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Journal : Jurnal Ilmu Siber dan Teknologi Digital

Manajemen Risiko Teknologi Informasi Pada Aplikasi CMS di PT. Sarana Citranusa Kabil - Batam Menggunakan ISO31000:2018 Suroto, Suroto; Friadi, John
Jurnal Ilmu Siber dan Teknologi Digital Vol. 2 No. 1 (2023): November
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jisted.v2i1.2351

Abstract

Purpose: The purpose of this research is to assist PT SCN in improving its ability in risk management, by minimizing the risks contained in the CMS application. In addition, it aims to provide recommendations some risk action for risks that have been identified. Methodology/approach: Object of this research is PT Sarana Citranusa Kabil – Batam. In order to support its business activities, PT SCN uses a application, called Cash Management System (CMS). This study was conducted using method of case study research. Technique of data collection is in the form of observation. The procedures of this research follow the ISO31000:2018 standard. Results/findings: This study found that (i) there are 20 possible risks, which can disrupt the performance of the CMS and business activities; (ii) 2 possible risks with high level; (iii) 10 possible risks with medium level; (iv) 8 possible risks with low level. Limitations: This research focuses on risk management in the use of CMS applications. The research does not address risks outside of information technology, for example, health and safety environmental issues. Contribution: The result of this risk analysis is a proposed action recommendation based on the impact and frequency of occurrence. Finally, PT SCN can prevent and minimize risks so that the function of the CMS application can run optimally.
Clustering Data Stok Penjualan Sparepart Mobil Toyota Bengkel Multi Topindo Menggunakan K-Means Haris, Yusril; Friadi, John; Frederick, Aurora Elsa Shafira; Huda, Dwi Nurul; Romdoni, Mochammad Rizki
Jurnal Ilmu Siber dan Teknologi Digital Vol. 2 No. 2 (2024): Mei
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jisted.v2i2.3308

Abstract

Purpose: Sales of car spare parts at the Multi Topindo Tanjungpinang Workshop play a vital role in maintaining customer satisfaction in after-sales services. Accurate data analysis is required to increase marketing effectiveness, inventory management, and customer satisfaction. One relevant approach is the application of the K-Means Clustering algorithm, which effectively groups car spare part stock data based on the initial stock and final stock. Using this method, workshops can segment stock inventory based on customer preferences by observing what spare parts are sold frequently by comparing them with the initial stock. This segmentation provides the basis for developing a more efficient sales process and precise stock management. Methodology/approach: The research was carried out at the Multi Topindo Tanjungpinang Workshop with system development developed based on the Rapid Application Development (RAD) methodology, which consists of four stages: identifying goals and information needs, working with users to design the system, building the system, introducing a new system, and carrying out classification. spare parts sales stock data by using the k-means method. Results/findings: The results of segmentation obtained through K-Means Clustering will help in identifying spare part groups based on the clusters that are built. In addition, this algorithm plays a role in managing inventory stock, minimizing the risk of excess or shortage of inventory, and increasing overall operational efficiency. Limitations: The system was developed based on the K-Means Algorithm with Python programming language and Django web framework as a sample of data using a car spare parts sales inventory. Contribution: This research contributes to the Multi-Topindo Tanjungpinang workshop, which can take more appropriate steps to meet customer demand, optimize inventory, and ultimately increase customer satisfaction.
Pengukuran Tingkat Capability IT Governance pada PT. Sarana Citranusa Kabil Menggunakan Framework Cobit 2019 Suroto , Suroto; Friadi, John
Jurnal Ilmu Siber dan Teknologi Digital Vol. 1 No. 2 (2023): Mei
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jisted.v1i1.1915

Abstract

Purpose: This research aims to measure the capability level of IT Governance at PT Sarana Citranusa Kabil (SCN) - Batam, and then provide recommendations related to IT processes that have not reached the target capability level. This research is expected to assist companies in realizing the level of IT Governance capability in accordance with the targets set by the company. Method: The data obtained directly from the respondents were obtained from the results of questionnaires, interviews and observations. The COBIT 2019 framework was developed to measure the level of process capability using the Process Assessment Model (PAM). Result: This research found that the Capability level of 40 IT processes for all domains in IT Governance at PT. SCN is currently at level 3.5 or the specified level. This means that IT Governance based on COBIT 2019 at PT. SCN has been standardized, documented, communicated and implemented. Conclusion: The results found that the level of IT Governance measurement capability of 40 IT processes for all domains in the SCN is currently at level 3.5 or the specified level. This means that IT Governance based on COBIT 2019 at SCN has been standardized, documented, communicated and implemented. Contribution: This research is expected to assist companies in realizing the level of IT governance capability in accordance with the targets set by the company.