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All Journal EKSAKTA: Journal of Sciences and Data Analysis Syntax Literate: Jurnal Ilmiah Indonesia JMM (Jurnal Masyarakat Mandiri) Biomolecular and Health Science Journal Best Journal (Biology Education, Sains and Technology) Journal of halal product and research (JHPR) Journal Pharmasci (Journal of Pharmacy and Science) PHARMACOLOGY, MEDICAL REPORTS, ORTHOPEDIC, AND ILLNESS DETAILS (COMORBID) Jurnal Pengabdian Masyarakat Formosa (JPMF) Jurnal Pengabdian Masyarakat Bestari (JPMB) Jurnal Pengabdian West Science Jurnal Sains dan Kesehatan
Sri Bintang Sahara Mahaputra Kusumanegara
Universitas Muhammadiyah Lamongan
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Analysis of Outpatient Satisfaction Levels with Pharmaceutical Services Using the Customer Satisfaction Index (CSI) Method Negara, Sri Bintang Sahara Mahaputra Kusuma; Andriani, Medi; Muchtar, Melayusma
PHARMACOLOGY, MEDICAL REPORTS, ORTHOPEDIC, AND ILLNESS DETAILS Vol. 4 No. 4 (2025): OCTOBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/comorbid.v4i4.1862

Abstract

One of the objectives of pharmaceutical standards is to improve the quality of pharmaceutical services in community health centers and provide satisfactory services to patients. The objective of this study was to determine the level of patient satisfaction with pharmaceutical services at the pharmacy department of the Paal Lima community health center in Jambi City using the CSI method. This was a quantitative study with a descriptive, prospective design, involving the administration of questionnaires to patients who collected medication from the pharmacy department of the Paal Lima community health center. The results of the study showed patient satisfaction based on respondent characteristics: the majority were female (75 respondents, 75%), the majority were aged 26–35 years (37 respondents, 37%), the majority had a high school education (55 respondents, 55%), and the majority were housewives (58 respondents, 58%). Based on reliability dimension 75.6%, based on responsiveness dimension 72.8%, based on assurance dimension 73.8%, based on empathy dimension 82.6%, based on tangibility dimension 69.8%, with an average CSI score of 74.92%. The analysis reveals that patient satisfaction levels with pharmaceutical services at the Paal Lima Public Health Center Pharmacy in Jambi City, using the CSI (Customer Satisfaction Index) method, yielded a score of 74.92%, indicating that overall, patients are satisfied with the services provided.
Training on Determining Beyond Use Date (BUD) on Pharmacy Practice at Surabaya Health Vocational School Wibowo, Teguh Setiawan; Negara, Sri Bintang Sahara Mahaputra Kusuma
Jurnal Pengabdian Masyarakat Formosa Vol. 3 No. 2 (2024): April 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jpmf.v3i2.9203

Abstract

All drugs must be injected immediately after being prepared because the life of the drug can be shorter and it no longer refers to the Expiration Date (ED). If the medicine is not injected immediately, then to maintain the quality of the medicine before the BUD limit is to give the medicine vial a mark of the date and time the medicine was prepared and it must be stored according to storage requirements. The method used theoretical presentation, question/answer, discussion and practice offline in one of Surabaya Health Vocational School classrooms. The results are the community service activities through training on determining the Beyond Use Date (BUD) in Pharmacy practice at the Surabaya Health Vocational School received a positive response and the participants were very enthusiastic. It is hoped that there will be special standards established by the Surabaya Health Vocational School to help provide understanding regarding determining the Beyond Use Date (BUD) in the pharmaceutical practice and further collaboration with the Health Service, Community Health Center or Hospital on an ongoing basis.
Hubungan Tingkat Pengetahuan dengan Perilaku Penggunaan Antibiotik Tanpa Resep pada Mahasiswa Fakultas Ilmu Kesehatan di Universitas Muhammadiyah Lamongan Al wahida, Nur Aini; Octavia, Devi Ristian; Sahara, Sri Bintang
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i12.7008

Abstract

Antibiotik adalah obat yang digunakan untuk mengatasi infeksi bakteri. penggunaan yang tidak wajar dapat memicu terjadinya resistensi antibiotik. Penggunaan antibiotik yang tepat dipengaruhi oleh Pengetahuan dan Perilaku dalam menggunakan antibiotic. Tujuan penelitian ini untuk mengetahui hubungan tingkat pengetahuan dengan perilaku pengunaan antibiotik tanpa resep pada mahasiswa fakultas ilmu kesehatan di Universitas muhammadiyah Lamongan dalam menggunakan antibiotik tanpa resep. Desain penelitian ini adalah deskriptif korelatif. populasi sebanyak 347 Responden, menggunakan purposive sampling yang dilakukan bulan Febuari 2024. Instrumen yang digunakan adalah kuesioner yang sudah diuji validitas dan realibilitas. Analisis korelasi dilakukan uji korelasi rank Spearman. Hasil penelitian menujukkan menunjukan bahwa hubungan tingkat pengetahuan tentang penggunaan antibiotik tanpa resep pada mahasiswa Fakultas Ilmu Kesehatan di Universitas Muhammadiyah Lamongan termasuk dalam kategori pengetahuan baik sebesar 152 orang dengan persentase 81,7%, Perilaku penggunaan antibiotik di kategori perilaku baik sebesar 130 orang dengan presentase 69,8%. Terdapat hubungan yang bermakna dengan signifikansi sebesar 0,01, koefisien korelasi sebesar 0,231 dan arah korelasi positif (+) yang artinya terdapat hubungan yang signifikan antara pengetahuan mahasiswa Fakultas Ilmu Kesehatan di Universitas Muhammadiyah Lamongan dengan perilaku pengguaan antibiotik dengan kekuatan yang lemah.
Co-Authors ABDUL ROKHMAN Adhimi, Cici Sayyidatul Al wahida, Nur Aini Andriani, Medi Chandra Tri uliana Sari Christina Wulansari Devi Ristian Octavia Dewi Indah Ayu Ardiyanti Fistalia Febianti Dwi Hapsari Febrianti, Krisma Fransisca Dita Mayangsari Handayani, Riana Prastiwi Imtiyaaz, Moh Thaariq Zelda Irma Susanti, Irma Kusumo, Djati Wulan Muchtar, Melayusma Muhammad Nurul Fadel Nurin, Eka Filza Octavia, Devi Ristian Reny Rosalina Rofiatun Solekha Rohmah, Shofiyatur Sakti, Aditya Sindu Sari, Diah Indah Kumala Setianingsih, Elfrida Rosselly Setiyowati, Putri Ayu Ika Siti Mutamimah, Siti Teguh Setiawan Wibowo Wibowo, Teguh Setiawan Zuhri, Mukhammad Syaifuddin