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All Journal Journal of Economic, Management, Accounting and Technology (JEMATech) Jurnal Administrasi dan Manajemen Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas) Jurnal Ilmu Komputer dan Bisnis Altasia : Jurnal Pariwisata Indonesia Journal of Enterprise and Development (JED) Revitalisasi : Jurnal Ilmu Manajemen Jurnal Manajemen Bisnis dan Kewirausahaan Prosiding National Conference for Community Service Project Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Sinar Sang Surya: Jurnal Pusat Pengabdian kepada Masyarakat PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat Husnayain Business Review International Journal of Applied Sciences in Tourism and Events Mamangan Social Science Journal Jurnal Pengabdian Masyarakat Bangsa Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital (JEKOMBITAL) Madani: Jurnal Pengabdian Masyarakat dan Kewirausahaan ARembeN Ar Rehla: Journal of Islamic Tourism, Halal Food, Islamic Traveling, and Creative Economy Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Jurnal ilmiah teknologi informasi Asia Jurnal Pengabdian Kepada Masyaraka Pelita Nusantara
Fahlevi, Renza
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PENGARUH BRAND AMBASSADOR SELEBRITI TERHADAP KEPUTUSAN PEMBELIAN SKINCARE KOREA DI KOTA BATAM Sinambela, Fitriana Aidnilla; Ardhany Damanik, Nisa; Fahlevi, Renza
JURNAL ADMINISTRASI & MANAJEMEN Vol 15, No 2 (2025): Jurnal Administrasi dan Manajemen
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jam.v15i2.5937

Abstract

Brand ambassador merupakan identitas dari suatu produk, semakin baik citra seorang brand ambassador maka akan semakin tinggi minat konsumen untuk membeli produk tersebut. Keputusan pembelian pasti bergantung pada karakter dan perilaku seseorang. Karena setiap konsumen memiliki alasan atau motif yang berbeda dalam mengambil keputusan. Salah satunya budaya asing yang paling populer dan sedang trend di Indonesia saat ini adalah Hallyu atau Korean wave, yang merupakan gelombang budaya dari Korea Selatan. Penelitian ini bertujuan untuk menganalisis pengaruh brand ambassador selebriti terhadap keputusan pembelian produk skincare Korea di Kota Batam. Fenomena Korean wave telah meningkatkan popularitas produk kecantikan asal Korea Selatan, yang diperkuat oleh strategi pemasaran dengan menggunakan brand ambassador dari kalangan selebriti. Penelitian ini menggunakan non-probability sampling dengan pendekatan Purposive Sampling dan Convenience sampling karena adanya persyaratan responden seperti masyarakat Kota Batam yang berumur 18-26 tahun. Analisis data menggunakan IBM SPSS statistics 26.0 dan SmartPLS 3.0. Terdapat 280 responden yang merupakan pengguna skincare Korea di Kota Batam. Hasil penelitian menunjukkan bahwa brand ambassador memiliki pengaruh signifikan terhadap purchase decision dan purchase intention. Selain itu, faktor lain seperti social media marketing dan electronic word of mouth juga berperan dalam membentuk keputusan pembelian.
Program Peningkatan Penjualan Melalui Pemasaran Digital Pada Kedai Kopi Aan Fahlevi, Renza; Sinambela, Fitriana Aidnilla; Wang, Thalia
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 4 (2025): Juni
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i4.2423

Abstract

Kedai kopi Aan merupakan salah satu usaha kuliner yang ada di kota Batam. Saat ini kedai kopi Aan menghadapi persaingan yang ketat dalam industri kuliner. Pada beberapa periode waktu sebelumnya, Kedai kopi Aan mengalami penurunan penjualan karena semakin banyaknya kompetitor sejenis dan belum maksimalnya pelaksanaan pemasaran secara digital. Program pengabdian ini bertujuan untuk membantu mitra yaitu kedai kopi Aan untuk meningkatkan omzet usaha. Program yang akan dilaksanakan meliputi perancangan dan penerapan strategi pemasaran digital melalui media sosial dan penjualan di aplikasi pengantaran makanan secara daring seperti aplikasi Gofood dan Grabfood. Metode yang digunakan dalam program pengabdian ini meliputi observasi langsung ke lokasi dan wawancara ke pemilik usaha dan konsumen. Hasil akhir dari program pengabdian menunjukkan terdapat peningkatan jumlah pelanggan baru dan peningkatan omzet usaha setelah implementasi program pengabdian.
Implementasi Smart Tourism menggunakan Virtual Tour 360° di Belalang Adventure Batam Putra, Muhamad Zhabiyan Dwi; Fahlevi, Renza; Sinambela, Fitriana Aidnilla; Viony, Viony; Stevani, Stevani; Ang, Jessica Friscilla; Pratama, Wira Ardhimas; Mangkey, Jasica Kristin
Jurnal Ilmiah Teknologi Informasi Asia Vol 19 No 2 (2025): Volume 19 nomor 2 2025 (8)
Publisher : LP2M Institut Teknologi dan Bisnis ASIA Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jitika.v19i2.1075

Abstract

The growth of smart tourism, particularly through 360° virtual tour (VT360°) technology, presents an effective promotional strategy in the period following the COVID-19 pandemic. This approach is especially suitable for outdoor tourist destinations that seek to engage with a global audience. This research was specifically conducted to design and put into practice VT360° technology at Belalang Adventure in Batam. The main goals were to increase the availability of information for potential visitors and improve the location's appeal to foreign tourists, who often research destinations online before traveling. This study employed a Research and Development (R&D) method, which included systematic stages of initial observation, capturing high-quality images with Google Street View, editing the photos with Adobe Lightroom, and building the final virtual tour on the Theasys platform. The outcome is a fully interactive virtual tour that highlights key points of interest, including the main entrance, the ticket counter, and various game areas, all of which can be conveniently accessed online from any device. This digital tool has proven to be an effective and low-cost method for tourism promotion. It also shows the considerable potential for small and medium-sized tourism businesses to use immersive technology to reach a wider market. Based on these findings, this study recommends forming collaborations with tour operators, local tour guides, and hotels to broaden the distribution of the virtual tour, making it a central part of a more extensive and combined promotional strategy.
Factors Influencing Generation Z's Intention to Purchase Environmentally Friendly Skincare Products Fahlevi, Renza; Kevin, Valeska Lilya; Sinambela, Fitriana Aidnilla
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11747

Abstract

Purpose: This study aims to explore how factors such as environmental concern (EC), subjective norms (SN), perceived behavioral control (PBC), and environmental attitude (EA) influence Generation Z, specifically their intention to purchase environmentally friendly skincare products.Method: A quantitative research approach was employed, with a sample of 200 Generation Z consumers who have purchased environmentally friendly skincare products. The respondents were selected using purposive sampling, based on criteria including being born between 1995 and 2010, residing in Batam, and having purchased environmentally friendly skincare products. Data analysis was conducted using SPSS and SmartPLS software.Result: The findings reveal that environmental concern (EC), perceived behavioral control (PBC), and environmental attitude (EA) significantly influence green purchase intention (GPI), while subjective norms (SN) do not have a significant effect. Additionally, SN and PBC influence GPI through EA, whereas EC does not significantly impact GPI via EA.Practical Implications for Economic Growth and Development: The results of this study offer valuable insights for companies in the environmentally friendly skincare sector, helping them tailor effective marketing strategies to Generation Z consumers' preferences. By implementing the right strategies, companies can boost product sales and contribute to broader economic growth.
Peningkatan Pengelolaan Keuangan pada Kelompok Usaha Bersama (KUBE) Sentra Snack Tanjung Riau Bersinar: - Ma’muriyah, Ni’matul; Agustin, Isnaini Nuzula; Fahlevi, Renza; Mahendra, Rizky Adi; Septiyani, Estin Rose
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 1 (2025): Jurnal Pengabdian kepada Masyarakat Nusantara Edisi Januari - Maret
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i1.4339

Abstract

Pelaksanaan kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman anggota KUBE Sentra Snack Tanjung Riau Bersinar mengenai prosedur pengajuan Kredit Usaha Rakyat (KUR), pentingnya pengelolaan keuangan, pencatatan keuangan senderhana, dan cara pengadopsian teknologi digital seperti QRIS. Metode yang digunakan dalam pelaksanaan kegiatan pengabdian kepada masyarakat ini adalah metode kualitatif yang dimana dilakukan observasi dan wawancara secara langsung pada mitra yang dituju. Hasil dari kegiatan pengabdian kepada masyarakat ini adalah pelatihan yang dilakukan berhasil meningkatkan pemahaman anggota dari KUBE Sentra Snack Tanjung Riau Bersinar mengenai prosedur pengajuan kredit berupa Kredit Usaha Rakyat (KUR), pengelolaan keuangan yang baik dan benar, dan pencatatan laporan keuangan sederhana. Anggota dari KUBE Sentra Snack Tanjung Riau Bersinar kini lebih mampu menyusun laporan keuangan sederhana secara mandiri. Selain itu, terdapat kemajuan dalam pemanfaatan teknologi digital, yaitu penerapan sistem pembayaran QRIS yang akan mempermudah proses transaksi dan meningkatkan transparansi. Pelatihan yang telah dilaksanakan dalam kegiatan pengabdian kepada masyarakat ini telah memperkuat keberlanjutan usaha anggota KUBE Sentra Snack Tanjung Riau Bersinar.
Pengembangan Website dan Kerjasama Katering Bungli Coffeeshop di Batam Fahlevi, Renza; Giorgyna, Giorgyna
Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas) Vol 9, No 3 (2025): Jurnal Pelayanan dan Pengabdian Masyarakat (PAMAS)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM Universitas Respati Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/pamas.v9i3.6764

Abstract

Founded by Mrs. Bungli in 2010 in Batam City, Bungli Coffeeshop has emerged as a leading culinary destination offering a diverse range of services, including catering, birthday events, celebrations, and social activities. Renowned for its signature dishes such as seasoned chicken and mixed rice with a variety of side dishes, Bungli Coffeeshop has crafted a distinctive culinary experience that captivates consumers. This study aims to propel the progress of Bungli Coffeeshop by introducing innovation through the establishment of a website and the development of a catering collaboration proposal. With a focus on employing interview, observation, and documentation methods, this research aims to support Bungli Coffeeshop in entering a new phase of business development. The results of this research indicate a significant improvement in the business performance of Bungli Coffeeshop. Through the establishment of a website, the business has successfully gained broader exposure, attracting new customers and providing a better experience for loyal patrons. Furthermore, the formulation of a catering collaboration proposal expands opportunities for business partnerships, opening doors to mutually beneficial collaborations. This study provides a deeper understanding of the importance of innovation in the culinary business world and offers practical guidance for planning the next steps in the development of Bungli Coffeeshop. With these efforts, it is anticipated that Bungli Coffeeshop will continue to grow and become a key player in the culinary industry in Batam City and its surroundings. Keywords: Digital marketing, bungli coffeeshop, catering, dish, restaurant
Influence Tiktok Advertisement To Decision Hotel Accommodation Purchases Among The Zennial Generation Nurhafiza, Emtiqa; Sinambela, Fitriana Aidnilla; Fahlevi, Renza
Jurnal Mamangan Vol 13, No 2 (2024): Special Issue: Jurnal Ilmu Sosial Mamangan, Accredited 2 (SK Dirjen Ristek Dikt
Publisher : LPPM Universitas PGRI Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22202/mamangan.v13i2.9141

Abstract

This study aims to test the influence of emotions, entertainment, and information in TikTok Advertisement on consumer behavior and hotel purchasing decisions among the Zennial Generation. The results of testing using SmartPLS software show that emotions do not has a significant effect on purchasing decisions (β = 0.041, t-statistic = 0.919, p = 0.358), but ... significant to behavior consumer (β = 0.158, t-statistic = 2,661, p = 0.008). Entertainment also has no significant effect on purchasing decisions (β = 0.100, t-statistic = 1.097, p = 0.273), but has a significant effect on consumer behavior (β = 0.215, t-statistic = 2.326, p = 0.020). Information is proven to have a significant effect on consumer behavior (β = 0.608, t-statistic = 7.069, p = 0.000) and purchasing decisions through consumer behavior (β = 0.479, t-statistic = 4.614, p = 0.000). In addition, there is a significant influence of emotional (β = 0.124, t-statistic = 2.564, p = 0.010) and entertainment (β = 0.169, t- statistic = 2.050, p = 0.040) on purchasing decisions through consumer behavior. Overall, this study shows that factors in TikTok Advertisement can influence consumer behavior and hotel purchasing decisions in the Zennial Generation, with information as the most dominant factor.
ANALISA KONSUMEN DAN PEMANFAATAN MEDIA SOSIAL PADA UMKM MIEWAW TERHADAP MASYARAKAT DI KOTA BATAM Fitri, Alissya Maidha; Angie, Angie; Febriani, Fatimah; Raisy, Raisy; Fahlevi, Renza; Putra, Edy Yulianto
Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Vol 4 No 1 (2023): Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/abdilaksana.v4i1.28377

Abstract

Teknologi yang semakin canggih memberi kesempatan kepada UMKM baru untuk meningkatkan engagement dan merek dari UMKM itu sendiri. Tidak hanya itu, fakta bahwa adanya pandemi COVID-19 yang menyebabkan pengurangan aktivitas diluar rumah membuat seluruh masyarakat untuk melakukan seluruh aktivitas dengan memanfaatkan Internet termasuk dalam melakukan promosi dan kegiatan pemasaran. Namun, tidak semua pemilik UMKM dapat memanfaatkan teknologi untuk melakukan promosi ataupun kegiatan pemasaran lainnya. Hal ini dikarenakan faktor umur, kurangnya edukasi dan dorongan diri untuk mempelajari hal baru mengenai tren di jaman sekarang.  MieWaw adalah usaha makanan kecil yang berlokasi di Kota Batam yang memiliki kendala atau faktor yang telah disebutkan sebelumnya. Maka dari itu, dilakukan analisa konsumen dan pemanfaatan media sosial terhadap serta program pemasaran yang tersusun rapi pada UMKM MieWaw untuk meningkatkan brand awareness sekaligus profit yang ingin dicapai.Kata Kunci : UMKM, Merek, Program Pemasaran
Co-Authors -, Hanny Aidnilla, Fitriana Ang, Jessica Friscilla Angie, Angie Ardhany Damanik, Nisa Br Sembiring, Agika Wasinta Cristie Yen, Selfia Erlin Erlin Erni Erni Febriani, Fatimah Fidia Fitri, Alissya Maidha Fitriana , Aidnilla Sinambela Fitriana Aidnilla Sinambela Flowerensia, Dionna Giorgyna, Giorgyna Hasanah, Nafisatul Helen, Helen Ingkadijaya, Rachmat Isnaini Nuzula Agustin Jessy Kevin, Valeska Lilya Lim, Irene Macnico, Peter Maggie, Maggie Mahendra, Rizky Adi Mangkey, Jasica Kristin Ma’muriyah, Ni’matul Meliana Meliana Melodya, Deslyn Nurhafiza, Emtiqa Nurhafiza, Emtiqa Nurhafiza Nurhamidah, Rahel Permata, Nadiva Surya Pratama, Wira Ardhimas Putra, Edy Yulianto Putra, Muhamad Zhabiyan Dwi Raisy, Raisy Rovina Septiyani, Estin Rose Shelvina Sihombing, Dame Afrina Sinambela, Fitriana Aidnilla Steffani, Steffani Stevani, Stevani Tan, Joyceline Vallencia, Vallencia Viony, Viony Wang, Thalia Willam Yunaeni, Enly