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Analisis Inovasi Taspen Pesona dalam Perspektif New Public Management Tarek, Brenda; Wardiyanto, Bintoro; Setijaningrum, Erna
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 2 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Februari - Maret 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i2.3888

Abstract

Taspen Pesona adalah inisiatif digital yang diluncurkan oleh PT Taspen untuk meningkatkan efisiensi dan transparansi dalam pengelolaan klaim pensiun bagi Aparatur Sipil Negara (ASN), khususnya selama pandemi COVID-19. Program ini mengintegrasikan teknologi melalui aplikasi seperti Taspen Care, Taspen e-Klim, dan Taspen Otentikasi, serta TASPEN One Hour Online Services (TOOS), yang memungkinkan klaim pensiun dapat diproses secara online dengan lebih cepat dan akurat. Implementasi Taspen Pesona berhasil mengurangi waktu pemrosesan klaim dari 14-21 hari menjadi hanya 5 hari kerja, meningkatkan transparansi, dan meminimalkan kesalahan administratif. Dalam perspektif New Public Management (NPM), Taspen Pesona mencerminkan prinsip-prinsip efisiensi, manajemen berbasis kinerja, desentralisasi, dan akuntabilitas, yang sejalan dengan tujuan NPM untuk menciptakan pelayanan publik yang lebih efisien dan responsif. Namun, tantangan seperti kesenjangan digital, ketergantungan pada infrastruktur teknologi, dan pengurangan sentuhan personal dalam pelayanan tetap menjadi isu yang perlu diatasi. Dengan demikian, rekomendasi untuk pemerintah Indonesia mencakup perluasan akses digital, penguatan infrastruktur teknologi, serta penguatan keseimbangan antara efisiensi dan interaksi manusia dalam pelayanan publik. Penerapan NPM dalam konteks Taspen Pesona dapat menjadi model bagi sektor publik lainnya dalam mempercepat transformasi digital dan meningkatkan kualitas pelayanan publik secara keseluruhan.
Pendidikan dan Pelatihan Pertolongan Pertama Pada Kecelakaan bersama SIDORA (Simulasi Dokter Remaja) Uktutias,, Sendy Ayu Mitra; Setijaningrum, Erna
Jurnal Abdimas Jatibara Vol 3, No 2 (2025): Jatibara Vol.3 No.2 Februari 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v3i2.2083

Abstract

Kabupaten Mojokerto memiliki kasus cedera sebesar 14,74%. Cedera yang mengakibatkan kegiatan sehari-hari terganggu, ditemukan pada kelompok umur 5 - 14 tahun sebesar 13,04%. Pemahaman remaja akan keselamatan dirinya penting untuk dimiliki, sehingga perlu pengembangan SDM yang handal melalui pendidikan yang berkualitas. Pendidikan dan pelatihan kesehatan yang berkualitas tidak hanya dilakukan secara formal namun bisa dilakukan secara informal dengan pendidikan dan pelatihan kesehatan tanggap gawat darurat pertolongan pertama (first aid) di sekolah baik melalui pendidikan berupa ceramah dan tanya jawab serta pelatihan berupa Simulasi Dokter Remaja (SIDORA).  Peserta program pengabdian masyarakat ini adalah siswa-siswi SMP Negeri 3 Gondang Kabupaten Mojokerto. Selain meningkatkan pemahaman dan kesadaran terhadap risiko cedera, program pengabdian masyakarat ini membentuk SDM yang handal sekaligus meningkatkan kualitas kesehatan terutama pada anak, sehingga mampu mencapai derajat kesehatan yang setinggi-tingginya.
The Effectiveness of the TOSS Program in Waste Management in Klungkung Regency: Integrating the Principles of the Neo-Weberian State in Environmental Policy Suariyanti, Ni Wayan Nina; Wardiyanto, Bintoro; Setijaningrum, Erna
Jurnal Pemerintahan dan Politik Vol. 10 No. 2 (2025)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpp.v10i2.5301

Abstract

Waste management is a complex issue that requires innovative and sustainable approaches. Klungkung Regency faces challenges in waste management, including increasing waste volume, limited infrastructure, and low community participation. The Klungkung Regency Government has implemented the Local Waste Processing Site (TOSS) Program as an innovative strategy for managing waste into alternative energy sources. This study analyzes the effectiveness of waste management policies and the implementation of the Neo-Weberian State (NWS) principles in environmental governance in Klungkung. The research method used is a literature study with a qualitative descriptive approach. The results of the study indicate that although the TOSS Program has had a positive impact in reducing waste generation and creating economic opportunities, various obstacles are still faced, especially in terms of community participation and supporting infrastructure. Therefore, a more effective, innovative, and sustainable strategy is needed to improve the success of waste management in the Klungkung Regency.
Graying with dignity: Negotiating public service delivery amidst gaps in the welfare of rural Trenggalek's aging population Setijaningrum, Erna; Samad, Suhaimi; Triana, Rochyati Wahyuni
Masyarakat, Kebudayaan dan Politik Vol. 36 No. 4 (2023): Masyarakat, Kebudayaan dan Politik
Publisher : Faculty of Social and Political Science, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/mkp.V36I42023.529-544

Abstract

As global demographics gravitate toward aging populations, developing nations, Indonesia included, face the demanding obligation of providing adequate healthcare and social services for their elderly demographic, particularly in rural areas. This paper delves into the complexities of elderly care in Trenggalek Regency, situated in East Java, Indonesia, where it centers on describing the firsthand experiences of the elderly residents and their challenges in accessing healthcare, maintaining financial stability, and navigating the adequacy of infrastructure. Insights revealed the notions of elderly public service, pointing out both progress and challenges in affordable care, with many seniors relying on limited family support and resorting to informal work to sustain themselves, while mobility issues, including transportation deficits and challenging terrain, deepen their social isolation. However, it also spotlights ongoing local policy endeavors, crafted to address these challenges, acknowledging the pressing need for change and striving to elevate the quality of elderly care services. In doing so, the paper offers practical insights into elderly care disparities in developing country contexts and emphasizes the vital role played by rural elderly communities in shaping proper interventions, valuing their insights and experiences in sculpting the future of geriatric care in Trenggalek and beyond.
Effectiveness of Gender Policy in Indonesia: A Review of the Achievement of Sustainable Development Goals (SDG’s) Bilqista , Aulia Noka; Setijaningrum, Erna
Journal of Social and Policy Issues Vol. 5 No. 2 (2025): April-June
Publisher : Pencerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58835/jspi.v5i2.434

Abstract

This study aims to analyze the effectiveness of public policies in addressing gender issues as part of efforts to achieve the Sustainable Development Goals (SDG's) in Indonesia. The research method used is a descriptive qualitative approach based on a literature review. Research data were obtained from monitoring policy implementation supported by statistical data, which were analyzed using the VOSviewer application. The results of the study indicate that although the government has taken various positive steps in formulating and implementing gender policies, there are still significant challenges in translating these policies into fundamental changes in society. These obstacles include patriarchal cultural norms, lack of understanding of officials and the community regarding gender policies, and limited active participation of the community, especially women. This study confirms that active community participation and increasing women's social awareness are important factors that determine the sustainability and success of gender policy implementation. The conclusion of this study emphasizes the need for continuous improvement steps in public policy to address gender-based issues more effectively. Improving monitoring and evaluation mechanisms on an ongoing basis, as well as active involvement from all levels of society, including the government, non-governmental organizations, and local communities, are considered very important in realizing the vision of gender equality and achieving the SDG's in Indonesia. Thus, this study makes an essential contribution to deepening the understanding of gender policy dynamics in the context of sustainable development and offers strategic recommendations for strengthening future policies.
VILLAGE WEBSITE DEVELOPMENT TRAINING AS A DIGITAL-BASED SERVICE OPTIMIZATION IN ALANG-ALANG VILLAGE, TRAGAH, BANGKALAN Setijaningrum, Erna; Ghofiqi, Muhammad; Purwanto, Luqman; Billiyanto, Rendy; Effendy, Faried
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 9 No. 2 (2025): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/.v9i2.2025.223-237

Abstract

The rapid advancement of information technology has significantly impacted the public service sector, including in Alang-Alang Village, Tragah Subdistrict, Bangkalan Regency. Although the Alang-Alang Village Government has developed the Smart Village application, which is used by only around 30% of the population, the village lacks an adequate platform for delivering public service information. To address this issue, a community service initiative was carried out to provide training for village officials in creating and managing a village website. The training involved 25 participants, including the Village Head, village officials, representatives from Tragah Subdistrict, and residents of Alang-Alang Village. The event was held in person at the Alang-Alang Village Office, with the main focus on introducing website features designed to improve transparency, efficiency, and digital-based services. The training covered website management, data privacy, and integration with local policies, facilitated by trainers and mentors from Universitas Airlangga. The effectiveness of the training was assessed using pre- and post-training surveys to measure the participants' improvement in website management skills. Preliminary results indicate that after the launch of the website, there was a noticeable increase in website traffic, with an estimated 40% more residents accessing the platform for public service information. In comparison to the existing Smart Village application, the new website proved to be more user-friendly and accessible to a broader audience, regardless of their device type. To enhance technology adoption, strategies have been implemented to increase awareness and engagement among the community, including follow-up training and continued promotion of the website's benefits.
Pelatihan dan Pendampingan Aparatur Desa dalam Penyusunan Peraturan Perlindungan Pekerja Migran di Desa Arjowilangun, Kabupaten Malang, Provinsi Jawa Timur Setijaningrum, Erna; Triana, Rochyati Wahyuni; Al Ghofiqi, Muhammad Dzulfikar; Gozali, Diraisnu; Hardiana, Diah Riski
Jurnal Inovasi Pengabdian dan Pemberdayaan Masyarakat Vol 5 No 1 (2025): JIPPM - Juni 2025
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jippm.750

Abstract

Desa Arjowilangun, Kecamatan Kalipare, Kabupaten Malang, memiliki tingkat migrasi tenaga kerja yang tinggi, dengan 462 orang atau sekitar 15% dari total tenaga kerja yang bekerja di luar negeri. Meskipun memberikan kontribusi ekonomi, migrasi ini juga menimbulkan masalah seperti kegagalan keberangkatan, pemutusan hubungan kerja sebelum kontrak berakhir, deportasi, dan risiko tindak kriminal. Untuk memberikan perlindungan bagi pekerja migran, tim Pengabdian Masyarakat Universitas Airlangga melaksanakan program pelatihan dan pendampingan kepada aparat desa dan pemangku kepentingan terkait. Program ini bertujuan meningkatkan kapasitas dalam penyusunan Peraturan Desa tentang Perlindungan Pekerja Migran, menggunakan pendekatan action research dan kerangka Capacity Development dari UNDP. Hasilnya, aparat desa bersama pemangku kepentingan berhasil merancang peraturan yang akan memberikan perlindungan lebih bagi pekerja migran. Dampak nyata dari kegiatan ini adalah meningkatnya pemahaman dan keterampilan peserta dalam menyusun regulasi serta terbentuknya komitmen yang lebih kuat untuk melindungi pekerja migran di Desa Arjowilangun.
EMPOWERMENT OF MARGINALIZED WOMEN THROUGH TRADITIONAL CLOTH WEAVING TRAINING AND ENTREPRENEURIAL EDUCATION Kapa, Jimmy Ryan Samuel; Setijaningrum, Erna
Airlangga Development Journal Vol. 9 No. 1 (2025): AIRLANGGA DEVELOPMENT JOURNAL
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/adj.v9i1.49544

Abstract

The objective of this research is to observe and analyze the empowerment process carried out by the National Art Craft Office of East Nusa Tenggara for marginalized women through traditional cloth weaving training and entrepreneurial education. This study derives from a concern that the number of impoverished people in the area has risen significantly due to the impact brought on by COVID-19. The significance of poverty is of  great concern due to the fact that marginalized people, especially women, are the ones significantly impacted by this rise in poverty. This study employs a qualitative research approach and utilizes the exploratory case study method. Primary data is gathered through observations and interviews, while secondary data is collected through a study of available documentation. The results indicate that 5 out f 7 processes of community empowerment are conducted well and lead to the formation of five entrepreneurial groups with broad market reach.
Effectiveness of the Mayor's Regulation on Electronic-Based Service Innovation in Batu City : Batu Smart City Case Study Adhitama, Muhammad Okto; Wardiyanto, Bintoro; Setijaningrum, Erna
REFORMASI Vol 15, No 1 (2025)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v15i1.6698

Abstract

Developed countries are seen from the use of technology as one of the indicators. The challenges of the Industrial Revolution 4.0 and Civil Society 5.0 make Regional Governments feel compelled to create an integrated Smart City with the term Smart City. Smart City is an innovation that is permitted by local governments. The legal basis in the form of a Presidential Instruction and several derivative policies with a target of 100 Smart Cities continues to be implemented. Batu City, as one of the Smart City targets, is experiencing dynamics in its implementation. This can be seen from the average level of increase and also changes in regulations which were originally regulated in Mayor Regulation Number 78 of 2017, revised to Mayor Regulation Number 3 of 2021. Therefore, researchers took the aspect of legal effectiveness to be able to analyze these dynamics. The research method uses juridical-empirical with descriptive analysis. The data taken is in the form of interviews and official documents regarding the implementation of Batu Smart City regulations. The result is that legal effectiveness in Batu Smart City has been effective since the policy update by collaborating with elements outside the government. The influencing factor is social adaptation which always requires time and socialization support from the Batu City Government on all electronic government featuresNegara maju dilihat dari pemanfaatan teknologi sebagai salah satu indikatornya. Tantangan Revolusi Industri 4.0 dan Civil Society 5.0 membuat Pemerintah Daerah merasa dituntut untuk mewujudkan Smart City yang terpadu dengan istilah Smart City. Smart City merupakan suatu inovasi yang dicanangkan oleh pemerintah daerah. Landasan hukum berupa Instruksi Presiden dan beberapa kebijakan turunan dengan target 100 Smart City terus dilaksanakan. Kota Batu sebagai salah satu sasaran Smart City mengalami dinamika dalam penyelenggaraannya. Hal ini terlihat dari rata-rata tingkat kenaikan dan juga perubahan regulasi yang semula diatur dalam Peraturan Wali Kota Batu Nomor 78 Tahun 2017 direvisi menjadi Peraturan Wali Kota Batu Nomor 3 Tahun 2021. Oleh karena itu, peneliti mengambil aspek efektivitas hukum untuk dapat menganalisis dinamika tersebut. Metode penelitian menggunakan yuridis-empiris dengan analisis deskriptif. Data yang diambil berupa wawancara dan dokumen resmi terkait implementasi regulasi Batu Smart City. Hasilnya adalah efektivitas hukum di Batu Smart City sudah efektif sejak pembaruan kebijakan dengan berkolaborasi dengan elemen di luar pemerintahan. Faktor yang mempengaruhi adalah adaptasi sosial yang selalu membutuhkan waktu dan dukungan sosialisasi dari Pemerintah Kota Batu pada semua fitur pemerintahan elektronik.
Analisis Efisiensi dan Akuntabilitas Keuangan Desa Melalui Siskeudes di Indonesia Fajariyanto, Chosa; Setijaningrum, Erna; Dewi Wicaksana, Cika Adhita
Riwayat: Educational Journal of History and Humanities Vol 8, No 3 (2025): July, Social Studies, Educational Research and Humanities Research.
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i3.47612

Abstract

Siskeudes merupakan sistem keuangan desa yang digunakan untuk membantu dan memudahkan para perangkat desa dalam membuat pelaporan dan pertanggungjawaban laporan keuangan desa secara cepat dan efisien. Program ini mengintegrasikan sistem administrasi desa khususnya sistem pengelolaan keuangan desa dari manual ke digital melalui sistem aplikasi mulai dari proses perencanaan, penganggaran, pelaksanaan, petanausahaan, pelaporan, hingga pertanggungjawaba dan pengawasan. Implementasi siskeudes mampu menciptakan transparansi dan akuntabel, efisiensi waktu serta biaya, kemudahan dalam pengawasan, evaluasi serta meminimalisir kesalahan administrasi dalam pengelolaan keuangan desa. Penelitian ini bertujan untuk meganalisis Siskeudes dengan pendekatan deskriptif kualitatif berdasarkan paradigma New Publik Manajemen. Prinsip-prinsip dari siskeudes seperti efektif, efisiensi dan akuntabilitas dinilai sejalan dengan ciri khas new public manajemen guna menciptakan system pelayanan yang lebih efektif dan responsive. Namun terdapat beberapa tantangan dalam penerapan siskeudes yaitu seperti keterbatasan SDM aparatur, belum meratanya implementasi siskeudes ke seluruh desa, kurangnya pelatihan berkelanjutan pasca update versi dan fitur, timbul ketergantungan pada teknologi, hingga masih terdapat kebobolan sistem yang mengarah ke tindak pidana korupsi juga menjadi isu yang perlu diperhatikan. Dengan demikian rekomendasi yang diberikan kepada pemerintah yaitu perlu adanya penguatan insfrastruktur teknologi, optimalisasi pendampingan pelatihan, percepatan instalasi dan sosialisasi, audit secara berkala Bersama inspektorat, serta mendukung perubahan regulasi dan mekanisme penyempurnaan siskeudes sepertu update fitur dan versi yang disertai dengan modul juknis pelaksanaan dan pelatihan bagi perangkat desa. Penerapan new public manajemen melalui siskeudes dapat menjadi contoh bagi bidang lain dalam menerapkan pelayanan berbasis digitalisasi.