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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Pengabdian dan Kewirausahaan East Asian Journal of Multidisciplinary Research (EAJMR) Journal of Artificial Intelligence and Digital Business Jurnal kesekretarisan, manajemen bisnis, Perhotelan, Pariwisata dan logistik. Jurnal Manajemen Dan Bisnis Ekonomi Journal of Management, Economic, and Accounting Jurnal Manajemen Lemondial Business School Commercium: Journal of Business and Management Jurnal kesekretarisan, manajemen bisnis, Perhotelan, Pariwisata dan logistik. Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Halawa, Fransiscus Amonio
Sekolah Tinggi Manajemen Pariwisata Dan Logistik Lentera Mondial
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Enhancing Human Resource Quality and Strengthening Strategies for Tourism Development in East Nusa Tenggara, Indonesia Putranto, Diyan; Astuti, Marhanani Tri; Halawa , Fransiscus Amonio
Commercium : Journal of Business and Management Vol. 3 No. 2 (2025): May 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/commercium.v3i2.574

Abstract

This study examines the quality and development of human resources (HR) in the tourism sector of East Nusa Tenggara (NTT), Indonesia, an emerging destination with significant natural and cultural assets but persistent workforce challenges. Using a mixed-methods approach across five key destinations—Komodo, Kelimutu, Alor, Rote, and Sumba—the research assesses HR competencies, certification, training access, digital and language skills, and stakeholder collaboration. Findings reveal that fewer than 13% of tourism workers hold industry-recognized certifications, vocational training is unevenly distributed, and digital and language skills remain limited, particularly in rural and remote areas. Socio-cultural barriers, fragmented stakeholder collaboration, and infrastructural constraints further hinder effective HR development. The study highlights the need for context-specific strategies, including localized vocational curricula, subsidized and mobile certification programs, digital upskilling, and inclusive, multi-stakeholder governance frameworks. Real-life examples from Komodo National Park and Bali’s community-based tourism illustrate both the potential and challenges of integrated HR development. Recommendations emphasize reforming education and training, expanding certification, fostering digital literacy, and strengthening institutional collaboration to build a competitive and sustainable tourism workforce in NTT. The research provides actionable insights for policymakers and stakeholders aiming to elevate NTT’s tourism sector through targeted human capital enhancement.
Faktor – Faktor Yang Mempengaruhi Kecerdasan Emosional Guru Halawa, Fransiscus Amonio
Journal Management SMC Vol 11 No 2 (2025): Jurnal Manajemen, Pariwisata dan Logistik
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kecerdasan emosional guru di daerah 3T (Terdepan, Terluar, dan Tertinggal). Kecerdasan emosional dipandang sebagai aspek penting dalam menunjang kinerja dan ketahanan psikologis guru, terutama dalam menghadapi tantangan keterbatasan fasilitas, akses pendidikan, serta kondisi sosial budaya di daerah 3T. Faktor-faktor utama yang mempengaruhi kecerdasan emosional guru meliputi: (1) Kesadaran diri, yaitu kemampuan guru mengenali emosi, kekuatan, serta keterbatasan pribadi yang berdampak pada pola pengambilan keputusan; (2) Pengaturan emosi, berupa keterampilan mengendalikan stres, mengelola tekanan pekerjaan, dan menjaga stabilitas psikologis; (3) Motivasi diri, yang mencakup dorongan internal untuk berprestasi, ketekunan dalam menghadapi hambatan, serta komitmen terhadap profesi pendidik; (4) Empati, yakni sensitivitas terhadap kondisi peserta didik dan lingkungan sosial yang beragam; serta (5) Hubungan sosial, yang mencerminkan kemampuan membangun interaksi positif, kerja sama dengan sesama guru, masyarakat, dan pemangku kepentingan pendidikan. Hasil kajian menunjukkan bahwa kecerdasan emosional guru di daerah 3T tidak hanya dipengaruhi oleh faktor individual, tetapi juga oleh kondisi sosial budaya, dukungan kelembagaan, dan aspek spiritualitas yang melekat dalam praktik pendidikan. Dengan demikian, peningkatan kecerdasan emosional guru di daerah 3T memerlukan strategi pengembangan berkelanjutan yang menekankan pelatihan keterampilan emosional, penguatan motivasi intrinsik, serta penciptaan lingkungan sekolah yang suportif
Mirah Bogor Hotel: Mastering Public Relations to Build a Lasting Brand Image Putranto, Diyan; Halawa, Fransiscus Amonio; Widodo, Rintis Eko; Due, Laurensius Reinald Diansilves; Siagian, Kartini
East Asian Journal of Multidisciplinary Research Vol. 3 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i10.10799

Abstract

This article investigates the role of public relations in building the image of Mirah Bogor Hotel. Using a qualitative descriptive research method, the study found that effective public relations strategies include promotion, events, collaboration with media, and the use of social media. The research also highlighted that Corporate Social Responsibility (CSR) is a crucial strategy in building a positive hotel image. The challenges faced by hotels in building a positive image include communication crises, societal changes, and industry competition. The study's conclusion emphasizes the significant role of public relations in building and maintaining a positive hotel image. Recommendations for public relations practitioners include improving service quality and facilities, and being prepared to handle crises. This article comprehensively discusses the role of public relations in building hotel images, as well as the strategies and challenges faced by Mirah Bogor Hotel.
The Digital Collateral Substitute: Modelling Supply Chain Finance (SCF) as a Catalyst for MSME Quality Standardization and Stable Sourcing in the Hotel F&B Supply Chain Putranto, Diyan; Halawa, Fransiscus Amonio; Widodo, Rintis Eko; Setiawan, Fahmi; Ajizi, Budi Nurhamdani
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3712

Abstract

This study investigates the structural imperative for the Indonesian hotel industry to integrate localized MSMEs to mitigate high archipelagic logistics costs (22%–23.5% of GDP) by addressing the critical barrier of capital access required for quality. Employing a theoretical framework that integrates the Resource-Based View (RBV) and Transaction Cost Economics (TCE), we model how financial liquidity (SCF) translates into quantifiable operational excellence (Anon. Hotel SCM, 2023). A Quantitative Empirical Design utilizing Partial Least Squares Structural Equation Modelling (PLS-SEM) was applied to analyze data from 185 matched Buyer-Supplier dyads in the Java-Bali hotel F&B supply. Findings reveal substantial explanatory power for Sourcing Stability (R2 = 0.556) and confirm that SCF adoption significantly leads to MSME investment in Quality Standardization (H1), which in turn strongly improves Sourcing Stability (H3). Crucially, Fintech Development (the use of transparent digital platforms) acts as a significant positive moderator (H2 and H4), empirically validating the core theoretical contribution: verifiable transaction data effectively mitigates credit risk, functioning as a Digital Collateral Substitute that overcomes Information Asymmetry, unlocks greater capital access, and maximizes the stability outcomes of quality investment. This research provides a strategic blueprint for the hospitality sector to stabilize local supply chains, reduce high national inventory costs, and achieve national mandates for inclusive economic growth.
The Drivers of Supply Chain Resilience in Developing Economy Tourism: Organizational Culture and Strategic Practices Putranto, Diyan; Halawa, Fransiscus Amonio; Widodo, Rintis Eko; Setiawan, Fahmi; Ajizi , Budi Nurhamdani
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3729

Abstract

This descriptive qualitative study addresses a critical theoretical gap by exploring the non-structural drivers of Supply Chain Resilience (SCR) within the highly vulnerable Tourism Supply Chain Management (TSCM) context of developing economies. Employing a multiple case study approach using in-depth interviews with expert decision-makers, the research aimed to uncover the cultural and strategic mechanisms enabling adaptive recovery. Thematic analysis identified three interconnected drivers of SCR: first, Strategic Foresight, which transforms conventional planning by actively integrating technological investments, such as AI and IoT, for predictive visibility and dynamic resource allocation; second, Organizational Culture, which serves as the core agility mechanism by fostering cross-functional collaboration and digital skills necessary for rapid service reconfiguration; and third, Localized Partnering Resilience, which relies on long-term relational assets and mutual trust but is critically reinforced by Verifiable Transparency technologies, such as Blockchain, to mitigate ethical governance risks and build consumer confidence. The study proposes a context-specific framework that positions Organizational Culture and Strategic Foresight as the critical antecedents to Supply Chain Agility, concluding that resilience in volatile markets is fundamentally a human and relational achievement. The findings offer specific, actionable recommendations for managers regarding governance and training, and for policymakers regarding integrated infrastructure and transparency standards.
The Credibility Mechanism: Modelling the Mediating Effect of Blockchain-Enabled Transparency on Sustainable Revenue Premium in Hotel Food & Beverage Supply Chains Putranto, Diyan; Halawa, Fransiscus Amonio; Widodo, Rintis Eko; Setiawan, Fahmi; Ajizi , Budi Nurhamdani
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3730

Abstract

The competitive hospitality sector faces a growing credibility crisis, where rising consumer skepticism regarding "greenwashing" severely limits the ability of hotels to capture the Sustainable Revenue Premium. This research addresses a critical gap in Sustainable Supply Chain Management (SSCM) literature by empirically modeling the "Credibility Mechanism"—the process by which digital technology resolves information asymmetry to monetize sustainability claims. Focusing on the complex Food and Beverage (F&B) supply chains of emerging archipelagic economies, the study employs a rigorous sequential mixed-methods design. First, Design Science Research was utilized to architect a permissioned cross-chain blockchain framework integrating Zero-Knowledge Proofs (ZKPs) for verifiable, private provenance. Subsequently, Partial Least Squares-Structural Equation Modeling (PLS-SEM) confirmed that blockchain-enabled transparency significantly mitigates perceived greenwashing risk, which in turn fosters Customer Trust. Critically, the study validates financial outcomes using a Stochastic Frontier Bayesian Model (SFBM) applied to longitudinal hotel data. Results demonstrate that adopting this traceable framework yields an 8.4% increase in F&B revenue efficiency and sustains a 5.1% price premium for ethically sourced items. These findings provide profound theoretical advancements by redefining SCM risk mitigation through Information Governance rather than material redundancy. Managerially, the research offers a data-driven justification for high-tech investment, proving that verifiable transparency is a direct revenue driver essential for competitive advantage in opaque markets.
Faktor – Faktor Yang Mempengaruhi Stres Kerja Karyawan Lembaga Pendidikan Indonesia-Amerika (LPIA) – Cabang Rawasari Fransiscus Amonio Halawa; Rintis Eko Widodo; M Mushlih Fadhulloh
Journal Management SMC Vol 1 No 1 (2023): Jurnal Manajemen
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v7i9.28

Abstract

ABSTRACT This research is a quantitative research using ex-post facto method which is a correlational research. Data analysis techniques were carried out using factor analysis including: 1) Correlation of Indicators: Kaiser-Meyer Olkin (KMO), 2) Factor Extraction: Principal Components Analysis, and 3) Factor Rotation: Varimax Method. The population of this study were all employees of the Indonesian – American Educational Institute (LPIA) – Rawasari Branch. The sample for this study was 35 people who were taken using a saturated sample or census technique, in which the entire population was used as a sample. The data collection technique used is a questionnaire (questionnaire). The purpose of this study was to obtain: some of the most dominant factors influencing the work stress of LPIA – Rawasari Branch employees. The results of this study are based on the Factor Analysis of the Principal Component Analysis factor extraction model and the Varimax Method factor rotation, so it can be concluded that some of the most dominant factors influencing work stress of LPIA – Rawasari Branch employees are: (1) Work conflict, (2) Workload, ( 3) working time, (4) task characteristics, (5) group support and (6) leadership influence Keywords: Job Stress, Work conflict, Workload, Working time, Task characteristics, Group support, Leadership influence
Pengaruh Pendidikan Dan Pengalaman Kerja Terhadap Kinerja Karyawan Pada CV. Permata Bakti Nusantara Leonard Siahaan; Fransiscus Amonio Halawa
Journal Management SMC Vol 1 No 1 (2023): Jurnal Manajemen
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v7i9.31

Abstract

ABSTRACT The purpose of this study was to determine the effect of education and work experience on employee performance at CV. Bakti Nusantara Gems. The research method used is the survey method. Data analysis method is done by using linear regression analysis. From the results of multiple regression analysis carried out in predicting the effect of education variables (X1) and work experience (X2) on employee performance (Y), it is known that the educational regression coefficient is 0.056 and the work experience regression coefficient is 0.105, and the coefficient of determination is 0.002 or 0.02%. The desired increase in employee performance can be explained or improved through increasing the education and work experience variables of employees together, however, the regression coefficient value is more dominant that affects employee performance at CV Permata Bakti Nusantara. F count 1.038 < F Table 3.191 and significance value 0.362 > 0.05 Then Ha is accepted or H0 is rejected. The results of the hypothesis test concluded that there was a positive and insignificant effect on education and work experience on employee performance. Keywords: Education, Work Environment, Motivation, Employee Performance.
Pengaruh Gaya Kepemimpinan terhadap motivasi Kerja karyawan pada PT. Bess Central Insurance Jakarta Gregorius Duli L; Fransiscus Amonio Halawa; Budi Ariyanto
Journal Management SMC Vol 1 No 2 (2023): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v8i10.32

Abstract

ABSTRACT The purpose of this study is to determine the leadership style at PT. Bess Central Insurance, to determine employee motivation at PT. Bess Central Insurance and to determine the effect of leadership style on employee motivation at. researchers conducted research to obtain the necessary data. The location of this research was carried out at PT. Bess Central Insurance Jakarta. The population in this study are all employees at PT. Bess Central Insurance as many as 70 people. In this study the researchers used observation and interviews as a technique to collect data from respondents. The results showed that the leadership style of the leader at PT. Bess Central Insurance has not been able to increase employee motivation, employee motivation at PT. Bess Central Insurance can be categorized as low and leadership style has a strong influence on work motivation, meaning that if the leadership style is better it will affect the increase in employee motivation and vice versa if the leadership style is not good then employee motivation will decrease. Keywords: Leadership style, employee motivation
Pengaruh Iklim Organisasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT. Bank UOB Indonesia Cabang PIK Boulevard Fransiscus Amonio Halawa; Yohannes Don Bosko; Rintis Eko Widodo
Journal Management SMC Vol 1 No 2 (2023): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v8i10.35

Abstract

ABSTRACT The purpose of this study was to determine the effect of organizational climate and work motivation, either partially or simultaneously (simultaneously) on employee performance at PT Bank UOB Indonesia PIK Boulevard Branch. The research method used is the survey method. Data analysis method is done by using linear regression analysis. From the results of multiple regression analysis carried out in predicting the effect of organizational climate variables (X1) and work motivation (X2) on employee performance (Y), it is known that the organizational climate regression coefficient is 0.454 and the motivation regression coefficient is 0.301, and the coefficient of determination is 0.641 or 64.1 %. The desired increase in employee performance can be explained or improved through increasing organizational climate variables and employee work motivation together, however, the regression coefficient value is more dominant which affects employee performance at PT. Bank UOB Indonesia Branch PIK Boulevard F count 298,413 < F Table 3,191 and Significance value 2,045> 0.05 Then Ha is accepted or H0 is rejected. The results of the hypothesis test conclude that there is a positive and insignificant effect on organizational climate and work motivation on employee performance Keywords: Organization, Work Motivation, Employee Performance.
Co-Authors adminojs adminojs Agnes Vicky Agnes Vicky Ajizi , Budi Nurhamdani Ajizi, Budi Nurhamdani Arie Rivaldi Gunawan Astuti, Marhanani Tri Budi Ariyanto Budi Nurhamdani Ajizi Budy Ariyanto Cassandra Verena Putri Cassandra Verena Putri Cindy Cindy Diyan Putranto Due, Laurensius Reinald Diansilves Fahmi Setiawan Fahmi Setiawan Fensi, Fabianus Gregorius Duli L Kartini Siagian Launrensius Renald Diansilves Leonard siahaaan Leonard Siahaan Leonard Siahaan M Mushlih Fadhulloh M Yazlim Syamsudin Marhanani Tri Astuti Maria Selviani Milawati Puspita Sari Putranto, Diyan Rahmat Darmawan Rintis Eko Widodo Rintis Eko Widodo Siagian, Kartini Silvia Anne Tioma M. Silaban Silvina Claudia Mbio Verry Margiono Widodo, Rintis Eko Yohannes Don Bosko