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All Journal JURNAL HUKUM JAM : Jurnal Aplikasi Manajemen PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) JOIN (Jurnal Online Informatika) Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) IJBE (Integrated Journal of Business and Economics) Awang Long Law Review MABIS: Manajemen dan Bisnis The Journal of Society and Media International Journal of Economics Development Research (IJEDR) Ilomata International Journal of Management Ilomata International Journal of Management International Journal of Business, Law, and Education Anglophile Journal JANAKA : JURNAL PENGABDIAN MASYARAKAT KEWIRAUSAHAAN INDONESIA Jurnal Ilmiah Ilmu Terapan Universitas Jambi Journal of Islamic Economics Lariba International Education Trend Issues West Science Law and Human Rights Madania: Jurnal Kajian Keislaman Jurnal Abdimas Cendekiawan Indonesia
Sobirov, Bobur
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Neuroscience Nursing Public Health Social Sciences Other

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The Effect of Service Quality on User Satisfaction with Perceived Usefulness as an Intervening Variable Maryani, Maryani; Qomariah, Nurul; Martini, Ni Nyoman Putu; Sobirov, Bobur
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1535

Abstract

The increasing demand for efficient and usercentered public services has led to the development of the J-KOPI (Jember Smart City) application. However, user satisfaction remains a challenge due to varying levels of perceived service quality and public trust. This study aims to analyze the impact of service quality on user satisfaction, with perceived usefulness as a mediating variable. Utilizing a descriptive quantitative approach, the study employs Structural Equation Modeling (SEM) to assess relationships between these variables. Data were gathered through observations, online questionnaires, and documentation, focusing on key indicators such as reliability, responsiveness, assurance, empathy, and trust dimensions. The results reveal that both service quality significantly influence user satisfaction directly and through perceived usefulness. Notably, service quality dimensions positively correlate with perceived usefulness, enhancing users' productivity and satisfaction. These findings suggest that strengthening both service quality is essential for improving user satisfaction and promoting broader adoption of J-KOPI, supporting Jember's smart city vision.
The Effect of Service Quality on User Satisfaction with Perceived Usefulness as an Intervening Variable Maryani, Maryani; Qomariah, Nurul; Martini, Ni Nyoman Putu; Sobirov, Bobur
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1535

Abstract

The increasing demand for efficient and usercentered public services has led to the development of the J-KOPI (Jember Smart City) application. However, user satisfaction remains a challenge due to varying levels of perceived service quality and public trust. This study aims to analyze the impact of service quality on user satisfaction, with perceived usefulness as a mediating variable. Utilizing a descriptive quantitative approach, the study employs Structural Equation Modeling (SEM) to assess relationships between these variables. Data were gathered through observations, online questionnaires, and documentation, focusing on key indicators such as reliability, responsiveness, assurance, empathy, and trust dimensions. The results reveal that both service quality significantly influence user satisfaction directly and through perceived usefulness. Notably, service quality dimensions positively correlate with perceived usefulness, enhancing users' productivity and satisfaction. These findings suggest that strengthening both service quality is essential for improving user satisfaction and promoting broader adoption of J-KOPI, supporting Jember's smart city vision.
Legal Risk and Impact of Fake Review in Online Commerce (Comparative Study Indonesia and Uzbekistan) Prastyanti, Rina Arum; Sobirov, Bobur
West Science Law and Human Rights Vol. 3 No. 02 (2025): West Science Law and Human Rights
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wslhr.v3i02.1873

Abstract

This study aims to outline the legal risks and consequences of fake reviews in online commerce as they relate to Indonesian and Uzbek laws. The next goal is to learn about Indonesia's legal reconstruction laws that shield online shoppers from fraudulent reviews.  This study employs a legal research methodology that looks at pertinent legal provisions to  what is actually taking place in society. Primary data are those that can be used as research materials. Information such as Uzbek and Indonesian laws and regulations that control the legal risks and  effects of fraudulent reviews on internet sales, as well as secondary data that links the effects and  The potential legal ramifications of fraudulent online reviews in Uzbekistan and Indonesia. This study approach reviews Uzbek and Indonesian legal guidelines and policies using statutory techniques. Because the research's findings are presented in a descriptive-analytical way, this type of study is also known as descriptive-analytical research. 
Manajemen Pemasaran untuk Petani Teh di Segoro Gunung, Kecamatan Ngargoyoso, Kabupaten Karanganyar Sutianingsih, Sutianingsih; Bala, Rima Parawati; Handayani, Rini; Almaidah, Siti; Priyono, Edi; Sobirov, Bobur; Ekhsonov, Jasur; Fenitra, Rakotoarisoa Maminirina
JANAKA : JURNAL PENGABDIAN MASYARAKAT KEWIRAUSAHAAN INDONESIA Vol 6, No 1 (2025): JURNAL PENGABDIAN MASYARAKAT DAN KEWIRAUSAHAAN INDONESIA
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/janaka.v6i1.449

Abstract

Peningkatan daya saing produk teh di pasar ekspor membutuhkan pemahaman yang baik tentang manajemen pemasaran bagi para petani. Artikel ini menguraikan kegiatan pengabdian masyarakat berupa pelatihan pengenalan manajemen pemasaran kepada petani teh di Desa Segoro Gunung, Kecamatan Ngargoyoso, Kabupaten Karanganyar. Pelatihan difokuskan pada aspek segmentasi pasar, positioning produk, branding, dan komunikasi pemasaran, untuk mendukung strategi pemasaran teh yang efektif dan berkelanjutan. Metode pelaksanaan menggunakan pendekatan partisipatif melalui workshop, pendampingan, dan evaluasi. Hasil kegiatan menunjukkan peningkatan pengetahuan petani dalam merancang strategi pemasaran, serta pembentukan kelompok tani yang mulai mengelola pemasaran secara kolektif. Kegiatan ini memberikan manfaat langsung dalam memperkuat posisi produk teh lokal di pasar ekspor dan mendorong peningkatan kesejahteraan petani.Kata Kunci : manajemen pemasaran, petani teh, pemasaran ekspor, pengabdian masyarakat, branding produk
Autonomy Without Accountability? The Governance Challenges of Papua’s Special Fiscal Regime Siahay, Adolf Z. D.; Salle, Agustinus; Sobirov, Bobur; Abdullah, Siti Intan Nurdiana Wong
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 4 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i5.8895

Abstract

Papua’s Special Autonomy Fund represents one of the most ambitious asymmetric decentralization initiatives in Southeast Asia. Yet, over 20 years later, the region remains among Indonesia’s most underdeveloped. This paper investigates the governance failures underlying this paradox, including regulatory overlap, elite capture, and weak local fiscal capacity. It reviews recent evaluation studies and government reports to assess how decentralization design flaws and implementation gaps have constrained service delivery. The analysis offers policy recommendations to restructure the autonomy framework toward greater accountability, data-driven planning, and inclusive development.
The Role of Influencer’s Characteristic, E-Wom, and Brand on Purchase Intention in Indonesia’s Japanese Restaurant Industry Salim, Nicko Christian; Berlianto, Margaretha Pink; Sobirov, Bobur
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 5 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i5.9136

Abstract

The increasing use of influencers in digital marketing strategies encourages the importance of understanding the factors that shape satisfaction with influencers and their impact on consumer purchase intentions. This study aims to analyze the effect of attractiveness, trustworthiness, expertise, electronic word of mouth (E-WOM), brand trust, and brand image on purchase intention, with influencer satisfaction as a mediating variable. This research method uses a quantitative approach with data collection techniques through a questionnaire survey to 200 Bobby Saputra followers with a convenience sampling technique. Data analysis was carried out using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results showed that attractiveness, expertise, brand trust, and brand image have a positive effect on influencer satisfaction, where visual appeal, expertise, and perception and trust in the brand are key factors in shaping satisfaction with influencers. Conversely, trustworthiness and E-WOM did not show a significant effect on influencer satisfaction, indicating that personal trust and digital communication are not enough to create satisfaction directly. In relation to purchase intention, it was found that attractiveness, E-WOM, brand trust, brand image, and influencer satisfaction have a positive and significant effect, which confirms the importance of visual aspects, brand reputation, and positive experiences with influencers in driving purchase intention. Meanwhile, trustworthiness and expertise do not have a significant effect on purchase intention, indicating that emotional considerations and brand perceptions are more dominant than personal credibility or technical competence.
The Moderating Role of Gender: Collaboration of Brand Image, Service Quality, and Brand Trust in Increasing Student Loyalty Through Satisfaction Abdillah, Yusuf; Qomariah, Nurul; Martini, Ni Nyoman Putu; Sobirov, Bobur
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.08

Abstract

The increasing competition in higher education has prompted Muhammadiyah University of Jember to introduce the new program innovation, Recognisi Pembelajaran Lampau (RPL). To ensure the sustainability and growth of the program and contribute positively to society, understanding student loyalty is crucial for educational institutions. The purpose of this study is to examine the impact of brand image, service quality, and brand trust on student loyalty, with satisfaction serving as an intervening variable. This study method used is a quantitative survey with data collected through questionnaires. The respondents in this study were 144 students of the RPL program at Universitas Muhammadiyah Jember. Data analysis was performed using Structural Equation Modeling (SEM) with WarpPLS 8.0 software to test the relationships between the variables studied. The results show that brand image, service quality, and brand trust have a positive and significant influence on student satisfaction. Additionally, student satisfaction has a significant influence on student loyalty. Although brand image and service quality do not have a direct influence on loyalty, satisfaction as an intervening variable plays an important role in mediating the relationship between brand image, service quality, and brand trust with student loyalty. These findings provide practical implications for educational institution managers to improve brand image, service quality, and brand trust in order to enhance student satisfaction. By improving these three aspects, it is expected that students will be more loyal and have a higher commitment to their educational institution through mediated satisfaction. Through student loyalty, the marketing of educational programs can also be more efficient and effective for prospective new students.
Media Usage Motivations and Netflix Video Viewer Satisfaction in East Java Abadi, Totok Wahyu; Refisca, Syania Fidya; Febriana, Poppy; Sobirov, Bobur
The Journal of Society and Media Vol. 9 No. 2 (2025): Digital Expression and Solidarity Media
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jsm.v9n2.p504-538

Abstract

Netflix is a subscription-based video streaming platform that offers a selection of films and documentaries each month. During the COVID-19 pandemic, streaming services experienced significant growth. This study examines the influence of Netflix media usage motivation on viewer satisfaction in East Java. It applies Guo and Chan-Olmsted’s Video Streaming Platform Representation Theory, McQuail’s Media Usage Motivation Theory, Blumer and Katz’s Uses and Gratification Theory, McMillan’s Interactivity Perception Theory, and Satisfaction Theory. Using a quantitative explanatory method, data were collected through an online questionnaire from 190 respondents and analysed using SPSS 26 and AMOS 22 with Structural Equation Modelling (SEM). The results indicate that Video Streaming Platform Representation, Media Usage Motivation, and Perception of Interactivity significantly influence viewer satisfaction, both simultaneously and partially. Media usage motivation—covering information seeking, personal identity, social integration, and entertainment—shows the most substantial effect. Viewers are satisfied because Netflix provides engaging information about new films and opportunities for interaction among users. The novelty of this study lies in distinguishing new media like Netflix from mainstream media, emphasising how streaming platforms enable users to access entertainment and exchange film- related information within online communities.
THE IMPACT OF DISTANCE ON WILLINGNESS TO EAT OUT: EVIDENCE FROM SAMARKAND, UZBEKISTAN Makhmadieva, Charos; Turdibekov, Khasan; Amiriddinova, Muslima; Toyirova, Shokhista; Yuldosheva, Latofat; Mahmudova, Zarrina; Abdukhamidov, Sarvar; Makhmudova, Aziza; Rofeeva, Rukhshona; Vafokulova, Mekhruza; Bakri, Rizal; Sobirov, Bobur
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 9 No. 4 (2025): Volume 9, Nomor 4, December 2025
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v9i4.43200

Abstract

This study investigates the determinants influencing participation in gastronomic tourism in Samarkand, Uzbekistan, focusing on the role of distance, price satisfaction, and demographic characteristics. Using data collected from 303 respondents, logistic regression and decision tree analyses were applied to assess key behavioral predictors of culinary travel. The results reveal that distance is the most significant factor influencing willingness to engage in gastronomic tourism—individuals willing to travel farther are substantially more likely to seek authentic food experiences. In contrast, satisfaction with food prices and demographic factors such as age, gender, and expenditure levels were found to be statistically insignificant. These findings highlight that logistical accessibility outweighs demographic variables in shaping tourism participation. The study contributes to the literature by providing empirical evidence from an emerging destination, emphasizing the importance of mobility and access in gastronomic decision-making. Practical implications include the need for policymakers to improve transportation infrastructure, enhance culinary destination visibility, and promote authentic local food experiences. By strengthening these elements, Uzbekistan can better position itself as a prominent culinary tourism destination in Central Asia. The research also opens opportunities for future studies to explore psychological, cultural, and digital factors influencing food tourism behavior.
JURIDICAL REVIEW OF PRENUPTIAL AGREEMENTS Royani, Esti; Nortjahjo, Arief; Sobirov, Bobur; Triana, Astri
Awang Long Law Review Vol. 6 No. 2 (2024): Awang Long Law Review
Publisher : Sekolah Tinggi Ilmu Hukum Awang Long

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56301/awl.v6i2.1168

Abstract

A prenuptial agreement or commonly referred to as a prenuptial agreement is a contract or agreement that is equally agreed upon by a married couple, either before the marriage takes place, or during the marriage bond. In conducting research to be more focused, the author made a formulation of the problem, namely how is the legal provisions of the prenuptial agreement based on Law Number 16 of 2019, how is Amendments to Law Number 1 of 1974 concerning Marriage in Indonesia and the Legal Effects on Marital Property with the Prenuptial Agreement in Indonesia. The type of research used in this writing is normative legal research. Normative research is carried out by collecting data and information about the legal norms you want to research, then analyzing the data and information to get a deeper understanding of existing legal norms. Normative research methods can be carried out by means of literature studies, namely by collecting library materials or legal sources relevant to the research topic. The results showed that the forms of this marriage agreement include marriage agreements with togetherness of profit and loss, marriage agreements with togetherness of results and elimination of togetherness of wealth. The content of the agreement must be discussed carefully. You must ensure that you and your partner agree on the content of the agreement and are consistent with your values. For example, how joint property will be managed and divided if one day you divorce.
Co-Authors Abdillah, Yusuf Abdukhamidov, Sarvar Abdullah, Siti Intan Nurdiana Wong Adolf Z. D. Siahay Afriadi, Bambang Agustina, Diyah Dwi Agustinus Salle, Agustinus Ahmar, Ansari Saleh Aji Bimantara, Vitara Akbar Iskandar Alunis, Kalyca Shafhah Suci Amiriddinova, Muslima Amiruddin, Erwin Gatot Astuti, Niken Probondani Az-Zahra, Aulia Miftah Bala, Rima Parawati Berlianto, Margaretha Pink Colega Oli, Mario Edi Priyono Ekhsonov, Jasur Esti Royani, Esti Fatkar, Budiastuti Fatmawati, Elia Resha Febrianur Ibnu Fitroh Sukono Putra Fenitra, Rakotoarisoa Maminirina Fitri Fitri Husni Thamrin Ilham S., Walhaarik Isnaniah, Isnaniah Kamaruddin Kamaruddin Khaq, Akhsanul Kherani, Riska Kirti Lusiana Margareth Tijow Mahmudova, Zarrina Makhmadieva, Charos Makhmudova, Aziza Martini, Ni Nyoman Putu Maryani Maryani Mochammad Mirza Mochammad Tanzil Multazam Muhamad Nur Nortjahjo, Arief Nur Salam Nurul Qomariah Patel, Kavya Phahlevi, Rifqi Ridlo Poppy Febriana Purnomo, Melati Indah Putra, Rangga Mega Rahmatullah Rahmatullah Refisca, Syania Fidya Rina Arum Prastyanti, Rina Arum Rini Handayani Rizal Bakri Rofeeva, Rukhshona Rosmeri Simorangkir, Melda Rumia Roymon Panjaitan Sagala, Rotua Valentina Salim, Nicko Christian Singh, Khushwant Singh, Pawan Kumar Siti Almaidah Siti Solekhah Sri Budi Purwaningsih, Sri Budi Sugeng Lubar Prastowo Sunil Kumar, Sunil Sutianingsih, Sutianingsih Syahira, Aurisa Syam, Agus Thamrin, Muhammad Arganata Totok Wahyu Abadi Toyirova, Shokhista Triana, Astri Turdibekov, Khasan Vafokulova, Mekhruza Valentino Aris, Valentino Winjaya Laksana, Andri Yadav, Mohit Yuldosheva, Latofat Yuli Andriansyah