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Analysis of Vendor Trucking Management Factors, Delivery Timeliness, and Fleet Availability on IKEA Export Goods Delivery at PT XYZ Logistics Jakarta Chairunnisa, Chairunnisa; Siti Maemunah; M Kadarisman
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7225

Abstract

This study aims to analyze the effect of vendor trucking management, delivery timeliness, and fleet availability on export delivery performance at PT XYZ Logistics Jakarta. A quantitative research approach was employed, utilizing hypothesis testing to examine the relationships among these variables. Data collection was conducted using a structured questionnaire with a five-point Likert scale, involving logistics personnel engaged in freight forwarding activities for IKEA. The collected data was analyzed using the Partial Least Squares Structural Equation Model (PLS-SEM). The results indicate that vendor trucking management has a positive effect on delivery timeliness. Fleet availability significantly influences export delivery performance. Additionally, delivery timeliness positively impacts export efficiency. The findings also reveal that vendor trucking management indirectly affects export delivery performance through its influence on delivery timeliness. Moreover, fleet availability moderates the relationship between vendor management and delivery success. The study suggests that logistics firms should prioritize vendor accountability, adopt AI-driven scheduling analytics, and invest in fleet modernization to enhance operational resilience and shipment accuracy.
The Implementation Of Lean Manufacturing and Industrial Technology 4.0 On Business Performance Siti Maemunah
Jurnal Indonesia Sosial Teknologi Vol. 2 No. 08 (2021): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2709.055 KB) | DOI: 10.59141/jist.v2i08.214

Abstract

The problem of this reasearch has entered the industrial revolution 4.0 (4IR), then strategy implementation need to be done through 4IR road map. Specific aspect which has effect to Industry 4.0 Technology Adoption are technology intensity, strict capital & human resources investment, therefore performances measurement which consider whole organization become more relevant. The purpose of this research was to test moderation effect of Industry 4.0 Technology process-related and product/service-related into the lean manufacturing implementation to business performance. The methodology of this research is using PLS-SEM approach with SMART-PLS software. Measurement of variable datas were obtained through 1 -5 Likert scale survey which was distributed to PT.XYZ employee. The finding of this research show those Industry 4.0 Technology process-related and product/servicerelated were not moderating implementation of lean manufacturing to business performance in PT. XYZ. The limitation in this study were only for PT. XYZ operational scope and were using data from Aug – Nov 2020. Conclusion of this research can not be generalized to other research object or to describe PT. XYZ in another time.