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Pengaruh Social Media Marketing terhadap Customer Engagement dan Brand Loyalty di Zalora Indonesia Rini, Ramadhani Laila Puspa; Hasbi, Imanuddin
Ekonomis: Journal of Economics and Business Vol 8, No 1 (2024): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v8i1.1791

Abstract

Problems regarding Zalora Indonesia's Instagram social media marketing are the background for this research. Followers after visiting the Zalora Indonesia Instagram account tend to be less interested in making purchases. This is related to the decline in brand loyalty among consumers, as can be seen from data on visits to Zalora Indonesia from the third quarter to the fourth quarter of 2022. This research aims to find out how social media marketing influences customer engagement and brand loyalty on Zalora Indonesia's Instagram. The method used in this research is quantitative with descriptive and causal types. There were 400 respondents in this study using a non-probability sampling technique, purposive sampling type. Descriptive analysis techniques and path analysis. The research results concluded that social media marketing had a significant influence on customer engagement of 61.6%. Customer engagement has a significant influence on brand loyalty of 9.1%. Social media marketing has a significant influence on brand loyalty of 25.5%; and social media marketing has an indirect influence on brand loyalty through customer engagement of 23.7%.
Pengaruh Citra Merek, Kesadaran Merek, dan Loyalitas Merek Terhadap Proses Keputusan Pembelian Kopi Janji Jiwa di Kota Bandung Damayanti, Maria Cyntia; Hasbi, Imanuddin
Ekonomis: Journal of Economics and Business Vol 8, No 1 (2024): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v8i1.1315

Abstract

In the current era, drinking coffee is a trend that is carried out by almost all groups, especially among young people. Coffee is part of the lifestyle of modern society so that coffee is a very popular drink in the world, including in Indonesia. Kopi Janji Jiwa is the most popular coffee shop in Indonesia by being ranked first out of seven other coffee shops. Janji Jiwa until now has more than 800 outlets spread across cities in Indonesia including in Bandung. The main objective of this study was to determine the effect of brand image, brand awareness, and brand loyalty on the buying decision process of Kopi Janji Jiwa in Bandung City. The type of research used in this study is a quantitative method. The sampling technique uses nonprobability sampling with purposive sampling in which the number of respondents is 385 people. In this study using multiple linear regression data analysis techniques were processed using IBM SPSS Version 26. Based on the results of the descriptive analysis, it shows that each variable in this study as a whole is in the good category. All of the independent variables are brand image, brand awareness, and brand loyalty and have a positive and significant influence on the dependent variable, namely the purchasing decision process.
Usulan Strategi Pengembangan Bisnis pada Startup Unggascare Deandrie Ramadhanti; Kristina Sisilia; Imanuddin Hasbi; Agus Maolana Hidayat; Fauzan Aziz
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 1 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i1.5117

Abstract

Startups in Indonesia are growing rapidly. Startups are created to solve problems that exist in society. This is because startups are created because there are problems and solutions so that they can produce ideas to solve and anticipate these problems. Developing a startup in Indonesia is not easy, so new strategies are needed so that startups are better prepared to face competition. The aim of this research is to identify the strategies needed for future business development at the Unggacare startup. The research method used is qualitative methodology with descriptive research. These results were obtained using observation, interview and documentation techniques.The results of this research show that carrying out business development can be done using the SWOT method, in which case there are internal factors and external factors that can support all the company's needs. Unggascare uses SWOT, which contains strengths, weaknesses, opportunities and threats that can form strategies to develop the company so that it can grow in the livestock industry. Unggascare is in the Grow and Build position, this shows that the Unggascare startup company is able to grow and build, so it still needs to examine internal and external factors in order to support the strategies that need to be carried out by Unggascare.
Co-Authors -, Danendra Erico Rafifata Tiyasa A, Ratu Nailah A, Sifa Sarifatul Agus Maolana Hidayat Aji Pamoso Aji Saputra, Ilham Aji, Ariko Zharfan Al Irsyad Nur Andika, Raihan Muhammad Anilawati, Hizrina Arif Kuswanto Arry Widodo Brady Rikumahu Citra Kusuma Dewi Damayanti, Maria Cyntia Deandrie Ramadhanti Dhea Marcella Dicky Hidayat Diskanadia, Kharina Djorgi, Rozul Moehammad Fauzan Aziz Feti Anggraeni Fida Fadhilah Firdaus, Rizal Maidan gita medinna Gumelar, Gilang Gustira, Herdiansyah Hania Salsabila Hanifan, hsan Asfari Herdiansyah Gustira Pramudia Suryono ida Ayu Gede Pramesthya Praba Sari Iftikhar, Farhan Dhiya Ilahi, Vinca Restu Irfan Nurdiansyah Ismail, Muhammad Syauqy Ismi Avia Febriyanti Jakadika, Jeulian Jamiat, Nuslish Juang Prayoga Jati, Surya Khalila Widyaseta Khairunnisa Kharina Diskanadia Kristina Sisilia Lovanto, Rifky Mahir Pradana Marselina, Sheren Maya Alda Lestari Meilyna Rachmawaty Mira Kania Sabariah Monica Luciana Indriawati Muchamad Ridwan Muhammad Yahya Arwiyah Nadia Salsabila Nur Sa’aadah Nur Sheha Gunawan, Ahmad Nuslih Jamiat Pangestu, Aldi Aji Permana, Safira Aghna Salsabila Pratidhina, Khurotul Aeni Widya Putri Berlianti Putu Nina Madiawati Rahmah, Diefta Agniyya Rahman, Muhammad Ghiffari Rahman, Muhammad Rafli Rahmawati, Gita Ramadhani, Annisa Octaviola Rasyid, Rafika Isya Razany, Luthfiansyah Rini, Ramadhani Laila Puspa Rosdianah Sultan Ruqoyyah, Ruqoyyah Sabariah , Mira Kania Salsabila, Nadia Salwa Rizki Desi Ayunda Sari Sangia, Rohib Adrianto Sanjaya, Ikhsan Sardjana Orba Manullang Septian, Faisal Sultan, Rosdianah Suryono, erdiansyah Gustira Pramudia Syarifuddin Syarifuddin Syifa Agustini Fauziah Taufiqurrohman, Muhammad Rizal Wijaya, Wandi Yacob, Rafly Maulana Z. Mohammad, Lukman