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All Journal Jurnal Natapraja : Kajian Ilmu Administrasi Negara Wardah Jurnal Empirika CARADDE: Jurnal Pengabdian Kepada Masyarakat Ultimacomm: Jurnal Ilmu Komunikasi Canrea Journal: Food Technology, Nutritions, and Culinary Journal Jurnal Pemerintahan dan Politik Jurnal Ekonomi Pembangunan Jurnal Ilmu Sosial, Politik dan Pemerintahan Frequency of International Relations (FETRIAN) Jurnal Pengabdian Mandiri Aplikasi Administrasi: Media Analisa Masalah Administrasi PESIRAH: Jurnal Administrasi Publik Journal Of Entrepeneurship and Strategic Management (JESM) @-Publik: Jurnal Administrasi Publik Public Service And Governance Journal Aktivasi: Jurnal Pemberdayaan Masyarakat E-Amal: Jurnal Pengabdian Kepada Masyarakat
Nasyaya, Annada
Jurusan Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Sriwijaya
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Opini Publik di Media Sosial tentang Tokoh Masyarakat yang Bertransformasi Menjadi Anggota DPR RI Rizka Rahmawati; Nasyaya, Annada
Wardah Vol 26 No 1 (2025): Wardah
Publisher : Fakultas Dakwah dan Komunikasi Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/zmqgne08

Abstract

The government has an important role towards the public as a leader, one of which is the People's Representative Council of the Republic of Indonesia. Institutions that make laws and represent the voice of the people. This research aims to find out public opinion on social media related to the transformation of public figures into DPR RI. Seeing that there are several public figures who contribute to the public by occupying positions in the DPR RI and accompanied by the phenomenon of a number of political parties involving public figures. This study looks at public opinion regarding the Indonesian DPRI who has a background as a public figure in the 2019 - 2024 period. The research method used is descriptive quantitative with content analysis to look at the content of public tweets on Twitter or X media. Crawling the data using Google Collaboratory, 3009 tweets were found using keywords determined by the time filter 1 October 2019 – 28 November 2023. The data was categorized (coding) and analyzed using Kriyantono's theory of several categories of public opinion. This research found that there were dominant categories such as positive opinion with a percentage of 57% or 1,727 tweets. Another finding is that there are indicators that are the most dominant, such as indicators of approval conveyed by the public after going through categorization.
Public Value Layanan Kredit Serba Guna Bank Sumsel Babel Cabang Prabumulih dalam Meningkatkan Inklusi Keuangan Bagi Aparatur Sipil Negara di Kota Prabumulih Salsabila Putri Maharani M; Annada Nasyaya
Public Service and Governance Journal Vol. 7 No. 1 (2026): Januari : Public Service And Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v7i1.3477

Abstract

This study aims to analyze the creation of public value through the Multi-Purpose Credit (KSG) program implemented by Bank Sumsel Babel Prabumulih Branch in improving financial inclusion for civil servants (ASN) in Prabumulih City. The analysis employs Mark H. Moore's Public Value Strategic Triangle, which consists of three core dimensions: public value, legitimacy and support, and operational capacity. Using a qualitative descriptive method, data were obtained through in-depth interviews, field observations, and document analysis involving seven informants, including internal bank officials and KSG borrowers with varying credit statuses (current, substandard, and non-performing). Overall, the study concludes that the KSG program successfully creates public value by expanding access to formal financial services, strengthening ASN financial literacy, and contributing to local financial inclusion. The findings indicate that the program not only functions as a banking product but also as a public service instrument that supports socioeconomic stability among civil servants. However, several challenges remain, particularly in ensuring equal benefits for borrowers facing repayment difficulties. Therefore, improvements in post-disbursement support, the development of online consultation services, and the provision of continuous and targeted financial education are needed to enhance program sustainability and ensure that public value is distributed more evenly among all borrower categories.
SOSIALISASI DAN PENDAMPINGAN KARANG TARUNA DESA DALAM MENDUKUNG PENGEMBANGAN DESA OLAHRAGA DIDESA SUNGAI REBO KECAMATAN BANYUASIN I Aryansah, Januar Eko; Nengyanti, Nengyanti; Zakir, Syaifudin; Nasyaya, Annada; Rafinza, Rahmat; Sari, Syska Purnama
Aktivasi: Jurnal Pemberdayaan Masyarakat Vol 7 No 2 (2026): Maret
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) STISIPOL Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/aktivasi.v7i2.689

Abstract

Desa Sungai Rebo, Kecamatan Banyuasin I, Kabupaten Banyuasin, memiliki potensi besar dalam pengembangan olahraga berbasis masyarakat. Hal ini terlihat dari tingginya partisipasi pemuda dalam kegiatan sepak bola dan bola voli. Namun, potensi tersebut belum didukung oleh kelembagaan olahraga yang terstruktur serta perencanaan program yang berkelanjutan. Selain itu, rendahnya pemahaman pemuda terhadap konsep Sport Development Index (SDI) menjadi kendala dalam merumuskan pembangunan olahraga desa yang terarah.Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan kapasitas Karang Taruna dalam mengelola pengembangan Desa Olahraga berbasis Sport Development Index (SDI). Metode yang digunakan adalah Participatory Action Research (PAR) dengan melibatkan masyarakat sebagai subjek aktif dalam setiap tahapan kegiatan. Tahapan kegiatan meliputi koordinasi awal dengan pemerintah desa, identifikasi potensi dan permasalahan olahraga desa, sosialisasi konsep SDI, pelatihan manajemen organisasi dan penyelenggaraan event olahraga, serta pendampingan pembentukan kelembagaan olahraga desa.Hasil kegiatan menunjukkan adanya peningkatan pemahaman anggota Karang Taruna terhadap konsep Desa Olahraga dan SDI dari 35% menjadi 82% berdasarkan hasil pre-test dan post-test. Selain itu, sebanyak 75% peserta pelatihan menunjukkan peningkatan kemampuan dalam menyusun program kegiatan olahraga desa. Kegiatan ini juga menghasilkan pembentukan satu klub olahraga desa yang dikelola oleh Karang Taruna serta tersusunnya rencana program olahraga tahunan desa. Keterlibatan aktif pemuda dan dukungan pemerintah desa menunjukkan komitmen bersama dalam mengembangkan olahraga secara terstruktur dan berkelanjutan.
Pengaruh Kualitas Informasi dan Responsivitas Layanan terhadap Kepuasan Publik pada Kanal Pengaduan Digital Bank Sumsel Babel: Perspektif E-Government Nasywa Fitri Adelia; Annada Nasyaya
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 29 Nomor 1
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v29i1.348

Abstract

responsiveness on public satisfaction with the digital complaint channel of Bank Sumsel Babel from an e-government perspective. A quantitative approach was employed using an explanatory survey method. Data were collected from 104 respondents who had previously utilized the bank’s digital complaint channel and were analyzed through multiple linear regression using SPSS version 30. The findings reveal that information quality has a positive and significant effect on public satisfaction (t = 21.126; Sig. < 0.001). Similarly, service responsiveness also demonstrates a positive and significant influence on public satisfaction (t = 23.549; Sig. < 0.001). Simultaneously, both variables significantly affect public satisfaction (F = 390.889; Sig. < 0.001). The coefficient of determination (R Square) of 0.886 indicates that 88.6% of the variance in public satisfaction can be explained by information quality and service responsiveness, while the remaining 11.4% is attributed to other variables beyond the scope of this study. These findings underscore the importance of enhancing information quality and service responsiveness to support the effectiveness of e-government implementation and improve public satisfaction with digital complaint services
Digital Governance in Logistics Management: Strengthening Good Governance in State-Owned Enterprises Angga Christopel Immanuel Lumban Tobing; Annada Nasyaya
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 28 Nomor 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v28i2.329

Abstract

This study examines the effectiveness of implementing Good Governance principles within a digital-based logistics management system at Warehouse OPT Zone 4A of PT Pertamina Hulu Rokan as part of the broader digital governance transformation in Indonesia’s State-Owned Enterprises (BUMN). Using a descriptive qualitative approach, data were collected through field observation, in-depth interviews with four key informants, and analysis of digital documents from the SAP (System Application and Product) system during June–August 2025. The findings indicate that SAP implementation has significantly improved operational efficiency and accountability, with 94% material receipt accuracy, 82% audit compliance, and only 2.7% delivery delays. The system enhances internal accountability through automated reporting and audit trails while improving coordination across divisions. However, external accountability and public transparency remain limited, as data openness has not yet been institutionalized. Key challenges include limited warehouse capacity, uneven human resource readiness, and dependency on digital infrastructure. Theoretically, this study contributes to the integration of Good Governance and digital governance concepts within State-Owned Enterprises. Practically, it provides strategic recommendations to strengthen data-driven logistics governance, expand open data policies, and enhance digital literacy to achieve greater transparency and accountability in public sector management.
Communicating the Crisis: Study on the Local Government's Twitter Accounts During the Covid-19 Pandemic in Indonesia Farisha Sestri Musdalifah; Annada Nasyaya; Anang Dwi Santoso
ULTIMA Comm Vol 15 No 1 (2023): ULTIMACOMM
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/ultimacomm.v15i1.2899

Abstract

Along with the increasing number of victims of COVID-19, the amount of information requested by the public on social media also continues to increase. The emergence of various hoaxes that can influence individual behavior is also an urgent reason for the government to come and contribute. Although the urgency of the government's presence on social media at the time of the COVID-19 pandemic has been recognized, not many studies have looked at this presence, especially whether their presence is beneficial. For this reason, the goal to be achieved in this research is whether local governments provide sufficient and appropriate information required by the Indonesian during the pandemic. This study analyzes the Twitter accounts of local governments in Indonesia that have implemented Large-Scale Social Restrictions (PSBB) by taking tweets for content analysis and replies, retweets, and likes, to see the stakeholder engagement index (SEI). The results of this study indicate that information about reporting on the situation is the content most commonly shared by local governments through their Twitter accounts. The findings also show that the Tangerang Regency Government Twitter account has the highest Stakeholder Engagement Index, indicating the high level of public participation in information shared by the government through Twitter social media accounts. Academically this research fills the gaps between communication streams in crises by providing the need for and availability of information that, in practical terms, can be used to guide the creation of social media content during a pandemic.
Co-Authors Abdul Halim Agung Osama Dillah Akbar, Dinar Tri Alfitri Alfitri Anang Dwi Santoso Anang Dwi Santoso Angga Christopel Immanuel Lumban Tobing Aninda Nuraygy H Anugrah, Erwin C Aulia Utami Putri Auliya Al Muhsonna Farisha Sestri Musdalifah Hamira, Hamira Hefsa Pebriani Januar Eko Aryansah Junaidi Junaidi Junaidi Junaidi Kholek, Abdul Mat Syuroh Miftha Pratiwi Muhammad Reynaldi Agustian Muhammad Yusuf Abror Musdalifah, Farisha Sestri Nasywa Fitri Adelia Nengyanti Nengyanti, Nengyanti Nengyanti, Nengyanti Pahira, Lira Putri Azzahra Putri Iswa Nabilah Putri, Nurilla Elysa Rafinza, Rahmat Rahmad Hidayah Abellah Rizka Rahmawati Salsabila Putri Maharani M Simarmata, Marudut J.F. Siti Rohima Syaifudin Zakir, Syaifudin Syska Purnama Sari, Syska Purnama Tahta, M. Hafidz Wargadalem, Farida R. Widiastuty, Ika Yeni Ariska Yogsunandar, Harry Zahana, Yui Zalyanti, Detia Zega, Prima Harlit Zulfikri Suleman