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All Journal JURNAL ECONOMIA JAM : Jurnal Aplikasi Manajemen Journal of Economic, Bussines and Accounting (COSTING) J-MAS (Jurnal Manajemen dan Sains) Jurnal Manajemen dan Bisnis Procuratio : Jurnal Ilmiah Manajemen Jurnal Akuntansi dan Keuangan Asian Management and Business Review Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) International Journal of Applied Research and Sustainable Sciences (IJARSS) Journal of Economics and Management
Astarina, Ivalaina
Institut Teknologi Dan Bisnis Indragiri
Religion Humanities Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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The Role of Self-Determination in Linking Humble Leadership to Employee Adaptive Performance Fikri, Khusnul; Astarina, Ivalaina; Ramadhan, Rian Rahmat; Setianingsih, Rahayu; Alviani, Devi; Marnis, Marnis; Daryanes, Febblina
Jurnal Economia Vol. 21 No. 3 (2025): October 2025
Publisher : Faculty of Economics and Business, Universitas Negeri Yogyakarta in collaboration with the Institute for

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/economia.v21i3.77901

Abstract

Amid the evolving business environment, traditional performance management models have become less relevant, emphasizing the importance of adaptive performance. Adaptive performance is assumed to be influenced by humble leadership, though its impact may depend on employees' perceptions of the leader's motives. This study, using Self-Determination Theory, aims to examine the role of self-determination as a mediator in the relationship between humble leadership and adaptive performance. Data was collected through a 5-point Likert scale questionnaire from 185 private sector employees in Riau, analyzed using SEM PLS. The results show that humble leadership has a positive impact on adaptive performance, both directly and through self-determination as a mediator.
The Effect of Third Party Funds and Assets on Profits at PT. Riau Kepri Syariah Regional Development Bank Hapsila, Angga; Astarina, Ivalaina; Remofa, Yudha; Supriyadi, Agus
International Journal of Applied Research and Sustainable Sciences Vol. 2 No. 5 (2024): May 2024
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijarss.v2i5.1948

Abstract

The research was conducted to see the effect of tThe research was conducted to see the effect of third party funds and assets on profits at PT. Riau Regional Development Bank Kepri Syariah. The data in this study used secondary data from 2009 to 202, through a quantitative approach. Researchers utilize SPSS version 24 in managing data. The results showed that third-party funds partially had no effect on profits and assets partially affected profits. The results of research on third-party funds and assets simultaneously affect profits. Keywords: Profit, Third Party Funds and Assetshird party funds and assets on profits at PT. Riau Regional Development Bank Kepri Syariah. The data in this study used secondary data from 2009 to 202, through a quantitative approach. Researchers utilize SPSS version 24 in managing data. The results showed that third-party funds partially had no effect on profits and assets partially affected profits. The results of research on third-party funds and assets simultaneously affect profits. Keywords: Profit, Third Party Funds and Assets
CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: ROLE OF E-SERVICE QUALITY AND TRUST Evelyn Wijaya; David David; Mia Mia; Ivalaina Astarina
Procuratio : Jurnal Ilmiah Manajemen Vol 13 No 1 (2025): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v13i1.4850

Abstract

Banking is a publicly trusted financial institution that plays an important role in the economic system. This research aims to analyze the effect of E-Service Quality and Trust on customer satisfaction and customer loyalty at BCA KCP Juanda Pekanbaru. Research population was active customers at BCA KCP Juanda Pekanbaru. The roscoe formula is the sampling strategy utilized in this research instance, and there are 100 samples total. The analysis technique used Structural Equation Model (SEM) with Partial Least Square (PLS) 4.0. Research result inform that E-Service Quality and Trust have a significant and positive impact on customer satisfaction and loyalty. Lastly, for Customer Satisfaction on customer Loyalty has a positive and significant. E-Service Quality play an important role in efforts to increase customer satisfaction and customer loyalty. Perbankan merupakan lembaga keuangan terpercaya publik yang memainkan peran penting dalam sistem perekonomian. Penelitian ini bertujuan untuk menganalisa pengaruh E-Service Quality dan Kepercayaan terhadap Kepuasan nasabah dan Loyalitas nasabah padaBCA KCP Juanda Pekanbaru. Populasi penelitian merupakan nasabah aktif di BCA KCP Juanda Pekanbaru. Pengambilan sampel pada penelitian ini menggunakan rumus roscoe, sehingga diperoleh sampel penelitian sebanyak 100 responden. Teknik analisis pada penelitian ini adalah Structural Equation Model (SEM) dengan Partial Least Square (PLS) 4.0. Hasil penelitian menginformasikan bahwa variabel E-Service Quality dan Kepercayaan terhadap Kepuasan dan Loyalitas nasabah berpengaruh positif dan signifikan. Untuk variabel Kepuasan terhadap Loyalitas nasabah memiliki pengaruh positif dan signifikan. E-Service Quality memegang peranan penting dalam upaya meningkatkan kepuasan nasabah dan loyalitas nasabah.
STORYTELLING UNTUK BRANDING : ANALISIS KONTEN PADA MEDIA SOSIAL INSTAGRAM LE MINERALE Meilya Karya Putri; Ivalaina Astarina
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 10 No 2 (2026): Edisi Mei - Agustus 2026
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v10i2.6464

Abstract

Instagram merupakan platform media sosial yang dapat membangun kepercayaan dan loyalitas dengan pelanggan. Pilihan Le Mirerale menggunakan Instagram melalui konten storytelling dalam mengembangkan brandnya menjadi hal yang penting untuk dibahas dan diteliti. Tujuan Penelitian ini yaitu untuk mengetahui branding produk yang dilakukan pada media sosial Instagram produk Le Minerale. Teknik yang digunakan dalam mengumpulkan data yaitu observasi, dokumentasi dan studi pustaka. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan menggunakan analisis konten. Hasil Penelitian yang diperoleh yaitu Le Minerele menggunakan platform media sosial yang lagi tren saat ini, yaitu Instagram dengan menampilkan konten-konten kreatif storytelling dengan berbagai tema yang sangat mudah membantu konsumen atau pelanggan dalam mengingat brand yang dikenalkan.
When Agility Meets Engagement: Unveiling The Mechanism Of Employee Performance Enhancement Irawati; Puspa Dewi; Ivalaina Astarina; Tomy Fitrio
Journal of Economics and Management Vol. 4 No. 2 (2026): Journal of Economics and Management, June 2026
Publisher : Lembaga Publikasi Ilmiah Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/ecoma.v4i2.490

Abstract

This study aims to develop a conceptual model of workforce agility, learning agility, and employee performance in Regional-Owned Enterprises (BUMD) in Indragiri Hulu Regency, with employee engagement as a mediating variable. Previous studies have reported inconsistent findings regarding the effect of workforce agility on employee performance and have generally examined workforce agility and learning agility separately. This study addresses this gap by integrating both constructs into a single model. A cross-sectional survey was conducted using a 5-point Likert-scale questionnaire administered to all employees of BUMD in Indragiri Hulu Regency, resulting in 169 respondents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.1. The results show that workforce agility has no direct effect on employee performance, whereas learning agility does. Employee engagement mediates the relationships between workforce agility, learning agility, and employee performance. The novelty of this study lies in integrating workforce and learning agility with employee engagement as a mediating variable in the BUMD context. The findings extend the Job Demands-Resources Theory and Dynamic Capabilities Framework by highlighting employee engagement as a key mechanism linking agility and performance. Practically, BUMD managers should strengthen employee engagement and continuous learning to improve organizational adaptability and employee performance.
Despotic leadership on happiness at work: Job crafting and optimism as key mechanisms Alviani, Devi; Dewi, Puspa; Astarina, Ivalaina; Fitrio, Tomy; Perdana, Riky
Asian Management and Business Review Volume 6 Issue 2, 2026
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AMBR.vol6.iss2.art11

Abstract

The decline in workplace happiness has become an urgent issue in the healthcare sector in the post-pandemic era, particularly within organizations characterized by high job demands and rigid power relations, which have the potential to drain employees’ psychological resources. This situation calls for a deeper understanding of mechanisms that help workers maintain occupational well-being under harmful leadership styles. This research aims to examine the influence of despotic leadership on employee well-being in the workplace, specifically investigating the role of job crafting as a mediator and optimism as a moderator. The study utilizes a quantitative approach supported by a cross-sectional research design. The population includes 286 employees working in healthcare institutions in Riau Province, of which 165 respondents were chosen through systematic random sampling. Data were gathered anonymously through an online survey and processed using structural equation modeling (SEM) with SmartPLS 3.0. The findings reveal that despotic leadership significantly reduces workplace happiness and weakens job crafting behaviors. Job crafting mediates this relationship, as employees who proactively reshape their tasks and workplace relationships report higher levels of workplace happiness. Additionally, optimism moderates the negative effect of despotic leadership on workplace happiness by buffering psychological resource depletion. The novelty of this study lies in testing an integrated model that positions job crafting and optimism as psychological resource recovery and protection mechanisms within the context of dark leadership in the healthcare sector.
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN SELF EFFICACY TERHADAP KINERJA KARYAWAN Irfan Widyanto; Khusnul Fikri; Ivalaina Astarina; Hammam Zaki; Yanti Mayasari Ginting; Abunawas Abunawas
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/tjpfs459

Abstract

Tujuan Penelitian : Tujuan penelitian ini untuk mengetahui dan menganalisis pengaruh kepemimpinan transformasional terhadap kinerja karyawan di PT. Karya Pesona Nusantara; dan pengaruh self efficacy terhadap kinerja karyawan di PT. Karya Pesona Nusantara. Desain/ Metode/ Pendekatan : Metode penelitian yang digunakan merupakan metode penelitian kuantitatif. Populasi dalam penelitian ini adalah seluruh karyawan PT. Karya Pesona Nusantara yang berjumlah 35 orang. Mengingat jumlah populasi relatif kecil, yaitu di bawah 100, maka seluruh anggota populasi diambil semua sebagai sampel penelitian, sehingga penelitiannya disebut sebagai penelitian populasi atau penelitian sensus. Data yang didapatkan dari penyebaran kuesioner dianalisis dengan analisis regresi berganda untuk pengujian hipotesisnya. Temuan Penelitian : Hasil penelitian kepemimpinan transformasional berpengaruh positif tetapi tidak signifikan terhadap kinerja karyawan di PT. Karya Pesona Nusantara; Self Efficacy berpengaruh positif dan signifikan terhadap kinerja karyawan di PT. Karya Pesona Nusantara. Kepemimpinan transformasional dan self efficacy secara simultan berpengaruh signifikan terhadap kinerja karyawan di PT. Karya Pesona Nusantara. Kontribusi Teoritis/ Originalitas: Oleh karena itu, penting bagi perusahaan untuk meningkatkan kepemipinan transformasional dan self efficacy agar perusahaan dapat meingkatkan kinerja karyawan. Implikasi Praktis : Hasil penelitian ini dapat digunakan oleh manajemen PT. Karya Pesona Nusantara untuk memperbaiki strategi kepemimpinan dan pelatihan self-efficacy karyawan. Keterbatasan Penelitian : Penelitian ini hanya dilakukan pada satu perusahaan dengan jumlah responden terbatas (35 orang), sehingga hasilnya tidak dapat digeneralisasikan ke perusahaan lain.
Co-Authors Abunawas, Abunawas Agus Supriyadi Agus Supriyadi Ahmad Ramadhan Alviani, Devi Angga Hapsila David David Dwi Cahyono Evelyn Wijaya Febblina Daryanes Fikri, Khusnul Gilang Ramadan Gilang Ramadan Gilang Ramadhan Hammam Zaki Hapsila, Angga Hardi Hardi, Hardi HASANAH YASPITA Irawati Irfan Widyanto Khusnul Fikri Marnis Marnis Meilya Karya Putri Mia Mia Perdana, Riky Puspa Dewi Puspa Dewi Raja Marwan Indra Saputra Ramadhan, Rian Rahmat Remofa, Yudha Rifa’I, Ahmad Setianingsih, Rahayu Syahmardi Yacob Tomy Fitrio Yanti Mayasari Ginting YUDHA REMOFA Yudha Remofa