media. The study was conducted at the Tourism Department of Buleleng Regency and the tourism site of Banjar Hot Spring. To meet the fistt research objective, data were collected from three officers and a head of maketing division. The participants were recruited using purposive sampling technique with the criteria of having involvement in the management of social media. Data were collected using observation, interview, and focus group discussion. For the second research question, 38 tourists voluntarily participated. Data were gathered using open-ended-questions method. A qualitative approach was employed for data analysis. The findings suggested that the Tourism Department has demonstrated an optimal utilisation of social media to promote Banjar Hot Spring. However, the use of story telling and type writing may enhance the performance of social media. The second data analysis revealed that tourists perceived the social media was satisfactory.

PELATIHAN PENYUSUNAN PROFIL WISATA BERBASIS TEKNOLOGI INFORMASI DI DESA SUDAJI, KABUPATEN BULELENG Ni Made Ary Widiastini; Nyoman Dini Andiani; Putu Indah Rahmawati; I Wayan Putra Yasa; Gede Wirata
Jurnal Difusi Vol 1 No 2 (2018): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Tersedianya informasi yang berbasis teknologi saat ini merupakan tuntutan bagi berbagai pelaku usaha pariwisata, termasuk desa wisata. Dalam hal ini informasi pariwisata yang baik, terpercaya dan terbaharukan sangat dibutuhkan agar sebuah destinasi wisata mampu diketahui dan dikenal dengan baik, khususnya bagi wisatawan. Profil desa wisata yang merupakan gambaran menyeluruh tentang karakter desa dan jenis kepariwisataan yang dikembangkan di suatu desa sangat penting untuk disusun dan diketahui oleh pihak masyarakat yang terlibat di dalam pengembangan desanya sebagai desa wisata, serta dipublikasikan kepada pihak yang akan berkontribusi positif terhadap pengembangan pariwisata di desa tersebut. Desa Sudaji yang telah mengembangkan dirinya sebagai desa wisata, belum memiliki data profil desa wisata yang dibutuhkan untuk menginventarisasi data desanya, baik sumber daya manusia, sumber daya alam, sumber daya budaya, prasarana pariwisata, dan sarana pariwisata. Data tersebut sangat penting untuk tahap pengembangan selanjutnya, agar kegiatan pariwisata dapat dilakukan secara bertahap, terkoordinasi dan berkelanjutan. Pada kegiatan pengabdian ini, penyusunan profil desa wisata yang dilakukan secara manual, dimasukkan ke dalam sistem teknologi dengan tujuan untuk mempermudah akses informasi oleh pihak yang membutuhkan data untuk pembangunan dan pengembangan desa, khususnya Desa Sudaji. Diharapkan dengan tersedianya profil desa wisata di Desa Sudaji secara lengkap, valid dan selalu terbaharui dapat berguna untuk kemajuan desa wisata yang dikembangkan di desa tersebut. Kata Kunci: Pariwisata, Pedesaan, Profil, Desa Sudaji

Implementation of Employee Mapping in the Regional Apparatus of the Buleleng Regency Government I Made Nindya Hutama; Putu Indah Rahmawati; I Nengah Suarmanayasa
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.5848

In the structure of regional apparatus, there are individuals who play an important role in achieving organizational goals who fill critical position formations in the organization, but sometimes not all critical position formations in regional apparatus are filled which have an impact on the implementation of the duties and functions of regional apparatus. Employee mapping as one of the stages in talent management also contributes to the achievement of talent management goals. This study aims to analyze the implementation of employee mapping, identify obstacles in the implementation of employee mapping, and formulate strategies for implementing employee mapping in relation to employee career development in regional apparatus within the Buleleng Regency Government. This type of research is descriptive qualitative research, data collection is carried out by semi-structured interviews with selected (purposive) informants in regional apparatus whose critical position formations are not fully filled, field observations and secondary data collection from documents related to staffing in regional apparatus. Data analysis was carried out using the Miles and Huberman data reduction method. The research formulates a strategy for implementing employee mapping which consists of providing regional regulations governing the implementation of talent management, providing facilities for competency testing and employee assessment, as well as optimizing the personnel information system.

THE EFFECT OF RELATIONSHIP MARKETING AND CROSS SELLING ON THE MARKETING PERFORMANCE OF INSURANCE PRODUCTS PT SUN LIFE INDONESIA SALES OFFICE SINGARAJA Ni Komang Dharmi Yudhi Utami; Trianasari; Putu Indah Rahmawati
JMM UNRAM - MASTER OF MANAGEMENT JOURNAL Vol. 11 No. 3 (2022): JMM Agustus 2022
Publisher : Master of Management, Mataram University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (429.912 KB)

This study aimed to investigate the effect of relationship marketing and cross selling, either partially or simultaneously, toward the marketing performance of insurance products at PT. Sun Life Indonesia Sales Office Singaraja. The data collection technique was carried out a questionnaire method filled in via Google Form with a Saturated Sampling system with 110 samples of respondents from the financial consultant team. The data analysis technique used multiple linear regression analysis test. The results of the research show that relationship marketing and cross selling have a positive and significant effect on the marketing performance (Y) of insurance products at PT. Sun life Indonesia Sales Office Singaraja, either partially or simultaneously. That is, the stronger the relationship between companies and customers, the marketing performance increases at PT. Sun life Indonesia Sales Office Singaraja. This study aimed to investigate the effect of relationship marketing and cross selling, either partially or simultaneously, toward the marketing performance of insurance products at PT. Sun Life Indonesia Sales Office Singaraja. The data collection technique was carried out a questionnaire method filled in via Google Form with a Saturated Sampling system with 110 samples of respondents from the financial consultant team. The data analysis technique used multiple linear regression analysis test. The results of the research show that relationship marketing and cross selling have a positive and significant effect on the marketing performance (Y) of insurance products at PT. Sun life Indonesia Sales Office Singaraja, either partially or simultaneously. That is, the stronger the relationship between companies and customers, the marketing performance increases at PT. Sun life Indonesia Sales Office Singaraja. Penelitian ini bertujuan untuk menganalisis pengaruh relationship marketing dan cross selling, baik secara partial maupun simultan, terhadap kinerja pemasaran produk asuransi di PT. Sun Life Indonesia Sales Office Singaraja. Teknik pengambilan data menggunakan metode kuisioner yang diisi melalui Google Form dengan sistem Sampling Jenuh dengan 110 sampel responden tim financial consultant. Teknik analisis data menggunakan uji analisis regresi linear berganda. Hasil penelitan menunjukkan bahwa relationship marketing dan cross selling berpengaruh positif dan signifikan terhadap kinerja pemasaran (Y) produk asuransi di PT. Sun life Indonesia Sales Office Singaraja, baik secara parsial maupun simultan. Artinya, semakin kuat hubungan antar perusahaan dengan pelanggan, maka kinerja pemasaran meningkat di PT. Sun life Indonesia Sales Office Singaraja.

The Effect of Work Role Conformity and Role Conflict on the Performance of Administrative Employees at State Vocational Schools in Buleleng Regency Putu Ermayanti; Putu Indah Rahmawati; I Nengah Suarmanayasa
International Journal of Social Science and Business Vol. 6 No. 3 (2022): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v6i2.44071

The problem that often arises is role conflict. The existence of role conflict in an agency certainly dramatically affects the performance of its employees. Role conflicts can occur due to differences in commitment, inappropriate communication language, character, ethics, and individual behavior in social relationships and job competition. The purpose of this study is to analyze the effect of work role suitability and role conflict on the performance of administrative employees at State Vocational Schools in Buleleng Regency. This type of research is ex-post facto quantitative research. The subjects in this study were administrative employees, while the object of this study was the suitability of work roles, role conflicts, and performance of administrative employees. The population in this study were all administrative employees totaling 195 respondents with the Slovin formula calculation formula. The data collection technique used a questionnaire method which was filled in via Google Forms with a Proportional Random Sampling system. The data analysis technique used Path Analysis Test. The results of the study show: first, work role congruence and role conflict have a positive and significant direct effect on employee performance variables. Second, the suitability of work roles to administrative role conflicts shows that the suitability of work roles has a positive and significant direct effect on role conflicts. Third, the suitability of work roles on the performance of administrative employees shows that Role Conflict has a positive and significant direct effect on performance. Fourth, role conflict on administrative employee performance because the Role Conflict variable has a positive and significant direct effect on employee performance.

Co-Authors Abdilah, Lutfi Adhithara, Firman Agung Indra Wiranata Ariska, Saesar Putri Ayu Artawan, Komang Agus Awan Cs, Agus Jully Berata , Nyoman Candra Berlianto, Christopel Candra, Ni Kadek Dwi Damiati - Desy Cahyani Lari Dewi, Putu Elisia Sukma Dirgayusa, I Bagus Raka Dwi Purnama, Made Wulan Eka Bayu Purnawati Eka Bayu Purnawati Fajar Yualida Isti Koma Faraudis, Zein Fristamara, Yosep Gede Rasben Dantes Gede Wirata Gusti Agung Ayu Intan Pradnyani Hepani, Ketut Heryanda, Komang Krisna I Gede Astra Wesnawa I Gusti Agung Nyoman Setiawan I Gusti Ayu Linggayanti I Ketut Sida Arsa, I Ketut Sida I Komang Amerta Sedana I Komang Didik Setiawan I Made Gunawan I Made Nindya Hutama I Made Satriawan I Nengah Suarmanayasa I Nyoman Wijana I Putu Gede Parma I Putu Krisna Yudha I Putu Panca Adi I Putu Suardhana I Wayan Bagia I Wayan Putra Yasa I.GN A Sahadewa Jaabir Jaabir Jasmini, Putu Kadek Hendra Negara Putra Kadek Mega Oktaviyani Kadek Sri Handayani Kadek Sukayana Ketut Hepani Ketut Sudiana, I komang andre wiryawan Komang Krishna Darmawan Komang Krisna Heryanda Komang Krisna Heryanda Komang Sri Pratiwi Laksana, Ida Bagus Adi Luh Gede Eka Yanthi Luh Putu Sukawati M. Rudi Irwansyah Made Ade Natashia Made Anik Widyastuti Made Anik Wiryantini Made Aristia Prayudi Made Ary Widiastini, Ni Made Nikko Mahayana Made Wulan Dwi Purnama Mahendra, I Gede Deni Mantrawan, I Gusti Ngurah Puja MANUABA, Ida Bagus Ngurah Sidharta MASTIASIH, Made Meitriana, Made Ary Mertasih, Komang Lenni Ni Kadek Sinarwati Ni Komang Dharmi Yudhi Utami Ni Luh Febry Sukma Andryani Ni Luh Manda Wulandari Ni Luh Wayan Sayang Telagawathi Ni Made Ary Widiastini Ni Made Priartini Ni Made Suci Ni Putu Gili Padmayoni Nyoman Dini Andiani Nyoman Teja Adiastra Oktaviyani, Kadek Mega Padmayoni, Ni Putu Gili Pradnyani, Gusti Agung Ayu Intan Pranata, I Kadek Diva Pratiwi, Komang Sri Priartini, Ni Made Purnawati, Eka Bayu Putra, I Gusti Agung Ngurah Surya Putra, I Gusti Lanang Prayura Putu Agus Suma Astawa Putu Budi Juniantari Putu Elisia Sukma Dewi Putu Ermayanti Putu Hendra Enteriadi Putu Nata Kusuma Putu Satcitanandadewi Putu Yulianthini Ratih Pitaloka, Kadek Ratna Rosalina, Luh Saesar Putri Ayu Ariska Sahadewa, I.GN A Saisarani, Kadek Gita Puspita Santiara, I Made Sanusi Mulyadiharja Selviani, Ni Wayan Putri Setiawan, I Komang Didik Stevany Ingrid Marta Mandosir SUGITA, Wayan Sukawati, Luh Putu SUPADMI, Ni Nyoman Sri Telagawati, Ni Luh Wayan Sayang Trianasari Udayani, Putu Kartika Widiastini , Ni Made Ary Widiastiti, Ketut Widyasanti, Ida Ayu Hita Wirasetia, Putu Andi wiryawan, komang andre Wulandari, Ni Luh Manda Yulianthini, Putu Zein Faraudis

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