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The Role of Employee Engagement in Mediating Perceived Organizational Support and Employee Development on Work Motivation Syahdi, Muhammad Girindra; Widhiastuti, Hardani; Dewi, Rusmalia
Eduvest - Journal of Universal Studies Vol. 4 No. 11 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i11.49978

Abstract

This study was motivated by the problems of employees at PT. X who experienced fluctuating work motivation, lack of perceived organizational support, lack of employee engagement, especially in decision-making, but indirectly in terms of employee development that has been implemented, it has led to an increase in work motivation due to the absence of employee development programs to improve employee work motivation. This study aims to examine the relationship between perceived organizational support and employee development with work motivation through employee engagement as an intervening variable at PT. X. The method used in this study was a quantitative method with an explanatory research approach. The sampling technique used was simple random sampling. The sample in this study consisted of 164 contract employees at PT. X. The data analysis technique used was path analysis with Partial Least Square (PLS). The results showed that all hypotheses were accepted. Perceived organizational support and employee development have a positive effect on work motivation (t-statistic value > 1.96 and p-value < 0.05). Employee engagement is proven to strengthen the influence of perceived organizational support and employee development on work motivation (t-statistic value > 1.96 and p-value < 0.05). The conclusion of this study is that perceived organizational support and employee development have a positive relationship with employee work motivation through employee engagement as an intervening variable.
The Effect of Organizational Citizenship Behavior And Emotional Intelligence On The Psychological Well-Being Of Health Workers With Spiritual Intelligence As A Mediator Abri; Widhiastuti, Hardani; Dewi, Rusmalia
International Journal Scientific and Professional Vol. 4 No. 4 (2025): September-November 2025
Publisher : Yayasan Rumah Ilmu Professor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56988/chiprof.v4i4.141

Abstract

This study aims to analyze the influence of Organizational Citizenship Behavior (OCB) and emotional intelligence on the psychological well-being of healthcare workers with spiritual intelligence as a mediator variable. The study used a quantitative approach with a sample of 187 healthcare workers at RSUD Beriman Balikpapan selected through a purposive sampling technique. Data were collected using the OCB scale, emotional intelligence, spiritual intelligence, and psychological well-being. Data analysis used Structural Equation Modeling (SEM) with SmartPLS. The results showed that OCB had a positive and significant effect on psychological well-being (β = 0.151; t = 2.063; p = 0.039), as did emotional intelligence (β = 0.437; t = 5.428; p = 0.000). OCB and emotional intelligence also had positive effects on spiritual intelligence (β = 0.414; t = 5.989; p = 0.000; and β = 0.429; t = 6.411; p = 0.000). Spiritual intelligence positively affected psychological well-being (β = 0.280; t = 3.112; p = 0.002). Spiritual intelligence was shown to mediate the influence of OCB (β = 0.116; t = 3.058; p = 0.002) and emotional intelligence (β = 0.120; t = 2.572; p = 0.010) on psychological well-being. These findings underscore the importance of managing organizational behavior and emotional-spiritual capacity to improve the psychological well-being of hospital healthcare workers.
Pelatihan Konselor Pada Kader Lansia RW.19 Sendangmulyo - Semarang Rusmalia Dewi; Sri Kandariyah Nawangsih; Maria Yuliana Wangge
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 3 No. 1 (2023): Maret : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v3i1.1232

Abstract

Tujuan pengabdian masyarakat ini adalah upaya melatih para kader lansia agar dapat berperan sebagai konselor untuk kesejahteraan lansia di RW.19 Sendangmulyo di kota Semarang. Berdasarkan hasil pengabdian pada bulan Juni 2022, kami tim pengabdian psikologi USM mendapatkan hasil bahwa kurangnya program yang dilakukan pada lansia RW.19 membuat para kader lansia hanya melakukan rutinitas kegiatan posyandu lansia setiap bulannya. Disisi lain sebenarnya para lansia merasakan kenyamanan, kegembiraan saat mereka saling bertemu, bercerita dan didengarkan. Hal ini membuat kami mencari solusi agar dapat menampung permasalahan para lansia yang ada di RW.19 ini. Salah satunya adalah dengan menambah kemampuan para kadernya melalui pelatihan konselor. Dimana prosesnya saat pelayanan posyandu atau saat para kader ada di lingkungannya dapat membantu lansia dalam menyelesaikan permasalahan yang dihadapi. Harapannya lansia di RW.19 dapat menjadi lansia yang bahagia dan berdayaguna. Pada Perencanaan Aksi Nasional Kesehatan Lanjut Usia tahun 2016-2019, pemerintah pusat dan daerah dapat melibatkan peran serta lintas sektor dan masyarakat. Peran masyarakat inilah yang kami lakukan dengan memberikan pelatihan konselor pada kader lansia agar lebih memahami proses perkembangan lansia dan emosi-emosi yang muncul guna kesejahteraan lansia. Tim pengabdian memberikan pelatihan konselor pada para kader lansia terkait kesejahteraan lansia dengan metode pembelajarannya berupa ceramah, cerita, permainan dan diskusi bersama seputar materi menjadi konselor. Hasilnya menunjukkan para kader lansia mampu memahami hasil pelatihan dan menjadi pendamping pada lansia-lansia yang berada di lingkungan RW.19 Sendangmulyo. Rencana luaran yang akan dilakukan adalah : Jurnal Pengabdian. HaKI, Publikasi Media Cetak, Bahan ajar, Video upload di Youtube.
Pelatihan Service Excellent pada Ibu-Ibu Wirausaha di RT.08 RW.19 Sendangmulyo - Semarang Rusmalia Dewi; Yudi Kurniawan; Gusti Yuli Asih
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 3 No. 4 (2023): Desember : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v3i4.2379

Abstract

The aim of this community service is to provide training on Service Excellence to entrepreneurial mothers in RT.08 RW.19 to increase their understanding of the challenges, skills and competencies needed to succeed in service. Customer service requires speed, awareness about e-commerce with technology support to face increasingly difficult challenges. Good service improves business reputation. This training will discuss how to improve participants' skills for reliable customer service. Initial observations made showed that most of the women on Rt.08 Rw.19 were entrepreneurs by opening stalls or shops but providing minimal service to customers. This makes the business less developed because customers buy products because they need it, not because there is something more to the business of these entrepreneurial women. This lack of knowledge about providing excellent service to customers made the team want to help find solutions for developing the business of entrepreneurial women RT.08 Rw.19 through Excellent Service Training. The process is that these entrepreneurial women gather in the RT.08 hall and provide material on understanding and practice about Excellent Service in the form of lectures, stories and games as well as joint discussions. It is hoped that the service team for these entrepreneurial mothers will be able to understand the results of the training. By increasing their understanding of Service Excellent, they can improve the abilities of these entrepreneurial mothers to be even better at serving customers, so that they can increase their sales turnover.
Pelatihan Mindfulness Pada Remaja Karang Taruna Di Rt.08 Rw.19 Sendangmulyo – Semarang Rusmalia Dewi; Yudi Kurniawan; Gusti Yuli Asih
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 4 No. 2 (2024): Juni : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v4i2.3723

Abstract

The aim of this community service is to provide training on Mindfulness to Youth at Karang Taruna RT.08 RW.19 to increase their understanding of themselves regarding their physical and psychological aspects and be able to make conscious decisions and focus on the activities they are carrying out. Mindfulness training is a meditation method used to increase empathy both affectively, cognitively, morally, intrapersonally and interpersonally. The millennial generation (Gen Z) receives a lot of positive and negative information on the internet. Most Gen Z often use the internet and choose not to interact with their friends because they are comfortable with the gadgets they own. Initial interviews obtained from RT.08 mothers and several teenagers showed that the rise in suicide cases on social media reflects the lack of resilience in Gen Z. RT.08 mothers then asked the PkM team of the Psychology faculty to hold training that The aim is to protect Gen Z's mentality from the pressures that arise in today's millennial life journey. The lack of self-understanding and skills possessed by Gen Z makes RT.08 mothers feel worried about the mentality that Gen Z will have in the future. This input made the PkM team want to help find solutions regarding the self-development of youth at the RT.08 Rw.19 Youth Organization through Mindfulness Training. The process was gathered by teenagers at the RT.08 hall and provided material for understanding and practicing Mindfulness in the form of lectures, practices and games and group discussions. The results of the service show that there is an increase in understanding of 51% in youth at Karang Taruna, meaning that increasing understanding of Mindfulness can improve the ability of youth at Karang Taruna to better understand themselves and the surrounding environment so that they can overcome all challenges and obstacles that occur in the process. journey of daily life.
Attitudes and Behavior of Occupational Health and Safety in Mina MSME Widhiastuti, Hardani; IW, Mulya Virgonita; Dewi, Rusmalia; Gabronino, Rosalia T; Maquilling, Rebecca
Jurnal Psikologi Perseptual Vol. 10 No. 2 (2025): Jurnal Psikologi Perseptual
Publisher : Fakultas of Psychology, Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/perseptual.v10i2.15533

Abstract

This research was conducted in order to participate in resolving the problem of Occupational Health and Safety (OHS) Attitudes and Behavior, which occurred in Micro, Small, and Medium Enterprises (MSME) Processed Mina in Banjarsari village, Sayung coastal area, Central Java. Many fish processing businesses in the area only pursue profits to help the household economy, considering that their business productivity has not developed/increased, which is likely due to a lack of attention to conscious efforts to carry out or comply with Occupational Health and Safety, such as using personal protective equipment such as gloves, boots, or in processing fish related to stoves, there are no manual extinguishers for home businesses. This research is a population study with 38 respondents who are average fish processors and fishermen. The research method is quantitative with SPSS statistical analysis obtained results that the Attitude variable has a t value = 7.685 with Sig. = 0.000 (<0.05), indicating that Attitude has a positive and significant effect on Behavior (OHS). The regression coefficient value of 0.824 indicates that every one-unit increase in OHS Attitude will increase OHS Behavior by 0.824 units. Thus, it can be concluded that the more positive a person's attitude toward OHS implementation, the better their OHS behavior.
Employee Engagement as a Mechanism Linking Self-Confidence, Work-Life Balance, and Performance Azhar, Muhammad Farich; Widhiastuti, Hardani; Dewi, Rusmalia
Journal Corner of Education, Linguistics, and Literature Vol. 5 No. 3 (2026): February
Publisher : CV. Tripe Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54012/jcell.v5i3.692

Abstract

This study examines how self-efficacy and work-life balance contribute to employee performance through employee engagement as an intermediary mechanism. This study was prompted by differences in performance between divisions, varying levels of employee self-confidence, and challenges in maintaining work-life balance due to fluctuating workloads. A quantitative approach was used with path analysis based on Partial Least Squares (PLS). The sample consisted of employees with a minimum of five years of service, who were selected to represent stable performance conditions. The findings show that self-confidence significantly increases employee engagement and performance. Work-life balance also plays a significant role in strengthening engagement and improving performance outcomes. Furthermore, employee engagement mediates the effects of self-confidence and work-life balance on employee performance. These results highlight the importance of human resource strategies that foster employee self-confidence, support work-life balance, and encourage active participation to achieve sustainable performance improvement.
Pengaruh Stres Kerja dan Motivasi Kerja terhadap Kinerja pada Anggota Yanma Sat Brimob Polda Jateng Salsabila, Assyifa; Widhiastuti, Hardani; Dewi, Rusmalia
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 2 (2026): SENTRI : Jurnal Riset Ilmiah, Februari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i2.5597

Abstract

This study aims to examine and analyze the effect of work stress and work motivation on employee performance. The research was conducted in an elite unit of the Indonesian National Police (Polri) in Central Java, namely Yanma Sat Brimob Polda Jawa Tengah. The population consisted of 60 members, and a saturated sampling technique was applied, involving all members as respondents. Data were collected through structured questionnaires and analyzed using a quantitative approach based on Partial Least Squares Structural Equation Modeling (PLS-SEM). Data quality testing included validity and reliability tests, followed by coefficient of determination (R²), effect size (F²), and hypothesis testing using the t-test. The analysis was conducted using SmartPLS version 4 for Windows. The results indicate that work stress and work motivation simultaneously have a substantial influence on performance, with a combined explanatory power of 71 percent. Partially, both variables show a statistically significant effect on performance. However, the findings reveal that work stress in the context of Yanma Sat Brimob functions as a hindrance stressor, which tends to reduce performance effectiveness when not properly managed, rather than as a challenge stressor that enhances alertness or adaptive performance. In contrast, high work motivation consistently contributes to improved performance outcomes. These results suggest that while motivation serves as a performance-enhancing factor, unmanaged work stress acts as a performance-inhibiting factor. Therefore, organizational management within Yanma Sat Brimob Polda Jawa Tengah is expected to prioritize effective stress management strategies alongside motivational reinforcement to optimize member performance. This study provides empirical evidence that can support policy formulation and human resource management in high-risk organizational environments.
Pengaruh Regulasi Emosi Terhadap Pengambilan Keputusan Bisnis dengan Family Values Sebagai Variabel Intervening Irviana, Lala; Widhiastuti, Hardani; Pratiwi, Margaretha Maria Shinta; Dewi, Rusmalia
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 2 (2026): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i2.1989

Abstract

The purpose of this study was to analyze the influence of emotional regulation on business decision-making with family values ​​as an intervening variable. Research can provide an overview of the importance of emotional regulation and strengthening family values ​​in the decision-making process, so that it can be used as a basis for maintaining the sustainability of family businesses and improving the quality of decisions across generations. The sample used was 100 FEB UNDIP students who are continuing their parents business. The data collection method used in this study was SEM PLS analysis tool with total 100 respondents. Data collection used questionnaires, namely the emotional regulation scale, decision-making scale, and family values ​​scale. The results of this study are emotional regulation on family values ​​of FEB UNDIP students, emotional regulation on decision making of FEB UNDIP students, family values ​​on decision making of FEB UNDIP students, and family values ​​mediate the influence of emotional regulation on decision making of FEB students UNDIP has a positive coefficient value (original sample). The implications of this study are related to decision-making behavior in the context of family businesses, especially among the younger generation and students. These findings support the psychological and behavioral perspectives in family businesses (Industrial and Organizational Psychology) that emphasize the role of emotional regulation and family values ​​as important mechanisms in the decision-making process.
Pengaruh Kecerdasan Emosional terhadap Pengambilan Keputusan Personel Reserse Polda FGD dengan Dukungan Sosial sebagai Moderator Ariyanti, Rahmini; Nusandari, Arumwardhani; Dewi, Rusmalia
EduInovasi:  Journal of Basic Educational Studies Vol. 6 No. 1 (2026): EduInovasi:  Journal of Basic Educational Studies
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Decision-making is one of the essential competencies that must be possessed by police personnel, particularly those serving in the Criminal Investigation Unit (Reserse), which carries significant responsibilities in the process of criminal investigation and inquiry. Decision-making ability is influenced by various psychological factors and work environment conditions, including emotional intelligence and social support. This study aims to examine the effect of emotional intelligence on the decision-making of Reserse personnel, with social support acting as a moderating variable. This research employs a quantitative approach using a survey method. Data were collected through questionnaires distributed to 120 Reserse personnel of the Regional Police, who served as the respondents of the study. The research instruments used a five-point Likert scale to measure emotional intelligence, social support, and decision-making. Data analysis was conducted using descriptive analysis, Pearson correlation tests, and path analysis with the assistance of SPSS version 25 software. The results indicate that emotional intelligence has a positive effect on the decision-making of Reserse personnel. In addition, social support plays a role in strengthening the relationship between emotional intelligence and decision-making. Personnel with higher emotional intelligence and stronger social support from supervisors, colleagues, and family tend to demonstrate more effective decision-making abilities. This study implies that developing emotional intelligence and strengthening social support within police organizations are important strategies to improve the quality of decision-making among Reserse personnel.