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Yuana, Haris
Universitas Islam Balitar
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Sentiment Analysis On Evos Esports Team Instagram Social Media Using Convolutional Neural Network (CNN) Mohammad Amir Fatkhi Zen; Haris Yuana; Udkhiati Mawaddah
JOSAR (Journal of Students Academic Research) Vol 10 No 2 (2025): September
Publisher : Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35457/4xw3mn98

Abstract

The rapid growth of the esports industry in Indonesia presents unique challenges for professional teams such as EVOS Esports, particularly in strengthening fan engagement and loyalty in the digital era. This study aims to analyze fan sentiment toward the official Instagram posts of EVOS Esports using a deep learning approach with a Convolutional Neural Network (CNN). The research process involved data collection through web scraping, followed by preprocessing stages such as cleaning, case transformation, normalization, tokenization, stopword removal, and stemming. The dataset was then labeled, split into training and testing sets (90:10), and used for CNN model training and evaluation through a confusion matrix. The results demonstrate that the CNN model successfully classified comments into three sentiment categories—positive, negative, and neutral—with an accuracy of 92%. The model also achieved a precision of 0.92, recall of 0.92, and an F1-score of 0.92, indicating very good classification performance. Sentiment distribution analysis of 11,305 comments showed that neutral sentiment dominated (47.24%), followed by positive (30.12%) and negative (22.64%). These findings provide valuable insights into fan perceptions of esports team performance on social media. For future research, expanding the sentiment lexicon with terms commonly used in online communities is recommended to further enhance classification accuracy.
Co-Authors Achmadi, Ilham Lantasa Adfiansyah, Farkhan Adhiyasa Khoirul Muttaqiin Afandi, Kautsar Aldo Nicholas Alwan Fauzaan Anugerah Utama, Jaka Ari Bintari, Dinny Asfin Rizaldy Asromah Al Alawiyah Awwalin, Beta Nurul Bayu Lokananta, Ricko Chulkamdi , M. Taofik Chulkamdi, Mukh Taofik Dimas Fanny Hebrasianto Permadi Dwi Fasnuari, Happy Andrian Dwi Puspitasari, Wahyu Eka Febri Anggara, Wahyu Eko Saputro, Wahyu Fani Putra, Nicky Febrinita, Filda Hartami Santi, Indyah Herliztyo, Deva Khasani, Abil Kholila, Ni'ma Kirom, Sabitul Kuncoro Timur, Bimo Kurnia Paranita Kartika Kurnia Paranita Kartika Riyanti Lathoif, Miftakhul Lestanti, Sri Lukma, Hazairin Nikmatul M. Taofik Chulkamdi, M. Taofik M.Taufiq Sauma Hendy Marinda Sari Sofiyana Mawaddah, Udkhiati Mi’rajtania, Septia Mohammad Amir Fatkhi Zen Mukh Taofik Chulkamdi Mukh Taofik Chulkamdi Muttaqiin, Adhiyasa Khoirul Nizam, Muhammad Nizam Nur Budiman, Saiful Nur Hidayat Nur, Akbar Nurul Fitrah Pramono, Yusuf Puspitsari, Wahyu Dwi Rahmat, Mohammad Faried Ramadhan, Muhammad Raafi Rizaldy Gunawan Rochim, Bahrur Romadhona, Rizki Dwi Saiful Nur Budiman Saiful Nur Budiman Setia Budi, Mochamad Arif Bayu Sholikhatul Kasanah, Eka Subeqi, Muhammad Surachmad, Bayu Taofik Chulkamdi, Mukh Udkhiati Mawaddah Udkhiati Mawaddah Ulya, Ulya Darotin Wahyu Dwi Puspitasari wahyu woro lestari Wicaksono, Eko Teguh Widya Andhika, Fibri Wulansari, Zunita Yuswandari Zain Zakaria, Robby Zukhomsin, Devid Zunita Wulansari Zunita Wulansari