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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar IRJE (Indonesian Research Journal in Education) Ilomata International Journal of Social Science International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Peradaban Journal of Law and Society JPMP Sinergi International Journal of Law Sinergi International Journal of Education Legalis : Journal of Law Review Politeia : Journal of Public Administration and Political Science and International Relations Commercium: Journal of Business and Management
Widaningsih
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Journal : Commercium: Journal of Business and Management

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Digital Tools, Sectoral Dynamics, and Learning Intensity: An Empirical Analysis of KM Adoption Across Industries Widaningsih; Lestari, Putri Ayu
Commercium : Journal of Business and Management Vol. 2 No. 1 (2024): February 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/commercium.v2i1.985

Abstract

 This study examines how the adoption of knowledge management (KM) systems influences organizational learning (OL) outcomes across sectors. In the era of digital transformation, platforms such as Learning Management Systems (LMS), Electronic Performance Support Systems (EPSS), and collaboration tools like Microsoft Teams play a pivotal role in knowledge strategies. The study aims to assess whether the use of these systems is associated with learning intensity, measured by training hours and per-employee spending. A cross sectional analysis was conducted using secondary data from LinkedIn Learning, ATD, Microsoft, and international databases such as OECD and the European Commission. Independent variables included LMS and EPSS/KMS adoption rates, and Microsoft Teams’ user metrics. Dependent variables captured organizational learning outcomes across sectors, including healthcare, manufacturing, and services. Results indicate a positive association between the adoption of LMS and collaboration tools with increased learning intensity. Organizations with high LMS usage and digital collaboration capabilities reported greater training hours and learning investments. EPSS/KMS usage remains limited but represents untapped potential for performance aligned learning. Sectoral differences were notable, with manufacturing leading in training hours, while healthcare focused on compliance learning. Organizational size also influenced outcomes, with larger firms better equipped to support structured learning systems. The findings contribute to understanding how KM systems influence organizational learning performance and highlight the need for context specific KM strategies. Despite some limitations in data scope and causality, the study emphasizes the strategic importance of aligning KM tools with learning goals to foster adaptive, knowledge driven organizations.
Co-Authors Abd. Muqit Abdurrahman, Sholahuddin Shoum Adella Nur Annisa Bayu Prabowo, Puguh Busairi, Hasan Cane Lukisari, Cane Dheni Harmaen Dinda Rizqiyatul Himmah Fani Pangabdian, Fani Fitria Rahmitasari Garnasih, Wulan Hamdani, Acep Roni Handayani, Budi Harnowo, Setyo Hartini, Nani Imam Sukadi Karlina Samadi, Karlina Khoironi, Emy Kurniawan, Hansen Nilawati, Nina Novianita Rulandari Nur Ashrin, Meinar Putri Ayu Lestari Rahman, Najib Aulia Razan Rafiqi Rosita Irmawati, Ari Silvy Vebritha Sinal, Mohamad Syamsulina Revianti Taufiqulloh Dahlan Ulumudin, Aceng WIDYASTUTI