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All Journal International Journal of Economics Development Research (IJEDR) Jurnal EMA (Ekonomi Manajemen Akuntansi) INVEST : Jurnal Inovasi Bisnis dan Akuntansi Jurnal Ekonomi dan Manajemen Indonesia
Sabtohadi, Joko
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Kualitas Pelayanan, Lokasi Dan Emosional Terhadap Loyalitas Konsumen Pada Bank Kaltim Cabang Balikpapan Taroreh, Tirsa Tivnirini; Sabtohadi, Joko; Madjid, Mariani
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 19 No 1 (2019)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v19i1.599

Abstract

Abstract:The objectives and benefits of this study are:1.      To prove whether service quality is together,location, and emotional has a significant influence on consumer loyalty at Balikpapan's Kaltim Bank Branch.2.      To prove where individually between service quality, location, and emotional has a dominant influence on customer loyalty at Balikpapan's Kaltim Bank Branch.The results of this study are expected to be used as an evaluation forBalikpapan Bank Kaltim Branch which can be used as a material consideration to improve management performance to take the right marketing strategy in the future competition.Based on the results of the analysis and discussion conducted in the previous chapter, some conclusions can be drawn as follows:Allegations stating, it is alleged that together service quality, location, and emotional have a significant influence on customer loyalty at the proven Balikpapan Branch of Bank Kaltim. With a calculated F value of 24.942 greater than F table or F0.05 of 2.70 and a significance value of 0.000 is smaller than the significance level = 0.05, then the first hypothesis in this study is acceptable.Allegations stating that it is assumed that individually the location has a dominant influence on customer loyalty at the proven Balikpapan Branch of Bank Kaltim. With the value of t count of 4.705> t table of 1.66088 and a significance value of 0.000 is smaller than the significance level = 0.05, then the first hypothesis in this study is acceptable.                Keywords: Services Quality, Locations, Emotional And Consumer Loyalty
Pengaruh Disiplin Kerja Terhadap Prestasi Kerja Pegawai Dinas Pendapatan Daerah Kutai Kartanegara Irawan, Andi Indra; Sabtohadi, Joko; Madjid, Mariani
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 19 No 1 (2019)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v19i1.603

Abstract

Abstract :The purpose of the analysis is to find out whether the work discipline variables have a significant influence on the work performance of the Regional Revenue Service staff of the Kutai Kartanegara Regency. The results of the research show that the work discipline variables have a significant influence on the work performance of employees of the Regional Revenue Service of Kutai Kartanegara acceptable truth, where the value of t count the work discipline variable is greater than the value of t table (16,332> 1,66055) with a significance value smaller than the significance level (0,000 <0,05). Thus the proposed hypothesis has been proven and acceptable.Keywords: work disciplin, work performance
Peran Komitmen Orgnisasi Sebagai Variabel Intervening Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai Sabtohadi, Joko
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 19 No 2 (2019)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v19i2.695

Abstract

Abstract:This study aims to examine the direct and indirect effects of organizational culture on employee performance. This research is a quantitative study using primary data collected by survey techniques. The respondents of this study were 56 employees in the Regional Research and Development Agency of the Kutai Kartanegara. Data analysis using the Structural Equation Model based on Partial Least Square (SEM-PLS). The results showed that there was a significant direct effect of organizational culture on employee performance, organizational culture on organizational commitment, and organizational commitment on employee performance. The results also show that organizational commitment acts as a partial mediator of the organizational culture's relationship to employee performance. Keywords: Organizational Culture, Organizational Commitment, Employee Performance
Co-Authors Abdullah, Rahim Adi Suhendra, Adi Alam, Bambang Sukma Andari, Tania Arisman Arisman Askiah, Askiah Azanda, Siti Hanifa Azi Nur Rahmasita Barsei, Adhityo Nugraha Budiarti, Menik Dewi, Intan Candra Fahrani, Novi Savarianti Haeruddin Haeruddin Harefa, Herman Yaarozatulo Hidayat, Bachtari Alam Imam Radianto Anwar Setia Putra, Imam Radianto Anwar Setia Indarti, Dian Martha Irawan, Andi Indra johansyah johansyah Jubaidi Luthman, Awang Yacoub Madjid, Mariani Mallu, Farida Masbiran, Vivi Ukhwatul Mulyanto Mulyanto Muniroh, Muniroh Nendra, Andre Ray Nurhuda Firmansyah Paradila, Anisa Periadi, Anisa Maqwani Retalita Putri Pranasari, Melati Ayuning Purwadi Purwadi Qomariyah, Anis Rahmadi, Muhamad Harry Rahmadi, Muhammad Harry Ramadhan, Arif Ratna Wati Rin, Anggraita Fuspa Rosidah Rosidah Safira, Evi Maya Savitri, Adisty Sekar Setyawan, Muhson Danny Simandjorang, Bonataon Maruli Timothy Vincent Suci Emilia Fitri Suhartono, Hedi Suwartiningsih, Sri Wahyuni Syah, Robby Firman Taroreh, Tirsa Tivnirini Tini Apriani, Tini Witra Apdhi Yohanitas Yuliana Yuliana