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All Journal Owner : Riset dan Jurnal Akuntansi JURNAL PENDIDIKAN TAMBUSAI Jurnal Sains Sosio Humaniora Jurnal Benefita : Ekonomi Pembangunan, Manajemen Bisnis Dan Akuntansi JURNAL PUNDI Creative Research Management Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Economics and Digital Business Review Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan Marketing Management Studies Jurnal Bina Bangsa Ekonomika Indonesian Journal of Applied Accounting and Finance JURNAL ECONOMINA ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Gemilang: Jurnal Manajemen dan Akuntansi Profit: Jurnal Manajemen, Bisnis dan Akuntansi Journal of Artificial Intelligence and Digital Business Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Publikasi Ilmu Manajemen Jurnal Administrasi Sosial dan Humaniora (JASIORA) Center of Economic Students Journal (CSEJ) Jurnal bintang manajemen Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen dan Ekonomi Jurnal Riset Ekonomi dan Akuntansi Sammajiva: Jurnal Penelitian Bisnis dan Manajemen JURNAL RUMPUN MANAJEMEN DAN EKONOMI JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Bina Bangsa International Journal of Business and Management
Susanti, Febsri
Sekolah Tinggi Ilmu Ekonomi KBP
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THE INFLUENCE OF ORGANIZATIONAL FACTORS AND INDIVIDUAL FACTORS ON WORK STRESS IN EMPLOYEES OF PT. LION MENTARI PADANG Susanti, Febsri; Junita, Rani
Bina Bangsa International Journal of Business and Management Vol. 2 No. 1 (2022): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v2i1.40

Abstract

This study aimed to determine and analyze the effect of organizational factors and individual factors on work stress on employessof PT. Lion Mentari Padang. The population in this study were all employees of PT. Lion Mentari Padang, totaling 80 people. The sampling technique used is saturated sample. Because the population in this study was relatively small, and less than a hundred people, the entire population could be sampled. The data analysis technique used to test the hypothesis is the statistical t test. The results showed that organizational factors affects work stress of employees of PT. Lion Mentari Padang. This is because organizational factors has a significant value of 0.005, this significant value is smaller than alpha 0.05. This means that organizational factors has a significant effect on work stress. Individual factors affect on work stress of employees of PT. Lion Mentari Padang. This is because individual factors have a significant value of 0.000, this significant value is smaller than alpha 0.05. This means that individual factors have a significant effect on work stress
THE INFLUENCE OF HUMAN RELATIONS AND THE WORKING ENVIRONMENT TOWARDS EMPLOYEE WORK ETHIC : Case Study at the South Coast District Inspectorate Koslendra, Endang; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 2 No. 1 (2022): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v2i1.43

Abstract

This study aimed to analyze and prove the influence of human relations and work environment on employee work ethics in the Inspectorate Office of Pesisir Selatan District. The sampling technique used is saturated sampling, while the number of samples used for analysis is 47 people. The data analysis technique used to test the hypothesis is multiple linear regression. In this study, there are two independent variables: human relations and work environment. Based on the results of multiple linear regression analysis, it was found that the human relations variable has a positive and significant effect on work ethic, work environment has a positive and significant effect on work ethic, and human relations and work environment simultaneously has a positive and significant effect on Employee Work Ethics in the Inspectorate Office of Pantai Selatan District. South. This study provides practical recommendations to the Inspectorate Office of Pesisir Selatan District to continue to improve work ethic in the future
THE INFLUENCE OF LEADERSHIP, WORKLOAD AND WORK ENVIRONMENT ON THE WORK MOTIVATION OF EMPLOYEES OF THE PERSONNEL AGENCY AND RESOURCE DEVELOPMENT HUMAN SOUTH COAST DISTRICT Rahmadhani, Neneng; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 2 No. 2 (2022): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v2i2.45

Abstract

This study aims to determine the effect of leadership, workload and work environment on work motivation employees of Agency For Personnel and Human Resources Development Agency (BKPSDM) Pesisir Selatan Regency. The method used in this research is quantitative research with survey and descriptive approach. The population in this study were employees of Agency For Personnel and Human Resources Development Agency (BKPSDM) Pesisir Selatan Regency. The sample used was 48 people using saturated sampling technique. The data analysis technique is multiple linear regression. The results showed that: (1) Leadership has a positive and significant effect on work motivation employees, (2) Workload has a negative and significant effect on work motivation, (3) Work environment has a positive and significant effect on work motivation employees
THE EFFECT OF SERVICE QUALITY, PRODUCT AND BRAND IMAGE ON CUSTOMER SATISFACTION BANK BNI LUBUK ALUNG Mario, Muhammad Arief; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 2 No. 2 (2022): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v2i2.46

Abstract

Competition in banking companies is increasing to dominate market share created through customer satisfaction. Customers are the main factor for banks to gain trust from customers to continue using their services. This study aims to determine and analyze whether tangible, reliability, responsiveness, assurance, empathy, product and brand image affect customer satisfaction of Bank BNI Lubuk Alung, using a data collection method in the form of a questionnaire. The sample in this study were 99 respondents. In analyzing the data using validity, reliability, and classical assumption tests, namely normality, multicollinearity and heteroscedasticity. The analytical method used is multiple linear regression analysis, while for hypothesis testing, namely t-test with the help of SPSS. The results of the tests conducted found that: 1) Tangible has a positive and significant effect on customer satisfaction; 2) Reliability has a positive and significant effect on customer satisfaction; 3) Responsiveness has a positive and significant effect on customer satisfaction; 4) Assurance has a positive and significant effect on customer satisfaction; 5) Empathy has no significant effect on customer satisfaction; 6) Products has a significant effect on customer satisfaction; and 7) Brand image has a significant effect on customer satisfaction
THE EFFECT OF EMPLOYEE COMPETENCE AND PERFORMANCE ON COMMUNITY SATISFACTION AT THE PADANG CITY REGIONAL REVENUE AGENCY Sari, Nadya Dewinta; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 2 No. 2 (2022): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v2i2.47

Abstract

The government continues to strive to provide the best service to the community so that community satisfaction related to the various services that can be provided continues to increase. The community is increasing by continuously improving performance and encouraging employee performance to be more optimal in its implementation. This study aims to analyze and prove the effect of competence and employee performance on community satisfaction at the Padang City Regional Revenue Agency. The method used is descriptive with Multiple Linear Regression analysis technique. The population in the study is all people who make services at the Padang City Regional Revenue Agency in 2020 reaching 1,263. The sampling technique used in this research is simple random sampling. The sample is 93 people. From statistical analysis with the help of SPSS version 23, that: 1) competence has a positive and significant effect on community satisfaction at the Padang City Regional Revenue Agency, and 2) employee performance has a positive and significant effect on community satisfaction at the Padang City Regional Revenue Agency
The Effect of Competence, Individual Characteristics and Locus Of Control On Employee Performance At The Secretariat Of Pariaman City DPRD Rofika, Rofika; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 2 No. 2 (2022): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v2i2.48

Abstract

This study aims to determine the influence of competence, individual characteristics and the lacus of control partially and simultaneously on employee performance at the Pariaman City DPRD secretariat. Samples were selected using the total sampling method.  The sample in this study was 40 employees of the Pariaman City DPRD Secretariat. Data collection techniques using questionnaires, while data analysis methods use validity and reliability tests, classical assumptions, multiple linear regression analysis and statistical tests (t test, F test and coefficient of determination). The results showed that the competency variables affected employee performance at the Pariaman City DPRD secretariat, with a calculated value of  3.739 > ttable 2.021 at a significant level of 0.001 < 0.05. So it can be concluded that H1 was accepted, the results of the study showed that individual characteristic variables affect the performance of employees at the Pariaman City DPRD secretariat, with a calculated value of 3.577 > ttable 2.021 at a significant level of 0.001 < 0.05
The Effect of Education and Work Achievement on the Career Development of Employees With Work Motivation as a Mediator at the West Sumatra Regional Financial and Asset Management Agency Office Susanti, Febsri; Afifah, Pritania
Bina Bangsa International Journal of Business and Management Vol. 3 No. 1 (2023): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v3i1.52

Abstract

This study aims to determine the effect of education and work performance on the career development of employees with work motivation as a mediator at the office of the financial and asset management agency in the West Sumatra region. Respondents in this study were 70 people with the Total Sampling technique. Analysis of the data used is multiple linear regression. The test results show that education has a positive and significant effect on employee career development. Work performance has a positive and significant effect on employee career development. Education has a positive and significant effect on work motivation. Work performance has a positive and significant effect on work motivation. Work motivation has a positive and significant effect on employee career development. Education has a positive and significant effect on employee career development through work motivation. And work performance has a positive and significant effect on employee career development through work motivation
The Influence of Work Ethic and Organizational Culture on Employee Performance at the Regional Financial Management Agency of West Pasaman Regency Harum, Beny; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 3 No. 2 (2023): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v3i2.60

Abstract

This study aims to determine the effect of competence, individual characteristics and lacus of control partially and simultaneously on the performance of employees at the secretariat of DPRD Pariaman City. Samples were selected using the total sampling method. The sample in this study were employees of the DPRD Pariaman City Secretariat, totaling 40 people. The data collection technique used a questionnaire, while the data analysis method used validity and reliability tests, classical assumptions, multiple linear regression analysis and statistical tests (t test, F test and coefficient of determination). The results showed that the competence variable had an effect on employee performance at the DPRD secretariat of Pariaman City, with a value of tcount 3.739 > ttable 2.021 at a significant level of 0.001 <0.05.  This study aims to determine the effect of work ethic and organizational culture partially and simultaneously on employee performance at the Regional Financial Management Agency (BPKD) of West Pasaman Regency. The sample was selected using the total sampling method. The sample in this study were employees of the Regional Financial Management Agency (BPKD) of West Pasaman Regency, totaling 70 people. The data collection technique used a questionnaire, while the data analysis method used validity and reliability tests, classical assumptions, multiple linear regression analysis and statistical tests (t test, F test and coefficient of determination).               The results showed that the variables of work ethic and organizational culture had an effect on employee performance at the Regional Financial Management Agency (BPKD) of West Pasaman Regency, with a regression coefficient of -0.386 and a significant value of 0.000 (< 0.05). Then Organizational Culture has a positive and significant effect on Employee Performance at the Regional Financial Management Agency (BPKD) of West Pasaman Regency with a regression coefficient value of 1.119 and a significant value of 0.000 (<0.05). The coefficient of determination of 0.763 or 76.3% is influenced by the work ethic and organizational culture, while the remaining 23.7% is influenced by other factors not examined in this study
The Effect of Job Satisfaction, Work Motivation and Work Environment on the Performance of PT. Kurnia Abadi Padang Susanti, Febsri; Candra, MHD Julizarmi
Bina Bangsa International Journal of Business and Management Vol. 3 No. 3 (2023): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v3i3.65

Abstract

This study aims to determine the effect of job satisfaction, work motivation and work environment on employee performance at PT Kurnia Abadi Padang. This type of research is quantitative research. The sample consisted of 63 employees of PT Kurnia Abadi Padang using total sampling. Analysis of the data used is multiple linear regression analysis, classical assumption test, and hypothesis testing. The results showed that variable job satisfaction and work environment has no effect on employee performance at PT Kurnia Abadi Padang. Work motivation have a positive and significant effect on Job Satisfaction at PT Kurnia Abadi Padang
Hability to Work, Workload and Communication to Employee Performance Perumda Drinking Water Datus, Teos; Susanti, Febsri
Bina Bangsa International Journal of Business and Management Vol. 3 No. 3 (2023): Bina Bangsa International Journal of Business and Management
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/bbijbm.v3i3.67

Abstract

This research is motivated by the performance of Perumda Water Drinking South Service Area that has not been implemented optimally, so that the services provided are not optimal for the community. This study aims to determine the effect of work ability, workload, and communication on the performance of the Padang Air Perumda Water Supply employees. The research population is all 45 employees of the Padang Air Perumda Water Company. The sampling technique used was total sampling. The number of samples that can be used for analysis purposes is 45 people. Testing the research hypotheses was carried out using the statistical analysis technique of multiple regression analysis. The results of the study found that: (1) work ability had a significant influence on the performance of the Padang Air Perumda Water Company employees, (2) the workload had a significant influence on the Padang Air Drinking Water Company employee performance, (3) Communication had a significant effect on performance of Padang Water Perumda employees. (4) Work ability, workload and communication together have a significant influence on the performance of the Padang Air Perumda Water Supply employees
Co-Authors Abdul Hamid Abdul Hamid Abror Abror Ade Gusman Afifah, Pritania Alvina Wigati Amalia Martha Arwin Tanjung Aziz, Nazaruddin Badri, Juarsa Budi Setiawan Candra, MHD Julizarmi Chintya Mulyani Datus, Teos Dea Edgina Desvianey Igamawarti Devega Irman Dewi, Aminar Sutra Diki Okta Dwinasa Dinda Putri Djohannes Saputra Drevina Jenifer Lopez Dwita, Vidyarini Ekazaputri, Winda Evanita , Susi Faivadril Ugra Fajar, Revi Nur Febi Prateguh Syahputra Feja Lajmi Marahmi Fernos, Jhon Fhadell Trio Putra Fitri Mawita Hari Novrizal Putra Harmen, Andre Andhyka Harum, Beny Ilham Ramanto Irman, Devega Junita, Rani Kadek Lia Fitriani Koslendra, Endang Leni Sandra Liza Laroza Lizarti - Magdalena, Maria Maria Herlin Mario, Muhammad Arief Marlius, Doni Martha, Lidya May Yohandra Fikra Mayliza, Riri Meirina, Elsa Mijaya, Rudi Milastri Sapalakai Milastri Sapalakai Muhammad Faisal Muhammad Ricard Alzikri Nabila Maharani Ni Putu Ayu Sri Dewi Andayani Nofriyanti Nofriyanti Nora, Fitri Nova Gusmery Nova Gusmery Novrial Novrial Nurfaliza Nurfaliza Pingki Wahyuni Rahma Yosefly Rahmadhani, Neneng Ramafina, Sonya Futri Rasyim Jifni Nasri Revi Nur Fajar Rivandi, Muhammad Rizki Digo Saputra Rofika Rofika, Rofika Rudi Mijaya Saputra Zebua, Jefri Saputra, Yoki Yondika Sari, Nadya Dewinta Septia Yuvira Fitri Shany, Adira Miftah Sogiroh, Nur Ukhti Sonya Futri Ramafina Suci Kahirumi Suci Rahmadhani Sumiati Sumiati Sumiati Sumiati Sundari, Wiwit Syahputra, Febi Prateguh Tia Faulina Tomi Angrico Tusniwita Tusniwita Wardi , Yunia Wide Ivano Windy Kusumahati Wiwit Sundari Yoki Yondika Saputra Yuli Priyanti YULIA SYAFITRI Zaky Zakaria Zulvia, Dewi