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All Journal Journal of Health (JoH) Jurnal Komputer Terapan Jurnal Kesehatan Komunitas Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Jurnal Matematika UNAND bit-Tech Jurnal Teknologi Dan Sistem Informasi Bisnis PREPOTIF : Jurnal Kesehatan Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Kesehatan Tambusai Jurnal Media Informatika Jurnal Pengabdian Teknologi Tepat Guna International Journal of Science and Society (IJSOC) Journal of Hospital Administration and Management Jurnal Pustaka Data : Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitektur Komputer Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer Medical Imaging and Radiation Protection Research (MIROR) Journal Duta Pharma Journal Journal of Hospital Administration and Management (JHAM) Jurnal manajemen informasi kesehatan Awal Bros Journal of Community Development Jurnal Praba: Jurnal Rumpun Kesehatan Umum Jcommits : The Journal of Community Empowerment, Innovation, and Sustainability Journal Of Pharmacy
Abdul Zaky
Universitas Awal Bros
Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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OPTIMALISASI MUTU PELAYANAN KESEHATAN MELALUI DIGITALISASI SISTEM UMPAN BALIK KEPUASAN PASIEN BERBASIS QR CODE Anastasya Shinta Yuliana; Abdul Zaky; Novrita Rahmawati; Khairunnisa Khairunnisa; Raisyah Anisah
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 7 No. 2 (2026): Vol. 7 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v7i2.56146

Abstract

Puskesmas sebagai fasilitas pelayanan kesehatan primer di Indonesia menghadapi tantangan dalam meningkatkan kepuasan pasien, terutama di daerah pedesaan seperti Desa Koto Masjid. Berbagai kendala yang dihadapi meliputi antrian panjang, kurangnya informasi layanan, minimnya mekanisme pengaduan formal, dan komunikasi yang kurang efektif antara tenaga kesehatan dan pasien. Penelitian ini bertujuan mengoptimalkan mutu pelayanan kesehatan melalui implementasi sistem umpan balik digital berbasis QR Code di Puskesmas Pulau Gadang Desa Koto Masjid. Metode yang digunakan adalah pendekatan partisipatif dengan model Plan-Do-Check-Act (PDCA) yang meliputi perencanaan, pelaksanaan, evaluasi, dan tindakan perbaikan secara berkelanjutan. Tahap perencanaan meliputi survei lapangan dan perancangan sistem QR Code menggunakan Google Forms, sedangkan tahap pelaksanaan mencakup peluncuran QR Code kepada masyarakat dan pelatihan kepada petugas kesehatan. Hasil menunjukkan tingkat partisipasi masyarakat mencapai 51 responden dengan peningkatan skor kepuasan rata-rata sebesar 18,37%. Analisis paired sample t-test menunjukkan perbedaan signifikan antara nilai pre-test dan post-test (p < 0,05), yang membuktikan bahwa intervensi memberikan dampak positif terhadap persepsi masyarakat. Implementasi QR Code efektif meningkatkan partisipasi umpan balik dari 15% menjadi 62%. Kesimpulan menunjukkan sistem umpan balik digital berpotensi meningkatkan responsivitas layanan kesehatan primer, memudahkan identifikasi area perbaikan, dan mendukung pencapaian Sustainable Development Goals (SDGs) poin 3 tentang kesehatan yang baik dan kesejahteraan.
PENGEMBANGAN WEBSITE DESA SEBAGAI PLATFORMA DIGITAL MASYARAKAT DUSUN 2 DALAM ERA DIGITALISASI Abdul Zaky; Anastasya Shinta Yuliana; Ihsan Hikmatullah; Annisa Rambe; Vania Azahra; Nofianto Nofianto
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 7 No. 2 (2026): Vol. 7 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v7i2.56578

Abstract

Pengembangan Website Desa Sebagai Platform Digital Untuk Masyarakat Desa Koto Masjid Kampung Patin Kabupaten XIII Koto Kampar merupakan program pengabdian masyarakat yang bertujuan menjembatani kesenjangan digital di wilayah pedesaan. Pemilihan topik ini didasarkan pada data Kementerian Komunikasi dan Informatika (2022) yang menunjukkan hanya sekitar 30% desa di Indonesia memiliki website resmi, serta rendahnya pemanfaatan teknologi informasi untuk promosi potensi lokal. Metode pelaksanaan menggunakan pendekatan partisipatif dengan model ADDIE (Analysis, Design, Development, Implementation, Evaluation) yang melibatkan masyarakat dalam setiap tahap, mulai dari survei kebutuhan hingga pelatihan pengelolaan website. Program ini mencakup pembangunan website resmi Desa Koto Masjid dengan fitur profil desa, galeri potensi, berita terkini, dan layanan informasi publik. Hasil yang dicapai meliputi berhasil dibangunnya website desa yang responsif, meningkatnya literasi digital masyarakat sasaran sebanyak 20-30 peserta, serta terlibatnya pemuda dan tokoh masyarakat dalam pengisian konten. Keberhasilan program ini menunjukkan bahwa pendekatan partisipatif mampu mendorong pemberdayaan masyarakat berbasis digital dan mendukung program pemerintah dalam mewujudkan desa digital. Program ini direkomendasikan untuk dikembangkan lebih lanjut dengan penambahan fitur layanan administrasi daring dan integrasi promosi UMKM untuk keberlanjutan pemanfaatan teknologi di pedesaan.
The Influence of Patient Knowledge, Hospital Policy, and Data Validity on the Ease of Using the SIRANAP Inpatient Information System Muhammad Firdaus; Abdul Zaky; Septi Masiyaroh Ulina Panggabean; Muhammad Hafiz
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 11 No. 1 (2026): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmik.v11i1.1021

Abstract

Background: Timely completion of Electronic Medical Records (EMR) is essential for ensuring continuity of care, administrative efficiency, and hospital accreditation compliance. However, delays in EMR closing remain a common problem in hospital services. Objective: This study aimed to analyze the determinants of EMR closing delays using the Human–Organization–Technology Fit (HOT-Fit) model. Methods: A quantitative cross-sectional study was conducted among 150 healthcare professionals involved in EMR documentation processes. Data were collected using structured questionnaires based on HOT-Fit dimensions, including human, organizational, and technological factors. Data were analyzed using descriptive statistics, correlation tests, and multiple linear regression analysis. Results: Human factors (β = -0.241; p = 0.002), organizational factors (β = -0.398; p < 0.001), and technological factors (β = -0.219; p = 0.004) significantly influenced EMR closing delays. Organizational factors were identified as the strongest predictor. The regression model explained 56.4% of the variance in EMR closing delays (Adjusted R² = 0.564). Better alignment between human, organizational, and technological components was associated with improved EMR closing timeliness. Conclusion: EMR closing delays are influenced by multidimensional factors involving human, organizational, and technological components. Strengthening organizational support, improving user competency, and optimizing EMR system performance are important strategies to reduce delays and improve hospital service quality.
Perancangan Aplikasi Penjadwalan Praktek Dokter di Rumah Sakit Menggunakan Metode Pewarnaan Graf: Designing a Doctor's Practice Scheduling Application in a Hospital Using the Graph Coloring Method Marian Tonis; Abdul Zaky; Marido Bisra; Wiwik Suryandartiwi
Journal of Health Vol. 11 No. 2 (2024): Journal of Health (JoH) - July
Publisher : LPPM STIKES Guna Bangsa Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (792.912 KB) | DOI: 10.30590/joh.v11n2.845

Abstract

Scheduling is a common need nowadays. One example is hospitals. Hospitals need a scheduling process to schedule doctors who will be on duty and use a room. This is due to the large number of doctors and the limited number of rooms, so a scheduling system is needed as needed. Problems that occur at Petala Bumi Hospital, the number of doctors on duty in the emergency room is quite large. However, there is confusion from management in managing the schedule of doctors in the emergency room. This research is a development of the Graph coloring method carried out in the preparation of a doctor's schedule at the hospital. This research was conducted to overcome scheduling problems that are often inappropriate and usually need to be corrected repeatedly in hospitals. The methods used to perform scheduling are quite diverse, one of which is the Graph coloring method. This study aims to determine the application of graph coloring in compiling a doctor's schedule. This research is a type of R&D research with a system design design with the application of graph coloring. Graph coloring is done for four days because the graph coloring pattern matrix repeats after the fourth day. During the four-day preparation, graph coloring has 10 colors or chromatic numbers assuming three shifts and two doctors in one shift. Therefore, the optimization of the doctor's schedule preparation at the Emergency Room of Petala Bumi Hospital can be done with at least 10 doctors
Pengaruh Display Digital Ketersediaan Kamar Rawat Inap Terhadap Kemudahan Pasien Mutiara Cahaya Rezky; Muhammad Firdaus; Abdul Zaky; Wiwik Suryandartiwi
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 8 No 1 (2026): Januari 2026
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v8i1.2280

Abstract

Pengembangan Sistem Informasi Antrian Pelayanan Farmasi Berbasis Web di Klinik Pratama Annis Medika 1 Pekanbaru Muhammad Firdaus; Resi Lestari; Marian Tonis; Wiwik Suryandartiwi; Abdul Zaky; Marido Bisra
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.899

Abstract

Pharmacy services play an important role in improving the quality of healthcare services. Based on observations conducted at Annisa Medika 1 Primary Clinic Pekanbaru, the existing pharmacy queue system was still integrated with other healthcare services, resulting in unorganized queue management, the absence of a dedicated pharmacy queue monitoring system, and the lack of estimated waiting time information for patients. This study aimed to develop a web-based pharmacy queue information system to improve the effectiveness of pharmacy services at Annisa Medika 1 Primary Clinic Pekanbaru. This study employed the Research and Development (R&D) method using the Waterfall development method, which consists of requirements analysis, system design, implementation, testing, and maintenance. Data were collected through observation, documentation, and questionnaires distributed to pharmacy staff and patients. System evaluation included functional testing (Black Box Testing) and feasibility testing using the Guttman Scale, while the data were analyzed descriptively using quantitative methods. The results showed that all system features functioned properly based on the Black Box Testing results. The feasibility test yielded a score of 93.3% from pharmacy staff, 86.3% from patients, and an overall feasibility score of 87.0%, indicating that the system is feasible for implementation. The developed system assists pharmacy staff in managing pharmacy queues and enables patients to access queue information quickly, easily, and efficiently. Therefore, the web-based pharmacy queue information system is considered feasible to support pharmacy services at Annisa Medika 1 Primary Clinic Pekanbaru.
Co-Authors AA Sudharmawan, AA Ade Novita Ade Novita Andriani Adha, Afifah Cahayani Akmal Darman Putra Alfitri Yana Yunita ANASTASYA SHINTA YULIANA Andriani, Ade Novita Angela Huljannah Annisa Annisa Mahfuyana Annisa Nurulisah Annisa Nurulisah Annisa Rambe Ariyah, Nazla Nur Asep Marzuki Asriani, Dwi Suci Assy Artata Atika Wulandari Azim, Ahmad Fauzan Bisra, Marido Bisra Bobi Handoko Bobi Handoko Danil Hulmansyah Dedy Yasriady Dela Qurota Mustieni Devi Purnamasari Fajar, Rahmatul Filda Indryani Hanna Zarah Hilda Oktavianis Ihsan Hikmatullah Indryani, Filda Khairunnisa Khairunnisa M. Yogi Riyantama Isjoni Marian Tonis Marian, Marian Tonis Marido Bisra Maulidi Arkan, Ulfa Melan, Meilani Eka Wijaya Muhammad Firdaus Muhammad Firdaus Muhammad Firdaus Muhammad Firdaus Muhammad Hafiz Mustieni, Dela Qurota Mutiara Cahaya Rezky Nofianto Nofianto Novita Risyadi Novrita Rahmawati Nurhadi, Muhammad Nurulisah, Annisa Purnamasari, Devi Putra, Akmal Darman Raisyah Anisah Refila Fazira Resi Lestari Rezki Amalia Nurshal Rezky, Mutiara Cahaya Rifly, Nadya Faradhifa Rizka Bagiana Rizka Hasan Rizka Hasan Sandya Bunga Prathivi Septi Masiyaroh Ulina Panggabean Shelly Angella Sherly Mutiara Sisi Hendriani Siti Ayu Hasibuan Syafwan, Mahdhivan Sylvi Chairuniza Lubis Ummu Habiba Vania Azahra Wiwik , Suryandartiwi Wiwik Suryandartiwi Wiwik Suryandartiwi Anggarawati Wulan Patricia Wulan Patricia Yoshandi, T. Mohd Yoshandi, Tengku Mohammad Yuna, Tasya Yuni Asnita Adetia Safitri Zahra, Salwa Yohana