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Penerapan Metode Crisp-DM Dengan Algoritma K-Means Clustering Untuk Segmentasi Mahasiswa Berdasarkan Kualitas Akademik Yogasetya Suhanda; Ike Kurniati; Siti Norma
Jurnal Teknologi Informatika dan Komputer Vol 6, No 2 (2020): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v6i2.299

Segmentasi adalah usaha untuk membagi suatu populasi menjadi kelompok-kelompok yang dapat dibedakan satu sama lain, segmentasi juga dapat digunakan untuk mendapatkan informasi yang berguna mengenai karakteristik mahasiswa dan dapat dijadikan bahan masukan untuk menyusun program-program akademik yang lebih baik. Permasalahan yang ada saat ini adalah banyak mahasiswa yang lulus tidak tepat waktu. Penyebab kegagalan mahasiswa dalam kelulusan diantaranya indeks presentasi yang rendah, kurangnya interaksi mahasiswa dengan dosen di kelas saat mata kuliah berlangsung, absensi ataupun dari faktor lain. Menggunakan metode CRISP-DM (Cross-Industry Standard Process Model for Data Mining) dengan algoritma K-Means clustering untuk menghasilkan clustering mahasiswa berdasarkan kemampuan akademik. Data yang diolah merupakan data mahasiswa dari tahun 1992 – 2019 dengan total data mencapai 253.886 data. Hasil pemodelan menghasilkan sistem dashboard yang menampilkan hasil clustering mahasiswa berdasarkan program studi, persentase nilai mahasiswa berdasarkan cluster, perolehan nilai mahasiswa berdasarkan jenis kelamin pada masing-masing cluster dan informasi IPK Mahasiswa berdasarkan cluster pada periode tahun 2009 -2018. Hasil penelitian diharapkan dapat digunakan untuk oleh manajemen ITBS untuk mendukung pengambilan keputusan strategi khususnya di bidang akademik.

Perancangan Infrastruktur Jaringan Berbasis Aplikasi Packet Tracer dengan Metode Hot Standby Router Protocol Yogasetya Suhanda; Lela Nurlaela; Andy Dharmalau; Benediktus Sidhi Widjojo
Jurnal Teknologi Terpadu Vol. 8 No. 1: July, 2022
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/jtt.v8i1.497

The network infrastructure used by PT. Quantum currently uses one communication line in its network infrastructure. So, when the line dies, work that requires an internet connection will be disrupted and detrimental to the agency, for that two communication lines are needed. The Hot Standby Router Protocol (HSRP) network configuration is a high availability network that provides alternative means on all infrastructure paths and critical servers that can be accessed anytime. This is very useful when the main line on the web is down; the second line on the web will automatically back up the communication line, so work is not interrupted. The purpose of this research is to design a Hot Standby Router Protocol (HSRP) network infrastructure based on the Cisco Packet Tracer application. A network configuration on the Router to set the path of data packets, which can divert the main path (Active Router) to the backup path (Backup Router) if there is a problem in distributing data packets to the destination router (Main Router). The test results of the network configuration test that are made run well, there is no data loss, and show the average reply speed is below 10 ms.

RANCANGAN SISTEM INFORMASI PENDUKUNG KEPUTUSAN PENETAPAN BONUS KARYAWAN MENGGUNAKAN METODE TOPSIS Yogasetya Suhanda; Prasetyo Adi Nugroho; Alvia Alvia
JRIS : Jurnal Rekayasa Informasi Swadharma Vol 2, No 2 (2022): JURNAL JRIS EDISI JULI 2022
Publisher : Institut Teknologi dan Bisnis (ITB) Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56486/jris.vol2no2.174

Information is important in carrying out an activity. Information technology is an important tool in supporting the performance of companies, both public and private, on a small, medium, or large scale. Information is expected to facilitate the work and achieve organizational goals. Information is an element that links management functions consisting of planning, operation, and control. Without information, a company will have difficulty in carrying out its operational activities. Therefore, to support the implementation of product and regular company information, a computerized system is needed. Employees can determine the progress of a company based on the performance of its employees. Generally, companies provide compensation in the form of bonuses to maintain a balance in the work ability of an employee to become more enthusiastic and responsible. In an effort to obtain complete and accurate data and information, the research method used to collect data and facts related to the problem discussed, field study research was carried out as a data collection technique. Based on the results of the analysis of hardware and software requirements, the proposed system design is declared technologically feasible and can be used. The system is designed using a web-based operational system, so that the resulting information can be accessed anytime and anywhere

SISTEM INFORMASI BERBASIS WEB UNTUK PENGELOLAAN ARENA OLAHRAGA PADA APRIDA SPORT CENTER JAKARTA Andy Dharmalau; Yogasetya Suhanda; Johan Anda
JRIS : Jurnal Rekayasa Informasi Swadharma Vol 2, No 1 (2022): JURNAL JRIS EDISI JANUARI 2022
Publisher : Institut Teknologi dan Bisnis (ITB) Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56486/jris.vol2no1.38

The competition between sports arena businesses today is very tight and few can survive. So it takes good management to survive. Apart from having complete availability and services, Aprida Sports Center does not yet have a good system in processing transaction data for its operational activities. So that there are often errors in booking data, payment transactions, and difficulties in making reports. This reason makes the writer interested in this research to evaluate the implementation of transaction data processing on the running system. The purpose of this research is to solve the problems that occur in the exiting conditions. The design of the sports arena management system uses PHP programming and MySql database to make it easier to apply. With the information system for managing the sports arena, customers, prospective customers, and owners can easily access the information about the field. The sports arena management information system is run as expected.

PERANCANGAN SISTEM INFORMASI PELAYANAN PURNA JUAL BERBASIS CUSTOMER RELATIONSHIP MANAGEMENT Andy Dharmalau; Yogasetya Suhanda; Lela Nurlaela
JRIS : Jurnal Rekayasa Informasi Swadharma Vol 1, No 1 (2021): JURNAL JRIS EDISI JANUARI 2021
Publisher : Institut Teknologi dan Bisnis (ITB) Swadharma

Information is an important factor, which is very influential in realizing a dynamic business world and fast growing. Today's business world is developing along with technological advances, both in the service and non-service sectors. The Jakarta motor repair shop is a company engaged in motor vehicle repair services. The Jakarta motorbike repair shop is experiencing various problems in its operations, namely the slow processing of transaction data, reports and the absence of communication with customers to remind the routine maintenance of the vehicle. To solve existing problems and fulfill management's wishes, then an application that combines the concept of information systems is designed communication using short message service (SMS). This application system runs well, overcoming problems in workshop operations.can send vehicle routine maintenance schedule information to customers, expected to increase customer loyalty.

RANCANGAN SISTEM PEMBELAJARAN DARING BERBASIS WEB Yogasetya Suhanda; Ike Kurniati
JRIS : Jurnal Rekayasa Informasi Swadharma Vol 1, No 2 (2021): JURNAL JRIS EDISI JULI 2021
Publisher : Institut Teknologi dan Bisnis (ITB) Swadharma

The current learning process at STMIK Swadharma Jakarta is still conventional, in other words, that the teaching and learning process between students and lecturers can only be carried out on the condition that a meeting between students and lecturers occurs in the class. If the meeting between students and lecturers does not occur, automatically the learning process cannot be carried out. In addition, the process of delivering knowledge is almost completely carried out in the classroom which causes the delivery of knowledge to be late if the meeting does not occur. This situation can clearly hamper the learning process at STMIK Swadharma Jakarta so that it can result in reduced student understanding of a subject matter. The research method used is field research with data collection techniques through observation and interviews. Research results In this e_learning application have 4 actors, namely Admin / BAAK, Lecturers, Students, and Leaders. Admin is responsible for managing and inputting master data such as user data, lecturer data, student data, andcourse data. In addition, the E_learning Admin / BAAK teaching and learningprocess also have an important role, namely in the process of inputting class data, course material data, and in the reporting process. Lecturers provide course materials, assignments, UTS, UAS, and also input grades. Students can download material files provided by the lecturer, do assignments, UTS, and UAS by uploading files. Meanwhile, the leader can access reports. The reports produced include: user reports, course reports, E_learning KBM reports.

Predictive Analysis of Customer Retention Using the Random Forest Algorithm Yogasetya Suhanda; Lela Nurlaela; Ike Kurniati; Andy Dharmalau; Ita Rosita
TIERS Information Technology Journal Vol. 3 No. 1 (2022)
Publisher : Universitas Pendidikan Nasional

Retaining customers is becoming a measurement focus in an industry with increasing competition. The concept of customer retention has become a research study in the sales industry, because it is difficult to retain customers and easily switch to other brands. Customer repurchase decisions in the business world of sales are very competitive. Customer satisfaction is directly proportional to the retention rate, if the customer is not satisfied then the automatic retention rate will be low. If the company is not able to meet customer expectations, it will have a serious impact on the company, namely moving customers to other services. Service factors, price, profit value, satisfaction and trust affect customer retention. One of the factors that influence consumers to become customer retention is service quality. A predictive customer retention plan is needed with data mining using the random forest algorithm. The random forest algorithm is a method that generates a number of trees from sample data, where the creation of one tree during training does not depend on the previous tree, the decision is based on the most voting. The voting results from several decision trees that are formed are the boundaries that are used as class determination in the classification process and the most votes are the winners and determine the classification class. This study aims to determine and analyze customer loyalty, customer trust and customer satisfaction. So that it can make it easier to monitor customers at the company. The results can be seen with the percentage of about 81.12% customer retention and about 18.87% customer churn. The result of feature evaluation shows that customer_activity has the highest influence on customer retention, followed by subtotal and qty.

Penerapan MVC Arsitektur Pada Sistem Informasi Monitoring Pada Divisi Produksi Menggunakan Laravel Framework Galih Surono; Yogasetya Suhanda; Fifit Alfiah
Journal Sensi: Strategic of Education in Information System Vol 8 No 2 (2022): Journal Sensi
Publisher : UNIVERSITAS RAHARJA

Siklus dalam kegiatan untuk melakukan pengumpulan, Tindakan pemeriksaan ulang atauinspeksi, pemberitaan hasil laporan dan Tindakan akan suatu informasi dari proses yang dilaksanakandalam sebuah siklus kegiatan untuk dapat menyampaikan informasi disebut monitoring ataupemantauan. Pada kasus penelitian ini proses monitoring akan dilaksanakan pada CV. Fans Jayasebagai Pabrik atau produsen dari material sepatu, cutting dan trading. Ketidaksesuaian jumlahproduksi dan kesiapan pengiriman menjadi kendala pada divisi produksi karena proses sikluskerjanya belum terintegrasi, yang mengakibatkan dat dan informasi pada divisi produksi tidak sesuaidan akurat, dengan permasalahan yang sangat krusial yang terjadi didalam sistem produksi sebuahmaterial maka untuk membantu mengatasinya peneliti akan membangun sistem informasi monitoringberbasis web pada divisi produksi di CV Fans Jaya. Penelitian in menetapkan Analisa PIECESsebagai metode analisanya, dan juga menerapkan UML atau biasa disebut (Unifies ModellingLanguage) agar mempermudah dalam menggambarkan alur sistem agar mempermudah pemahaman.Program yang digunakan untuk membangun sistem monitoring ini adalah Framework PHP yaituLaravel Framework yang berfokus menggunakan Konsep MVC Arsitektur sebagai bahasapemrograman dan MySQL untuk perancangan database dengan menggunakan phpMyAdmin danmetode pengujiannya menggunakan Black Box testing. Hasil dari penelitian ini membuktikan bahwasistem monitoring untuk divisi produksi ini memperoleh kemudahan dalam prosesmonitoring produksi seperti input data pesanan sampai dengan proses pengiriman.

Predictive Analysis of Customer Retention Using the Random Forest Algorithm Yogasetya Suhanda; Lela Nurlaela; Ike Kurniati; Andy Dharmalau; Ita Rosita
TIERS Information Technology Journal Vol. 3 No. 1 (2022)
Publisher : Universitas Pendidikan Nasional

Retaining customers is becoming a measurement focus in an industry with increasing competition. The concept of customer retention has become a research study in the sales industry, because it is difficult to retain customers and easily switch to other brands. Customer repurchase decisions in the business world of sales are very competitive. Customer satisfaction is directly proportional to the retention rate, if the customer is not satisfied then the automatic retention rate will be low. If the company is not able to meet customer expectations, it will have a serious impact on the company, namely moving customers to other services. Service factors, price, profit value, satisfaction and trust affect customer retention. One of the factors that influence consumers to become customer retention is service quality. A predictive customer retention plan is needed with data mining using the random forest algorithm. The random forest algorithm is a method that generates a number of trees from sample data, where the creation of one tree during training does not depend on the previous tree, the decision is based on the most voting. The voting results from several decision trees that are formed are the boundaries that are used as class determination in the classification process and the most votes are the winners and determine the classification class. This study aims to determine and analyze customer loyalty, customer trust and customer satisfaction. So that it can make it easier to monitor customers at the company. The results can be seen with the percentage of about 81.12% customer retention and about 18.87% customer churn. The result of feature evaluation shows that customer_activity has the highest influence on customer retention, followed by subtotal and qty.

PENERAPAN METODE FUZZY PADA SISTEM PENILAIAN KINERJA KARYAWAN TOKO MAS CITRA Yogasetya Suhanda; Heru Winarno; Alfiandi Alfiandi
JRIS : Jurnal Rekayasa Informasi Swadharma Vol 3, No 1 (2023): JURNAL JRIS EDISI JANUARI 2023
Publisher : Institut Teknologi dan Bisnis (ITB) Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56486/jris.vol3no1.297

Performance appraisal is the process of measuring the organization in achieving the goals that have been set. Performance appraisal can also be interpreted as a periodic determination of the operational effectiveness of an organization, and its personnel, based on the vision, mission and organizational standards that have been previously set. HR management of a company greatly influences many aspects of determining the success of the work of the company. Performance appraisal is carried out between superiors and subordinates, looking at the work of employees in the last year. Employee performance appraisal at Toko Mas Citra still uses a manual system so that the files are not neatly arranged. The fuzzy method is used to get the best employee performance, with 5 criteria to produce the greatest value selected. This research is to design an employee performance appraisal application with a fuzzy method, to get a bonus. The designed system provides convenience in processing data, as well as preparing reports, sending performance appraisal information so that it is cost and time efficient.Penilaian kinerja merupakan proses pengukuran organisasi dalam mencapai tujuan yang telah ditetapkan. Penilaian kinerja dapat juga diartikan sebagai penentuan secara periodik efektivitas operasional suatu organisasi, dan personilnya, berdasarkan visi, misi dan standar organisasi yang telah ditetapkan sebelumnya. Pengelolaan SDM dari suatu perusahaan sangat mempengaruhi banyak aspek penentu keberhasilan kerja dari perusahaan tersebut. Penilaian kinerja dilakukan antara atasan dengan bawahan, melihat hasil kerja karyawan dalam setahun terakhir. Penilaian kinerja karyawan pada Toko Mas Citra masih menggunakan sistem manual sehingga berkas-berkas file tidak tersusun secara rapi. Metode fuzzy digunakan dalam mendapatkan kinerja karyawan terbaik, dengan 5 kriteria untuk menghasilkan nilai terbesar yang terpilih. Penelitian ini bertujuan untuk merancang aplikasi penilaian kinerja karyawan dengan metode fuzzy, untuk mendapatkan bonus. Sistem yang dirancang memberikan kemudahan dalam memproses data, maupun pembuatan laporan, pengiriman informasi penilaian kinerja sehingga efisiensi biaya dan waktu.

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