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PENGARUH STRATEGI PEMASARAN POP-UP STORE, CUSTOMER EXPERIENCE DAN HARGA TERHADAP VISIT INTENTION KONSUMEN Michelle Henny Limbono; Beatrix Adelaide Herijanto; Sri Nathasya Br Sitepu; Irantha Hendrika Kenang; Gladys Greselda Gosal
OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi Vol 10 No 1 (2025): OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi
Publisher : Universitas Pasundan

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Abstract

This study aims to analyze the influence of pop-up store marketing strategies, customer experience, and prices on consumer visit intent at La Brisa Sunday Market Bali. Using the framework of Theory of Planned Behavior (TPB), this study examines the relationship between attitudes, subjective norms, and behavioral control on the intention to visit. Data was obtained through a questionnaire to 385 respondents, the majority of whom were domestic tourists aged 20–44 years. The results of the regression analysis showed that the three independent variables had a significant effect on visit intention, with customer experience as the most dominant factor (t = 9,449), followed by price (t = 9,299) and pop-up store strategy (t = 5,518). Key indicators that influence visitor intent include social media recognition, competitive pricing, and market path design. These findings provide strategic implications for MSMEs and market managers to improve visual elements, cultural experiences, and the integration of cashless payment systems in the development of pop-up market-based destinations.
Pengaruh Brand Awareness, Price Fairness, dan Product Quality terhadap Customer Satisfaction Pengguna Handbody Lotion Scarlett Whitening Aliya Nur Azizah; Irantha Hendrika Kenang
Jurnal Ragam Pengabdian Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/zvxxj176

Abstract

Meskipun sempat menghadapi tantangan di masa pandemi, industri kecantikan di Indonesia terus berkembang pesat di era globalisasi ini. Salah satu brand yang paling populer adalah handbody lotion Scarlett Whitening, brand handbody yang sukses memanfaatkan platform e-commerce sebagai saluran penjualan utamanya. Sebuah penelitian dilakukan untuk mencari tahu bagaimana pengaruh brand awareness, price fairness, dan product quality terhadap customer satisfaction. Dengan melibatkan 101 responden dan menggunakan metode analisis SPSS, hasil penelitian ini menyimpulkan bahwa product quality yang baik terbukti memberikan dampak positif dalam meningkatkan kepuasan pelanggan produk handbody lotion Scarlett Whitening, sedangkan brand awareness dan price fairness tidak berpengaruh terhadap customer satisfaction.