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Journal : Jurnal Informatika Global

Evaluasi Kinerja Portal New Student UIGM Berdasarkan Perspektif Mahasiswa Menggunakan Metode Use Questionnaire dan Importance Performance Analysis (IPA) Juliansyah, Muhammad Agung; Terttiaavini; Heryati, Agustina; Sanmorino, Ahmad
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5416

Abstract

This study evaluates the performance of the New Student Portal at Universitas Indo Global Mandiri (UIGM) Palembang from the students’ perspective. The respondents include 295 active students from the Faculty of Computer Science who have used the portal for at least one semester. A quantitative approach was used with Probability Sampling. Data were analyzed using path analysis with SmartPLS 4.0, based on the USE Questionnaire, which includes indicators of Usefulness, Ease of Learning, Ease of Use, and Satisfaction. Results show that usability scored 84.25%, information quality 84.45%, and service quality 81.33%, all of which significantly and positively influence user satisfaction. The study also offers recommendations to improve the portal’s quality and serve as a reference for future research.
ANALISIS KEPUASAN PENGGUNA PADA APLIKASI MyIM3 MENGGUNAKAN METODE UTAUT DIKALANGAN MAHASISWA UNIVERSITAS INDO GLOBAL MANDIRI Nurkhalizah, Nyimas Ghefira; Heryati, Agustina; Alie, M. Fadhiel; Ghazali, K.
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5429

Abstract

The myIM3 application is a digital service designed to facilitate users in purchasing data packages, topping up credit, and checking quotas. Among students at Universitas Indo Global Mandiri Palembang, this application is used to support daily telecommunication needs. However, several issues are frequently reported, such as inconsistent application stability, slow service speeds, suboptimal user experiences with certain features, and delays in processing data package payments. These shortcomings can impact user satisfaction and the application's reputation. This study aims to analyze user satisfaction with the myIM3 application among students using the Unified Theory of Acceptance and Use of Technology (UTAUT) approach. Data were collected through surveys using a questionnaire based on the UTAUT model, covering four main variables: Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions. The data were analyzed quantitatively with the aid of statistical software. The findings identify factors affecting student satisfaction and provide recommendations for improving the application to better meet user needs.This research is expected to serve as a reference for the myIM3 application developers to enhance service quality and user satisfaction, particularly among students.
Sistem Informasi Penjualan Berbasis Website untuk Optimalisasi UMKM pada MusiCraft di Kota Palembang Agustina, Geby Ayu; Heryati, Agustina; Coyanda, John Roni; Afriyani, Fauziah
Jurnal Ilmiah Informatika Global Vol. 16 No. 2: August 2025
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v16i2.5701

Abstract

The advancement of information technology has created significant opportunities to enhance efficiency and modernization, including in the Micro, Small, and Medium Enterprises (MSME) sector. MusiCraft, an MSME in Palembang, is engaged in woven crafts and food products, but faces various operational challenges, including manual sales methods, traditional transaction recording, and limited product promotion. This study aims to design and develop a web-based sales information system to address these challenges. Through this system, customers can easily access product information, make purchases, and utilize modern payment methods. For business operators, the system offers features for stock management, automatic transaction recording, and a customer loyalty program that rewards customers. The research employs the Research and Development (R&D) method with a prototype approach, involving users to ensure the system meets their needs. The study results indicate that the web-based information system enhances operational efficiency, expands market reach, and strengthens MusiCraft’s competitiveness in the digital era. The implementation of this system is expected to support MSME sustainability and provide a better shopping experience for customers.
The Average Value Algorithm from The Distance Matrix for Traveling Salesman Problem Setiawan, Candra; Aditya, Bagus; Heryati, Agustina
Jurnal Ilmiah Informatika Global Vol. 14 No. 1
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiig.v14i1.3014

Abstract

The Traveling Salesman Problem (TSP) is a popular problem, but until now there is no algorithm that has the same search results as brute force with a fast search time. Many algorithms have been made previously related to solving this problem with the aim of finding the shortest route through a number of nodes to finally return to the initial node. The purpose of this research is to create an algorithm that can optimize the search for the shortest route with a fast search time. The approach taken is to find the average value of the distance matrix and look for routes with links that have values below the average value. Each route that has been passed will be marked and compared so that it can facilitate the search with a shorter processing time. In this paper the best and effective routes are limited to 12 nodes. The results obtained show that the Average Score Algorithm provides a relatively stable processing time from node 4 to node 12. The proposed algorithm has a tendency of decreasing processing capacity with increasing number of nodes.