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PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT BATAM AUTO TEKNIKARYA Michael; Evyanto, Winda
SCIENTIA JOURNAL Vol 4 No 6 (2022): Volume 4 Nomor 6 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

Batam City is experiencing an increase in the metal industry economy. The government paysattention to companies operating in the metal sector, because the metal industry can contribute tothe national economy. The metal industry is quite competitive, so there is a need for SNI standardsto ensure that the products produced are of good and reliable quality. In the city of Batam there is acompany called PT Batam Auto Teknikarya which is engaged in metal fabrication such as materialsderived from fabrication such as carbon plate, stainless, aluminum, pipe, and other types of metal.At PT Batam Auto Teknikarya, consumers in the company experienced a fairly large decline andoccurred every month since the beginning of 2021. This provides an overview and signs for thecompany where there are problems within the company so that consumers feel dissatisfied and donot make transactions return. Consumer satisfaction decreased due to various factors such asproduct quality that did not match expectations and service quality that was less communicative.Consumers do not make transactions again resulting in sales to the company also decreased. Thepopulation taken by the researcher is all consumers at PT Batam Auto Teknikarya totaling 137consumers and the sample technique of this research is the saturated sample. Based on the testresults, it is stated that simultaneously product quality and service quality have a positive andsignificant influence on consumer satisfaction
Pemodelan Hubungan Tinggi dan Diameter Eucalyptus pellita Umur 30 Bulan Suhartati, Tatik; Wahyudiono, Sugeng; Purwadi; Michael
Jurnal Wana Tropika Vol 13 No 1 (2023): Mei
Publisher : Fakultas Kehutanan Institut Pertanian STIPER Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55180/jwt.v13i1.596

Abstract

Inventory on Plantation Monitoring Assessment (PMA) Eucalyptus pellita at the aged of 30 months, measuring total height (h) and diameter at breast height (dbh). Height measurements were done using the Vertex. Measuring the total height of a tree whose crown has started to close (overlap)  requires more time to find the highest point of the tree, it is necessary to overcome it with a tool that is a height estimator model through the relationship between height and diameter at breast height (h-dbh). The study was conducted using two compartments of Eucalyptus pellita stands at the aged of 30 months. Sampling conducted by Systematic Sampling with Random Start. The data measured were total height (h) and diameter at breast height (dbh). Simple linear regression modeling h-dbh compiled for each compartment then carried out a goodness of fit test and validation using the Bias, SA and SR values, after that the regression line similarity was tested. The results showed that the two compartments have regression equations with the same slope and intercept, so that the two compartments can be threated as one dataset and the total height in the two compartments studied can be estimated using the equation h = 6,968 + 0,844 dbh.
Rancang Bangun Sistem Penyiraman dan Pencahayaan pada Tanaman Hias Lidah Mertua berbasis IoT Michael; Dinata, Yuwono Marta
Jurnal Informatika dan Sistem Informasi Vol. 11 No. 1 (2025): Jurnal Informatika dan Sistem Informasi
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/juisi.v11i1.5799

Abstract

Perawatan tanaman hîas sering terabaikan karena kesibukan pemilik, ınenyebabkan tanaman tidak tumbuh optiınal. Banyak pemilik tanaman hias yang tidak memiliki waktu nutuk menyiram dan memberikan pencahayaan yang cukup secara rutin, terutama bagi mereka yang memiliki jadwal yang padat atau sering bepergian. Selain iıu, pengetahuan yang kurang mengenai tentang kebutuhan spesifik tanaman juga berkontribusi terhadap perawatan yang kurang optimal. Kondisi ini dapat mengakibatkan tanaman mengalaıni kekurangan air atau cahaya, yang pada akhirnya mem pengaruhi kesehatan dan keindahan tanaman. Oleh karena itu, dirancang sebuah alat otomatis penyiram tanaman untuk membantu pemilik tanaman hias dalam merawat tanaman mereka secara efisien dan efektif, tanpa memerlukan banyak waktu dan usaha. Maka dari itu dibuat sistem dengan menggunakan mikrokontroler ESP32 terhubung dengan sensor kelembaban tanah untuk mengukur kadar air, LDR untuk intensitas cahaya, dan DHT22 untuk mengukur suhu serta kelembaban udara, sistem ini dilengkapi dengan 3 Channel Relay yang digunakan untuk mengontrol tiga pompa air. Sistem ini dihubungkan ke cloud untuk tempat penyimpanan data, yang kemudian data tersebut dapat diakses melalui smartphone serta dapat dikendalîkan jarak jauh. Pada penelitian ini sistem penyiraman dan pencahayaan yang memanfaatkan sensor kelembaban tanah, sensor cahaya, serta sensor suhu dan kelembaban untuk menentukan waktu dan jumlah penyiraman serta pencahayaan tambahan. Aplikasi smartphone digunakan untuk mengontrol dan memantau kondisi tanaman secara real-time. Hasil dari pembacaan sensor cahaya, suhu, pengiriman ke cloud 100% dapat berhasil. Setelah melalui implementasi dan pengujian maka dapat disimpulkan dapat berkerja sesuai dengan harapan.
EFEKTIVITAS CONTENT CREATOR DALAM MENINGKATKAN PENJUALAN SKINCARE FACETOLOGY DI KOTA BATAM Kharisma Austin Makaba; Shela Agustina; Michael; Felix Beckham; Enjelica Auroka; Charles; Michelle; Eric Lie; Selly; Ernest Kusuma Dharma; Sherlyna
Fortunate Business Review Vol. 5 No. 1 (2025): Fortunate Business Review
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat - Universitas Universal.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63643/fbr.v5i1.293

Abstract

Peningkatan kesadaran masyarakat terkait kesehatan kulit membuat saat ini industri skincare semakin berkembang, hal ini juga ditandai dengan menjamurnya content creator yang semakin gencar melakukan pemasaran terkait skincare. Penelitian ini bertujuan untuk menganalisis efektivitas strategi pemasaran yang diterapkan oleh content creator terhadap keputusan pembelian dan peningkatan penjualan produk skincare Facetology di Kota Batam, serta menguji dampak dari klaim berlebihan yang sering dilakukan oleh content creator dalam mempromosikan produk tersebut baik disengaja maupun tidak. Penelitian ini menggunakan metode pendekatan kualitatif dengan teknik analisis data model Miles and Huberman dilakukan secara interaktif. Hasil penelitian terkait overclaim menunjukan bahwa 60% narasumber menyatakan produk yang diterima sesuai dengan yang dipromosikan, sementara 40% lainnya menyatakan produk yang diterima tidak sesuai dengan apa yang dipromosikan. Penggunaan content creator sebagai media promosi terbukti efektif dalam meningkatkan penjualan produk Facetology, di mana 60% narasumber yang diwawancarai oleh peneliti mengaku terpengaruh untuk membeli setelah melihat promosi dari content creator yang mereka percayai. Namun, 40% narasumber lainnya masih mencari informasi dan ulasan dari konsumen lain sebelum memutuskan untuk membeli produk.
THE INFLUENCE OF SERVICE, PRICE, AND ADVERTISING ON SHOPEE PURCHASE DECISIONS Michael; Ivonie; Angeliou, Ryan; Kozen, Vincent; Butar Butar , Mangasi; Gultom, Robinhot
Mount Hope Economic Global Journal Vol. 3 No. 1 (2025)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/mega.v3i1.669

Abstract

Currently, the development of the business world in online shops is increasing and people are also helped by the existence of online shops where people as consumers do not need to visit the shop to shop. This study aims to test the Influence of Service, Price and Advertising on Purchasing Decisions on Shopee. Research focuses on quantitative data, tends to use associative research. The population was 237 consumers who visited the Shopee application and the sampling technique was Slovin. The research sample consisted of 149 consumers. The results of the study are that service has a positive influence on purchasing decisions on Shopee. Price has a positive influence on purchasing decisions on Shopee. Advertisements have a negative influence on purchasing decisions on Shopee. Service_X1, Price X2 and Advertising X3 influence Purchasing Decisions (Y) on Shopee.
SISTEM INFORMASI INVENTORY MENGGUNAKAN METODE FIFO PADA GIAT DIESEL Tendra, Gusrio; Michael
JURNAL DATA SAINS DAN TEKNOLOGI INFORMASI (DASTIS) Vol. 1 No. 02 (2024): DASTIS - MEI 2024
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) Institut Teknologi Bisnis Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62003/1c2y1g36

Abstract

Dalam era teknologi saat ini, peran sistem informasi menjadi krusial dalam mendukung operasional perusahaan. Penelitian ini melibatkan Giat Diesel, sebuah toko alat-alat teknik, yang memiliki tantangan dalam menjaga ketersediaan stok barang yang tepat waktu. Terlambatnya pemesanan ke supplier seringkali menyebabkan kekosongan stok yang berdampak negatif pada operasional. Solusi yang diusulkan adalah implementasi sistem informasi inventory berbasis web dengan metode FIFO (First in First Out). Sistem ini akan memastikan pemantauan stok yang akurat, manajemen pemesanan tepat waktu, dan pengelolaan persediaan yang optimal. Meskipun teknologi informasi terkini telah diterapkan di berbagai industri, masih banyak perusahaan di Indonesia yang belum mengadopsi sistem informasi inventory berbasis web dengan metode FIFO. Keterbatasan pengetahuan, pengalaman, serta sumber daya dan investasi mungkin menjadi hambatan. Melalui implementasi sistem yang diusulkan, Giat Diesel diharapkan dapat meningkatkan efektivitas dan efisiensi pengelolaan inventory, menghindari kekosongan stok, dan meningkatkan kepuasan pelanggan.
Sistem Integrasi dan Implementasi Alat Produksi Biogas Berbasis Internet of Things (IoT) Michael; Kallista, Meta; Wibawa, Prasetya Dwi
eProceedings of Engineering Vol. 11 No. 6 (2024): Desember 2024
Publisher : eProceedings of Engineering

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Abstract

Produksi biogas dari limbah organik merupakan solusi energi terbarukan yang potensial, namun menghadapi tantangan seperti pemantauan suhu, kelembapan, dan produksi gas, serta pengelolaan limbah dan ketersediaan bahan baku. Internet of Things (IoT) dapat membantu memantau fermentasi dan ketersediaan limbah, meskipun biaya dan integrasi data menjadi kendala. Pengujian menunjukkan hasil positif meskipun ada hambatan seperti kebutuhan daya konstan dan masalah sensor. Optimalisasi lebih lanjut diperlukan untuk meningkatkan kinerja dan efisiensi sistem. Kata kunci – Bot Telegram, Deteksi metana, Internet of Things (IoT), Limbah organik, Pemantauan sensor, Produksi biogas.
Pengaruh Struktur Kepemilikan Institusional, Likuiditas dan Leverage Terhadap Financial Distress pada Perusahaan Telekomunikasi yang Terdaftar di Bursa Efek Indonesia Periode 2018 – 2021 Michael; Angella Simon; Putra Sanjaya Simanjuntak; Dita Eka Pratiwi Sirait; Ribka Sari Butar-butar
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 5 (2024): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i5.2391

Abstract

The aim of this research is to analyze the impact of institutional ownership, liquidity, and leverage on financial distress. The data for this study were obtained from the Annual Financial Reports published by Telecommunication Companies listed on the Indonesia Stock Exchange for the period 2018–2021. A total of 72 telecommunications companies listed on the Indonesia Stock Exchange between 2018 and 2021 were sampled using this technique. Applying analytical methods, such as logistic regression approach in statistical testing, the research findings indicate that the combined effect of leverage, liquidity, and institutional ownership on financial distress is 42.8%. Institutional ownership influences Financial Distress to some extent. Financial Distress is not affected by the Liquidity variable. There is no impact of leverage on financial distress. Institutional ownership, liquidity, and leverage variables can explain 42.8% of the Financial Distress variable, while other variables not included in the study explain the remaining 57.2%, according to the coefficient of determination (R2) value of the study, which is 0.428.
ANALISA PREDIKSI ANGKA KESEMBUHAN COVID-19 PADA BULAN APRIL 2021 Rio, Firstan; Michael; Charlitos, Ralfpiere; Sudiono; Thang, Susanti
Journal of Digital Ecosystem for Natural Sustainability Vol 1 No 1 (2021): Juli 2021
Publisher : Fakultas Komputer - Universitas Universal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63643/jodens.v1i1.22

Abstract

This study aims to prediction the number of people confirmed recovered COVID-19 from April 16 2021 to April 30 2021. Quantitative methods were used in this study with data sources derived from secondary data and using Simple linear regression analysis methods. Simple linear regression analysis method selection is considered appropriate as a tool to process data in the form of time series such as the data used in this study. The results showed the number of people who confirmed recovered COVID-19 from April 16 2021 to April 30 2021 as many as 142 people.
Rancang Purwarupa Aplikasi Pendukung Keputusan Pemilihan Jurusan Bagi Mahasiswa dengan Pendekatan Design Thinking Michael; Charlitos, Ralfpiere; Sudiono; Thang, Susanti
Journal of Digital Ecosystem for Natural Sustainability Vol 1 No 2 (2021): Desember 2021
Publisher : Fakultas Komputer - Universitas Universal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63643/jodens.v1i2.36

Abstract

The purpose of this study is to design an application prototype that can help all the incoming student to know their inner self and choose the best major according to their skill. This research is a qualitative research with a Design Thinking approach. The Design Thinking approach has five stages namely emphatize, define, ideate, prototype, and test. Design Thinking Approach is an approach used to create innovation by focusing on "Human Centered Design". Data collection methods that going to be used in this study are online survey. The end result of this study are the ARJUS prototype application which has four main function, namely personality test, major recommendation, university recommendation, scholarship information.