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ANALISIS KUALITAS LAYANAN GUNA MENINGKATKAN KEPUASAN PELANGGAN PADA BENGKEL OTOMOTIF “YULI MOTOR” KABUPATEN TAPIN Hamdi
Jurnal Ilmiah Ekonomi Bisnis Vol 8 No 1 (2022): JURNAL ILMIAH EKONOMI BISNIS
Publisher : Jurnal Ilmu Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35972/jieb.v8i1.692

Abstract

Abstrak: Tujuan dari penelitian ini adalah untuk analisis kualitas layanan guna meningkatkan kepuasan pelanggan pada bengkel otomotif “Yuli Motor”Kabupaten Tapin saat ini dan yang seharusnya. Metode dari penelitian ini menggunakan metode deskriptif kuantitatif, yaitu suatu bentuk penelitian yang berdasarkan data dikumpulkan selama penelitian secara sistematis mengenai fakta-fakta dan sifat-sifat obyek yang diteliti dengan menggabungkan yang terlibat di dalamnya, kemudian diinterprestasikan berdasarkan teori-teori dan literatur yang berhubungan kualitas pelayanan. Hasil penelitian menunjukkan bahwa selama ini yaitu dari sisi keandalan (Reliability), dari hasil TCR didapatkan bahwa : kecepatan pelayanan yang diberikan oleh karyawan menunjukkan 144 orang puas, Jaminan (Assurance), dari hasil TCR didapatkan bahwa : kemampuan karyawan dalam menjalankan tugasnya, kesopanan, keramahtamahan atau perilaku karyawan pada saat melayani pelanggan, penciptaan rasa aman pelanggan pada saat bertransaksi membayar dengan jumlah tertinggi berjumlah 122 dengan kategori puas, bukti fisik (Tangibles) dari hasil TCR didapatkan bahwa : sebanyak 22 orang merasa tidak puas dengan bukti fisik yang diberikan oleh Dulang Motor, Empati (Empathy) dari hasil TCR didapatkan bahwa : sebanyak 122 orang merasa puas dan terdapat 6 orang yang merasa tidak puas dan 1 orang merasa sangat tidak puas, daya tanggap (Responsiveness) dari hasil TCR didapatkan bahwa : sebanyak 28 orang pelanggan merasa tidak puas dan sebanyak 14 yang merasa sangat tidak puas dengan pelayanan yang diberikan oleh Dulang Motor Kata Kunci: Kualitas Pelayanan
PENGARUH SISTEM KEARSIPAN, SISTEM INFORMASI DAN SARANA PRASARANA TERHADAP KINERJA PEGAWAI PADA SEKERTARIAT DPRD KABUPATEN HULU SUNGAI UTARA KALIMANTAN SELATAN Hamdi; Hardika Muhammad Fatih
Jurnal Ilmiah Ekonomi Bisnis Vol 8 No 2 (2022): JURNAL ILMIAH EKONOMI BISNIS
Publisher : Jurnal Ilmu Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35972/jieb.v8i2.757

Abstract

Abstrak : Permasalahan dalam penelitian ini adalah adakah Pengaruh Sistem Kearsipan, Sistem Informasi Dan Sarana Prasarana terhadap kinerja Pegawai Pada Sekertariat DPRD Kabupaten Hulu Sungai Utara. Penelitian ini bertujuan untuk mengetahui ada tidaknya pengaruh sistem kearsipan, sistem informasi dan sarana prasarana terhadap kinerja Pegawai Pada Sekertariat DPRD Kabupaten Hulu Sungai Utara. Populasi dan sampel penelitian ini adalah Pegawai Pada Sekertariat DPRD Kabupaten HULU SUNGAI UTARA dengan jumlah responden 21 pegawai. Ada empat variabel yang dikaji dalam penelitian ini yaitu sistem kearsipan (X1), Sistem informasi (X2),dan sarana prasarana (X3), dan kinerja Pegawai Sekretariat DPRD Kabupaten Hulu Sungai Utara (Y). Berdasarkan hasil analisis regresi linier berganda yang dihitung dengan mengguna-kan SPSS diperoleh Y = 19,067 + 0,099X1 + 0,785X2+ 0.812X3 Hasil uji parsial di-peroleh thitung 0,706 dan thitung = 8,900 dengan signifikansi 0,000 < 0,05 maka ini berarti ada pengaruh dari masing-masing variabel yaitu sistem kearsipan, sistem informasi dan sarana prasarana terhadap kinerja. Hasil uji simultan diperoleh Fhitung sebesar 44,810 dengan signifikansi 0,000 < 0,05 maka ini berarti ada pengaruh sistem kearsipan, sistem informasi dan sarana prasarana secara bersama-sama terhadap kinerja. Ke-simpulan bahwa secara parsial maupun simultan sistem kearsipan, sistem infor-masi dan sarana prasarana berpengaruh positif dan signifikan terhadap kinerja. Kata kunci : Kearsipan, Informasi, Sarana Prasarana dan Kinerja
Regional Comprehensive Economic Partnership (RCEP) on agricultural products Mustika Febrianty Silalahi; Devi Febrianto; Hamdi; M. Diva Bastian; Franklin Asido Rossevelt
Journal Of Management Analytical and Solution (JoMAS) Vol. 3 No. 2 (2023): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v3i2.11143

Abstract

Intra-industry trade plays an important role in the current international economics literature. In 2019, Indonesia's total exports to RCEP member countries reached 61.65% of Indonesia's total exports, and 44% of total exports to RCEP came from the agricultural sector. The purpose of this research is to examine the interdependence of Indonesia and its 14 trading partners in RCEP. This research uses secondary time series data from the trademap, namely the flow of Indonesian agricultural trade with RCEP countries from 2010-2019. The data analysis method in this study is the intra-industry trade index. The results of the study of trade patterns identified through the Indonesia-RCEP Trade Relations (IIT) show that the raw material with the highest average IIT value is processed flour (HS 19). This shows that Indonesia's RCEP trade in flour products (HS 19) is bilateral. In terms of country, Malaysia is a country with the strongest trade relations with Indonesia. The average score of 19.74 between IIT Indonesia and RCEP reflects that the relationship between Indonesian agricultural products and RCEP is still low and classified as inter-industry trade. The low IIT value may be due to the large one-way trade in RCEP, where Indonesia is still the dominant importer. Therefore, it is important for the government to further increase potential commodity exports by encouraging agricultural product processing industries with tax breaks within a certain period.  
Kebijakan Pengelolaan Program Bantuan Operasional Sekolah (BOS) dalam Peningkatan Kualitas Pendidikan Madrasah di Kabupaten Kerinci Hamdi
JURNAL ILMIAH GEMA PERENCANA Vol 2 No 2 (2023): Jurnal Ilmiah Gema Perencana
Publisher : POKJANAS Bekerja Sama Biro Perencanaan dan Penganggaran, Sekretariat Jenderal Kementerian Agama RI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61860/jigp.v2i2.75

Abstract

This policy paper reviews the School Operational Assistance Fund, or BOS for short, namely government funding for schools. The BOS funds are a form of the Indonesian government's attention to quality education, but in their management, there are still irregularities. Therefore, this article discusses BOS fund management policies to improve madrasa education and to minimize all forms of fraud and ineffectiveness in its management in Kerinci Regency. So, a strategy is needed to effectively manage BOS funds to improve the quality of madrasa education in Kerinci Regency. This article uses a qualitative writing method with a descriptive analysis approach to obtain relevant data according to the problem that is the object of study, accompanied by secondary data analysis and direct interviews conducted in-depth (in-depth interviews) with seven (seven) heads of Madrasah Ibtidaiyah, Madrasah Tsanawiyah, and Madrasah Aliyah, both public and private. The results of this study show that there is ineffectiveness in the management of BOS funds in Kerinci Regency due to non-compliance with procedures, weak comprehensive monitoring and evaluation, and inadequate public complaint tools for the misappropriation of funds. The Kerinci Regency Ministry of Religious Affairs Office has not yet prepared a public complaint tool for the misappropriation of BOS funds. To ensure that BOS funds are on target, socialization, evaluation, and monitoring are needed both internally and externally by the school. Transparent, accountable, and professional policies are very necessary.
IMPLEMENTASI MODEL PROBLEM BASED LEARNING (PBL) DALAM PEMBELAJARAN AKIDAH AKHLAK DI MTS MUHAMMADIYAH ALAMANDA KINALI PASAMAN BARAT Elfia Rosa; Januar; Hamdi; Alimir
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 1 (2023): September
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i1.36

Abstract

Abstract. This research is that the learning process is still centered on the teacher which makes the teaching and learning process passive and also the teacher only uses conventional models. This will have an impact on students' enthusiasm for learning to be low. "Students' success in learning cannot be separated from the teacher's success in determining the right learning model for their students. Learning models play an important role in more effective activities in teaching and learning, therefore determining the right learning model will produce quality learning. This research aims to find out how moral belief teachers implement the Problem Based Learning model in class VIII MTs. This type of research is descriptive qualitative. Data collection techniques using observation, interviews and documentation." Key Information for Teachers of Aqidah Akhlak. Supporting information is class VIII-A students and the school principal. The results of this research show that students' interest in learning about Aqidah Akhlak using a problem-based learning model is in the very good category, because students can explore further about problems that are closely related to everyday life and are also able to think critically and mutually work together in groups to solve the problems presented in the lesson.
Regional Comprehensive Economic Partnership (RCEP) on agricultural products Silalahi, Mustika Febrianty; Devi Febrianto; Hamdi; M. Diva Bastian; Franklin Asido Rossevelt
Journal Of Management Analytical and Solution (JoMAS) Vol. 3 No. 2 (2023): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v3i2.11143

Abstract

Intra-industry trade plays an important role in the current international economics literature. In 2019, Indonesia's total exports to RCEP member countries reached 61.65% of Indonesia's total exports, and 44% of total exports to RCEP came from the agricultural sector. The purpose of this research is to examine the interdependence of Indonesia and its 14 trading partners in RCEP. This research uses secondary time series data from the trademap, namely the flow of Indonesian agricultural trade with RCEP countries from 2010-2019. The data analysis method in this study is the intra-industry trade index. The results of the study of trade patterns identified through the Indonesia-RCEP Trade Relations (IIT) show that the raw material with the highest average IIT value is processed flour (HS 19). This shows that Indonesia's RCEP trade in flour products (HS 19) is bilateral. In terms of country, Malaysia is a country with the strongest trade relations with Indonesia. The average score of 19.74 between IIT Indonesia and RCEP reflects that the relationship between Indonesian agricultural products and RCEP is still low and classified as inter-industry trade. The low IIT value may be due to the large one-way trade in RCEP, where Indonesia is still the dominant importer. Therefore, it is important for the government to further increase potential commodity exports by encouraging agricultural product processing industries with tax breaks within a certain period.  
Systematic Literature Review of Ocean Wave Renewable Energy Nuryadi, Ari; Yendri Sudiar, Nofi; Hamdi
Journal of Climate Change Society Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jccs/Vol1-iss2/16

Abstract

Renewable energy is a concern to overcome the limitations of fossil energy, one type of renewable energy is ocean wave energy. There are various research topics related to the development of ocean wave energy potential carried out by countries in the world, for this reason the authors conducted a review related to journal papers that discuss ocean wave renewable energy. The method for this study used a Systematic Literature Review (SLR) on journal papers published from 2008-2023, a total of 44 journal papers. The three research questions contained in this study so as to obtain research results that the most countries that carry out research related to ocean wave renewable energy are China. There are a total of nine topics discussed related to ocean wave renewable energy with the most frequently discussed topic trends related to the utilization and modeling of ocean wave renewable energy.
Menciptakan energi baru dengan biogas dari kotoran sapi Erianto, Fajar Darma Utama; Hamdi; Yendri Sudiar, Nofi
Journal of Climate Change Society Vol. 2 No. 1 (2024)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jccs/Vol2-iss1/20

Abstract

Energi yang dihasilkan oleh kotoran sapi melalui mekanisme fermentasi yang mana gas yang dihasilkan dari kotoran sapi difermentasikan sehingga gas yang dihasilkan akan semakin berguna dan bermanfaat secara ekonomi . Untuk mengatasi kelangkaan dibidang energy maka kita harus menciptakan mekanisme proses pembuatan energy yang bersifat baru dan alternative. Untuk energi alternatif tersebut maka harus ada mekanisme yang handal agar energi yang dihasilkan maksimal dan relevan. Untuk metode yang digunakan dalam literasi yang berkaitan dengan energy terbarukan khususnya energy alternatif yang dihasilkan dari kotoran sapi dengan menggunakan studi literatur dari beberapa jurnal dan artikel yang berstandar internasional
Systematic Literature Review Method for Identifying Efficiency and Photovoltaic Technology as a Renewable Energy Innovation Audia, Washilla; Yendri Sudiar, Nofi; Hamdi; Yulkifli; Nofriandi, Alwi
Journal of Climate Change Society Vol. 2 No. 1 (2024)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jccs/Vol2-iss1/24

Abstract

Photovoltaics or solar cells are a device that can convert/convert solar energy into electrical energy. The use of photovoltaics as a renewable energy innovation is very necessary in developing photovoltaic technology and increasing the efficiency of the energy produced. The main electricity supply is PLN, which is not always continuous in its distribution due to the limited availability of fossil energy. This can result in disruption of human activities and productivity. The technology developed is organic and inorganic photovoltaic technology. Photovoltaic efficiency refers to the ability of solar panels to convert sunlight energy into electrical energy. Currently it is not known how much technology has been developed by photovoltaics and the efficiency that photovoltaics have produced. This research aims to identify developments in photovoltaic efficiency research and technology used in the world whose data was obtained from related journals in 2013-2022. There are 1,503 studies related to photovotaic efficiency. The method used in this research is the Systematic Literature Review (SLR) Method. The SLR method is used to identify, review, evaluate, and interpret all available research on a topic area of ​​interest, with specific relevant research questions. By using the SLR method, a systematic review and identification of journals can be carried out, with each process following predetermined steps or protocols. The research results show that the technology that is widely used in developing photovoltaic efficiency is organic photovoltaic technology and the highest efficiency that has been obtained is 38.9%.
Developing Digital-Based Islamic Religious Education Teaching Modules on the Subject Matter of Duha Prayer in Elementary Schools Hamdi; Setria Utama Rizal; Nurul Hikmah; Muhammad Syabrina; Sulistyowati; Mualimin
Jurnal Pendidikan Agama Islam Vol. 21 No. 1 (2024): Jurnal Pendidikan Agama Islam
Publisher : Yogyakarta: Jurusan Pendidikan Agama Islam Fakultas Ilmu Tarbiyah dan Keguruan UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jpai.v21i1.7520

Abstract

Purpose –  The purposes of this study are to produce digital-based Islamic religious education teaching module products developed using the eXe-Learning application and to find out whether digital-based Islamic Religious Education teaching module products are feasible to use in learning. Design/methods/approach – This study used development research (Research and Development) with the 4D development model (Define, Design, Development, and Dissemination). At the design validation stage, the digital-based Islamic Religious Education teaching module was validated by material experts and media experts. Data collection techniques used questionnaire instruments Findings – The assessment by the material experts, consisting of 16 aspects, was 90% categorized as very feasible. The evaluation by the first media expert, consisting of 20 aspects, was 82% categorized as very feasible. The second media expert validation, as a whole, was 96% categorized as “very feasible.” The average value of material and media experts was 89.33% (Very Feasible). Meanwhile, the student response to the digital-based Islamic Religious Education teaching module, consisting of 12 aspects, obtained 67.2%, including the “feasible” category. Moreover, in terms of the module's effectiveness in learning, it had an effect in the form of increasing student skills in performing the Duha prayer. Research implications/limitations – The implications of this development research practically have contributed to producing digital-based PAI teaching module products on the Duha prayer material used in learning. The main field trial was limited to Class IV of SDIT Al-Furqon Palangka Raya. Originality/value –  This development research supports the implementation of the Merdeka Curriculum in fulfilling the learning tools for the Merdeka Curriculum teaching modules, allowing it to contribute to the world of education