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Dana Budiman
Nusa Putra University
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Journal : Jurnal Ilmiah Manajemen Kesatuan

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Perceived Organizational Support as a Mediator of HRM Practices on Retention and Engagement in Indonesian Start-ups Budiman, Dana; Sedera, Rakotoarisoa Maminiaina Heritiana; Supriandi, Supriandi; Maulana, Agung
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3740

Abstract

Indonesian start-up face high turnover and engagement challenges, making effective human resource management crucial for success. This study explores how digital human resource management practices, psychological empowerment, job flexibility, and career development influence employee retention and work engagement, with perceived organizational support as a mediator. Using a quantitative approach, we surveyed 215 employees from technology and e-commerce start-up in Jakarta, Bandung, and Yogyakarta, employing Structural Equation Modeling-Partial Least Squares for analysis. The findings show that digital human resource management practices, psychological empowerment, job flexibility, and career development positively impact perceived organizational support, which in turn enhances retention and engagement, with a stronger effect on engagement. These results, grounded in Social Exchange Theory, highlight the importance of fostering a supportive workplace to boost employee commitment. However, the study’s focus on urban tech start-up limits its applicability to other sectors. Future research could explore diverse industries or longitudinal designs. This study offers startup leaders insights into building strategies that strengthen employee loyalty and enthusiasm in Indonesia’s dynamic startup ecosystem.
Co-Authors Abdurahman, Ayi Ajim, Ajim Ana Yuliana Jasuni Andri Ardhiyansyah Andy Juniarso Anita Lestari Chaeranti Muldayani Dewi Esti Handayani Fitrina Lestari Gumelar, Taofik M Hartati Maango Hidayat, Ujang Syarif Hikmawatty , Sitti Indra Ramdani Irwan Hermawan Irwan Hermawan Iwan Gunawan Juniarso, Andy Kalfajrin Kurniaji Kohar Pardesa Kornienko Elena Vladimirovna Maisaan, Putri Ghinaa Maris, Salix Fini Maulana, Agung Mintawati, Hesri Mulus Wijaya Kusuma Mulyadi, Eggy Nafisa Dewi, Asfya Nanda Hidayati Nurhasanah, Dewi Pahrijal, Rival Paikun Pradesa, Kohar Pratiwi, Intan Deanida Rahmawati, Yuli Diani Ramadhan, Muhammad Dimas Rasyid, Hambali Nurfallah Rival Pahrijal Riyan Mirdan Faris Rozandi, Ardin Sedera, Rakotoarisoa Maminiaina Heritiana Setiawati Simangunsong, Bonse Aris Mandala Putra Sri Mulyati, Ranti Suprapto Supriandi Supriandi, Supriandi Suswendi, Sandi Syamsu Rijal Taofik M Gumelar Teddy Tjahyanto Wiwin Winarni Yanti, Nurli Yoedani Yoedani Yuditia Prameswari Yuli Diani Rahmawati Yusuf Iskandar