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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Pengabdian dan Kewirausahaan East Asian Journal of Multidisciplinary Research (EAJMR) Journal of Artificial Intelligence and Digital Business Jurnal kesekretarisan, manajemen bisnis, Perhotelan, Pariwisata dan logistik. Jurnal Manajemen Dan Bisnis Ekonomi Journal of Management, Economic, and Accounting Jurnal Manajemen Lemondial Business School Commercium: Journal of Business and Management Jurnal kesekretarisan, manajemen bisnis, Perhotelan, Pariwisata dan logistik. Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Halawa, Fransiscus Amonio
Sekolah Tinggi Manajemen Pariwisata Dan Logistik Lentera Mondial
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Faktor – Faktor Yang Mempengaruhi Kecerdasan Emosional Guru Fransiscus Amonio Halawa
Journal Management SMC Vol 3 No 2 (2025): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kecerdasan emosional guru di daerah 3T (Terdepan, Terluar, dan Tertinggal). Kecerdasan emosional dipandang sebagai aspek penting dalam menunjang kinerja dan ketahanan psikologis guru, terutama dalam menghadapi tantangan keterbatasan fasilitas, akses pendidikan, serta kondisi sosial budaya di daerah 3T. Faktor-faktor utama yang mempengaruhi kecerdasan emosional guru meliputi: (1) Kesadaran diri, yaitu kemampuan guru mengenali emosi, kekuatan, serta keterbatasan pribadi yang berdampak pada pola pengambilan keputusan; (2) Pengaturan emosi, berupa keterampilan mengendalikan stres, mengelola tekanan pekerjaan, dan menjaga stabilitas psikologis; (3) Motivasi diri, yang mencakup dorongan internal untuk berprestasi, ketekunan dalam menghadapi hambatan, serta komitmen terhadap profesi pendidik; (4) Empati, yakni sensitivitas terhadap kondisi peserta didik dan lingkungan sosial yang beragam; serta (5) Hubungan sosial, yang mencerminkan kemampuan membangun interaksi positif, kerja sama dengan sesama guru, masyarakat, dan pemangku kepentingan pendidikan. Hasil kajian menunjukkan bahwa kecerdasan emosional guru di daerah 3T tidak hanya dipengaruhi oleh faktor individual, tetapi juga oleh kondisi sosial budaya, dukungan kelembagaan, dan aspek spiritualitas yang melekat dalam praktik pendidikan. Dengan demikian, peningkatan kecerdasan emosional guru di daerah 3T memerlukan strategi pengembangan berkelanjutan yang menekankan pelatihan keterampilan emosional, penguatan motivasi intrinsik, serta penciptaan lingkungan sekolah yang suportif
Pengukuran Tingkat Self Leadership Guru Di Daerah 3T Fransiscus Amonio Halawa
Journal Management SMC Vol 4 No 1 (2026): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/jmpl.v12i1.131

Abstract

Abstrak: Penelitian ini bertujuan untuk menganalisis tingkat self-leadership guru SMP Negeri di Kabupaten Nias Selatan berdasarkan tiga dimensi utama dengan dua belas indikator. Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan teknik pengumpulan data melalui kuesioner yang telah diuji validitas isi menggunakan indeks Aiken. Hasil uji validitas menunjukkan bahwa sebagian besar butir instrumen memiliki validitas isi yang tinggi, dengan 11 dari 13 butir memiliki nilai indeks Aiken di atas 0,8, sementara dua butir lainnya berada pada kategori validitas sedang. Hasil analisis deskriptif menunjukkan bahwa dimensi behavior focused strategies merupakan dimensi dengan skor tertinggi, dengan nilai rata-rata sebesar 3,834 yang termasuk dalam kategori tinggi. Hal ini menunjukkan bahwa guru memiliki kesadaran diri yang baik dalam mengelola perilaku, menetapkan tujuan pribadi, dan melakukan penguatan diri. Secara keseluruhan, tingkat self-leadership guru berada pada kategori sedang dengan persentase sebesar 62,8%, diikuti kategori tinggi sebesar 20,1% dan kategori rendah sebesar 17,1%. Temuan ini menunjukkan bahwa kemampuan self-leadership guru sudah cukup baik, namun masih perlu ditingkatkan agar lebih optimal. Penelitian ini merekomendasikan perlunya program pengembangan profesional yang berfokus pada peningkatan self-leadership guru guna mendukung peningkatan kinerja dan kualitas pembelajaran. Kata Kunci: self-leadership, guru SMP, behavior focused strategies, validitas isi TITLE SHOULD BE CONDENSE, DESCRIBING THE CONTENT AND NOT MORE THAN THIRTEEN WORDS Abstract: This study aims to analyze the level of self-leadership among public junior high school teachers in South Nias Regency based on three main dimensions and twelve indicators. This research employed a descriptive quantitative approach, with data collected through a questionnaire whose content validity was tested using Aiken’s index. The validity test results indicated that most instrument items had high content validity, with 11 out of 13 items scoring above 0.8 on Aiken’s index, while two items were categorized as having moderate validity. The descriptive analysis showed that the behavior-focused strategies dimension had the highest mean score of 3.834, which falls into the high category. This finding indicates that teachers have strong self-awareness in managing their behavior, setting personal goals, and applying self-reinforcement. Overall, the level of self-leadership among teachers was predominantly in the moderate category (62.8%), followed by high (20.1%) and low (17.1%) categories. These findings suggest that teachers’ self-leadership is fairly well developed but still requires improvement to reach an optimal level. This study recommends the implementation of professional development programs focused on enhancing teachers’ self-leadership to support improved performance and learning quality.. Keywords: Self-leadership, teachers, behavior-focused strategies, content validity
From Kitchen to Clinic: A PRISMA-Based Systematic Review of Culinary-Induced Food Poisoning in Mass Feeding Programs and Its Mitigation in Cookery Science Diyan Putranto; Marhanani Tri Astuti; Fransiscus Amonio Halawa
Journal Management SMC Vol 4 No 1 (2026): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/jmpl.v12i1.134

Abstract

Background: The Indonesian Makan Bergizi Gratis (MBG) program aims to combat child malnutrition through mass school feeding. However, transitioning from domestic to industrial-scale production introduces significant "Large-scale Food Hazards" where culinary technique failures serve as primary toxicological independent variables. Objective: This study systematically evaluates the nexus between professional cookery techniques and clinical poisoning outcomes to propose a "Safe-Cookery Framework" for the MBG supply chain. Methodology: Following PRISMA 2020 guidelines, a systematic review was conducted across Scopus, ScienceDirect, PubMed, and Sinta databases. A corpus of 20 high-impact articles (2014–2024) was analyzed using a "Process-Analytical Approach" to map Culinary Failure Points (CFP). Results: Findings identify three critical "Fault Lines": (1) thermal lag in large-batch processing (pot volumes >100L) leading to pathogen survival in "cold cores"; (2) improper cooling of starches triggering heat-stable Bacillus cereus toxin production; and (3) a logistical "Golden Hour" breach where transit >1 hour facilitates Clostridium perfringens multiplication. Chemical risks include pesticide residue accumulation and heavy metal leaching from non-food-grade aluminum cookware. Conclusion: Mass food poisoning in institutional catering is a predictable outcome of specific technical failures. Policy recommendations include mandating unidirectional kitchen flows, enforcing a 5-km delivery radius, and elevating kitchen leads to "Managerial Toxicology" certified Executive Chefs.
Analisis Faktor Kualitas Pelayanan Customer service Prioritas terhadap Kepuasan Nasabah di BCA KCU Gading Serpong Arie Rivaldi Gunawan; Fransiscus Amonio Halawa
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4328

Abstract

This study aims to analyze the effect of priority Customer service quality on customer satisfaction at BCA KCU Gading Serpong using the five SERVQUAL dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The research employed a quantitative approach with a causal research design. The population consisted of 875 active priority customers, while the sample comprised 100 respondents selected using the Slovin formula through purposive sampling and quota sampling techniques. Data were collected using Likert-scale questionnaires and analyzed through multiple linear regression using SPSS version 25. The findings indicate that each SERVQUAL dimension has a positive and significant effect on customer satisfaction, with significance values below 0.05. Simultaneously, the five dimensions significantly influence customer satisfaction, as indicated by an F-value of 57.184, a significance level of 0.000, and a coefficient of determination of 71.9% (R² = 0.719). Among the five dimensions, Responsiveness has the strongest influence on customer satisfaction. Therefore, BCA KCU Gading Serpong is recommended to continuously improve service quality, particularly in Responsiveness, Reliability, and Tangibles, to maintain and enhance priority customer satisfaction.
PENGARUH ONLINE CUSTOMER REVIEW, ONLINE CUSTOMER RATING, DAN KEPERCAYAAN KONSUMEN, TERHADAP KEPUTUSAN PEMBELIAN PADA MARKETPLACE SHOPEE INDONESIA Puspita Sari; Fransiscus Amonio Halawa
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 3 (2026): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/3rcqmz25

Abstract

This study aims to analyze the influence of Online Customer Reviews, Online Customer Ratings, and Consumer Trust on Purchase Decisions on the Shopee marketplace, both partially and simultaneously. Shopee's dominance as the most frequently accessed e-commerce platform in Indonesia does not guarantee that every visit will result in a purchase decision. Therefore, it is necessary to identify the factors that influence consumers' purchase decisions. This study employed a quantitative method with an associative approach. Data were collected through questionnaires distributed to 116 respondents and analyzed using multiple linear regression with the assistance of IBM SPSS version 27. The results indicate that Online Customer Reviews (t = 4.277), Online Customer Ratings (t = 4.521), and Consumer Trust (t = 3.335) have a positive and significant effect on Purchase Decisions with a significance value of less than 0.05. Simultaneously, these three independent variables also have a positive and significant effect on Purchase Decisions, with an F-value of 84.776, which is greater than the F-table value of 2.69, and a significance value of less than 0.05. Therefore, Online Customer Reviews, Online Customer Ratings, and Consumer Trust are proven to have a positive and significant effect on Purchase Decisions, both partially and simultaneously, on the Shopee marketplace in Indonesia.
PENGARUH SUPPORTIVE WORK ENVIRONMENT, WORK LIFE BALANCE DAN SERVANT LEADERSHIP TERHADAP RETENSI KARYAWAN DI LEMONDIAL GROUP Silvina Claudia Mbio; Fransiscus Amonio Halawa
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 3 (2026): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/ber7sj45

Abstract

This study aims to examine the effect of Supportive Work Environment, Work Life Balance, and Servant Leadership on Employee Retention at LeMondial Group. This research employed a quantitative approach with an associative method. A saturated sampling technique was used, involving all 39 permanent employees as respondents. Data were collected through questionnaires and analyzed using multiple linear regression with IBM SPSS version 25.The results indicate that Supportive Work Environment and Work Life Balance have a positive and significant effect on Employee Retention. Meanwhile, Servant Leadership does not have a significant effect on Employee Retention. Simultaneously, Supportive Work Environment, Work Life Balance, and Servant Leadership have a significant effect on Employee Retention. The Adjusted R Square value of 0.479 indicates that 47.9% of the variation in Employee Retention can be explained by these variables, while the remaining 52.1% is influenced by other factors outside this study. The findings confirm that efforts to improve Employee Retention at LeMondial Group are more strongly influenced by the creation of a supportive work environment and the maintenance of a balance between employees’ work and personal lives. Therefore, the company is encouraged to maintain a supportive work environment and promote Work Life Balance as an effort to enhance Employee Retention.
Faktor – Faktor Yang Mempengaruhi Stres Kerja Karyawan Lembaga Pendidikan Indonesia-Amerika (LPIA) – Cabang Rawasari Fransiscus Amonio Halawa; Rintis Eko Widodo; M Mushlih Fadhulloh
Journal Management SMC Vol 1 No 1 (2023): Jurnal Manajemen
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v7i9.28

Abstract

ABSTRACT This research is a quantitative research using ex-post facto method which is a correlational research. Data analysis techniques were carried out using factor analysis including: 1) Correlation of Indicators: Kaiser-Meyer Olkin (KMO), 2) Factor Extraction: Principal Components Analysis, and 3) Factor Rotation: Varimax Method. The population of this study were all employees of the Indonesian – American Educational Institute (LPIA) – Rawasari Branch. The sample for this study was 35 people who were taken using a saturated sample or census technique, in which the entire population was used as a sample. The data collection technique used is a questionnaire (questionnaire). The purpose of this study was to obtain: some of the most dominant factors influencing the work stress of LPIA – Rawasari Branch employees. The results of this study are based on the Factor Analysis of the Principal Component Analysis factor extraction model and the Varimax Method factor rotation, so it can be concluded that some of the most dominant factors influencing work stress of LPIA – Rawasari Branch employees are: (1) Work conflict, (2) Workload, ( 3) working time, (4) task characteristics, (5) group support and (6) leadership influence Keywords: Job Stress, Work conflict, Workload, Working time, Task characteristics, Group support, Leadership influence
Pengaruh Pendidikan Dan Pengalaman Kerja Terhadap Kinerja Karyawan Pada CV. Permata Bakti Nusantara Leonard Siahaan; Fransiscus Amonio Halawa
Journal Management SMC Vol 1 No 1 (2023): Jurnal Manajemen
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v7i9.31

Abstract

ABSTRACT The purpose of this study was to determine the effect of education and work experience on employee performance at CV. Bakti Nusantara Gems. The research method used is the survey method. Data analysis method is done by using linear regression analysis. From the results of multiple regression analysis carried out in predicting the effect of education variables (X1) and work experience (X2) on employee performance (Y), it is known that the educational regression coefficient is 0.056 and the work experience regression coefficient is 0.105, and the coefficient of determination is 0.002 or 0.02%. The desired increase in employee performance can be explained or improved through increasing the education and work experience variables of employees together, however, the regression coefficient value is more dominant that affects employee performance at CV Permata Bakti Nusantara. F count 1.038 < F Table 3.191 and significance value 0.362 > 0.05 Then Ha is accepted or H0 is rejected. The results of the hypothesis test concluded that there was a positive and insignificant effect on education and work experience on employee performance. Keywords: Education, Work Environment, Motivation, Employee Performance.
Pengaruh Gaya Kepemimpinan terhadap motivasi Kerja karyawan pada PT. Bess Central Insurance Jakarta Gregorius Duli L; Fransiscus Amonio Halawa; Budi Ariyanto
Journal Management SMC Vol 1 No 2 (2023): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v8i10.32

Abstract

ABSTRACT The purpose of this study is to determine the leadership style at PT. Bess Central Insurance, to determine employee motivation at PT. Bess Central Insurance and to determine the effect of leadership style on employee motivation at. researchers conducted research to obtain the necessary data. The location of this research was carried out at PT. Bess Central Insurance Jakarta. The population in this study are all employees at PT. Bess Central Insurance as many as 70 people. In this study the researchers used observation and interviews as a technique to collect data from respondents. The results showed that the leadership style of the leader at PT. Bess Central Insurance has not been able to increase employee motivation, employee motivation at PT. Bess Central Insurance can be categorized as low and leadership style has a strong influence on work motivation, meaning that if the leadership style is better it will affect the increase in employee motivation and vice versa if the leadership style is not good then employee motivation will decrease. Keywords: Leadership style, employee motivation
Pengaruh Iklim Organisasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT. Bank UOB Indonesia Cabang PIK Boulevard Fransiscus Amonio Halawa; Yohannes Don Bosko; Rintis Eko Widodo
Journal Management SMC Vol 1 No 2 (2023): Jurnal Manajemen Pariwisata dan Logistik (JMPL)
Publisher : Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3333/smc.v8i10.35

Abstract

ABSTRACT The purpose of this study was to determine the effect of organizational climate and work motivation, either partially or simultaneously (simultaneously) on employee performance at PT Bank UOB Indonesia PIK Boulevard Branch. The research method used is the survey method. Data analysis method is done by using linear regression analysis. From the results of multiple regression analysis carried out in predicting the effect of organizational climate variables (X1) and work motivation (X2) on employee performance (Y), it is known that the organizational climate regression coefficient is 0.454 and the motivation regression coefficient is 0.301, and the coefficient of determination is 0.641 or 64.1 %. The desired increase in employee performance can be explained or improved through increasing organizational climate variables and employee work motivation together, however, the regression coefficient value is more dominant which affects employee performance at PT. Bank UOB Indonesia Branch PIK Boulevard F count 298,413 < F Table 3,191 and Significance value 2,045> 0.05 Then Ha is accepted or H0 is rejected. The results of the hypothesis test conclude that there is a positive and insignificant effect on organizational climate and work motivation on employee performance Keywords: Organization, Work Motivation, Employee Performance.
Co-Authors adminojs adminojs Agnes Vicky Agnes Vicky Ajizi , Budi Nurhamdani Ajizi, Budi Nurhamdani Arie Rivaldi Gunawan Astuti, Marhanani Tri Budi Ariyanto Budi Nurhamdani Ajizi Budy Ariyanto Cassandra Verena Putri Cassandra Verena Putri Cindy Cindy Diyan Putranto Due, Laurensius Reinald Diansilves Fahmi Setiawan Fahmi Setiawan Fensi, Fabianus Gregorius Duli L Kartini Siagian Launrensius Renald Diansilves Leonard siahaaan Leonard Siahaan Leonard Siahaan M Mushlih Fadhulloh M Yazlim Syamsudin Marhanani Tri Astuti Maria Selviani Milawati Puspita Sari Putranto, Diyan Rahmat Darmawan Rintis Eko Widodo Rintis Eko Widodo Siagian, Kartini Silvia Anne Tioma M. Silaban Silvina Claudia Mbio Verry Margiono Widodo, Rintis Eko Yohannes Don Bosko