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All Journal Jurnal Siasat Bisnis JURNAL AKUNTANSI DAN BISNIS : Jurnal Program Studi Akuntansi Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Journal of Education, Humaniora and Social Sciences (JEHSS) Journal of Global Business and Management Review Jurnal Manajemen Jurnal Ilmu Manajemen METHONOMIX Jurnal Sains dan Teknologi Jurnal Riset Bisnis dan Manajemen Bulletin of Counseling and Psychotherapy EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) Pelita Masyarakat BUDGETING : Journal of Business, Management and Accounting Accounting and Business Journal International Journal of Business, Law, and Education Economics, Business and Management Science Journal Jurnal Arastirma Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Annals of Human Resource Management Research Jurnal Visi Manajemen (JVM) Journal of Artificial Intelligence and Digital Business International Education Trend Issues Innovative: Journal Of Social Science Research International Journal of Economic Research and Financial Accounting
Ahmad Prayudi
Universitas Medan Area
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Physics Public Health Social Sciences Other

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Journal : EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS)

 1 
Kepuasan Pelanggan sebagai Faktor Kualitas Pelayanan PT. Mada Graha Nagata dengan Multi Attribute Attitude Model Rudy Sondang Sinaga; Kalvin Sinaga; Ahmad Prayudi; Henny Pratiwi; Fahmi Sulaiman
Ekonomi, Keuangan, Investasi dan Syariah (EKUITAS) Vol 4 No 1 (2022): August 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/ekuitas.v4i1.2086

Abstract

There are still customers who are dissatisfied with Izone's performance as evidenced by several customer complaints against Izone, including (a) The distance to public facilities such as toilets (b) Some consumers complain about hot karaoke air conditioners (c) The price of the starter power card package (because there is no expiration date) (d) More and varied gift items for the promo (e) The number of machines that are swiped can't play (because consumers swipe wrong) (f) Izone is only in the Irian Supermarket Dept. Store. If this is not handled quickly and seriously, it will cause big losses for iZone. The purpose of this study was to determine customer satisfaction with service quality at PT. Mada Graha Nagata This research was carried out from July 2019 to September 2019 It was carried out at the PT. Mada Graha Nagata Tembung Deli Serdang Branch. Quantitative marketing research methods can be defined as marketing research that conveys research objectives through empirical assessment involving various numerical measurements and various analytical approaches. This type of research uses a descriptive design. The conclusions that can be drawn in this research are from the value of each attribute, the Multi-attribute Attitude Model (MAM) obtained the overall attitude value is as follows: (-28) + (-14.3) + (26 ,8) + (30.2) + (68) = 82.7. The value of 82.7 is included in the Neutral range, it can be concluded that visitors rate Neutral on the service quality of PT. Mada Graha Nagata (Izone2000).
Budaya Organisasi Dan Stress Kerja: Pengaruh Terhadap Kinerja Karyawan PT. Herfinta Farm And Plantation Henny Pratiwi; Syah Abadi Mendrofa; Yamolala Zega; Ahmad Prayudi; Fahmi Sulaiman
Ekonomi, Keuangan, Investasi dan Syariah (EKUITAS) Vol 4 No 2 (2022): November 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/ekuitas.v4i2.2592

Abstract

The problem to be studied is that the performance is less than optimal because there are still employees who are not optimal in carrying out their duties as indicated by (a) Implementation of organizational culture that has not been optimally carried out. (b) Delayed completion of pre-determined work because there are several employees who leave the workplace without prior permission and are often seen unemployed and talking about unimportant things during working hours. (c) High absenteeism due to sick and unreasonable employees. This research was conducted in August – October 2019. It was carried out at the Head office of PT. Herfinta Farm and Plantation, Jalan Kapt. Maulana Lubis No. 9 Medan City. The sample in this study were all employees at PT. Herfinta Farm and Plantation which amounted to 30 people. From the results of data processing, it was found that the significance value was 0.0 which was smaller than 0.05 and based on the calculated F value was 24.396 which was greater than the F table of 3.35. From the two analyzes, Ho is rejected, meaning that there are simultaneously independent variables affecting the dependent variable. To improve employee performance, the application of organizational culture and work stress must also be increased at PT. Herfinta Farm and Plantation. Adjusted R Square value is 0.617 or 61.7%. This condition explains that 61.7% of organizational culture variables and work stress have a significant effect on employee performance. This means that from several factors supporting employee performance, organizational culture and work stress factors that affect employee performance the most are 61.7%.
Co-Authors Alfifto Anwar, Amelia Arifansyah, Arifansyah Az-zahri, Imam Syahroji Badewin bunga aditi Dhian Rosalina, Dhian Dian Angriani Siallagan Edison, Emron Effendi, Ihsan Fahmi Sulaiman Fakhirah, Adinda Arrazzaqu Faras Cattleya Febrizaldy Fariski, Aditya Fuqara, Fantashir Awwal Hari Dwi Anggraini Hasman, Haryaji Catur Putera Henny Pratiwi Henny Pratiwi Henny Pratiwi, Henny Hery Syahrial, Hery Hilda Ariska Br Lubis Hutagaol, Adrian Michel H Hutauruk, Mega Tirsanti Ika Misdayanti Sinaga Imas Komariyah Kalvin Sinaga Kalvin Sinaga Kartika, Adelya Khairunnisak, Khairunnisak Khoirul Fikri Nasution Laelawati, Kania Lestari, Indawati Lores, Linda LUBIS, ADELINA M. Yamin Siregar Machdie, Muhammad MAHYUDANIL MAHYUDANIL Marbun, Patar Mariana Tanjung Miftahuddin, Miftahuddin Muhammad Reza Aulia Muhammad Yamin Siregar, Muhammad Yamin Nainggolan, Ester Narima Nasution, Isnirobit Nina Siti Salmaniah, Nina Siti Novika Gea Novrianta S. Brahamana Nur Aisyah Nur Ilhammi Nurul Fahira Pakpahan, Erwin Parulian Patar Marbun Pratama, Ikbar Pribadi, Teddi Putri, Dita Ayunda Ramadani, Mawaddah Ramadanu, Alzy Rambe, Yunita Safitri Rudy Sondang Sinaga Sabrina, Hesti Sagita, Sella Sahara, Israna Sari, Vioni Puspa Sari, Wardhani Indah Sheila Chairunnisa Siallagan, Dian Angriani Sihotang, Santa Lolita Simanjuntak, Siti Maysarah Simbolon, Sahat Martua Siregar, Mitra Martalina Siregar, Nabila Azmi Sitompul, Gabirel Amadeus Sukani, M.Aziiz Syah Abadi Mendrofa Syahputri, Ika Fauziah Syahriandi Syahriandi Syarifah Aini Ritonga Syauqi, Teuku Muhammad Tohap Parulian Utari, Eva Tri Veby Zoraya Fikri Lubis Vira Hardana Damanik Wan Rizca Amelia Wan Rizca Amelia, Wan Rizca Warsani Purnama Sari Yamolala Zega Yuhendra, Alfis Yusmine Purba Yusnaini Yusnaini Yusnini, Yusnini Zafitri, Amanda Alifah Zega, Yamolala